ITunes 10.5 crashing when connecting to iTunes Store
I can run iTunes locally just fine, but when I connect to the Store, I get this:
Process: iTunes [11719]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.5 (10.5)
Build Info: iTunes-10509941~1
Code Type: X86 (Native)
Parent Process: launchd [115]
Date/Time: 2011-10-29 16:50:37.010 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 989384 sec
Crashes Since Last Report: 12
Per-App Interval Since Last Report: 240123 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: F7D38B66-8B6B-4BA9-BCBC-77627846ECE4
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x000000000000ffd0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x9a046187 JSC::JIT::emit_op_tear_off_activation(JSC::Instruction*) + 215
1 ??? 0x1b4e0240 0 + 458097216
I snipped after the crash thread.
My iPod nano is connected at the time -- I'm trying to buy some music and add it to the Pod.
Any suggestions?
I don't know why I didn't reboot it before, but as soon as I did the problem went away.
Next time I'll do that first.
Similar Messages
-
ITunes crashing when connecting to the store on Windows 8.1
Hello,
I had iTunes crashing when connecting to the iTunes Store with an Apple ID. I tried unsucessfully all the solutions posted on the many threads of people having the same issue. So I decided to reinstall Windows. A clean Windows 8.1 install from the Microsoft DVD. And guess what, it is still crashing! How can this even be possible?
The problem:
- iTunes crashes when connecting to the store with an Apple ID. It connects, briefly freezes, then crashes.
- I can access the store without an Apple ID without crashes. But it crashes as soon as I connect with an Apple ID.
The system:
- A clean, fully updated, Windows 8.1 Pro w/ WMC install from the Microsoft DVD.
- Applications I installed, along with iTunes: Adobe Reader, Google Chrome, Skype, Office 2013. Nothing else. No crapware. No nothing. These are fairly common applications that shouldn't conflict with iTunes.
- Antivirus is the built-in Windows Defender.
- Firewall is the built-in Windows Firewall.
- Intel HD Graphics 3000 on an Acer V3-571-6486
- I have not moved Apple's folder from Romaing and Local AppData of the old systems... So it's a clean iTunes profile.
- I can sucessfully sign-in to the iTunes Store with this account on another computer
- I have tried with multiple accounts on this computer, all crashing
There are tons of threads about this. I tried all the solutions posted, including:
- Adding "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the PATH environment variable
- Copying QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Moving QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Updating the graphics card to the latest available driver from Intel's website (9.17.10.3517, 2014-10-04)
- Downgrade the graphics driver (9.17.10.3347, 2014-01-29)
- Use the graphic's driver from Acer's website.
- Use Microsoft's Basic VGA Driver
- Disable the Graphic's Adapter entirely
- Have tried to monitor the process with ProcMon, looking for a hint like a missing file or registry entry, but have not found anything helpful.
These solutions seem to have worked for almost everyone, but not me. The crash details in the Windows Application log are useless. Faulty module name is 'unknown'.
I am out of solutions. Is there anything left to do? Can anyone out Apple debug the dump file or something? Is there any way to contact Apple about this issue?
Many thanks.Hey zoyashahab,
Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
First, I'd start with troubleshooting the recognition by following the steps in here:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Best,
Delgadoh -
Hello,
When I open iTunes and try to connect to Apple Store, the application (iTunes) crashes.
I have install and reinstall the iTunes several times. I have realised that it only happens if connected to the interte. When my cmputer is not connected, the iTunes application works properly and I can syncronise the iPhone and iPad.
The mesasge is (my version uis in spanish):
ombre del evento de problema: BEX
Nombre de la aplicación: iTunes.exe
Versión de la aplicación: 10.5.1.42
Marca de tiempo de la aplicación: 4ebf7d7c
Nombre del módulo con errores: MSVCR80.dll
Versión del módulo con errores: 8.0.50727.6195
Marca de tiempo del módulo con errores: 4dcddbf3
Desplazamiento de excepción: 00026b72
Código de excepción: c000000d
Datos de excepción: 00000000
Versión del sistema operativo: 6.0.6002.2.2.0.256.6
Id. de configuración regional: 3082
Información adicional 1: de8a
Información adicional 2: 4fa040a16f35e6e675984ea54b302855
Información adicional 3: 2d07
Información adicional 4: 5225acc6c0f4892c1259e47037015b14
Any idea why is this happening?Dear federico78,
Thanks a lot for your help. it worked. Initially I couldn't find the file "Apple Computer", so I marked "show hidden files" and There it was the file. I renamed it, and now it works and I CAN USE iTunes and iTunes store normally. -
Itunes 11.4.0.18 crashing when clicking on app store
Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open app store.Click here and follow the instructions to change the iTunes Store country.
(97125) -
Browsers on my MacBook Pro Early 2011 running Yosemite keep on crashing when connected to gmail or google drive. This happens with Safari, Firefox and Chrome. Any suggestions on further digging?
Here is the most recent crash and this one involved Safari:
Process: com.apple.WebKit.WebContent [13867]
Path: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 10600 (10600.1.25)
Build Info: WebKit2-7600001025000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [312]
User ID: 503
Date/Time: 2014-11-20 23:13:50.158 -0700
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 7BD1BB1A-05E8-2E0A-0AEC-194138422DAF
Sleep/Wake UUID: A82848B2-ADC0-4EED-BB1B-7CC2488FDC35
Time Awake Since Boot: 5400 seconds
Time Since Wake: 4100 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000015
VM Regions Near 0x15:
-->
__TEXT 0000000106b11000-0000000106b12000 [ 4K] r-x/rwx SM=COW /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.security 0x00007fff8820d336 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 18
1 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
2 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
3 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
4 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
5 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
6 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
7 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
8 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
9 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
10 com.apple.security 0x00007fff8820d34d std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 41
11 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
12 com.apple.security 0x00007fff8820d341 std::__1::__tree<void*, std::__1::less<void*>, std::__1::allocator<void*> >::destroy(std::__1::__tree_node<void*, void*>*) + 29
13 com.apple.security 0x00007fff8815f523 Security::TrackingAllocator::~TrackingAllocator() + 37
14 com.apple.security 0x00007fff8815e7ba Security::DbVersion::open() + 2156
15 com.apple.security 0x00007fff8815dbce Security::DbVersion::DbVersion(Security::AppleDatabase const&, Security::RefPointer<Security::AtomicBufferedFile> const&) + 154
16 com.apple.security 0x00007fff8815d7e0 Security::DbModifier::getDbVersion(bool) + 308
17 com.apple.security 0x00007fff8815d68d Security::DbModifier::openDatabase() + 55
18 com.apple.security 0x00007fff8815d369 Security::Database::_dbOpen(Security::DatabaseSession&, unsigned int, Security::AccessCredentials const*, void const*) + 85
19 com.apple.security 0x00007fff8815cc4f Security::DatabaseManager::dbOpen(Security::DatabaseSession&, Security::DbName const&, unsigned int, Security::AccessCredentials const*, void const*) + 67
20 com.apple.security 0x00007fff8815c912 Security::DatabaseSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 156
21 com.apple.security 0x00007fff8816bc7a cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 219
22 com.apple.security 0x00007fff8816b9bf CSSM_DL_DbOpen + 111
23 com.apple.security 0x00007fff8816ac8e Security::CssmClient::DbImpl::open() + 212
24 com.apple.security 0x00007fff8816c075 SSDatabaseImpl::open(Security::DLDbIdentifier const&) + 59
25 com.apple.security 0x00007fff8816bdc1 SSDLSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 245
26 com.apple.security 0x00007fff8816bc7a cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 219
27 com.apple.security 0x00007fff8816b9bf CSSM_DL_DbOpen + 111
28 com.apple.security 0x00007fff8816ac8e Security::CssmClient::DbImpl::open() + 212
29 com.apple.security 0x00007fff88183307 Security::KeychainCore::Trust::evaluate(bool) + 1865
30 com.apple.security 0x00007fff88182a10 SecTrustEvaluate + 48
