Itunes 10.5.3 hang on "updating iTunes library"
using Itunes 10.5.3 not sure why but one day when i opened itunes, the "updating itunes library..." window comes up. it loads for a few minutes, then application stops responding when the bar loads about 1/4 of the way.
no way to access itunes to change any settings
tried reinstalling by deleting Itunes application, restart, redownload itunes 10.5.3
help! i can't use my itunes >> I cant do stuff with my iphone/back up.
any info would be great.
here are my specs.
sample of itunes:
Sampling process 477 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling iTunes (pid 477) every 1 millisecond
Process: iTunes [477]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Load Address: 0x10e7ae000
Identifier: com.apple.iTunes
Version: 10.5.3 (10.5.3)
Build Info: iTunes-10530301~1
Code Type: X86-64 (Native)
Parent Process: launchd [156]
Date/Time: 2012-01-26 19:42:02.514 -0800
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 7
Call graph:
2636 Thread_12065 DispatchQueue_1: com.apple.main-thread (serial)
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x3114 [0x10e7b1114]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x32ad [0x10e7b12ad]
+ 2636 -[NSApplication run] (in AppKit) + 470 [0x7fff9471962d]
+ 2636 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] (in AppKit) + 135 [0x7fff9471ccf5]
+ 2636 _DPSNextEvent (in AppKit) + 1501 [0x7fff9471d73b]
+ 2636 -[NSApplication _sendFinishLaunchingNotification] (in AppKit) + 78 [0x7fff9472180d]
+ 2636 -[NSApplication _postDidFinishNotification] (in AppKit) + 212 [0x7fff94721aa7]
+ 2636 -[NSNotificationCenter postNotificationName:object:userInfo:] (in Foundation) + 65 [0x7fff8e82b097]
+ 2636 _CFXNotificationPost (in CoreFoundation) + 2634 [0x7fff8ee1fe0a]
+ 2636 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 (in Foundation) + 47 [0x7fff8e83ede2]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xee7d6 [0x10e89c7d6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xee8ef [0x10e89c8ef]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x3648ed [0x10eb128ed]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xf345a [0x10e8a145a]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x863e02 [0x10f011e02]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x2b5957 [0x10ea63957]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x2b558f [0x10ea6358f]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x81a878 [0x10efc8878]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x81a4ca [0x10efc84ca]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x6cfd03 [0x10ee7dd03]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x29e9f4 [0x10ea4c9f4]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ee92e [0x10ed9c92e]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ec969 [0x10ed9a969]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ec7e4 [0x10ed9a7e4]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ec241 [0x10ed9a241]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ef522 [0x10ed9d522]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ee389 [0x10ed9c389]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x2aa48e [0x10ea5848e]
+ 2636 AVCFAssetImageGeneratorCopyCGImageAtTime (in AVFoundationCF) + 72 [0x10fbe55e9]
+ 2636 generator_copyCGImageAtTime (in AVFoundationCF) + 215 [0x10fbe631d]
+ 2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0x1453ba [0x7fff91d1b3ba]
+ 2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0x144df1 [0x7fff91d1adf1]
+ 2636 FigSemaphoreWaitRelative (in CoreMedia) + 181 [0x7fff92bf7d85]
+ 2636 WaitOnCondition (in CoreMedia) + 14 [0x7fff92bf7b8d]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_12097 DispatchQueue_2: com.apple.libdispatch-manager (serial)
+ 2636 _dispatch_mgr_thread (in libdispatch.dylib) + 54 [0x7fff961a814e]
+ 2634 _dispatch_mgr_invoke (in libdispatch.dylib) + 923 [0x7fff961a95be]
+ ! 2634 kevent (in libsystem_kernel.dylib) + 10 [0x7fff9612d7e6]
+ 2 _dispatch_mgr_invoke (in libdispatch.dylib) + 861 [0x7fff961a9580]
+ 1 _dispatch_run_timers (in libdispatch.dylib) + 241 [0x7fff961ad628]
+ : 1 _dispatch_timer_list_update (in libdispatch.dylib) + 79 [0x7fff961ac9cd]
+ 1 _dispatch_run_timers (in libdispatch.dylib) + 261 [0x7fff961ad63c]
+ 1 _dispatch_wakeup (in libdispatch.dylib) + 131 [0x7fff961a8d00]
+ 1 _dispatch_queue_push_list_slow (in libdispatch.dylib) + 33 [0x7fff961a8d23]
+ 1 _dispatch_wakeup (in libdispatch.dylib) + 131 [0x7fff961a8d00]
+ 1 _dispatch_queue_push_list_slow (in libdispatch.dylib) + 33 [0x7fff961a8d23]
+ 1 _dispatch_wakeup (in libdispatch.dylib) + 25 [0x7fff961a8c96]
+ 1 _dispatch_queue_wakeup_global (in libdispatch.dylib) + 117 [0x7fff961a7f81]
+ 1 pthread_workqueue_additem_np (in libsystem_c.dylib) + 319 [0x7fff8ed43567]
