ITunes 10.5.3 Crashing on Windows 7 (32-bit)

I've recently downloaded the iTunes 10.5.3 updates onto my laptop, the operating system of which is Windows 7 32-bit. Since updating it, iTunes has been crashing when I try to access iTunes Store, use iTunes Match, or import music, presenting me with a report that "iTunes has stopped working" and simply reads "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It doesn't tell me what the error is or why it has stopped working. I've in response tried reinstalling both iTunes and Quicktime. I've checked my computer for any viruses, malware, etc and the scans have come up empty. Does anyone know what I can do to fix this problem?
Thank you in advance for any advice!

See if this article will help:
iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store
http://support.apple.com/kb/TS3441
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297

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