31 com.apple.CFNetwork 0x00007fff8d1f8d26 SerializableArchive::add(__CFString const*, __SecTrust*) + 92
32 com.apple.CFNetwork 0x00007fff8d199c5f URLProtectionSpace::serializeToPropertyList(SerializableArchive*) const + 371
33 com.apple.CFNetwork 0x00007fff8d121d56 Archiver<URLProtectionSpace, _CFURLProtectionSpace*>::archive(_CFURLProtectionSpace*) + 36
34 com.apple.CFNetwork 0x00007fff8d121cc0 _CFURLProtectionSpaceCreateArchive + 60
35 com.apple.CFNetwork 0x00007fff8d1227ba -[NSURLProtectionSpace encodeWithCoder:] + 44
36 com.apple.Foundation 0x00007fff9667329b _encodeObject + 1144
37 com.apple.WebKit 0x00007fff900c15b6 IPC::ArgumentCoder<WebCore::ProtectionSpace>::encodePlatformData(IPC::ArgumentE ncoder&, WebCore::ProtectionSpace const&) + 210
38 com.apple.WebKit 0x00007fff900d14a8 bool IPC::Connection::sendSync<Messages::WebPageProxy::CanAuthenticateAgainstProtect ionSpaceInFrame>(Messages::WebPageProxy::CanAuthenticateAgainstProtectionSpaceIn Frame&&, Messages::WebPageProxy::CanAuthenticateAgainstProtectionSpaceInFrame::Reply&&, unsigned long long, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >, unsigned int) + 118
39 com.apple.WebKit 0x00007fff8ff73ae5 WebKit::WebFrameLoaderClient::canAuthenticateAgainstProtectionSpace(WebCore::Do cumentLoader*, unsigned long, WebCore::ProtectionSpace const&) + 123
40 com.apple.WebCore 0x00007fff8d9ffe1a WebCore::ResourceLoader::canAuthenticateAgainstProtectionSpace(WebCore::Protect ionSpace const&) + 58
41 com.apple.WebKit 0x00007fff8ff8872b WebKit::WebResourceLoader::canAuthenticateAgainstProtectionSpace(WebCore::Prote ctionSpace const&) + 25
42 com.apple.WebKit 0x00007fff9013e89e void IPC::handleMessage<Messages::WebResourceLoader::CanAuthenticateAgainstProtectio nSpace, WebKit::WebResourceLoader, void (WebKit::WebResourceLoader::*)(WebCore::ProtectionSpace const&)>(IPC::MessageDecoder&, WebKit::WebResourceLoader*, void (WebKit::WebResourceLoader::*)(WebCore::ProtectionSpace const&)) + 92
43 com.apple.WebKit 0x00007fff9013e304 WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(IPC::Connection*, IPC::MessageDecoder&) + 220
44 com.apple.WebKit 0x00007fff8ffec16a IPC::Connection::dispatchMessage(std::__1::unique_ptr<IPC::MessageDecoder, std::__1::default_delete<IPC::MessageDecoder> >) + 94
45 com.apple.WebKit 0x00007fff8ffee2e2 IPC::Connection::dispatchOneMessage() + 114
46 com.apple.JavaScriptCore 0x00007fff9136e357 ***::RunLoop::performWork() + 423
47 com.apple.JavaScriptCore 0x00007fff9136ea22 ***::RunLoop::performWork(void*) + 34
48 com.apple.CoreFoundation 0x00007fff8fac8661 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
49 com.apple.CoreFoundation 0x00007fff8faba7ed __CFRunLoopDoSources0 + 269
50 com.apple.CoreFoundation 0x00007fff8fab9e1f __CFRunLoopRun + 927
51 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
52 com.apple.HIToolbox 0x00007fff9477a43f RunCurrentEventLoopInMode + 235
53 com.apple.HIToolbox 0x00007fff9477a1ba ReceiveNextEventCommon + 431
54 com.apple.HIToolbox 0x00007fff94779ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
55 com.apple.AppKit 0x00007fff883e3821 _DPSNextEvent + 964
56 com.apple.AppKit 0x00007fff883e2fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
57 com.apple.AppKit 0x00007fff883d6f73 -[NSApplication run] + 594
58 com.apple.AppKit 0x00007fff883c2424 NSApplicationMain + 1832
59 libxpc.dylib 0x00007fff8d486ef2 _xpc_objc_main + 793
60 libxpc.dylib 0x00007fff8d488a9d xpc_main + 490
61 com.apple.WebKit.WebContent 0x0000000106b11b40 0x106b11000 + 2880
62 libdyld.dylib 0x00007fff956165c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a4f722e kevent64 + 10
1 libdispatch.dylib 0x00007fff8be6ca6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a4f6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8bf804a1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8a4f152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a4f069f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8fabab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8fab9fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff885468f7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 8:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec42d4 JSC::BlockAllocator::blockFreeingThreadMain() + 228
3 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8a4f6132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff87de6c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff90ec486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff90ec46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 12:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff8a4f152e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a4f069f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8fabab14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8fab9fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8fab9838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff8fb6fed1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff8d9f1654 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff90eb9a9f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff8bf822fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff8bf82279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff8bf804b1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000015 rcx: 0x00000000000fc080 rdx: 0x0000000000086730
rdi: 0x00007fff590ec210 rsi: 0x0000000000000015 rbp: 0x00007fff590ec010 rsp: 0x00007fff590ec000
r8: 0x0000000000000003 r9: 0x00007fbdeac00000 r10: 0x0000000000000030 r11: 0x00007fbdeac00000
r12: 0x0000000000002cf8 r13: 0x00007fbdeac6bcd0 r14: 0x00007fff590ec210 r15: 0x00007fff590ec240
rip: 0x00007fff8820d336 rfl: 0x0000000000010202 cr2: 0x0000000000000015
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x106b11000 - 0x106b11ffb com.apple.WebKit.WebContent (10600 - 10600.1.25) <0052B6B6-528C-376E-AF59-16E17BB206E3> /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x106b1d000 - 0x106b1dfff WebProcessShim.dylib (7600.1.25) <98D0302B-2534-38AA-915E-3B367C1908AC> /System/Library/Frameworks/WebKit.framework/WebProcess.app/Contents/MacOS/WebPr ocessShim.dylib
0x10b3f6000 - 0x10b3f6ffb com.apple.datadetectors.plugins.phone (6.0 - 396.1) <B19E8E8D-18AC-392F-AC01-E6B8A7FF45E8> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/PlugIns/PhoneNumb ers.plugin/PhoneNumbers
0x10b742000 - 0x10b754fff com.apple.webcontentfilter.framework (5.1 - 5.1) <9A7E8B12-BDB4-3FB1-9283-48BDF586B624> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x10b76a000 - 0x10b770ff7 com.apple.SymptomReporter (1.0 - 1) <3191E395-6284-3C5F-BDA2-BB061CF00B51> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter .framework/SymptomReporter
0x10b817000 - 0x10b8caff7 com.apple.NetworkExtension (1.0 - 1) <30A5B116-F7A3-3523-85C8-D457CAB6BB8A> /System/Library/Frameworks/NetworkExtension.framework/NetworkExtension
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0x7fff92b5b000 - 0x7fff92b61fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff92b62000 - 0x7fff92b8efff libsandbox.1.dylib (358.1.1) <9A00BD06-579F-3EDF-9D4C-590DFE54B103> /usr/lib/libsandbox.1.dylib
0x7fff92b8f000 - 0x7fff92b98fff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff92df7000 - 0x7fff92e08ff7 libsystem_coretls.dylib (35.1.2) <EBBF7EF6-80D8-3F8F-825C-B412BD6D22C0> /usr/lib/system/libsystem_coretls.dylib
0x7fff92e3b000 - 0x7fff92e87fff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff92e88000 - 0x7fff92e9aff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff92e9b000 - 0x7fff92ec1ff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff92ec2000 - 0x7fff92ec3ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff92ec4000 - 0x7fff92edbff7 libLinearAlgebra.dylib (1128) <E78CCBAA-A999-3B65-8EC9-06DB15E67C37> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLi -
When I downloaded iOS 6 my iPod keeps crashing when on the App Store! Do you know why this is happening? Is there anything I can do?
Hello my iPod keeps crashing when I downloaded iOS 6
Is there anything that I have done wrong?
My iPod is a is a iPod touch 4th gen.
ThanksKnown problem. See:
IOS 6 App store crash: Apple Support Communities -
Itunes 10.6 crashes when connecting to Store or loggin in
On a brand-new desktop PC (w/ Windows 7 Prof 64-bit, Intel i7 Ivy Bridge Quad-Core CPU, 16 GB of RAM, SSD...), Itunes (10.6.3.25) keeps crashing (with a "Itunes is not working anymore" pop-up) when connecting to the Itunes Store or logging in with my (or the girlfriend's) Apple ID.
I should add that parts of the user account data of the current user was migrated from another machine (for which Itunes works fine). I should also note that there is no problem when accessing the Itunes Store of logging on from the "guest" user account of the same Windows installation. So the trouble is essentially related to the main user (which also happens to be the admin) of this PC.
I followed the steps advised on the Apple website with no success. I also read tons of threads and tried tons of solutions - nothing helped.