+ 1 pick_nextworkqueue_droplock (in libsystem_c.dylib) + 726 [0x7fff8ed432b6]
+ 1 OSAtomicAdd32Barrier$VARIANT$mp (in libsystem_c.dylib) + 2 [0x7fff8ed8955e]
2636 Thread_12098
+ 2636 start_wqthread (in libsystem_c.dylib) + 13 [0x7fff8ed46b85]
+ 2636 _pthread_wqthread (in libsystem_c.dylib) + 758 [0x7fff8ed45594]
+ 2636 __workq_kernreturn (in libsystem_kernel.dylib) + 10 [0x7fff9612d192]
2636 Thread_12102
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12176
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x19b2b [0x10e7c7b2b]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x949a [0x10e7b749a]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_12189
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x21caa [0x10e7cfcaa]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12339
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x8e28dd [0x10f0908dd]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x8e28b8 [0x10f0908b8]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x93d6 [0x10e7b73d6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x949a [0x10e7b749a]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_12340
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xef9cd [0x10e89d9cd]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12346
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75ea9e [0x10ef0ca9e]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75e8fb [0x10ef0c8fb]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7765bb [0x10ef245bb]
+ 2636 __accept (in libsystem_kernel.dylib) + 10 [0x7fff9612c47a]
2636 Thread_12347
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75ea9e [0x10ef0ca9e]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75e8fb [0x10ef0c8fb]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7765bb [0x10ef245bb]
+ 2636 __accept (in libsystem_kernel.dylib) + 10 [0x7fff9612c47a]
2636 Thread_12348: com.apple.CFSocket.private
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 __CFSocketManager (in CoreFoundation) + 1355 [0x7fff8ee54f9b]
+ 2636 __select (in libsystem_kernel.dylib) + 10 [0x7fff9612cdf2]
2636 Thread_12354
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12363
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12365
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_13998: com.apple.coremedia.videomediaconverter
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 figThreadMain (in CoreMedia) + 385 [0x7fff92bf8b22]
+ 2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0xd1eff [0x7fff91ca7eff]
+ 2636 FigSemaphoreWaitRelative (in CoreMedia) + 181 [0x7fff92bf7d85]
+ 2636 WaitOnCondition (in CoreMedia) + 14 [0x7fff92bf7b8d]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_13999: com.apple.coremedia.vtremotedecompressionclient.notifier
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 figThreadMain (in CoreMedia) + 385 [0x7fff92bf8b22]
+ 2629 ??? (in VideoToolbox) load address 0x7fff976b5000 + 0x7485a [0x7fff9772985a]
+ ! 2628 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ ! : 2628 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
+ ! 1 mach_msg (in libsystem_kernel.dylib) + 0 [0x7fff9612ad28]
+ 6 ??? (in VideoToolbox) load address 0x7fff976b5000 + 0x74839 [0x7fff97729839]
+ 1 ??? (in VideoToolbox) load address 0x7fff976b5000 + 0x74861 [0x7fff97729861]
2636 Thread_14000: com.apple.coremedia.videomentor
2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
2636 figThreadMain (in CoreMedia) + 385 [0x7fff92bf8b22]
2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0x65b4c [0x7fff91c3bb4c]
2636 FigSemaphoreWaitRelative (in CoreMedia) + 181 [0x7fff92bf7d85]
2636 WaitOnCondition (in CoreMedia) + 14 [0x7fff92bf7b8d]
2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
Total number in stack (recursive counted multiple, when >=5):
14 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
14 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
9 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
7 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
7 mach_msg_trap (in libsystem_kernel.dylib) + 0 [0x7fff9612b670]
5 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
5 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
5 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
5 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
5 __psynch_cvwait (in libsystem_kernel.dylib) + 0 [0x7fff9612cbc0]
5 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
Sort by top of stack, same collapsed (when >= 5):
mach_msg_trap (in libsystem_kernel.dylib) 18444
__psynch_cvwait (in libsystem_kernel.dylib) 13180
__accept (in libsystem_kernel.dylib) 5272
__select (in libsystem_kernel.dylib) 2636
__workq_kernreturn (in libsystem_kernel.dylib) 2636
kevent (in libsystem_kernel.dylib) 2634
