Itunes 10.5.2 and Quicktime problems

I allowed my Mac to update my Itunes to 10.5.2, now I get the error "Itunes requires Quicktime 7.5.5 or later. For more information on upgrading your computer visit http://www.apple.com/quicktime"
I went to the web site and cannot find a version 7.5.5 to download. It says quicktime is included in OS 10 (running OS 10.5.8) Version of Quicktime on the system currently is Quicktime Pro 7. Software update cannot find any updates, says my software is current. HELP!

I am having the exact same problem. Running 10.5.8 on a PowerPC Mac Mini. Any suggestions of what to do are welcome!

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Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When

Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.

Two previous questions may not have been as clear as I would have liked. I recently upgraded my MacBook 2008 (10.5.8) to Snow Leopard (10.6.8). With the updates came iTunes 11.1.1 and Quicktime 7.6.6. I am still using Garageband 2008 and iPhoto 2008. When I create music in Garageband I usually adjust the volume and save it. Even now when I share the Garageband created files with iTunes 11.1.1, the volime I previously set in Garageband is retained. However, when I use the music to create a slide show in iPhoto 2008 and export to Quicktime 7.6.6, the volume level I previously set is lost and seems to default to a low level. The problem seems to be either in the slide show export from iPhoto 2008 to Quicktime 7.6.6 or in Quicktime itself. Is there a work around, so that I can retain the volume level I had previously set in Garageband, a volume level that seems to transfer without problem to the new iTunes. But then iPhoto 2008 (slide show) possibly or Quicktime 7.6.6 do not cooperate. Before I did the upgrade to Snow Leopard, the new iTunes and Quicktime I had no problems with the set volume being retained in the old Quicktime. The reason I need control over the volume is that all these music files are uploaded to YouTube.

Hello friends, my itunes has stopped working. and the problem report stated the following: Fault Module Name:     KERNELBASE.dll   Fault Module Version:     6.1.7601.17514.................. please can anybody help me?hello friends, my itunes has stopped w

Hello everybody> my itunes has stopped working and the problem report stated the following:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    10.5.3.3
Application Timestamp:    4f14cc3d
Fault Module Name:    KERNELBASE.dll
Fault Module Version:    6.1.7601.17514
Fault Module Timestamp:    4ce7b8f0
Exception Code:    80000003
Exception Offset:    0003381b
OS Version:    6.1.7601.2.1.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
can anybody help me?

Are you seeing a similar message when launching QuickTime Player?
What security software is installed on the computer? Have you tried testing in an admin account or after uninstalling tthe security software?
Use one of the following articles to guide you through removing iTunes and the related QuickTime files.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

ITunes 6.0.3.5 and Quicktime ~Problems~

My Quicktime won't open, even afetr i downloaded the new version which Katrina sed in one of her answers that she answered for someone. Also itunes won't open it loads but then doesn't do anything, I don't get an error or anything but it jsut won't ope. I hada virus named Quizoogle or something... but deleted that so doubt that thats the problem
any suggestions? :/

hiya!
I hada virus named Quizoogle or something... but deleted that so doubt that thats the problem
was that the Qoologic/Qoolaid adware? an infestation of that is consistent with neither itunes nor QT opening (and getting no error messages whatsoever when they refuse to open).
what did you use to get rid of it? (it can sometimes be a beast to remove fully from Win 2000 boxes.)
love, b

Installing itunes and quicktime problem

Alright i am having problems installing itunes and quicktime, itunes downloads fine but when the quicktime install gets to writing system registry values it says "Could not open key: HKEYLOCALMACHINE\Software\Classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel"

"Could not open key: HKEYLOCALMACHINE\Software\Classes
\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient >access to that key, or contact your support personnel"
Crikey. Haven't seen one of those for an eternity.
Checking on a simpler possibility with it first. It can be produced if certain older versions of QuickTime were installed in a different administrative user accpount from the one in which you're currently attempting to install the newer version.
Do you have other user accounts with full administrative rights on the PC? If so, can the install go through successfully from any of those?

Itunes 8.02.02 and QuickTime 7.5.5 Problems

I don't know when it happened since I don't play a lot of video on Itunes or my PC, but yesterday I wanted to download a TV show but I kept getting a bunch of colored lines and then a blank screen.
I have completely unistalled both Itunes and QuickTime (following the direction on the support site), but I still have the same problem. If i try to play QuickTime outside of Itunes, I have the same problem.
Does anyone have any suggestions.
Thanks

I upgraded all three downloads - iTunes, Safari and QuickTime and was unable to open iTunes after install. I read through some of these suggestions ans I installed QuickTime again, but chose the second option -- WITHOUT iTunes. I did not UNINSTALL anything. And after doing this I was able to access iTunes again.

ITunes "Send Error Report" Message/Quicktime Problem

This is a problem that has only occured after I updated my iTunes to 7.0.2. Some songs in my library, and all of my videos that I have bought through the Music store cause the "Send Error Report" message to come up and iTunes closes down immediately.
I read another thread that a similar problem was occuring to a customer, and one of the admins requested him to un-install Quicktime and delete 2 files out of the registry. Then re-install quicktime through the "Repair" section of the iTunes installer. I followed these steps and the problem seemed to be fixed, but then they were "re-corrupted" I guess after I restarted my computer.
Do you have any idea what would be wrong? I know it is not spyware/viruses because I have several programs to check/delete them.
Thanks for your help
-jcavanagh.

