ITunes 10.5 crashes when iPhone 4 plugged in

After my partition got corrupted last night (thanks 10.7.2 and FileVault!) I restored from a 1 month old backup. I updated to 10.7.2 and iTunes to 10.5. Now when I plug my iPhone 4 in (Running iOS 5 GM), it tells me I need to put the passcode in and unlock it first. So I do this and click the 'try again' button, but when I do that iTunes closes. If I open up iTunes with my iPhone already unlocked, it crashes. How can I fix this?
Edit: Just plugged it in on a Windows machine, it works fine, so it doesn't appear to be an issue with the phone.

Rnady wrote:
Got iTunes 10.5.1.42 and it freezes up everytime I try to open the store and try to download my pics!
Not related to the original question asked by the original poster and therefore unlikely to be addressed here. Start your own thread.
And I for one don't know what you mean by downloading "your" pics from the Store. I've never done this and have no idea what you are talking about.

Similar Messages

  • ITunes does not start when iPhone plugs in

    my itune does not start when I plug my iphone or ipad in , this stater with lion install

    Please see here if it helps:
    https://discussions.apple.com/message/15705708#15705708
    Regards, Michael

  • ITunes and iTuneshelper crash when I plug in my iPhone

    I'm out of ideas on this problem...
    Beginning yesterday, when I plug in my Iphone to sync it with iTunes, both iTunes and iTuneshelper crash, and Windows gives me the option to create a crash report. As a result I can no longer sync my iPhone with my Thinkpad.
    No new software in the past several days, no other change in system stability. iTunes 9.0.3.15, iPhone OS 3.1.2, Windows XP SP3 with all updates applied.
    Is there a log or dump file I can upload to help point to my problem?
    Thanks in advance.
    Andrew
    Message was edited by: fredd9999
    edit: I should add that when I plug in the iPhone, iTunes doesn't even get to the point of displaying its gui...it crashes on start and iTuneshelper goes with it. If I leave iTuneshelper not running and just re-run iTunes by manually starting it, it won't recognize the iPhone but doesn't crash, either, when I plug in the phone. I know iTuneshelper interfaces the phone to iTunes, so I guess something is going wrong in the iTuneshelper-iPhone exchange.

    This is interesting: when I attempted to re-boot into safe mode I inadvertently booted into the Thinkpad Rescue and Recovery partition. The first thing it does is check the core OS files, and it found that ws2_32.dll was corrupted. It replaced the file and I re-booted Windows in normal mode. After it finished booting I plugged in the iPhone and up came iTunes. The phone synced and I'm back in business.
    I'm going to take a look at the article you just pointed to, never heard of that tool. Hopefully Windows remains stable and whatever corrupted ws2_32.dll was a one-time actor.
    Thanks for your help here, you got me headed down the right path.
    Andrew
    Message was edited by: fredd9999

  • Itunes 8.1 crash when I plug my ipod

    Since the update, everytime i plug my ipod nano 4th generation. Itunes crashes

    Nutnbolt:
    We need to get a crash log file to see where it's crashing. In order to get a crash log on Vista, you will need to enable crash logging.
    Important: These steps involve making changes to the Windows registry using the Registry Editor (Regedit). Even if you are very comfortable editing the registry, you should make a backup of the registry prior to editing it. Making mistakes in Regedit can cause strange behavior and can even prevent Windows from starting. Look here for instructions on how to back up your registry in Windows Vista:
    http://support.microsoft.com/kb/322756
    1. Open the Windows Start menu.
    2. Type regedit in the search field and click OK.
    3. In Registry Editor, navigate to HKEYCURRENTUSER\Software\Apple Computer, Inc.\iTunes
    4. Right-click on the iTunes folder and choose New > DWORD Value.
    5. Name the new value "GenerateCrashLogs" without the quotation marks and press Enter.
    6. Right-click GenerateCrashLogs and choose Modify.
    7. Change Value data from 0 to 1.
    8. Click OK.
    Now, when iTunes crashes, a crash log file will be created. A message will appear telling you where to find the crash log file. Please email me that file, and make sure to include a link to this thread and the username you are using on Discussions.
    Roy
    [email protected]

