ITunes 10.5.2.11 asks for my login information at every startup of the software?
Any Assistance would be appreciated.
Two things to check:
1. First to check your Windows system files for possible file corruption:
START / ALL PROGRAMS / ACCESSORIES / right mouse click "Command Prompt" and select "Run as Administrator"
In the Command prompt window, type in
SFC /SCANNOW
Hit "Enter" key
This will scan, fix and update windows system file.
Restart computer after it's done and see if it helps.
2. Scan your Computer in Safe Mode for possible Malware:
Start your computer in "Safe mode with networking", go to CNET's download.com to download a free version of Malwarebyte. Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
Click the Start button , click the arrow next to the Shut Down button , and then click Restart.
Press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter.
Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.
Similar Messages
-
When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple ID is valid but not an iCloud account. How do I get an iCloud account?
I don't have any apple products personally, this is for work to use Photo Stream so when Superintendents & Project Managers take pictures of their construction site, I am able to have those images immediately.
Thank youYou can not create an iCloud account using a PC, you will need an Apple product. Once the account exists you can logon to it from a PC.
-
Firefox Asks for Unnecessary Master Password Upon Every Startup
Upon start up, Firefox unnecessarily asks for my master password every time. My home page (Google Finance) does not require a password. This occurs in safe mode as well. This is annoying and time wasting. I have to X-out the master password request window about 10 seconds after I start Firefox. Why does it do this? ... Firefox did not used to do this.
The cited solutions involve either removing the Master Password, or using an add-on which requires an initial password. Neither is a true solution to the problem. If I remove the use of a Master Password and my machine were stolen, then the passwords would be accessible to a thief. So, I do want a Master Password. The question ... and problem ... is this: why does Firefox request a password upon startup when it does not yet need one? And, how can this be turned off? From my memory, it did not used to do that.
-
When attempting to perform updates on my iphone, it asks for credit card information. I give them the information directly from the card but then it tells me that the security code is invalid. I have rechecked the information several times which also includes reentering the card info and still it says its wrong. What do I do?
Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.
-
I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?same here but i cant purchase a movie or anything
-
Running Vista Ultimate. Itunes 10.6.1 is now asking to answer 3 security questions before accessing the store. After entry I get "error in the itunes store -1202" I cannot purchase music at this point. Any help is appreciated.
This problem is resolved. I deleted the old iTunes (with write permissions turned on for my account) and reinstalled successfully. Removing the deleted iTunes from Trash was troublesome even with root but after playing around with permissions and flags, I was able to remove it.
-
I bought a 4 pack of $25 Itunes gift cards and only 2 will activate. For the second two it just keeps asking for my login. No error message just keeps repeating the login. Is there any way to fix this or did I just lose $50
Report this here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
ITunes 9 won't quit asking for my password.
I watch a lot of TV shows on iTunes, and I've never had a problem like this before. Ever since I upgraded to iTunes 9, after each episode finishes, it wants me to put in my password several times, and it won't start downloading the next episode until I do. Sometimes I have to sign in 4 or 5 times in a row, and then it takes me to the "Apple Account Information" page of the iTunes store -- even though I never clicked on it.
It's a big problem, because my connection is a slow one and I usually leave the computer on at night or when I'm at work, but now it keeps stopping after each download to ask for my password, and it won't start the next episode unitl I do.I watch a lot of TV shows on iTunes, and I've never had a problem like this before. Ever since I upgraded to iTunes 9, after each episode finishes, it wants me to put in my password several times, and it won't start downloading the next episode until I do. Sometimes I have to sign in 4 or 5 times in a row, and then it takes me to the "Apple Account Information" page of the iTunes store -- even though I never clicked on it.
It's a big problem, because my connection is a slow one and I usually leave the computer on at night or when I'm at work, but now it keeps stopping after each download to ask for my password, and it won't start the next episode unitl I do. -
i connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone. what should i do.?
First, you do not have a 3G if you could upgrade it to 6.1.3, because 4.2.1 is the last version that will work on the 3G. So you either have a 3GS or you somehow hacked the phone to install an incompatible version. You can check the model you have by entering your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
Assuming you have a 3GS the most likely reason for your problem is you have a gray market phone that was hacked or jailbroken to unlock it. When you upgraded it you removed the hack, so the phone is now locked to its original carrier. -
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
i can't purchase music on my itunes account anymore. it keeps asking for answers to security questions that i did not answer. i have purchesed all the music through my ipod but last time i tried it said " since this is the first time you are purchasing through you ipod you need to answer 2 security questions. how do i get past this. i have 1 guess left as to the possible answers. won't let me pick different questions.
Hi Mission73,
Welcome to the Support Communities!
The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
You can attempt to answer your security questions in order to change your rescue email.
If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
When creating a new Apple ID for use with the iTunes Store or Mac App Store, you will be asked to provide an optional rescue email address. If you have an existing Apple ID that you use with the iTunes Store or Mac App Store, you may be asked to provide some additional security information, including a rescue email address. When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided. The rescue email address you provide cannot be the same as your primary email address for your Apple ID. In most cases, your primary email address is the same as your Apple ID username.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy -
Can't get in to my iTunes account cos it's asking for sercuraty questions and I don't have them and I've try'd what there direct iyu to can one help cheers.
If you mean that you don't have a rescue email address set up on your account as described on the page that you posted from (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I am signed into my iTunes account. However, Im asked for answers to security questions I can't remember. I have clicked to reset through e-mail, yet I am not getting any email from iTunes. Any advice on fixing this?
If you are not getting the email, you can contact Apple Support to have your Security Questions reset:
ACCOUNT SECURITY CONTACT NUMBERS
Once you get them reset, check your Rescue Email address on Manage Your Apple ID to make sure it is still a functional address. It is not the same as your primary or alternate address.
Cheers,
GB -
i have downloaded a 40 song album from itunes, only 1 song repeatedly asks for Authorisation despite already being authorised??
O.K I re downloaded the song and deleated the oiginal. Problem solved.
-
I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for
Thanks for replying, I'm a real techno-cretin. What do you mean by not using the backup? I'm busy trying to restore my new phone and it's doing a 6 hour download with updates. Can I restore the data from my old phone backup onto the new iPhone 4S when the download is done?
Maybe you are looking for
-
Retrieving media (pics/photos) while in Recovery mode?
I was updating my iPhone 3GS 3.1.3 to the new iOS4 operating system. Half way through, my iTunes locked up, and my phone went into Recovery mode on it's own. I had synced my phone before the upgrade attempt, so no worries there. However, there were s
-
Transport landscape problem (cannot change the object)
Hi All, I have problem to change my object in the integration repository. Initially, i only have 1 XI server (dev and prod), until certain level that i have to add additional server for development. So i just install new xi in new box (fresh). and ex
-
For about 2 months now I've been trying different ways to burn this movie I have. Everytime I try to convert it into a Mpeg 2 file I get the message "Failed: QuickTime Error: 0". I recognized some glitchy video. Is there anything I can do? Cand I som
-
I bought a 15-inch MacBook a month ago, I would change the MacBook Pro 15-inch Glossy Widescreen Display in MacBook Pro 15-inch Hi-Res Antiglare Widescreen Display... is possible? and how much will it cost?
-
Illustrator not responding when using pattern swatches
I made one pattern swatch and when I start using it and than try to save, my illustrator stops responding and just gives me the spinning wheel. I tried to make the pattern smaller, open a new document to paste it in there and save.....nothing works.