Itunes 10.5 install driving me crazy

hi there. i have downloaded itunes 10.5 several times. it worked initially but never properly. now it doesnt work at all and i have reverted to itunes 10.3. none of my mobile devices seem to work at all, and they wont sync with it. please help!

I running Vista Service Pack 2.
Tried:
Control Panel>add and remove>, "Apple Update Software", right mouse button, repair, then run the setup exe again
Error message: another installation already in process. Can not remove Apple software or iturnes, same message appears, another installation already in progress.

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    Every time I try to do it, an error message pops up saying 'Apple Application Support was not found'. Can I ask what this even is? It's driving me crazy.
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    I can't give you a definitive answer but I had a problem relating to exclamation marks, where songs that were in my library had been either accidentally moved or deleted showed the symbol.
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    iTunes
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