ITunes 10.5 crashes on opening
As of yesterday, my iTunes (updated to 10.5) crashes on opening... I believe the only thing that has changed is that I installed Retrospect 9.0 (backup software) at or near the same time. Looks like library not loading... any ideas on how can I fix?!!
Here is the crash report:
Process: iTunes [14992]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.5 (10.5)
Build Info: iTunes-10509941~1
Code Type: X86-64 (Native)
Parent Process: launchd [166]
Date/Time: 2011-11-30 12:32:07.770 -0800
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 936937 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 1126853 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: AF1684A6-7938-409E-9A85-A9288F497FD1
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @loader_path/libgnsdk_dsp.1.9.3.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found
Binary Images:
0x101b43000 - 0x102b98fef com.apple.iTunes (10.5 - 10.5) <235339DF-5CF1-9743-9725-502B860CCE3A> /Applications/iTunes.app/Contents/MacOS/iTunes
0x102e4e000 - 0x102ed3fff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <A9D7B26E-7F45-8794-4EF2-FBC30780F1A2> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x102f28000 - 0x102f54ff7 com.apple.avfoundationcf (2.0 - 63.1) <B36CB7A2-C5EB-3BB6-924B-531868A092EB> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x102f82000 - 0x102f8dff7 com.apple.aps.framework (2.1 - 2.1) <032C9540-6E89-37FE-9C31-9BF4CC2EBF80> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x102f9a000 - 0x102fc7fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <095FDD3C-3961-3865-A59B-A5B0A4B8B923> /usr/lib/libSystem.B.dylib
0x102fdc000 - 0x102feeff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x102ff4000 - 0x103315fff com.apple.AddressBook.framework (6.1 - 1062) <94321204-A094-3BBE-8EA6-6048D39F4E54> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x103503000 - 0x103509fff com.apple.agl (3.1.4 - AGL-3.1.4) <FF5AC177-9B51-3FB8-9AD3-E2296CFC6BCA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103512000 - 0x103512fff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x103517000 - 0x103670fff com.apple.audio.toolbox.AudioToolbox (1.7.1 - 1.7.1) <4877267E-F736-3019-85D3-40A32A042A80> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x1036f2000 - 0x1036f2fff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x1036fd000 - 0x1036fdfff com.apple.Carbon (153 - 153) <E37A515C-4C10-3102-8146-C0FBD458F8CF> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x103703000 - 0x10376bff7 com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <7966E3BE-376B-371A-A21D-9BD763C0BAE7> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x103796000 - 0x103796fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10379e000 - 0x1037e9ff7 com.apple.SystemConfiguration (1.11.1 - 1.11) <F832FE21-5509-37C6-B1F1-48928F31BE45> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x103819000 - 0x103883fff com.apple.framework.IOKit (2.0 - ???) <87D55F1D-CDB5-3D13-A5F9-98EA4E22F8EE> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x1038b4000 - 0x1038c3ff7 com.apple.opengl (1.7.5 - 1.7.5) <2945F1A6-910C-3596-9988-5701B04BD821> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x1038cf000 - 0x103ba7ff7 com.apple.security (7.0 - 55010) <93713FF4-FE86-3B4C-8150-5FCC7F3320C8> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x103cbf000 - 0x103e5efff com.apple.QuartzCore (1.7 - 270.0) <E8FC9AA4-A5CB-384B-AD29-7190A1387D3E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x103f0b000 - 0x103f11fff com.apple.iPod (1.7 - 19) <316D12C0-BB7B-30DC-97CE-33679C75E558> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x103f1d000 - 0x103ffbff7 com.apple.DiscRecording (6.0 - 6000.4.1) <DB0D0211-953B-3261-A4FD-74D2AC671DA6> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x104061000 - 