Here is an (incomplete) list of the things I tried in vain:
- repairing the itunes installation from the control panel
- explicitly running Itunes as an Administrator
- starting Itunes in safe mode
- creating a new library
- re-creating the library
- deleting different files or folders in the User's appdata folder as advised by some users on this board
- clearing the Itunes Store cache under Preferences/Advanced
- logging in with the girlfriend's apple id
- deleting itunes completely as advised on Apple's pages and deleting all files and folders with "Itunes" in their name, then reinstalling.
My firewall is Windows Firewall and it allows connections by itunes. My anti-virus is Microsoft Security Essentials.
I'd very much appreciate any sincere efforts to resolve the issue.
Xerberus10.6 syncs fine with all my Apple TV 1's, it's therefore something specific to your set up and not something you should report via feedback. You might want to try re-pairing the Apple TV with iTunes.
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted. -
Itunes crashes when connected to ipad
i tunes crashes when i connect my ipad
I have a similar problem.
iTunes 11.1.0.126
on Windows XP
(latest)
iPad mini w. iOS 7
Everyrthing works fine (for iPhone, iPod touch), but when i plug my iPad mini in everything works EXCEPT for klicking on the "Apps" section:
Here's the techncial information error report xmlt:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="iTunes.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="gnsdk_dsp.dll" SIZE="3008536" CHECKSUM="0xA887225F" BIN_FILE_VERSION="1.9.6.45" BIN_PRODUCT_VERSION="1.9.6.0" PRODUCT_VERSION="1.9.6" FILE_DESCRIPTION="Gracenote SDK component" COMPANY_NAME="Gracenote, Inc." PRODUCT_NAME="Gracenote SDK" FILE_VERSION="1.9.6.45" ORIGINAL_FILENAME="gnsdk_dsp.dll" INTERNAL_NAME="gnsdk_dsp" LEGAL_COPYRIGHT="Copyright (C) 2012" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2EB544" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.6.45" UPTO_BIN_PRODUCT_VERSION="1.9.6.0" LINK_DATE="04/16/2012 19:19:30" UPTO_LINK_DATE="04/16/2012 19:19:30" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gnsdk_musicid.dll" SIZE="219672" CHECKSUM="0xA9508E44" BIN_FILE_VERSION="1.9.6.115" BIN_PRODUCT_VERSION="1.9.6.0" PRODUCT_VERSION="1.9.6" FILE_DESCRIPTION="Gracenote SDK component" COMPANY_NAME="Gracenote, Inc." PRODUCT_NAME="Gracenote SDK" FILE_VERSION="1.9.6.115" ORIGINAL_FILENAME="gnsdk_musicid.dll" INTERNAL_NAME="gnsdk_musicid" LEGAL_COPYRIGHT="Copyright (C) 2012" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x439C1" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.6.115" UPTO_BIN_PRODUCT_VERSION="1.9.6.0" LINK_DATE="04/16/2012 19:19:41" UPTO_LINK_DATE="04/16/2012 19:19:41" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gnsdk_sdkmanager.dll" SIZE="776216" CHECKSUM="0x49EE57B7" BIN_FILE_VERSION="1.9.6.502" BIN_PRODUCT_VERSION="1.9.6.0" PRODUCT_VERSION="1.9.6" FILE_DESCRIPTION="Gracenote SDK component" COMPANY_NAME="Gracenote, Inc." PRODUCT_NAME="Gracenote SDK" FILE_VERSION="1.9.6.502" ORIGINAL_FILENAME="gnsdk_sdkmanager.dll" INTERNAL_NAME="gnsdk_sdkmanager" LEGAL_COPYRIGHT="Copyright (C) 2012" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xBF7FA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.6.502" UPTO_BIN_PRODUCT_VERSION="1.9.6.0" LINK_DATE="04/16/2012 19:19:08" UPTO_LINK_DATE="04/16/2012 19:19:08" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="gnsdk_submit.dll" SIZE="262680" CHECKSUM="0xB8940F1A" BIN_FILE_VERSION="1.9.6.143" BIN_PRODUCT_VERSION="1.9.6.0" PRODUCT_VERSION="1.9.6" FILE_DESCRIPTION="Gracenote SDK component" COMPANY_NAME="Gracenote, Inc." PRODUCT_NAME="Gracenote SDK" FILE_VERSION="1.9.6.143" ORIGINAL_FILENAME="gnsdk_submit.dll" INTERNAL_NAME="gnsdk_submit" LEGAL_COPYRIGHT="Copyright (C) 2012" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x40DF3" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.6.143" UPTO_BIN_PRODUCT_VERSION="1.9.6.0" LINK_DATE="04/16/2012 19:20:38" UPTO_LINK_DATE="04/16/2012 19:20:38" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iAdCore.dll" SIZE="1741128" CHECKSUM="0x2FF206A5" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1.0.0.1" FILE_DESCRIPTION="iAd Core" COMPANY_NAME="Apple, Inc" PRODUCT_NAME="iAd" FILE_VERSION="1.0.0.1" ORIGINAL_FILENAME="iAdCore.dll" INTERNAL_NAME="iAdCore.dll" LEGAL_COPYRIGHT="Copyright (C) 2012" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1AFCEE" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="09/14/2013 10:58:26" UPTO_LINK_DATE="09/14/2013 10:58:26" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iPodUpdaterExt.dll" SIZE="649032" CHECKSUM="0xE0EC1338" BIN_FILE_VERSION="11.1.128.5" BIN_PRODUCT_VERSION="11.1.128.5" PRODUCT_VERSION="11.1fc5" FILE_DESCRIPTION="iPod Universal Updater Module" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iPod Universal Updater" FILE_VERSION="11.1fc5" ORIGINAL_FILENAME="iPodUpdaterExt.dll" INTERNAL_NAME="iPod Universal Updater Module" LEGAL_COPYRIGHT="Apple Inc. (C) 2002-10" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA38FB" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.128.5" UPTO_BIN_PRODUCT_VERSION="11.1.128.5" LINK_DATE="08/06/2013 09:08:35" UPTO_LINK_DATE="08/06/2013 09:08:35" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.dll" SIZE="25247048" CHECKSUM="0x69DC0B67" BIN_FILE_VERSION="11.1.0.126" BIN_PRODUCT_VERSION="11.1.0.126" PRODUCT_VERSION="11.1.0.126" FILE_DESCRIPTION="iTunes" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.126" ORIGINAL_FILENAME="iTunes.dll" INTERNAL_NAME="iTunes" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x182352C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.126" UPTO_BIN_PRODUCT_VERSION="11.1.0.126" LINK_DATE="09/18/2013 06:41:22" UPTO_LINK_DATE="09/18/2013 06:41:22" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.exe" SIZE="9789256" CHECKSUM="0x6DEC3387" BIN_FILE_VERSION="11.1.0.126" BIN_PRODUCT_VERSION="11.1.0.126" PRODUCT_VERSION="11.1.0.126" FILE_DESCRIPTION="iTunes" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.126" ORIGINAL_FILENAME="iTunes.exe" INTERNAL_NAME="iTunes" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x959C32" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.126" UPTO_BIN_PRODUCT_VERSION="11.1.0.126" LINK_DATE="09/18/2013 06:41:40" UPTO_LINK_DATE="09/18/2013 06:41:40" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunesAdmin.dll" SIZE="405320" CHECKSUM="0x666329F6" BIN_FILE_VERSION="11.1.0.126" BIN_PRODUCT_VERSION="11.1.0.126" PRODUCT_VERSION="11.1.0.126" FILE_DESCRIPTION="iTunes Administrative DLL" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.126" ORIGINAL_FILENAME="iTunesAdmin.dll" INTERNAL_NAME="iTunesAdmin" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x6A8C4" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.126" UPTO_BIN_PRODUCT_VERSION="11.1.0.126" LINK_DATE="09/18/2013 06:16:31" UPTO_LINK_DATE="09/18/2013 06:16:31" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunesHelper.dll" SIZE="148808" CHECKSUM="0x97BEE193" BIN_FILE_VERSION="11.1.0.126" BIN_PRODUCT_VERSION="11.1.0.126" PRODUCT_VERSION="11.1.0.126" FILE_DESCRIPTION="iTunesHelper DLL" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.126" ORIGINAL_FILENAME="iTunesHelper.dll" INTERNAL_NAME="iTunesHelper" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2462D" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.126" UPTO_BIN_PRODUCT_VERSION="11.1.0.126" LINK_DATE="09/18/2013 