??? (in VideoToolbox) load address 0x7fff976b5000 + 0x74839 [0x7fff97729839] [STACK TOP] 6
Binary Images:
0x10e7ae000 - 0x10f838fef com.apple.iTunes (10.5.3 - 10.5.3) <F2A947DF-4408-401C-43EF-340F966C91CC> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10faf7000 - 0x10fb7cfff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <E21FD705-7E1C-5960-73D5-0C3D2C2EAA01> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10fbd0000 - 0x10fbfcff7 com.apple.avfoundationcf (2.0 - 63.1) <B36CB7A2-C5EB-3BB6-924B-531868A092EB> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x10fc2d000 - 0x10fc33fff com.apple.agl (3.1.4 - AGL-3.1.4) <AB6F0403-0C4C-3FF2-B59E-2246E5F8F810> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10fc3a000 - 0x10fc40fff com.apple.iPod (1.7 - 19) <316D12C0-BB7B-30DC-97CE-33679C75E558> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10fc4e000 - 0x10ff7aff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x10ffa1000 - 0x10ffd8ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x10ffee000 - 0x1100c4fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x1100e4000 - 0x110127ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x1105f0000 - 0x1105f1fff libGreekConverter.dylib (54.0.0 - compatibility 1.0.0) <26A53087-9BB6-3A8E-B2E6-01BD62D679E3> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0x111741000 - 0x111743fff com.apple.textencoding.unicode (2.4 - 2.4) <FD4695F4-6110-36C6-AC06-86453E30FF6E> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x111748000 - 0x11174cfff com.apple.audio.AudioIPCPlugIn (1.2.1 - 1.2.1) <46DBC886-A984-36F8-BAC6-CFBAED880258> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
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0x7fff92a09000 - 0x7fff92a23fff com.apple.CoreMediaAuthoring (2.0 - 889) <99D8E4C6-DDD3-3B0C-BBFB-A513877F10F6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
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0x7fff92a25000 - 0x7fff92a25fff com.apple.quartzframework (1.5 - 1.5) <21FCC91F-C7B9-304F-8C9C-04F3924F4AE3> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff92a26000 - 0x7fff92b3eff7 com.apple.DesktopServices (1.6.1 - 1.6.1) <4418EAA6-7163-3A77-ABD3-F8289796C81A> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff92b4b000 - 0x7fff92b4bfff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff92b4c000 - 0x7fff92b73fff com.apple.framework.internetaccounts (1.1 - 2) <B01A08DC-2735-3783-B0C8-63492BD845CF> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff92bda000 - 0x7fff92c21ff7 com.apple.CoreMedia (1.0 - 705.42) <AA2E9D78-A08C-39E2-B423-D69A75C2397D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff92d9c000 - 0x7fff92d9dfff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <718A135F-6349-354A-85D5-430B128EFD57> /usr/lib/system/libdnsinfo.dylib
0x7fff92d9e000 - 0x7fff92dbbfff com.apple.frameworks.preferencepanes (15.0 - 15.0) <ABF4E917-A452-3B86-B071-948F4B6A3CD3> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff92dff000 - 0x7fff92e84ff7 com.apple.Heimdal (2.1 - 2.0) <C92E327E-CB5F-3C9B-92B0-F1680095C8A3> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff92e85000 - 0x7fff930f8fff com.apple.CoreImage (7.82 - 1.0.1) <282801B6-5D80-3E2C-88A4-00FE29906D5A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff930f9000 - 0x7fff936ddfff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff9378e000 - 0x7fff93793ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff93c28000 - 0x7fff93c53ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <8051A3FC-7385-3EA9-9634-78FC616C3E94> /usr/lib/libxslt.1.dylib
0x7fff93c54000 - 0x7fff93c57fff libCoreVMClient.dylib (??? - ???) <E034C772-4263-3F48-B083-25A758DD6228> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff93c58000 - 0x7fff93c63fff com.apple.CommonAuth (2.1 - 2.0) <BFDD0A8D-4BEA-39EC-98B3-2E083D7B1ABD> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff93c64000 - 0x7fff93d61fff com.apple.avfoundation (2.0 - 180.30) <061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff93d62000 - 0x7fff93d8bfff com.apple.CoreServicesInternal (113.8 - 113.8) <C1A3CF1B-BC45-3FC6-82B3-1511EBBA9D51> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff93d8c000 - 0x7fff93e07ff7 com.apple.print.framework.PrintCore (7.1 - 366.1) <3F140DEB-9F87-3672-97CC-F983752581AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff93e5e000 - 0x7fff93ec2fff com.apple.Symbolication (1.2 - 83.1) <0C6F8907-6829-3409-99AC-ACC62923DE98> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff93ec3000 - 0x7fff93ecafff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/l
I am experiencing the same, I succeeded to install the IOS 5 on my iPhone 4 after resetting to factory settings, but I am unable to sync my mediafiles (music and pictures) as it hangs after a few items being sync'ed - crappy upgrade procedure!!