0x104061fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x104065000 - 0x1041efff7 com.apple.QTKit (7.7.1 - 2306) <A97042BD-4FD8-3556-9279-6B7742C98904> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x1042f5000 - 0x10460eff7 com.apple.Foundation (6.7.1 - 833.20) <D922F590-FDA6-3D89-A271-FD35E2290624> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x1047f4000 - 0x1047f4fff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x1047fe000 - 0x104988ff7 com.apple.WebKit (7534.51 - 7534.51.22) <A52AF4EF-A2AA-3718-AB96-576A5E0A1CB8> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x104a73000 - 0x104a79fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x104a84000 - 0x104d0efff com.apple.JavaScriptCore (7534.51 - 7534.51.21) <B311DA3D-F763-32A0-BE17-5DC97820BFAB> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x104d94000 - 0x104f96fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x105026000 - 0x105026fff com.apple.quartzframework (1.5 - 1.5) <21FCC91F-C7B9-304F-8C9C-04F3924F4AE3> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x10502f000 - 0x1052aafff com.apple.imageKit (2.1.1 - 1.0) <9C159577-0FFF-34D8-890E-66627A9E44FB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff61743000 - 0x7fff61777ac7 dyld (195.5 - ???) <4A6E2B28-C7A2-3528-ADB7-4076B9836041> /usr/lib/dyld
Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i5, 2.8 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: d2 quadra (button), 0x059f (LaCie), 0x1014, 0xfa140000 / 6
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa133000 / 10
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa133200 / 11
USB Device: My Book, 0x1058 (Western Digital Technologies, Inc.), 0x1100, 0xfa134000 / 9
USB Device: EPSON Epson Stylus NX420 Series, 0x04b8 (Seiko Epson Corp.), 0x0864, 0xfa132000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Orbit Wireless Mobile Trackball, 0x047d (Kensington), 0x8002, 0xfd130000 / 6
USB Device: hub_device, apple_vendor_id, 0x9102, 0xfd140000 / 5
USB Device: hub_device, apple_vendor_id, 0x9118, 0xfd141000 / 7
USB Device: iPhone, apple_vendor_id, 0x1297, 0xfd141100 / 9
USB Device: Studio Display, apple_vendor_id, 0x9218, 0xfd141300 / 8
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
FireWire Device: LaCie Little Big Disk LUN0, LaCie Group SA, 400mbit_speed
Message was edited by: Heidi Spurgin
DISREGARD! I reloaded a new version of iTunes and all is well. Sorry, don't know how to delete this post!
iTunesX Visualizer? There's none on my machines. Maybe it's an ICBM (Intel-chip-based Mac) thing. I suggest posting to the iTunes forum: http://discussions.apple.com/category.jspa?categoryID=149
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Message was edited by: michael2323
Message was edited by: michael2323Hmmmm didnt think off that. Here's the results though! There was definitely some malicious content on here.
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org
Database version: 4052
Windows 5.1.2600 Service Pack 2
Internet Explorer 7.0.5730.11
7/9/2010 12:20:18 PM
mbam-log-2010-07-09 (12-20-18).txt
Scan type: Full scan (C:\|)
Objects scanned: 184018
Time elapsed: 54 minute(s), 30 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 5
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
C:\WINDOWS\system32\0041.DLL (Spyware.Passwords) -> Delete on reboot.
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\appinit_dlls (Trojan.Witkinat) -> Delete on reboot.
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\crntdll (Trojan.Witkinat) -> Delete on reboot.
HKEYCLASSESROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Spyware.Passwords) -> Data: c:\windows\system32\0041.dll -> Quarantined and deleted successfully.
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Spyware.Passwords) -> Data: system32\0041.dll -> Quarantined and deleted successfully.