  • ITunes 11 crashes when device plugged in, iTunes 12 crashes whenever I do anything other than listen to music

    Hey Apple Support!
    I am about to return my POS Apple products and all Apple products in my household / never buy one ever again!  But first please help me out getting your junk to work until I can replace it all.
    Running Windows 8.1 (latest updates), and randomly today, my iTunes 11 starts crashing when I plug in my iPhone 5 ios7.1.  NOTE: I have made no changes to the iPhone or iTunes for a few months and they have been working together fine, this issue just popped out of the blue today.  So, I upgrade to iTunes 12 thinking that will solve the issue.  Other than giving me a terrible display and slower start-up time, iTunes 12 is a whole lot worse!  Not only does plugging in a device crash it, but running uninstaller also crashes!  Reinstall / repair crashes!  Trying to edit preferences in iTunes crashes! (I AM NOT MAKING THIS UP ALL OF THESE CASES ARE OCCURRING) I can't get rid of your trash software!  That's not so bad, since I never use iTunes for anything but syncing to my iPhone, EXCEPT I just had to buy a replacement iPhone 5S today because I was told that somehow after camping in the desert (i.e. no water) my phone got water damaged!  And before that incident even happened my iPhone has almost always had issues with the screen mis-reading gestures which today caused me to delete a text conversation with someone and I opened a separate question about why after that happened my phone continues to delete new texts from this person, but no one has answered!  If any specialist responds with the "iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch" then I'm heading straight to the AT&T store to return this brick I just bought.

    Any help on this? its really annoying.

  • Itunes crashes when i plug in my iphone 4

    hmmmi havent seen to find too many other topics about this but everytime i plug my iphone4 into my pc... it crashes....windows 7 suggests finding a solution online but then nothing opens or does anything and itunes just croses.
    it wont do it if i dont have my iphone plugged in but i also have another program for my iphone which also does the same thing.... crashes when i plug it in...
    any ideas on how to fix it?
    i found an old topic suggesting that you sync your media manually, but i dont even get that far... as i plug my iphone in it says at the top of itunes that it is backing up then it completes and says that itunes has encountered a problem and shuts down
    help please :'(

    here is the problem report i am getting
    Problem signature:
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 10.1.1.4
    Application Timestamp: 4d06bba9
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00000000
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 7177
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\windows\system32\en-US\erofflps.txt

  • I am unable to use Itunes because it freezes when I plug my Iphone 3g in.

    Hi,
    I needed a phone, so my brother gave me his old Iphone 3g. I instantly downloaded the latest itunes (10.5.3) and I purchased some songs and application at itunes store. Unfortunately when I plug my iphone in it freezes itunes and I can't put anything on the phone. My iphone has absolutely nothing on the phone, no songs, apps, contacts, nothing.
    I have tried for about a week now. Looking at forums on the internet and downloading alternatives to itunes like media monkey and foobar and alot of other programs to be able to put music on my phone.I spoke to my brother and he had no troubles at all with the phone.
    I have no idea what to do. PLEASE HELP.
    PC/Laptop- HP Pavilion dv6-2109AX
    Windows 7
    Iphone 3g
    Software: 4.2.1
    I have tried plugging the iphone in different ports. I heard you need to plug it into a 2.0 usb port, but I tried all of them. I don't know if my laptop has 2.0 usb ports because it still didn't work.
    I tried reinstalling itunes the correct order multiple times but that didn't work.
    I tried deleting the crash files that I didnt even have. I don't have the appdata file to delete its contents, if I do I couldn't find it.
    I had to delete my virus software and disable it while I plugged my iphone in.I restarted my computer multiple times and restored my computer a few times and also deleted alot of useless files and movies to make my computer run faster.
    As soon as I plug my iphone in, itunes instantly freezes. When unplugged itunes instantly unfreezes.
    Also I have the original Iphone charger.
    HELP! WHAT AM I DOING WRONG?
    Thanks in advance. (:

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95577)