Similar Messages
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ITunes 9 Hanging on Updating library
When I start iTunes 9, I see a window that says it is updating my library. There is no cancel button. At around 5% it just stops and hangs.
I killed it twice and when I tried to restart iTunes, I get a "file locked" error. Reverted to the one that the update created for me (thanks apple), started it up and it hangs on 5%. Last time I waited over 1.5 hours. Activity Monitor shows it as not responding. I have just over 6000 songs under music.
This was is a previous post but the person who started it seemed to have worked it out. I am still having the issue.I waited 3.5 hours for it to complete.
It was not frozen, the application was still responding, but nothing could be pressed and it just pinged at me.
In desperation, I wrote a long post to this forum. The instant I pressed post, iTunes went from 5% complete to 100%.
I recommend just waiting, but I really hope Apple addresses this soon.
I also apparently cannot use this forum interface. -
ITunes 9 hanging on 'Updating iTunes library...'
Hi
Installed iTunes 9 and it seems to have hung right at the end of the progress bar of 'Updating iTunes library...'. I have a big iTunes library but it has been sat like that for an hour now with no sign of movement. What should I do? Is it doing something or has it just hung? Can't seem to Restart either. Any suggestions? Thanks.Hi!
Sorry to hear that you facing the same problem as I had. I was just waiting 2-5mins and then it went trough... but that is not the biggest issue. Now iTunes 9 hangs(not responding) every now and then and again you need to wait 2min until it's responding again.
For me this is big issues because it's seems to be so that I cannot get it working gain. I must say that this is my first time when something has really went wrong and there must be serious bug on iTunes 9. How do I get back to version 8 or is the library destroyed permanently and I'm deep s...
Very unstable application cannot use it at all! Not ready for launch for sure...
Eki66 -
Installed lates version of iTunes. Now it hangs 'while updating library' Any ideas?
Running iTunes for Windows, on 64-bit Vista PC. I tried uninstalling iTunes and re-installing, but it still stops running while 'updating itunes library'.
I searched this forum for simlar problems. I found:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interfence with plug-ins or scrpits not manufactured by Apple.
Hold down the Shift and Control keys while opening iTunes. If performed correctly, you should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
After clicking Continue, determine whether the issue you were experiencing persists in Safe Mode.
If you see the same issue while iTunes is in Safe Mode, proceed to the Create a New User Account section below. If you do not experience the same issue, consult iTunes: Troubleshooting issues with third-party iTunes plug-ins for steps on how to remove thrid-party plug-ins.
The library fully updated after a few seconds. I then closed iTunes and started it normally. It runs fine now. I'm not sure what caused the problem, but it was fixed. I hope it works for you. For the full article click:
http://docs.info.apple.com/article.html?artnum=302856 -
ITunes hangs updating iTunes library - can I go back to 10.5.1?
After iTunes 10.5.2 upgrade, iTunes constantly updating iTunes library until iTunes becomes unresponsive.
Wha tis the proper backout or reinstall or reset iTunes procedure?I'm having a similar problem. Did anyone share any useful insights?
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Vista - Updating iTunes Library Error, Freeze, Blue Screen - Work Around?!
I may have a solution & partial root cause for the "Update iTunes Library" freeze / blue screen issue.
Details:
- I've been running Windows Vista since its release.
- iTunes worked fine under Vista since my XP->Vista clean install.
- I updated to iTunes version 7.1.1.5 a month ago and the problem started.
- After installation, iTunes tried to update the Library and after a minute or two, it hung and then went to a blue screen. I restarted iTunes MANY times over the month and tried to re-install it - nothing worked.
Solution? (for me anyway)
Recall that when you log into Vista, even if you're the only user, you DO NOT have administrator privilages. You are only granted those AFTER a request and authorization (I think this is where iTunes hangs). Now, this solution might be a stretch, but iTunes worked after I stumbled across this. I took two steps and am not sure which or if the combination worked...