Folders Infected:
(No malicious items detected)
Files Infected:
C:\WINDOWS\system32\0041.DLL (Spyware.Passwords) -> Delete on reboot.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP94\A0114143.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wexe.exe (Trojan.Small) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WORK.DAT (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wupd.dat (Malware.Trace) -> Quarantined and deleted successfully. -
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Process: iTunes [202]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6.3 (10.6.3)
Build Info: iTunes-10632501~1
Code Type: X86 (Native)
Parent Process: launchd [106]
Date/Time: 2012-07-09 14:41:08.559 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 60022 sec
Crashes Since Last Report: 330
Per-App Interval Since Last Report: 5298 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 1701DD29-E5FE-45B7-9207-A9695CDBC0B9
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000e11a2307
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...ple.audio.codecs.Components 0x18ced000 SBREncode::SbrCPEBitCount(SBR_CONFIGURATION*, SBR_CHANNEL*, SBR_CHANNEL*) + 2576
1 ...ple.audio.codecs.Components 0x18bf8b77 ComponentInitLocker::ComponentInitLocker() + 37
2 ...ple.audio.codecs.Components 0x18c8696c ComponentEntryPoint<ACMP4AACLowComplexityEncoder>::Dispatch(ComponentParameters *, ACMP4AACLowComplexityEncoder*) + 46
3 ...ple.CoreServices.CarbonCore 0x9786951f CallComponentDispatch + 29
4 ...ple.CoreServices.CarbonCore 0x97869500 CallComponentOpen + 43
5 ...ple.CoreServices.CarbonCore 0x978677d8 OpenAComponent + 433
6 ...apple.audio.units.AudioUnit 0x9162d494 AudioComponentInstanceNew + 51
7 com.apple.iTunes 0x000356b9 0x1000 + 214713
8 com.apple.iTunes 0x0003557c 0x1000 + 214396
9 com.apple.iTunes 0x0003525d 0x1000 + 213597
10 com.apple.iTunes 0x00035131 0x1000 + 213297
11 com.apple.iTunes 0x00027c43 0x1000 + 158787
12 com.apple.iTunes 0x0069553f 0x1000 + 6899007
13 com.apple.iTunes 0x0069588f 0x1000 + 6899855
14 com.apple.iTunes 0x0003507e 0x1000 + 213118
15 com.apple.iTunes 0x0002439a 0x1000 + 144282
16 com.apple.iTunes 0x00023f71 0x1000 + 143217
17 com.apple.iTunes 0x00023465 0x1000 + 140389
18 com.apple.iTunes 0x000232de 0x1000 + 139998
19 com.apple.iTunes 0x000230d7 0x1000 + 139479
20 com.apple.iTunes 0x00009338 0x1000 + 33592
21 com.apple.iTunes 0x00009047 0x1000 + 32839
22 com.apple.iTunes 0x00008fb7 0x1000 + 32695
23 com.apple.Foundation 0x99567db3 _nsnote_callback + 176
24 com.apple.CoreFoundation 0x99256763 __CFXNotificationPost + 947
25 com.apple.CoreFoundation 0x9925616a _CFXNotificationPostNotification + 186
26 com.apple.Foundation 0x9955cc50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
27 com.apple.Foundation 0x9956a05d -[NSNotificationCenter postNotificationName:object:] + 56
28 com.apple.AppKit 0x95884511 -[NSApplication finishLaunching] + 493
29 com.apple.AppKit 0x95883f0d -[NSApplication run] + 79
30 com.apple.iTunes 0x0000446f 0x1000 + 13423
31 com.apple.iTunes 0x000042b9 0x1000 + 12985
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x908f9382 kevent + 10
1 libSystem.B.dylib 0x908f9a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x908f8f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x908f8cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x908f8781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x908f85c6 start_wqthread + 30
Thread 2:
0 com.apple.CoreFP1 0x16fae650 Zmdjk32jjoap + 11404400
1 com.apple.CoreFP1 0x1719da7d Zmdjk32jjoap + 13432989
2 com.apple.CoreFP1 0x1726948c Zmdjk32jjoap + 14267052
3 com.apple.CoreFP1 0x17380cd9 DFjn2fjk + 15145
4 com.apple.CoreFP 0x148d7163 lxpgvVMLd0S7uRl + 437795
5 com.apple.CoreFP 0x148debe0 lxpgvVMLd0S7uRl + 469152
6 com.apple.CoreFP 0x148fee1c lxpgvVMLd0S7uRl + 600796
7 com.apple.CoreFP 0x14835e2d X46O5IeS + 21069
8 com.apple.iTunes 0x00ad9c87 0x1000 + 11373703
9 com.apple.iTunes 0x00adb376 0x1000 + 11379574
10 com.apple.iTunes 0x00bb3516 0x1000 + 12264726
11 com.apple.iTunes 0x000089fa 0x1000 + 31226
12 com.apple.iTunes 0x00008894 0x1000 + 30868
13 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
14 libSystem.B.dylib 0x90900259 _pthread_start + 345