Bump for the 3rd time.
Quicktime will not even open, on a sidenote. It starts to load, then I hear some sort of beep..then it closes. I have tried re-installing multiple times and the problem continues.

Windows Vista ULT and Quicktime problem

I apologize if this has been posted already, I did a search and found nothing so here goes...
I just installed Windows Vista Ultimate and wanted to get iTunes and Quicktime running as soon as I could. I installed the latest version found on apple's website but every time I try to start Quicktime up, it does absolutely nothing at all. I try to click on a quicktime file and it does nothing as well. Even stranger, I try to uninstall quicktime and it hangs for a sec and then pretends I never asked it to do anything.
iTunes crashes every time I try to run it but it WILL uninstall.
Anyone know a fix to any of this?
Mahalos plenty!
-Jordan
P4 3.2ghz 2gig RAM Other OS

Right, I read that article and did what they asked, but it didn't work and doesn't address the problem I have now.
According to the info Apple provided on that article, it implies that iTunes and Quicktime will work with Vista. I can wait for an update if thats the case, I just want to make sure I'm not doing anything wrong.
Mahalos!
P4 3.2ghz Windows XP Pro

Itunes 7 fails to install - QuickTime problem.

I successfully used an earlier Itunes with an Ipod 1GB Nano. My new 2GB Nano (courtesy of Netgear promotion!) demanded V7 which I downloaded and tried to install. There were many errors installing Quicktime, but one was
"Could not open key HKEYLOCALMACHINES\software\classes\QuickTimePlayerLib.QuicktimePlayerApp\CLSID"
Verify that you have sufficient access to that key, or contact your support personnel"
I accessed myself (8-)# I tried running regedit, but that key and all the other "QuickTime" "software/classes/" keys gave the same error. I tried right clicking to set permissions, but although the list comes up, I cannot enable any of them.
I even tried safe mode, but all those entries are give similar errors. I have now deleted all references to "QuickTime" in the registry except the inaccessible ones, and the "Program Files" directory, but installation gives the same errors.
The result is that Itunes will not install, and I am unable to use my new Ipod.
A Google search finds no-one with similar problems.
Any ideas?

I am answering this blind as I did not realise I would not have access to the previous posting! Thanks for responding.
There is no version number of the installer under properties, but it says "V7" when run, and was downloaded earlier today (38,808,256 bytes) from the Apple site (as linked to by my then presumably working Itunes).
I see exactly my problem is in http://forums.vnunet.com/thread.jspa?threadID=93546&tstart=0
and unresolved.
I rolled back Windows to yesterday (and then the day before), and now find I cannot even uninstall either Quicktime or Itunes. The "Add or Remove programs" utility starts its progress bar and then quits with no report. I tried a re-install of the only previous installation of Itunes and it reported "You have a later version of Itunes installed" (meaning presumably V7) The Itunes I have on disk will not run "Files missing". This I suppose must be due to the failed installation of V7, which System Restore has failed to undo.
I tried then the V7 install again, and got:
"QuickTime failed to install Error #-2903"
and later
"Error 1905 c:\Program Files\Quicktime\QTOControl.dll
Hresult -2147220472"
... and then followed by three or four registry errors in HKEYLOCALMACHINES\SOFTWARE\Classes\ including the one I started this thread with. All these registry items are inaccesible under regedit ("Error opening key").
I am now in a position that I cannot go back or forward and still cannot link my IPOD to Itunes.
Is Itunes the only program that can transfer music?
It seems that one cannot simply copy, as firstly there is no "music" folder, and when it is done in a kosher way, the filenames are changed to an internal format, with the real names in a database.
It looks like Apple are managing to stop loads of other people using their new IPODs. I would ask for my money back if it wasn't a gift from Netgear (8-)#
Compaq Presario X1316 Windows XP
Compaq Presario X1316 Windows XP

After Update ITUNES Won't Open, Apparent Quicktime Problem, PLEASE HELP

I Have recently updated my Itunes, after installation of the updates I was unable to access itunes due to a problem with Quicktime. After trying to repair quicktime, with no luck, I have uninstalled (following Apple’s support system). There were two programs labelled “Apple Application Support”, one allowed me to delete and the other older one didn’t delete and came up with the prompts below, so I just installed itunes/quicktime again. The same response happened when trying to open itunes. So I followed Apple’s support system and deleted all I could again. What was left is below, any help would be extremely useful.
In “Uninstall or Change a Program” of windows 7, I was unable to delete Version 1.1.0 which is 32.3 MB installed on the 03/03/2010 of the Apple Application Support.
*When deleting it comes up with a box that says:*
+The feature you are trying to use is on a network resource that is unavailable.+
+Click ok to try again, or enter an alternate path to a folder containing the installation package ‘appleApplicationSupport.msi’ in the below box.+
C:UsersSeanAppDataLocalTempIXP722.TMP
I could only follow the path to the “Temp” part …\IXP722.TMP does not exist in that folder.
_Any Help with this problem would be Greatly appreciated._