06:16:07" UPTO_LINK_DATE="09/18/2013 06:16:07" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunesHelper.exe" SIZE="152392" CHECKSUM="0x927A67CA" BIN_FILE_VERSION="11.1.0.126" BIN_PRODUCT_VERSION="11.1.0.126" PRODUCT_VERSION="11.1.0.126" FILE_DESCRIPTION="iTunesHelper" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.126" ORIGINAL_FILENAME="iTunesHelper.exe" INTERNAL_NAME="iTunesHelper" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2AE20" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.126" UPTO_BIN_PRODUCT_VERSION="11.1.0.126" LINK_DATE="09/18/2013 06:16:08" UPTO_LINK_DATE="09/18/2013 06:16:08" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunesMiniPlayer.dll" SIZE="117576" CHECKSUM="0x349333E5" BIN_FILE_VERSION="11.1.0.126" BIN_PRODUCT_VERSION="11.1.0.126" PRODUCT_VERSION="11.1.0.126" FILE_DESCRIPTION="iTunes Miniplayer DLL" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.126" ORIGINAL_FILENAME="iTunesMiniPlayer.dll" INTERNAL_NAME="iTunesMiniPlayer" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2593A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.126" UPTO_BIN_PRODUCT_VERSION="11.1.0.126" LINK_DATE="09/18/2013 06:41:51" UPTO_LINK_DATE="09/18/2013 06:41:51" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunesOutlookAddIn.dll" SIZE="293192" CHECKSUM="0x6544291E" BIN_FILE_VERSION="11.1.0.126" BIN_PRODUCT_VERSION="11.1.0.126" PRODUCT_VERSION="11.1.0.126" FILE_DESCRIPTION="iTunes Outlook Add-in" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.126" ORIGINAL_FILENAME="iTunesOutlookAddIn.dll" INTERNAL_NAME="iTunesOutlookAddIn.dll" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5689E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.126" UPTO_BIN_PRODUCT_VERSION="11.1.0.126" LINK_DATE="09/18/2013 06:41:44" UPTO_LINK_DATE="09/18/2013 06:41:44" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.Resources\iTunes.dll" SIZE="16239432" CHECKSUM="0x6182FC7D" BIN_FILE_VERSION="11.1.0.126" BIN_PRODUCT_VERSION="11.1.0.126" PRODUCT_VERSION="11.1.0.126" FILE_DESCRIPTION="iTunes Resource Library" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.126" ORIGINAL_FILENAME="iTunes.dll" INTERNAL_NAME="iTunes.dll" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF8AAD7" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.126" UPTO_BIN_PRODUCT_VERSION="11.1.0.126" LINK_DATE="09/18/2013 06:16:50" UPTO_LINK_DATE="09/18/2013 06:16:50" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.Resources\iTunesRegistry.dll" SIZE="177480" CHECKSUM="0xBD87BE41" BIN_FILE_VERSION="11.1.0.126" BIN_PRODUCT_VERSION="11.1.0.126" PRODUCT_VERSION="11.1.0.126" FILE_DESCRIPTION="iTunes Resource Module" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.126" ORIGINAL_FILENAME="iTunesRegistry.dll" INTERNAL_NAME="iTunesRegistry.dll" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3798C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.126" UPTO_BIN_PRODUCT_VERSION="11.1.0.126" LINK_DATE="09/18/2013 06:16:39" UPTO_LINK_DATE="09/18/2013 06:16:39" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="iTunes.Resources\ca.lproj\iTunesLocalized.dll" SIZE="100168" CHECKSUM="0x1B1880BC" BIN_FILE_VERSION="11.1.0.117" BIN_PRODUCT_VERSION="11.1.0.117" PRODUCT_VERSION="11.1.0.117" FILE_DESCRIPTION="Mòdul de recursos de l’iTunes" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.117" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. Tots els drets reservats." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x28258" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.117" UPTO_BIN_PRODUCT_VERSION="11.1.0.117" LINK_DATE="09/13/2013 10:47:17" UPTO_LINK_DATE="09/13/2013 10:47:17" VER_LANGUAGE="Catalan (Spain) [0x3]" />
<MATCHING_FILE NAME="iTunes.Resources\cs.lproj\iTunesLocalized.dll" SIZE="94536" CHECKSUM="0xE08AD9DA" BIN_FILE_VERSION="11.1.0.117" BIN_PRODUCT_VERSION="11.1.0.117" PRODUCT_VERSION="11.1.0.117" FILE_DESCRIPTION="iTunes Resource Module" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.117" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. Všechna práva vyhrazena." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2007A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.117" UPTO_BIN_PRODUCT_VERSION="11.1.0.117" LINK_DATE="09/13/2013 10:47:17" UPTO_LINK_DATE="09/13/2013 10:47:17" VER_LANGUAGE="Czech (Czech Republic) [0x5]" />
<MATCHING_FILE NAME="iTunes.Resources\da.lproj\iTunesLocalized.dll" SIZE="95048" CHECKSUM="0xDCCFBCA3" BIN_FILE_VERSION="11.1.0.117" BIN_PRODUCT_VERSION="11.1.0.117" PRODUCT_VERSION="11.1.0.117" FILE_DESCRIPTION="iTunes-ressourcemodul" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.117" ORIGINAL_FILENAME="iTunesLocalized.dll" INTERNAL_NAME="iTunesLocalized.dll" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. Alle rettigheder forbeholdes." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1C3A6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.117" UPTO_BIN_PRODUCT_VERSION="11.1.0.117" LINK_DATE="09/13/2013 10:47:17" UPTO_LINK_DATE="09/13/2013 10:47:17" VER_LANGUAGE="Danish [0x406]" />
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<MATCHING_FILE NAME="iTunesHelper.Resources\pl.lproj\iTunesHelperLocalized.dll" SIZE="41800" CHECKSUM="0xA304DD26" BIN_FILE_VERSION="11.1.0.117" BIN_PRODUCT_VERSION="11.1.0.117" PRODUCT_VERSION="11.1.0.117" FILE_DESCRIPTION="Biblioteka zasobów iTunesHelper" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.117" ORIGINAL_FILENAME="iTunesHelperLocalized.dll" INTERNAL_NAME="iTunesHelperLocalized.dll" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. Wszystkie prawa zastrzeżone." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD35F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.117" UPTO_BIN_PRODUCT_VERSION="11.1.0.117" LINK_DATE="09/13/2013 10:46:47" UPTO_LINK_DATE="09/13/2013 10:46:47" VER_LANGUAGE="Polish [0x415]" />
<MATCHING_FILE NAME="iTunesHelper.Resources\pt.lproj\iTunesHelperLocalized.dll" SIZE="41800" CHECKSUM="0x629CBFDC" BIN_FILE_VERSION="11.1.0.117" BIN_PRODUCT_VERSION="11.1.0.117" PRODUCT_VERSION="11.1.0.117" FILE_DESCRIPTION="Biblioteca de Recursos Auxiliar do iTunes" COMPANY_NAME="Apple Inc." PRODUCT_NAME="iTunes" FILE_VERSION="11.1.0.117" ORIGINAL_FILENAME="iTunesHelperLocalized.dll" INTERNAL_NAME="iTunesHelperLocalized.dll" LEGAL_COPYRIGHT="© 2003-2013 Apple Inc. Todos os direitos reservados." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1923F" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.1.0.117" UPTO_BIN_PRODUCT_VERSION="11.1.0.117" LINK_DATE="09/13/2013 10:46:47" UPTO_LINK_DATE="09/13/2013 10:46:47" VER_LANGUAGE="Portuguese (Brazil) [0x416]" />
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<MATCHING_FILE NAM -
Itunes crashes when connecting iphone
Hi all, I have an iPhone 5 running ios 7.0.2 and iTunes lastest version installed on Windows 8. The problem is, every time I try to connect my iPhone to my computer, iTunes crashes. This started occuring recently (since I upgraded iTunes to the latest version). So is it possible to get some help to fix it ?
Hey Ares-Nkm,
Thanks for the question. I understand you are experiencing issues with iTunes when connecting your iPhone 5. The following article addresses the exact symptoms you described:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Additionally, the following articles provide helpful information:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Thanks,
Matt M. -
IPhone Crash when connected to iTunes!