15 libSystem.B.dylib 0x909000de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x908d2afa mach_msg_trap + 10
1 libSystem.B.dylib 0x908d3267 mach_msg + 68
2 com.apple.CoreFoundation 0x992382df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x992373c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9923d304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x90900259 _pthread_start + 345
8 libSystem.B.dylib 0x909000de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90900aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9090075e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x909520cb pthread_cond_wait$NOCANCEL$UNIX2003 + 73
3 libSystem.B.dylib 0x90934616 pthread_rwlock_wrlock$UNIX2003 + 289
4 com.apple.iTunes 0x00bdfe00 0x1000 + 12447232
5 com.apple.iTunes 0x00ad94b7 0x1000 + 11371703
6 com.apple.iTunes 0x00bafb93 0x1000 + 12250003
7 com.apple.iTunes 0x00baff01 0x1000 + 12250881
8 com.apple.iTunes 0x00012726 0x1000 + 71462
9 com.apple.iTunes 0x0001104a 0x1000 + 65610
10 com.apple.iTunes 0x00010f77 0x1000 + 65399
11 com.apple.iTunes 0x0000f476 0x1000 + 58486
12 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
13 libSystem.B.dylib 0x90900259 _pthread_start + 345
14 libSystem.B.dylib 0x909000de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90900aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9090075e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x909023f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x000211f7 0x1000 + 131575
5 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
6 libSystem.B.dylib 0x90900259 _pthread_start + 345
7 libSystem.B.dylib 0x909000de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffd704 ebx: 0x908f12c2 ecx: 0x18dc3110 edx: 0xa00a7540
edi: 0x18dc310c esi: 0x18dc3110 ebp: 0xbfffd728 esp: 0xbfffd6dc
ss: 0x0000001f efl: 0x00010292 eip: 0x18ced000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xe11a2307
Binary Images:
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0x99fa9000 - 0x99fa9ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x99faa000 - 0x9a00effb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
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0x9a087000 - 0x9a0a5fe7 libPng.dylib ??? (???) <45185287-25AD-C239-AA58-8FA53DF55B79> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x9abaa000 - 0x9abdaff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.17f0
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9120822AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857E
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2Hi madatapple18,
What happened to the love? You said," I enjoy using Apple products because of how easy they are to love."
Seriously, don't worry, somebody in the Apple Discussions Community will help you figure out what the problem is! I promise.
You see, one of the main reasons why Apple Products are easy to love is because of all of the kindhearted, kindred folks here who enjoy helping others. I try to help too, but I never get any points. My heart is in the right place though.
I don't actually have an iPhone myself BUT I know that sometimes when I connect with iTunes online, that there is a lag while the "Genius" is "analyzing my iTunes library". Perhaps that could have something to do with it?
Good luck -
Is this beta. The image for Yosemite is a very big rock, appropriate as this OS sends your mac back to the stone-age. iTunes crashes on open, iPhoto won't update, Safari shows text without graphics, can't get Java 8 'cause Safari "can't find server". Wifi slower than a crippled snail. Does anyone know how to uninstall this rubbish?
travellingbirder wrote:
Is this beta ?
You tell us Finding the OS X version and build information on your Mac. -
Itunes 8.2.0.23 upgraded now crashes before opening
As per title, after installing the new ITunes to upgrade my iphone firmware it repeatedly crashes when opening.
The error in the event log is:
Faulting application itunes.exe, version 8.2.0.23, faulting module itunes.exe, version 8.2.0.23, fault address 0x00eb0916.
I've tried reinstalling. Please help, I neeeeeedddd the new iphone firmware!!I had this same problem this morning and I was literally in tears!!!