- I was working with system commands that required administrator authorization. So the system prompted me, as it does everything, and I was granted them. Was this key? I don't know.
- I also copied the iTunes Library to my Desktop, started iTunes and let it create a new, blank, iTunes Library. I closed iTunes and copied my old iTunes Library file back from the Dekstop.
When I restarted iTunes, it started to update the iTunes Library and this time it completed successfully.
Not taking anything for granted, I did a shutdown/restart to make sure it was clean.
- I did run into a blue screen AGAIN at shutdown. But this time it rebooted clean and iTunes has been running perfectly for 3 days.
I hope this helps someone!
JohnnyHo
Dell XPS 600 Other OS Vista 32-bit, Pentium D Dual Core 3.2GHzwhat numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're just seeing a flash of a blue screen, we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked. -
After update sticks on "updating itunes library".
After installing the new updates several times, both quicktime and itunes. When I click on itunes it opens up and gets stuck on the updating ituns library. When I look on the task manager it says itunes not responding. Any suggestions.
Okay. That leaves a couple of open possibilities.
(1) Are you set to automatically download podcasts? If iTunes is simultaneously trying to update the library after the upgrade, and download a slightly scruffy podcast file, then it can hang like this.
If so, try disconnecting from the network/internet and launching iTunes again. Does the library update manage to go through if it's not downloading the podcasts?
(2) If it's still hanging at updating library, the update is likely choking on a content file or files in your library collection. Tracking down which ones are causing the issue is a trial, but the "Check for content files with issues" section from the following document may be of some help:
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures -
I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.
Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to 'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
Thanks for the info. -
I updated and now i can't use the itunes. I have unistalled several times, installing newer and older versions but still i get this message. Is there anything i can do to fix this problem??
Try the following user tip with that one:
Empty/corrupt iTunes library after upgrade/crash -
How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.
Thanks. This seems to have worked easily.
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Im unsure of this update. Do you recommend putting my entire itunes library on a separate hard drive while i do this update? I was told everthing in my itunes library as well as my ipod touch would be lost if i update it. Please help.
Who told you that?
I would stop listen to him if he is providing that kind of advice.
Allan -
Hi. My itunes library is in current 10.5.2 but my old ipod touch 4th or 3rd gen is not updating at all its still in current 4.2 and there is some apps i cant download that requires a 4.3 update but in my itunes it wont. Please help!
Are you sure you have a 4g/3g iPod? If you don't have a camera, it's definitely not 4G. If it has no camera and is 8 or 16 Gb it is a 2G and can't go beyond 4.2.1.
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ITunes Library does not work after update 10.4
After updating 2 days ago to Lion,yesterday i must update Itunes to 10.4.
After updating Itunes 10.4 can not see my Itunes Library anymore on my Drobo(Ext HDD)
I've try everything but it don't work anymore.
Please help!!!Hi Michael, depending on which drobo you have, there are firmware updates you need to download from the drobo support site and install to your drobo, along with companion software on your new Lion system. You can probably do this from any mac that can see the drobo. Maybe even from Lion. For the first gen drobo (which I have) there's not yet a Lion firmware update.
Drobo (the company) says it's working on Time Machine, which for many people is failing to play nice with Drobo after the Lion upgrade. So you may have to wait a little longer for full Time Machine readiness.
Best of luck.
http://support.drobo.com/app/answers/detail/a_id/602 -
Hi, I have an iphone 4 with my itunes library on a Windows XP computer. My spouse (who has now passed away) had an itouch with an itunes library on an IMac. here is the problem, I bought an new iphone 6 and wanted to sync with my windows xp library and of course my itunes version is out of date and I need to update it...well I try and update the version and it will not update the Itunes library and when I researched it I would have to upgrade from XP to Windows 7...r they kidding me...first of all my computer is old and a pain in the *** but I have my itunes library on it. Sp to get my phone working I sync'd it on the IMac and my spouses Itunes library has been sync'd to my iphone and I don't know how to get my library on it...After thinking about it I want to combine the libraries after all there are some purchases on each one.
I have done some research and you have to buy a 3rd party piece of software...this is not the way I want to go...I do not think i should have to buy one and also when I do a goole search there are a ton of them out there and I am sorry i do not trust the comments as some of them do identify that they will get a kick back.
Can someone help, i should be able to export my itunes library from my iphone 4 to the itunes library by appending/importing it...it is not rocked science on what I want to do and I cannot find out any process...
Can someone help ?Create a new user account on the computer that he can log in to.
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Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Priceokay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on?
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