My iPhone 4 Crshes when connected to iTunes, I get this message:
Process: iTunes [437]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.0 (10.0)
Build Info: iTunes-10006701~1
Code Type: X86 (Native)
Parent Process: launchd [168]
Date/Time: 2010-09-26 21:46:39.426 -0700
OS Version: Mac OS X 10.6.4 (10F2056)
Report Version: 6
Interval Since Last Report: 414049 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 71290 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 2A434598-9185-4C15-B323-4C844E777E91
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000d4bfffd0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x00006d16 0x1000 + 23830
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x96d8d8ba select$DARWIN_EXTSN$NOCANCEL + 10
1 libSystem.B.dylib 0x96d7912b dispatch_mgrinvoke + 454
2 libSystem.B.dylib 0x96d784f9 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x96d7829e dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x96d77d21 pthreadwqthread + 390
5 libSystem.B.dylib 0x96d77b66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x96d520da machmsgtrap + 10
1 libSystem.B.dylib 0x96d52847 mach_msg + 68
2 com.apple.CoreFoundation 0x993b4faf __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x993b4094 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x993b9fd4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b379 0x1000 + 41849
6 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
7 libSystem.B.dylib 0x96d7f682 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x96d80046 _semwaitsignal + 10
1 libSystem.B.dylib 0x96d7fd02 pthread_condwait + 1191
2 libSystem.B.dylib 0x96d81998 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x0000b288 0x1000 + 41608
4 com.apple.iTunes 0x0002137b 0x1000 + 131963
5 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
6 libSystem.B.dylib 0x96d7f682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x96d71066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x993f480d __CFSocketManager + 1085
2 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
3 libSystem.B.dylib 0x96d7f682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x96d80046 _semwaitsignal + 10
1 libSystem.B.dylib 0x96d7fd02 pthread_condwait + 1191
2 libSystem.B.dylib 0x96d81998 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x000430d7 0x1000 + 270551
4 com.apple.iTunes 0x0004305f 0x1000 + 270431
5 com.apple.iTunes 0x00042fd5 0x1000 + 270293
6 com.apple.iTunes 0x00042e54 0x1000 + 269908
7 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
8 libSystem.B.dylib 0x96d7f682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x96d520da machmsgtrap + 10
1 libSystem.B.dylib 0x96d52847 mach_msg + 68
2 com.apple.CoreFoundation 0x993b4faf __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x993b4094 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x993b9fd4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b379 0x1000 + 41849
6 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
7 libSystem.B.dylib 0x96d7f682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x96d5213a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x96d7fc85 pthread_condwait + 1066
2 libSystem.B.dylib 0x96dae828 pthreadcond_timedwait_relativenp + 47
3 com.apple.iTunes 0x000430ff 0x1000 + 270591
4 com.apple.iTunes 0x0004305f 0x1000 + 270431
5 com.apple.iTunes 0x00042fd5 0x1000 + 270293
6 com.apple.iTunes 0x00042e54 0x1000 + 269908
7 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
8 libSystem.B.dylib 0x96d7f682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x96d779b2 _workqkernreturn + 10
1 libSystem.B.dylib 0x96d77f48 pthreadwqthread + 941
2 libSystem.B.dylib 0x96d77b66 start_wqthread + 30
Thread 9:
0 libSystem.B.dylib 0x96d8f36a recvfrom$UNIX2003 + 10
1 libSystem.B.dylib 0x96daf127 recv$UNIX2003 + 54
2 com.apple.mobiledevice 0x15f01b4f AMDServiceConnectionReceive + 194
3 com.apple.iTunes 0x005c93dd 0x1000 + 6063069
4 com.apple.iTunes 0x005c961d 0x1000 + 6063645
5 com.apple.iTunes 0x005c981e 0x1000 + 6064158
6 com.apple.iTunes 0x0079564c 0x1000 + 7947852
7 com.apple.iTunes 0x0071f315 0x1000 + 7463701
8 com.apple.iTunes 0x0071fe1a 0x1000 + 7466522
9 com.apple.iTunes 0x00042ed4 0x1000 + 270036
10 libSystem.B.dylib 0x96d7f7fd pthreadstart + 345
11 libSystem.B.dylib 0x96d7f682 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa0012bfd ebx: 0x90012bfe ecx: 0x00000001 edx: 0x00000000
edi: 0xa0012bfd esi: 0xa0012bfd ebp: 0xd4bfffdc esp: 0xbfffdc71
ss: 0x0000001f efl: 0x00010246 eip: 0x00006d16 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xd4bfffd0
Binary Images:
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0xe90000 - 0xe95ff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xe9b000 - 0xf24fe7 com.apple.iTunes.iPodUpdater 9.2 (9.2) <E86BC753-1CD8-FA93-84D3-B06B8D3637BC> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xf71000 - 0xf8eff7 +libgnsdk_musicid.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.7.1.dylib
0xf9b000 - 0x1058feb +libgnsdk_sdkmanager.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.7.1.dylib
0x106c000 - 0x10a6fff +libgnsdk_submit.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.7.1.dylib
0x10ab000 - 0x10ebff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x17d2000 - 0x17d3ff7 +com.AmbrosiaSW.iTonerSupport 2.0.5 (2.0.5) <1E034EEB-FCBC-0A4D-2006-FC452CAE53A1> /Users/william/Library/iTunes/iTunes Plug-ins/iTonerSupport.bundle/Contents/MacOS/iTonerSupport
0x17d7000 - 0x17dcff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x13800000 - 0x1478dfe7 com.apple.CoreFP 1.9.16 (1.9) <7990D6B3-82E7-536D-4FF1-10A2977EAC84> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x148b6000 - 0x148b7ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x148c0000 - 0x148c4ff3 com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <D0F2EAFE-CF30-5E52-4B72-77A97982C19F> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x148f7000 - 0x148fdffb com.apple.audio.AppleHDAHALPlugIn 1.8.9 (1.8.9f1) <C8F039F9-C49A-1932-FCB3-CF47B1B697D2> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x14902000 - 0x1490fffb +net.telestream.license 1.0.7.2-GC (1.0.7.2-GC) <3B3ADB81-79F3-6371-31FE-66EF8D8E3100> /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
0x14919000 - 0x14919ff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x14925000 - 0x149dafe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x14f00000 - 0x14f72fff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x14fa6000 - 0x14fccfff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
0x15f00000 - 0x15f6ffff com.apple.mobiledevice 396.7 (396.7) <4A48BC80-F9B9-1B21-8C01-8553DF57D401> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x1b2b8000 - 0x1b4d8feb com.apple.audio.codecs.Components 2.0.1 (2.0.1) <3B1071C3-1AB4-0F6A-2CFC-7A258A0C2C46> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x1bb18000 - 0x1bb6dfef com.apple.AppleProResDecoder 2.0 (223) <793BA98A-2E7D-1C39-998D-805B60034DF4> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x1bba5000 - 0x1bbe1fe3 com.apple.QuickTimeFireWireDV.component 7.6.6 (1744) <EDC9881D-C6CC-848C-C19A-1AAA368E1DFC> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x1bbed000 - 0x1bbf2ff7 com.apple.AppleMPEG2Codec 1.0.1 (220) <6FDFF3C8-7ECE-CB74-1374-9C0230C54F78> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x1bd00000 - 0x1bf95ffb +org.perian.Perian 1.2.1 (1.2.1) <7FBFA9CD-68D1-DFB5-6296-A11B06B62B37> /Users/william/Library/QuickTime/Perian.component/Contents/MacOS/Perian
0x1c2e0000 - 0x1c359fe7 com.apple.AppleVAH264HW.component 2.0 (1.0) <99C47427-A0BA-3022-1391-04A7B8DE37FD> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x1c41c000 - 0x1c436fc3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x1c44c000 - 0x1c44eff7 com.apple.PDFImporter 2.1 (???) <C78368B0-3712-067C-9467-55932890C979> /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x1cb01000 - 0x1ccf3fe2 +net.telestream.wmv.import 2.3.4.1 (2.3.4.1) <6F008770-6AD3-E6C9-347C-A235876196E0> /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x1cd28000 - 0x1cee9ff2 +net.telestream.wmv.advanced 2.3.4.1 (2.3.4.1) <CB95FDB7-C531-22A3-6D36-1C96D5A5679D> /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x1cf2d000 - 0x1cf46fe7 com.apple.applepixletvideo 1.2.19 (1.2d19) <4A68731C-8071-6CF5-012C-40F00CD1333A> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x1cfe1000 - 0x1d158fe7 GLEngine ??? (???) <0FC1F7CA-5C84-A7F6-105B-169383B50A94> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1d18a000 - 0x1d51ffef com.apple.ATIRadeonX3000GLDriver 1.6.18 (6.1.8) <336A79F0-DDE1-0B35-CAB0-6E7CFAEA539F> /System/Library/Extensions/ATIRadeonX3000GLDriver.bundle/Contents/MacOS/ATIRade onX3000GLDriver
0x1d545000 - 0x1d568fe7 GLRendererFloat ??? (???) <D71788AA-645A-02CF-201F-E44F073F98D7> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x1d5d0000 - 0x1d5d3ff7 com.apple.yahoo.syncframework 1.3 (51) <C2E64309-A15D-C3A6-E1B5-71AFC7CA4AE5> /System/Library/PrivateFrameworks/YahooSync.framework/YahooSync
0x20200000 - 0x2024eff7 com.apple.google.GoogleContactSyncFramework 39 (39) <63E3292C-8700-CBED-8447-035E9AB4B1A3> /System/Library/PrivateFrameworks/GoogleContactSync.framework/GoogleContactSync
