ITunes 10.5 Errors on Windows Vista 64bit
Kay. This thing is REALLY racking my nerves. i've tried EVERYTHING the forums have said, at first i tried updating, reinstalling, restarting my laptop, etc. Then i tried uninstalling, reinstalling, repairing the files in the programs section. Now ive deleted all of the update software in my programs sections, and still when i try i get an error. This is what it tells me EVERY time i try to install itunes 10.5
Basically it goes through the stuff asking me where i need to download it etc. and right when i click "Install" This immidiatly.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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"Itunes has stopped working" in Windows Vista 64bit
I am at my wits end! My I tunes will usually load but if it opens in my library and I try to access the Itunes store it always crashes with the "Itunes Has Stopped Working" error message. "Windows is checking for a solution" follows but nothing is ever found.
I've tried completely removing Itunes and reinstalling. I've tried updating all drivers including the one for my ATI video card. I've scanned for viruses and maleware. I even downgraded from Itunes 10 to Itunes 9 which seemed to work for about a day.
I've also done the sfc /scannow which showed some file issues but none that looked to be a problem. One thing....my Gateway PC came preloaded with Windows Vista and I do not have an installation disk.
When I check the details on the crash this is the info that I get:
I've tried just about everything I could find I still keep having this problem. Usually Itunes will start but if I click on a song in my library or try to go to the Itunes store it will crash. Here is the info I get about the crash:
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.2.1.1
Application Timestamp: 4d756476
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb7341c
Exception Code: c0000005
Exception Offset: 00030226
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Does anybody have any ideas or hints? Would upgrading to Windows 7 potentially fix this problem?
HELP!!!!!If we're talking about the (third-party, not-produced-by-AMD) ATI Tray Tools utility, the drivers for the utility are a bit scruffy. They've caused some trouble for the QuickTime Player since before the itunes versions 10.x came out, but after a while the issues started to ramify through to iTunes as well as QuickTime. The precise nature of the symptoms seems to depend on which combination of iTunes/QuickTime versions and ATI Tray Tool versions you've got, too.
On a 64-bit system, it's probably worth trying first adding iTunes.exe to the Auto 2d/3d and osd exception list. But just recently someone got past this sort of thing by disabling "Show FPS" on a 32-bit system:
Re: "iTunes has stopped working" -
Itunes installation pckg error with Windows Vista
I keep trying to install itunes onto my new computer and keep getting this message, "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package." Anybody else get irritating message? I WANT MY ITUNES! HELP!
Are you logged on as the adminsitrator? Also you could try right clicking on the installer and choosing run as administrator.
If that doesn't help, I wonder if this is a Visual basic script problem, see this Apple article:
http://docs.info.apple.com/article.html?artnum=304405 -
Just updated to iTunes 10.7 on Windows Vista 64bit and now when I try to connect to the iTunes store and just get "Uknown error has occured-42408" Please help!!!!!!!
Many thanks to the other hemisphere!
SpeedBit Video Accelerator - I cannot uninstall it, so I have upgrade it. Store is accessible now!
The only but is there are again some problems with upgrading from 10.6 to 10.7, but this is another story.
Thanks again,
Martin -
when i try to install itunes 10.6.3 for windows vista i get "error microsoft VC*80.CRT,type="win32",version="8.0.50727.6195".publicKey token="1fc8b3b9a1e18e3b",ProcessorArchitecture="x86" what should i do?
same problem. tried the ff fixes from microsoft but no joy
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/gett ing-error-message-an-error-occurred-during-the/10122022-2d88-4266-a695-6c6ddeafd 019?tab=AllReplies&page=1
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ windows-vista-unable-to-install-itunes-an-error/19b48df7-54c8-47f3-8854-d34118fa a79a
http://support.microsoft.com/mats/system_maintenance_for_windows/en-us
other ideas would be appreciated.
cheers -
Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I have tried to install the latest version of itunes to my PC on Windows Vista & I keep getting - "Runtime Error!" R6034 & itunes will not open.
I have tried re-installing itunes but it is the same.....any advice?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
After updated to iTunes 11.1.4 for windows vista , I was unable to open iTunes and it keep error message. My iphone unable to USB hotspot the internet to computer. Pls Help
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Errors occurred while installing updates for iTunes 11.1.4 on Windows VISTA
I receive the message "errors occurred while installing updates" for iTunes 11.1.4 on Windows VISTA. What is the fix
Hey applequilt,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following resource may provide a solution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks,
Matt M. -
Why i can't install iTune 10.6.3 on windows vista home premium x86 ????