I clicked 'file' and 'add folder to library' and selected the 'my music' folder - it restored everything including apps, recent downloads from tesco and amazon and CDs that I have recently added but not yet backed up.. I am now really wary though!! -
Itunes 11.4.0.18 crashing when clicking on app store
Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open app store.Click here and follow the instructions to change the iTunes Store country.
(97125) -
iTunes crashes upon opening iTunes im installing QuickTime i don't have Norton i have avast
this is what comes up a problem caused the program(insert program name ex iTunes) to stop working correctly
Windows will close the program(insert program name ex iTunes) and notify you if a solution is available
plz help
event viewer says it's coming from the webkit.dll file in c:/program files x86\common files\apple\application support\webkit.dllHello Computerwizdj,
Thank you for visiting Apple Support Communities.
If iTunes is quitting unexpectedly on your PC, you can use the method outlined in this article to troubleshoot the application or your computer:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Sincerely,
Jeremy -
As Soon As I Try To Open iTunes It Auto Crashes And It Flashes!! Help
Hey Guys,
Im Having A Problem Were As Soon As I Open Itunes It Auto Crashes.
Is There Any Way To Fix It!!!
Please HelpYou need to remove all installer file, uninstall iTunes and all related programs, then do a clean install.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I just updated iTunes, since it crashes as soon as I opened it ..... any help?
I just updated iTunes, since it crashes as soon as I opened it ..... any help?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
Why does itunes crash upon opening after the software update?
Why does itunes crash upon opening after the software update? Everything worked fine until I decided to update this morning and as soon as the computer rebooted, the error message appeared. Is there anything available to fix this?
I answered the same question in a similar post. It's all to do with the wireless sync.
I used the following method to stop iTunes from constantly restarting -
Open task manager
Select the 'Processes' tab.
Look for 'iTunesHelper.exe'
Select 'iTunesHelper.exe' then click on 'end process'
Hope this helps. -
Itunes 11 keeps crashing as soon as I open it - very annoying
itunes 11 keeps crashing as soon as I open it - very annoying. Tried reinstalling, still crashes. Windows 7, 64 bit.
Hi RChambersfm TX,
Thanks for using Apple Support Communities. This article has some troubleshooting steps you can try if iTunes seems to be having launch issues:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Cheers,
- Ari -
ITunes on my iPhone 4 running iOS7 crashes upon opening,
I have an iPhone 4 running iOS7. With the last update my iTunes crashes upon opening. The app store and other Apply apps do not. Please assist.
Befor Restoring the whole phone, try the following:
Settings > General > Reset > Reset All Settings
This deletes all of your preference settings, returning them to the defaults. It will not erase any of your data or apps.
Hope this helps. -
ITunes Keeps Crashing Upon Opening
I'm running iTunes on my Dell Laptop with Windows XP. Since I downloaded the last patch from a week or so ago, each and every time I boot up iTunes, it loads the interface then promptly crashes stating "The instruction at '0x009102eb' referenced memory at '0x00000007'. The memory could not be 'written'."
I have been anxiously awaiting a new patch hoping that would fix the problem, but thus far, no luck.+Nope, the only things I've put onto my iPod is about a gig and a half of music and half a gig of pictures. Only programs/plugins on it are the three games that came with the iPod itself.+
Hmmmm. Okay, let's see if we can narrow this down a bit further.
Let's try an experiment. (It's not a cure, we're just trying to work out if this is a systemwide crash or if it's associated with a specific XP user account on the PC.)
Head into your user accounts control panel and create a new user account with full administrative rights. (There's help documentation on how to do that at the left of the control panel screen.) While you're in that control panel, switch off "fast user switching" in your logging-on preferences.
Now log out of the old account and log into the new account
Launch iTunes. Eventually, you'll be presented with a blank library screen. (That's normal ... your music is off in the other account.)
Try plugging in the nano now. *If iTunes doesn't crash, do not associate the nano with the blank library.*
Does connecting the nano crash iTunes in the new user account?
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