0x70000000 - 0x700caffb com.apple.audio.units.Components 1.6.1 (1.6.1) <AEC44B68-A209-4093-36B0-7B740361249B> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <28F0312C-0678-159E-34E2-9A4E3DEADB20> /usr/lib/dyld
0x90003000 - 0x90045ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x90046000 - 0x9007aff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C5F7D410-879D-E9DF-042D-7F9577CEAB31> /usr/lib/libssl.0.9.8.dylib
0x9007b000 - 0x9025dfff com.apple.imageKit 2.0.3 (1.0) <BF2ECA4D-FCD8-AD5D-E100-22370F2C7EE0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x9025e000 - 0x90262ff7 libGFXShared.dylib ??? (???) <2D32BDBF-C941-93FD-E233-F03D28DB9E94> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9027c000 - 0x9027eff7 com.apple.QuickTimeH264.component 7.6.6 (1744) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x9027f000 - 0x90281ff7 libRadiance.dylib ??? (???) <02AF7753-752E-0E89-6DD9-64526433B3C2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x90282000 - 0x902b5ff7 com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x902b6000 - 0x902c4ff7 com.apple.opengl 1.6.9 (1.6.9) <4F06C166-00CF-5ACF-77E3-5A960A5E8AD3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x902c5000 - 0x902d0ff7 com.apple.CrashReporterSupport 10.6.3 (250) <33599FB0-5204-713B-DE64-6C0E6856BD97> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x902d1000 - 0x9034bfff com.apple.AppleVAFramework 4.10.8 (4.10.8) <0CD617C0-75FD-4D91-B9B5-C4048BBFD19E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x90357000 - 0x90405ff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x90406000 - 0x90441feb libFontRegistry.dylib ??? (???) <A102F61F-25D5-001A-20C3-56304C585072> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x90442000 - 0x904ebff7 com.apple.CFNetwork 454.9.8 (454.9.8) <DB2A5C33-E833-1B3A-4DE0-5FF172B2048B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x904ec000 - 0x905a2ffb libFontParser.dylib ??? (???) <067DC1A2-764B-41EA-B07E-4205472749B7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x905a3000 - 0x905a8ff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x905e3000 - 0x90639ff7 com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x90645000 - 0x90645ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x90646000 - 0x9067cfff libtidy.A.dylib ??? (???) <DDFAB560-3883-A6A2-7BDD-D91730982B48> /usr/lib/libtidy.A.dylib
0x9067d000 - 0x906c6fe7 libTIFF.dylib ??? (???) <194FF121-D02E-B824-1E84-A36454113CF6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x906c7000 - 0x906e6ff7 com.apple.CoreVideo 1.6.1 (45.5) <EA39D59C-018E-E6EE-6323-809CDA61E3CE> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9071a000 - 0x90720fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x90731000 - 0x90792fe7 com.apple.CoreText 3.1.0 (???) <1372DABE-F183-DD03-03C2-64B2464A4FD5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90793000 - 0x9096eff3 libType1Scaler.dylib ??? (???) <6FBA8250-3271-6ED4-052D-E27C2136E38F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
0x90991000 - 0x909cfff7 com.apple.QuickLookFramework 2.2 (327.4) <88A59C42-A200-FCB6-23EC-E848D0E14963> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x909d0000 - 0x90b12ff7 com.apple.syncservices 5.2 (578.3) <16A29689-1A80-3065-C4E7-AEC6A3C05C2E> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x90b27000 - 0x90b67ff3 com.apple.securityinterface 4.0.1 (37214) <BBC88C96-8827-91DC-0CF6-7CB639183395> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x90b68000 - 0x90c94fff com.apple.audio.toolbox.AudioToolbox 1.6.3 (1.6.3) <F0D7256E-0914-8E77-E37B-9720430422AB> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90c95000 - 0x91575ff7 com.apple.AppKit 6.6.6 (1038.29) <6F28C335-6DC2-AE0E-B79A-F256DBD0BB45> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x91576000 - 0x91678fef com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x91679000 - 0x9167bff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
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0x91715000 - 0x91940ff3 com.apple.QuartzComposer 4.1 (156.16) <FCCFA89D-C825-AF2A-DD70-B64DA1E50163> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x91941000 - 0x9194dff7 libkxld.dylib ??? (???) <45D01305-4513-E877-5F12-C1F4C3704D17> /usr/lib/system/libkxld.dylib
0x9197c000 - 0x919bfff7 libGLU.dylib ??? (???) <2093A1FB-67BD-39E0-CDE5-A97A77BDDBCE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x919c0000 - 0x919c0ff7 com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x919c1000 - 0x91c31ffb com.apple.Foundation 6.6.3 (751.29) <E77D3906-99F4-FEF4-FBB0-86FB3C94073E> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x91c32000 - 0x91c4aff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x91c99000 - 0x91cc9ff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x91cca000 - 0x91ccaff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x91ccb000 - 0x91d3aff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91d3b000 - 0x91e4afe7 com.apple.WebKit 6533.18 (6533.18.1) <157D0DD9-F3CE-4339-858B-B0EFFAA3B008> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x91e4b000 - 0x91ecdffb SecurityFoundation ??? (???) <006B3166-E7E2-F763-04FC-3DD458C14F5F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x91ece000 - 0x91f7bfe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x91f7c000 - 0x91f7fff7 libCoreVMClient.dylib ??? (???) <CA0BA8DC-0159-A808-A300-750358A6970C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
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0x92073000 - 0x92073ff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9213c000 - 0x921b5ff7 com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x921b6000 - 0x92287fe3 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <631392F6-6E50-278C-70FF-7969E35C498D> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
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0x99378000 - 0x994f2fe3 com.apple.CoreFoundation 6.6.3 (550.29) <00373783-3744-F47D-2191-BEEA658F0C3D> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x994f3000 - 0x99517ff7 libJPEG.dylib ??? (???) <651B18F8-D3E9-5C5F-F856-38F3A0E20ECD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x99518000 - 0x9952cfe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x9952d000 - 0x99553fff com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x99604000 - 0x99651feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <8B819445-BDC3-74BD-4A7B-D650E511F0BF> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x99652000 - 0x9967aff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x9967b000 - 0x9967bff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9967c000 - 0x996adff3 libTrueTypeScaler.dylib ??? (???) <7601D717-236D-8F4E-91F5-E69BB2920478> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x996ae000 - 0x996aeff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x996af000 - 0x996b1fe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x996b2000 - 0x996cefe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x997ae000 - 0x9984bfe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9984c000 - 0x99884ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A492D3AA-B9DD-68BC-9709-EA879EBAA479> /usr/lib/libcups.2.dylib
0x99981000 - 0x999a2fe7 com.apple.opencl 12.1 (12.1) <DA2AC3FA-ED11-2D10-21E9-7BDF4778B228> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <132BE9FC-3CEC-0259-7232-E413A6F0399D> /usr/lib/libSystem.B.dylib
Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i7, 2.93 GHz, 12 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x8F), Atheros 9280: 2.1.9.8.1
Bluetooth: Version 2.3.7f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: CP 1300C, 0x0764 (Cyber Power Systems, Inc.), 0x0501, 0xfd130000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0234, 0xfd140000
USB Device: iPhone, 0x05ac (Apple Inc.), 0x1297, 0xfd141000
USB Device: SoundSticks, 0x05fc (Harman International), 0x7849, 0xfd144000
USB Device: ImageMate 14 in 1 Reader/Writer, 0x0781 (SanDisk Corporation), 0xb4b5, 0xfd142000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: MP830, 0x04a9 (Canon Inc.), 0x1713, 0xfa130000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000
USB Device: Microsoft® 2.4GHz Transceiver v5.0, 0x045e (Microsoft Corporation), 0x074f, 0xfa141000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa142000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
So whats up? Anyone know?The cause was having a blank first page on the iPhone 4.
Thanks! -
3rd Gen 32GB iPod Touch Caushes iTunes to crash when connected.
I just bougth a brand new iPod touch 32GB model Number A1318
I connected it to my iMac with OS X 10.6.1 and iTunes 9.0
It detects the new iPod touch and activate it.
But itunes crashes, so I can not sinc with it.
How do I fix this?
I tried reinstalling iTunes and iPod support from the Snow Leopard DVD, with no luck.Hi,
I just want to get in on this one as well because I have the exact same problem. (ipod touch 3rd gen -recently purchased- itunes 9.01 crashes)
When I go to sync my ipod, iphoto will open by default. I am able to see my ipod in the iphoto device list, but I cannot access it - I can only eject it. What is more, itunes will always crash at the same time. I am unable to reopen it.