  • Itunes application not responding when I plug in my iphone

    I am on itunes 8.2 and when I plug in my iphone itunes just goes into application not responding.
    I wait for a while and then unplug the phone and it goes back to working again.
    On the phone there is no "Sync" message. In fact with the phone plugged in I can access the phones apps just as if it was not plugged in.
    But initially when I plug it in, it does the double vibrate and shows the charging graphic so I know the cable is ok.
    The phone is already on 3.1 apparently because some new features are there... like selecting multiple photos to email.
    But I don't recall ever running any updates in itunes to make it use the new software as I read you were supposed to do.
    I don't want to upgrade to itunes 9 because I read so many people having problems with it... but I wonder if the phone is no longer compatible with itunes 8.2
    Any help is appreciated.
    Thanks.
    -Jeff

    Do you know if the problems people have reported with itunes 9 was before the 9.1 release?
    I've heard tons of people saying they were reverting back to itunes 8.2 because 9 was so bad.
    Am a bit nervous about that update because of that.
    But an applecare guy told me that the 9.1 was supposed to address those issues. I have just not heard anything about that actually fixing things though. Still seems like a lot of people are dreading the new itunes 9.
    If you are an itunes 9 user, did you have any problems with it wiping out your library or any terribly long syncing times?
    Thanks.

  • How do I stop iTunes from coming up when I plug in the iPhone

    I don't always want iTunes to come up, only for syncing, when I plug in my iPhone or iPad. I most often just download photos using Image Capture and don't need iTunes for that.
    I see nothing in iTunes preferences (where it should be you would think) about disabling iTunes from starting up when  you plug in the iPhone.

    I'm being careful to rely on help with this as I have in the past 'done what is logical' and wound up destroying files and in a pickle. So I ask this one other related questions then:
    If I want to back up to computer then the 'automatically backs up to this computer' really means nothing as the message across from it says it has never been backed up before even though it automatically syncs then?
    This is very thin ice. I think I do remember in older versions of iTunes a checkbox like the one you mentioned first, but now it is gone.
    Whew. I'm sweating out what to do next.

  • ITunes does not start when I plug in my iphone after I upgraded to Lion?

    iTunes does not start when I plug in my iphone after I upgraded to Lion? It worked fine prior to upgrading.

    http://support.apple.com/kb/TS1538

  • After downloading and installing the 64-bit version of iTunes for Windows I get a "Congratulations, you've successfully installed iTunes" message. However, when I plug in my iPhone to synch it I get a message that says that I don't the 64-bit version??

    After downloading the 64-bit version of iTunes on my Windows 7 machine I get the "Congratulations, you've successfully installed iTunes" message.  However, when I plug in my iPhone I get an error message that says, in part, "...the required software is not installed.  Run the installer to remove iTunes, then install the 64-bit version of iTunes".  I've been at this for hours, carefully deleting all Apple software (Apple Mobile Support, Quicktime, etc. and before each attempt to install the 64-bit version from Apple ( no third parties).  Same result each time!!!  Any ideas????

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • My windows7 keeps crashing when i plug my iphone in

    my asus laptop keeps crashing when i plug my iphone into it.  I'm running windows 7

    Try this link
    http://support.apple.com/kb/TS3591

  • Itunes doesn't open when i plug in my iphone

    iTunes doesn't open when i plug in my iPhone

    You may have an incomplete iTunes installation.  Uninstall your iTunes and Re-install again.
    If this still fails, try the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • My itunes 10.5 freezes when i plug in my iPhone4. Thoughts?

    my itunes 10.5 freezes when i plug in my iPhone4. I have been trying to update my iPhone4 to the new iOS5 but Itunes freezes everytime I plug in the iphone. My Ipad and my wifes 3GS does not have this problem. Thoughts?

    And you are posting this in an iMac forum because........?

  • I just installed itunes 12 and now when i plug my ipod into my computer it won't sync I have tried different ipods still nothing

    i just installed itunes 12 and now when i plug my ipod into my computer it won't sync I have tried different ipods still nothing

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Maybe you are looking for