What happens when you try, what error messages do you get?
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does anyone know if they've solved the problem with itunes crashing computers that run on windows vista 64bit?
Quote
64bit version of windows vista.
No i have tried 2 discs.
But i fixed with bios upgrade now. Thanks anyway. -
ICloud wont work on Windows Vista 64bit
Hey there,
Ive been using iCloud with my iPhone 4, iPad and my MacBook Pro since it came out and it all works perfect.
Now I wanted it to run on my Windows Vista 64bit Desktop PC, to sync with Safari, Outlook etc.
My problem is: Everytime I start iCloud and confirm my username and password, iCloud is just shutting down saying "iCloud is no longer working" (in German: iCloud funktioniert nicht mehr)
I reinstalled it severall times and its always the same error...MobileMe has the same error by the way...Ive searched so long on the web and in other forums but no one had a clue...Hopefully you can help me!
Thanks,
p0lyHmmm. No, not exactly, but close enough (for me). Sorrry, in my rush I klutz'd the response. First I had MicroSoft do a clean install of 64 bit Offfice on my 64 bit Vista, then I uninstalled MobileMe, and iCloud, then reinstalled iCloud in that order. Oh...and by the way ... this was on 2 of my Vista machines. My virgin Win 7 machine had no issues at all with 32 bit.
The salient point I (regretably) missed in my first reply was to clean up the all references to Outlook in the registry. The tech tought the problem was related to keys for a (long ago) trial version of Office; Tho that was speculation on his part.
One thing is clear: The Apple tech said MobileMe has been replaced by iCloud and to remove it!
In the process, I learned that each (4) MS tech's stated, "Outlook has no issues, the problem is with Apple." I had to force them to do a clean install ... after failing with 2 techs I took a harder stance - happy I did. One told me they are under pressure to keep their calls under 15 minutes. Uninstall/cleanup/reinstall took ~2 hours.
Appologies p0ly,
tom -
Windows Vista 64bit and Zen, Video Convertsion
We just updated out computer to one with Windows Vista 64bit.
Everything was fine until we tried to convert a .mov file to place it on the Zen. First it said we needed Quicktime ver 7 (which apparently the original video was created with). Tried to install that, to no avail. Turns out Quicktime 7 is not supported under Vista 64bit, according to Apple.
I then found on another message board of people having trouble running iTunes on Vista 64. Use the following link:
http://www.apple.com/itunes/download/
You can then select the 64bit version of iTunes.
After the install the video conversion worked perfectly.
Hope this helps others.
ThanksCan I run 64bit Vista in Bootcamp?
Yes. Both the computer and OS X are fully 64-bit compliant.
You can install a second video card that does not work with OS X but does work with Windows. Third-party video cards do not work with OS X because they do not have the EFI boot ROM required by OS X. They will, however, work when you boot into Windows. You do not need to convert the Mac Pro to a Windows-only machine which would seem a waste of perfectly good hardware and software.
You can install any SATA hard drive in the Mac Pro. There is no limitation with regard to size. Cache, however, is a feature of the drive and not the computer. Apple does not "qualify" drives for use with the computer.
These questions have been discussed in the Mac Prp fourms so I suggest you search the forums for other discussions of the topics. -
Installing iTunes 7.0.2 on Windows Vista X64
Hey guys,
Sorry if this has been covered in the past, I looked over the forum and couldn't find anything on this. However I have a solution for installing iTunes 7.0.2 on Windows Vista x64.
What was happening was that anytime I installed iTunesSetup.exe from Windows Vista x64 it said it couldn't find QuickTime and aborted the install. Well what was happening is that all 32 bit installers now go to the "Program Files (x86)" directory. And the install team at Apple hard coded iTunes Install to look for the QuickTime folder in "c:\Program Files" instead of getting the location provided by the OS ("c:\Program Files (x86)\"). So it blows up when it cannot find the QuickTime directory in the wrong location.
First download QuickTimeInstaller.exe and install QuickTime. (http://www.apple.com/quicktime/download/)
Move the QuickTime folder from c:\Program Files (x86) to c:\Program Files
Then download iTunesSetup.exe and install iTunes. (http://www.apple.com/itunes/download/)
Worked perfectly for me. Let me know if anybody has any problems. I would also like to forward what I found to apple so that they can fix this in the future. Does anybody know a good source to send this too?Maybe you can hel me
Im unable to install itunes 7.0.2 because each time I try to i get an error message saying I have insufficient access to that key...the key being HKEYlocalmachine\software\microsoft windows\...etc, etc. etc...
Can you helP???
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