The only workaround I have right now is that if I delete all the content/settings on my ipod, I am able to re-sync it with itunes. The next time I want to sync it however, I will have to repeat the reset (not ideal!).
If anyone has any help I would appreciate it. -
ITunes crashes when connecting iPad or iPhone
iTunes crashes when i connect iPad or iPhone. Running OSX 10.9.3 and the most up to date iTunes version?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
ITunes 7.7.1 CRASH when connecting to computer with Windows Remote Desktop
I upgraded to 7.7.1.11 and now when I connect to my computer with Remote Desktop iTunes crashes. Is this a known problem? If so, where can I download a previous version of iTunes that doesn't have this bug?
Contents of Error:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send us. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.
Error signature
appname: itunes.exe appver: 7.7.1.11 modname: quicktime.qts modver: 7.50.61.0 Offset: 00188860
Exception Information
Code: 0xc0000005 Flags: 0x0000000
Record: 0x0000000000000
address 0x000000000066988860
System Information
Windows NT 5.1 Build 2600
CPU Vendor Code: 68747541 - 69746e65 - 444d4163
CPU version: 00000681 CPU Feature Code: 0383fbff
CPU AMD Feature code: c1cbfbff
Erin: Module 1
itunes.exe
Image Base: 0x00400000 Image Sice: 0x00000000
Checksum: 0x0135124f Time Stamp: 0x4890a5eeare you still at iTunes 7.1.0.59? to check, go "help > about iTunes", and wait for the version number to scroll up from the bottom of the screen.
if you've got a 7.1.0.59, try upgrading to 7.1.1.5:
iTunes 7.1.1.5 installer
do you still get the crash when playing music with that in place? -
ITunes crashes when trying to access Store while in administrator account
I have been having this problem for the past month at least.
Everytime i try to access the iTunes store it crashes my itunes. This ONLY happens when im logged in as the administrator. Now i generally only have am administrator account because this is my computer for work (i have my own business and im the only one who uses it) It used to work perfectly and one day it didnt work so good... things in the store were missing like images and text. then one day CRASH. and ever since CRASH.
I created a TEST account and when i logged in and activated Itunes it accessed the store no problem.
Does anyone have a clue?
I have uninstalled an reinstalled my itunes... I have all the latest software updates. Its not the proxy server thing that so many have problems with... i don't have a proxy server....i've created a new location .... its not that... i don't have parental activated... its not that. I have backed up all my music.. uninstalled and reinstalled itunes... i have gone thru the plist thing nothing is working.
why does i tunes work in the test account and not the administrator account?
HELP PLEASE! anyone? I have tried calling apple but they hung up on me twice..:(
this forum is all i have to find a solution.
this is the error log i get when i tunes crashes.. i dont know what it means or how to read this thing.
Process: iTunes [1733]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 7.7.1 (7.7.1)
Build Info: iTunes-7711101~3
Code Type: PPC (Native)
Parent Process: launchd [157]
Date/Time: 2008-08-06 12:45:15.210 -0700
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000c0000023
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x95bec018 objc_msgSend + 24
1 ...ple.ApplicationServices.ATS 0x92c0f684 LLCStyleInfoCreateActiveStyleInfo + 652
2 com.apple.QD 0x90241664 TATSUStyle::ConstructActiveStyleInfo() + 52
3 com.apple.QD 0x902587f4 TATSUStyle::GetStyleInfo(LLCStyleInfo const**) + 40
4 com.apple.QD 0x90258590 TTextLineLayout::ConstructGlyphRecordArrayWithVirtualGlyphs(TATSUGlyphRecordArr ay*, unsigned long*) + 168
5 com.apple.QD 0x90257b68 TTextLineLayout::ConstructGlyphRecordArray(TATSUGlyphRecordArray*, TLayoutControls*) + 712
6 com.apple.QD 0x9026a2b8 TTextLineLayout::EnsureLayoutIsUpToDate(unsigned long, unsigned char, unsigned long, TATSUGlyphRecordArray**) + 768
7 com.apple.QD 0x90275098 TTextLineLayout::GetGlyphBounds(unsigned long, unsigned long, long, long, unsigned short, unsigned long, ATSTrapezoid*, unsigned long*) + 164
8 com.apple.QD 0x90274fcc ATSUGetGlyphBounds + 132
9 com.apple.iTunes 0x00247148 0x1000 + 2384200
10 com.apple.iTunes 0x00245ecc 0x1000 + 2379468
11 com.apple.iTunes 0x002477c0 0x1000 + 2385856
12 com.apple.iTunes 0x00227418 0x1000 + 2253848
13 com.apple.iTunes 0x00227428 0x1000 + 2253864
14 com.apple.iTunes 0x00227428 0x1000 + 2253864
15 com.apple.iTunes 0x00227428 0x1000 + 2253864
16 com.apple.iTunes 0x00227428 0x1000 + 2253864
17 com.apple.iTunes 0x00227428 0x1000 + 2253864
18 com.apple.iTunes 0x00227428 0x1000 + 2253864
19 com.apple.iTunes 0x00227428 0x1000 + 2253864
20 com.apple.iTunes 0x00227428 0x1000 + 2253864
21 com.apple.iTunes 0x001a7c5c 0x1000 + 1731676
22 com.apple.iTunes 0x000b58ec 0x1000 + 739564
23 com.apple.iTunes 0x0031e07c 0x1000 + 3264636
24 com.apple.iTunes 0x00276cb4 0x1000 + 2579636
25 com.apple.CoreFoundation 0x966829ec CFRunLoopRunSpecific + 2968
26 com.apple.HIToolbox 0x932a572c RunCurrentEventLoopInMode + 264
27 com.apple.HIToolbox 0x93359a90 GetNextEventMatchingMask + 416
28 com.apple.HIToolbox 0x933597b0 WNEInternal + 172
29 com.apple.HIToolbox 0x933596ec WaitNextEvent + 72
30 com.apple.iTunes 0x00277cf4 0x1000 + 2583796
31 com.apple.iTunes 0x00278420 0x1000 + 2585632
32 com.apple.iTunes 0x00035bac 0x1000 + 215980
33 com.apple.iTunes 0x002777fc 0x1000 + 2582524
34 com.apple.iTunes 0x00002a28 0x1000 + 6696
35 com.apple.iTunes 0x0000272c 0x1000 + 5932
Thread 1:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
3 com.apple.audio.CoreAudio 0x94559e3c HALRunLoop::OwnThread(void*) + 212
4 com.apple.audio.CoreAudio 0x94559c80 CAPThread::Entry(CAPThread*) + 104
5 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x904e2498 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9052590c pthread_condwait + 1336
2 com.apple.iTunes 0x0034f3d0 0x1000 + 3466192
Thread 3:
0 libSystem.B.dylib 0x90546ae4 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x9668d9b0 __CFSocketManager + 764
Thread 4:
0 libSystem.B.dylib 0x90554b98 accept$NOCANCEL$UNIX2003 + 12
1 libSystem.B.dylib 0x9058bac4 accept + 16
2 com.apple.iTunes 0x002e9eac 0x1000 + 3051180
Thread 5:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x96682df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x00243e64 0x1000 + 2371172
5 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 6:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 ...ple.CoreServices.CarbonCore 0x013d5f24 YieldToThread + 528
3 com.apple.iTunes 0x002889b4 0x1000 + 2652596
4 com.apple.iTunes 0x001970f0 0x1000 + 1663216
5 com.apple.iTunes 0x00199b38 0x1000 + 1674040
6 com.apple.iTunes 0x0019a0c0 0x1000 + 1675456
7 com.apple.iTunes 0x0019e520 0x1000 + 1692960
8 com.apple.iTunes 0x0019e664 0x1000 + 1693284
9 com.apple.iTunes 0x0019fb28 0x1000 + 1698600
10 com.apple.iTunes 0x001a2804 0x1000 + 1710084
11 com.apple.iTunes 0x001a3c74 0x1000 + 1715316
12 com.apple.iTunes 0x001a3f3c 0x1000 + 1716028
13 com.apple.iTunes 0x002888b4 0x1000 + 2652340
14 ...ple.CoreServices.CarbonCore 0x013db150 CooperativeThread + 344
15 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 7:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 8:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 9:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 10:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 11:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 12:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 13:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 14:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 15:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 16:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 17:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 ...ple.CoreServices.CarbonCore 0x013d5f24 YieldToThread + 528
3 ...ple.CoreServices.CarbonCore 0x013db300 SetThreadState + 168
4 com.apple.iTunes 0x0025e708 0x1000 + 2479880
5 com.apple.iTunes 0x0019d678 0x1000 + 1689208