This kind of problem often responds to using the Microsoft Installer cleanup utility. Here is a method:
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista and Windows 7
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
===

ITunes 7.4.2 and Quicktime now crash immediately on start up :(

Hi all,
I was wondering if anyone has had the same problem.
I have just upgraded to v7.4.2 of iTunes with Quicktime and now when I startup iTunes and Quicktime the programs crash immediately saying,
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience"
Anyone been able to sort this out? I have tried repairing the installation but this does not help. I do not particularly want to uninstall iTunes as I will lose all my playlists / podcasts etc.
Thanks,
John

Hi all - I have solved this - I remember I uninstalled a codec pack and since then Quicktime failed to work.
To solve the problem, I downloaded the latest standalone version of Quicktime and uninstalled Quicktime from my system, then reinstalled using the standalone version.
Worked a dream...... Hopes this helps someone else

Itunes won't start and Quicktime, too

've been trying to search for answers in the forum regarding my problem. Tried uninstalling and reinstalling but it still doesn't work. I used to have Windows Professional 2000 but recently our IT guys changed it to Windows XP. Itunes and Quicktime work perfectly fine before but now it doesn't. Whenever I launch Itunes, it shows the following message:
Itunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Quicktime doesn't even want to launch at all. Tried uninstalling Quicktime and it says it's got fatality error and won't even be unistalled.
Help!! I knew I encountered this problem last year and somehow solved it then but I forgot how I did it. Anyone who can remind me or help will be greatly appreciated!!!

So I try to uninstall Quciktime, but guess what? The uninstaller refuses to work and it won't appear in the "Add/remove" programs control panel applet.
let's try this first.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
after the PC has restarted, we'll try to get a fresh copy of QuickTime into that PC by doing a repair install of itunes.
in Add/Remove, select iTunes. click "Change", and then click "Repair".
if the repair install goes through okay, does iTunes launch properly again?

ITunes store movie download and quicktime and other media players

(1) Have bought a movie and downloaded it from the iTunes store.It playable using quicktime but not playable on the other 5 media players installed on my laptop.Is this the way it should be?
(2) Quicktime is the only player (irrespective of the format)that does not work using the 's-video out'on my laptop.Is that the way it should be......thanks

II'm having the same exact problem! I rented this movie and tried to download it. It got all the way to the "processing" stage at the end but then failed and I had to retry the download. Well it kept saying that I had to retry so I restarted my iPad and checked tried to I check under my downloads in the iTunes Store. The downloads tab had disappeared so I decided to check under my videos and sure enough it was there. I went to the movie and there was a play arrow and a cloud with an arrow on it to download it. I tried to play it and I brought me to the movie screen but then closed and brought me back to the home page. Then I tried to download it from there but it would just say: "You've already rented this movie but it is not download. Go to the iTunes Store to manage your downloads." So I go back to the iTunes Store but can't find downloads anywhere. (it's not by the purchased tab on the bottom right) I tried to search the movie again and instead of saying rent or buy, it says watch but when I try to tap "watch" it bring me to videos and the black movie screen but then closes again!! This is extremely frustrating and if anyone knows what to do that would be great. also I rented a movie today (divergent) to see if my previous movie, Hancock (the one I'm having troubles with) would appear in the downloads also. Sadly it did not, but divergent downloaded and played with no problems and it is also a larger movie.

Sound and quicktime problems

so ever since i downloaded the newest version of itunes and quicktime my itunes simply wont play... also im getting a application error message for quicktime when the computer starts. I have no idea what to do... any ideas??

ok so following the advice of a computer buddy I did a system restore and brought my itunes back to the old verson. To figure out how to do the restore just use the find or support button in windows and it will give you info and walk you through it! My sound issues were gone. The only problem i encountered was that when trying to open itunes it said my libray could not be opened bec it was a newer version than itunes.
but if you have this problem all you have to do is search your comp for itunes library. this will bring you librays up that is has savedd over time. find the main one with all the playlists in it and the one with the newest date and move them to your desktop, this keeps itunes from trying to open it. itunes will open with no library and all you have to do is use the file on your desktop with the playlists in it and drag each one to the left side of your itues and the play lists are there again!!!
my friend just sugested that if and when i do another update to save my old library to my desktop again before the update so if, again, i have problems with the new version i can revert back to the old library again!! hope this helps

How do I reinstall iTunes 11.1.4 and Quicktime to Windows 7 PC?

I have noticed a fair number of users being unable to reinstall 11.1.4 by iTunes after deinstalling due to errors from the update. I have attempted to reinstall several times but the download installation never shows up on the desktop even though the welcome comment from the manufacturer thanks me for installing the product.
How do I reinstall iTunes and Quicktime and actually get the product back to my PC for use? I am using Windows 7 and have been a supporter of the iTunes for several years and would appreciate being a happy customer again! Thank you.

I have attempted to reinstall several times but the download installation never shows up on the desktop even though the welcome comment from the manufacturer thanks me for installing the product.
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Itunes 10.5.2 and Quicktime problems

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