Itunes 10.5.3 won't complete the download- errors while installing

Hey everyone-
For the last month or two I have tried to upgrade my Itunes from 10.5.1?, first to 10.5.2 and then 10.5.3. Each time I tried to upgrade, the installation almost completes before this message comes up "Errors occurred while installing the updates. If the problem persists, choose tools> downloads only and try installing manually. I have tried to install manually and get the same result.
Now I am back at version 10.4.1 because I couldn't sync my Ipod nano anymore to 10.5.1 and had to redo my library.
Any help in figuring out how to upgrade to 10.5.3 would be greatly appreciated.
Thanks!!!!

I tried turning off my anti-virus to no avail. I really have no idea what are they are talking about with "Tools-Downloads" The only place you can do anything is under Help-Check for Updates, and I assumed that was the same thing.
I also tried to email Apple but they need the serial number of my Itunes. How do you find that? I didn't even know Itunes had a serial number.

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