6 com.apple.iTunes 0x001a1740 0x1000 + 1705792
7 com.apple.iTunes 0x001a3d14 0x1000 + 1715476
8 com.apple.iTunes 0x001a3f3c 0x1000 + 1716028
9 com.apple.iTunes 0x002888b4 0x1000 + 2652340
10 ...ple.CoreServices.CarbonCore 0x013db150 CooperativeThread + 344
11 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 18:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x96682df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x00284a7c 0x1000 + 2636412
5 com.apple.iTunes 0x00284da8 0x1000 + 2637224
6 com.apple.iTunes 0x00209214 0x1000 + 2130452
7 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 0 crashed with PPC Thread State 32:
srr0: 0x95bec018 srr1: 0x0000d030 dar: 0xc0000023 dsisr: 0x00200000
r0: 0x92c0f688 r1: 0xbfffe1a0 r2: 0xa0c34508 r3: 0x090b8a30
r4: 0x95c89110 r5: 0x00000028 r6: 0x0000002c r7: 0x00000e03
r8: 0x00000000 r9: 0x00000000 r10: 0x905fbb8c r11: 0x6a369110
r12: 0xc0000003 r13: 0x00000001 r14: 0xa0c1f478 r15: 0x00000000
r16: 0xbfffe3fc r17: 0x00000001 r18: 0xa056f40c r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x0908b560 r23: 0x00010010
r24: 0x00000000 r25: 0xa0575170 r26: 0x00000003 r27: 0xa0575170
r28: 0xa0575170 r29: 0xa0575218 r30: 0xa0575250 r31: 0x92c0f40c
cr: 0x44022428 xer: 0x20000000 lr: 0x92c0f688 ctr: 0x95bec000
vrsave: 0x00000000
Binary Images:
0x1000 - 0xd6cfe7 com.apple.iTunes 7.7.1 (7.7.1) <64b1b1d2dfee44d996905e78b027fda8> /Applications/iTunes.app/Contents/MacOS/iTunes
0xfee000 - 0xff3fff com.apple.iPod 1.5 (15) <2bf5b4911f0588da2ced7a29876f203f> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xff9000 - 0x1000fff com.apple.ipodsynchronization 2.3 (106.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0x1008000 - 0x109efc3 com.apple.iTunes.iPodUpdater 7.7 (7.7) /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10f8000 - 0x11c6ff5 com.apple.DiscRecording 4.0.1 (4010.4.5) <4663bc0d7cb99fd1ead6018ee955d11b> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x122d000 - 0x124eff1 libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x1256000 - 0x1310fff libcrypto.0.9.7.dylib ??? (???) <29883b10f7a6ac2dd91addabf60e0ff8> /usr/lib/libcrypto.0.9.7.dylib
0x135e000 - 0x165fffb com.apple.CoreServices.CarbonCore 786.6 (786.6) <d2ae460a0de15ca950ac723616666507> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x16e2000 - 0x16feffb com.apple.openscripting 1.2.8 (???) <cc6a91ad44b9d013d03b9977a1459bd5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x1711000 - 0x1c88ff3 com.apple.CoreGraphics 1.351.32 (???) <9f74f6f37d389945b10af033ae035ee5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x1d53000 - 0x1d7dff7 libssl.0.9.7.dylib ??? (???) <96a900022cb333091411b0e42eeeb2d6> /usr/lib/libssl.0.9.7.dylib
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0x95ce2000 - 0x95d01fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x95d02000 - 0x96137ffa libGLProgrammability.dylib ??? (???) <f032e07d587794af4d4ba1b7dc7b4fd2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x96138000 - 0x9631effb com.apple.security 5.0.4 (34102) <9a5739b5b522f963b320fd71581b9cf5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9631f000 - 0x96338ffb com.apple.CoreVideo 1.5.1 (1.5.1) <9b726d9ba75efbaccaed1d34e2f71ea0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x96339000 - 0x96481ffb libicucore.A.dylib ??? (???) <dd2fd169aa328f6e97a1d700e5846866> /usr/lib/libicucore.A.dylib
0x96482000 - 0x96506ffd com.apple.CFNetwork 330.4 (330.4) <6e1a01b50c14cf720e067ea018c4e4ad> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96546000 - 0x965cbfff libsqlite3.0.dylib ??? (???) <f2a33fe2663eab9c7f4806d2cf05b4ee> /usr/lib/libsqlite3.0.dylib
0x965cc000 - 0x965f0ffb libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x965f1000 - 0x96618fff libxslt.1.dylib ??? (???) <3700d04090629deddb436aa2d516c56d> /usr/lib/libxslt.1.dylib
0x96619000 - 0x9673effb com.apple.CoreFoundation 6.5.3 (476.14) <56add4656a227fa699f8aa1427b369d9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96745000 - 0x96749ffe libGIF.dylib ??? (???) <d6e2a570359313a39c6783c2ecfee608> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9674a000 - 0x96ebffff com.apple.AppKit 6.5.3 (949.33) <1144a07dd55895f89e44adf80cc151d9> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x96f7b000 - 0x96f7bfff com.apple.Carbon 136 (136) <6a6a209ec9179368db7ead8382b8ee63> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibI have a similar problem on the MacBook at work: 100% reproducible crash when trying to access the iTunes store. It also crashes frequently running ad-related JavaScript on a financial newspaper's web site. Stack traces of the crashed thread in the crash logs are what make me think my issue is JavaScript-related. Here's a stack trace from a crashed iTunes:
Thread 14 Crashed:
0 libSystem.B.dylib 0x92571dbe _semwait_signalnocancel + 10
1 libSystem.B.dylib 0x92563c87 usleep$NOCANCEL$UNIX2003 + 61
2 libSystem.B.dylib 0x9258548b abort + 85
3 libstdc++.6.dylib 0x91e96005 0x91e4e000 + 294917
4 libstdc++.6.dylib 0x91e9410c _gxx_personalityv0 + 1108
5 libstdc++.6.dylib 0x91e9414b std::terminate() + 29
6 libstdc++.6.dylib 0x91e946da std::typeinfo::~typeinfo() + 0
7 com.apple.JavaScriptCore 0x923fce50 KJS::FunctionCallResolveNode::evaluateToBoolean(KJS::ExecState*) + 96
8 com.apple.JavaScriptCore 0x923e842a KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 106
9 com.apple.JavaScriptCore 0x923f4199 KJS::IfElseNode::execute(KJS::ExecState*) + 25
10 com.apple.JavaScriptCore 0x923e1a51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
11 com.apple.JavaScriptCore 0x923e1509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
12 com.apple.JavaScriptCore 0x923e4f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
13 com.apple.JavaScriptCore 0x923d9f19 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
14 com.apple.JavaScriptCore 0x923d9ec9 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
15 com.apple.JavaScriptCore 0x923e1a51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
16 com.apple.JavaScriptCore 0x923e1509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
17 com.apple.JavaScriptCore 0x92425787 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
18 com.apple.JavaScriptCore 0x92434abd JSObjectCallAsFunction + 173
19 com.apple.CFNetwork 0x91f7e48a CallFindProxyForURL + 297
20 com.apple.CFNetwork 0x91f804d9 executionContextPerform + 177
21 com.apple.CoreFoundation 0x96c80615 CFRunLoopRunSpecific + 3141
22 com.apple.CoreFoundation 0x96c80d54 CFRunLoopRun + 84
23 com.apple.iTunes 0x00281521 0x1000 + 2622753
24 com.apple.iTunes 0x002818b4 0x1000 + 2623668
25 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
26 libSystem.B.dylib 0x924c16f5 pthreadstart + 321
27 libSystem.B.dylib 0x924c15b2 thread_start + 34
Resetting all iTunes preferences hasn't fixed this and neither has running on another account on the same computer. My private MacBook Pro is fine. I suspect a corrupt file somewhere (I have repaired permissions). -
Itunes 11.1.3.8 crashes when i access the store.
I get this message when I try to access the store.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.1.3.8
Application Timestamp: 5274a87d
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.3.9600.16408
Fault Module Timestamp: 523d4548
Exception Code: c06d007e
Exception Offset: 00012eec
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: 01d7
Additional Information 4: 01d7340064827245f2249cd1f1a7c264
I have tried reinstalling itunes and every other suggestion I could find. I am running windows 8.1 and this problem only started today. I have been successfully accessing the store for weeks now.
Anyone have any ideas?I found this and it worked!!!
kcp123456789
Re: iTunes keeps crashing when I select iTunes store (Win 8) iTunes 11
Sep 26, 2013 5:43 AM (in response to Bristol1981a)
I had this exact same problem. I found a fix on another support post that worked perfectly for me. Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll. Then browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. My iTunes store is working fine now.
God bless!!
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