ITunes 10.5 on Windows 7 (32bit) doesn't display the iTunes store

Hello there,
on my Windows 7 (32bit) system, already with iTunes 10.4 I encountered the problem that the iTunes store remained inaccessible - it simply wouldn't load/display. Problem was solved by removing all Apple software, cleaning up the registry, rebooting, reinstalling iTunes 10.4.1, and NOT installing Safari 5.x - because as soon as Safari got installed, the problem would reappear.
Now with iTunes 10.5, the problem is back. Only that this time it does not matter if Safari is installed or not - the store simply won't come up.
I've tried the whole support articles suggestions up and down - to no avail.
It's not a problem of firewall, antivirus, hosts file etc. - the diagnose function says clearly that even https is OK, all settings in the internet options are right, etc. etc. - I've spent days on that, and believe me, I'm sure about it.
The diagnose function says, however, than QuickTime would not be available. No matter if QuickTime IS installed or not, before or after iTunes 10.5 that says it would neither contain nor need QuickTime anymore.
After cleaning out all Apple software and its traces, a reboot, and a reinstallation of iTunes 10.4.1, the store is accessible again - only that iTunes 10.4.1 can't use my iPhone with iOS 5 on it.
So I'm either stuck with an iTunes that CAN access the store, but can NOT sync my iPhone, or with one that CAN syn my iPhone, but can NOT access the store.
Besides, with iTunes 10.5, the separately installed iCloud control panel app simply won't come up - I can click until I get blue in the face...
Obviously, for iCloud control panel, although it is only listed as "recommended", it seems it's actually "required" to have Outlook 2007 or 2010 - and I have Outlook 2003 and do NOT intend to switch to a higher MS Office package.
I got an appointment at the Apple Store nearby now for Wednesday noon - to revert my iPhone to iOS 4. Then I could at least go on using the iPhone until again the first apps won't support iOS 4 any longer, as it happened shortly after the launch of iOS 4 when iOS 3.1.3 wasn't supported any longer.
Oh, I forgot to mention - during the update/upgrade to iTunes 10.5 / iOS 5, the sync destroyed my recent backup and hung - the only way out was to kill the backup process and continue, which resulted in a "new", blank phone. Lost some years' app data and a lot of important bookmarks that way.
Needless to say that the iPhone was my last Apple product ...

Peter Hah
After spending another two days on pinning down the iTunes 10.5 blank store page problem, here's the solution to be found: https://discussions.apple.com/thread/3372617?start=0&tstart=0
Look out for "japiohelp".
In short:
a) press Windows key + "R", enter "cmd", and press Ctrl+Shift+Enter (= runs as admin)
b) enter "netsh winsock reset" and pres enter
c) reboot the computer
and Bob's your uncle.
P.

Similar Messages

  • When iTunes pulls up a cd it doesn't display the track names

    I have tried to import several different CDs and the track names are not displayed but about half the time. This particular cd was produced in 2008 and iTunes will display the cd title but that is it. Any advice would be greatly appreciated. Thanks.

    It also needs to be able to access the Gracenote CDDB website to get the info, so maybe security software or your firewall is blocking that site.
    Also proxy servers can mess it up.....a quick thing to do is check your internet settings. In Internet Explorer, go to Tools, Internet Options, Connections, Settings and make sure the box 'Use a proxy server for this connection' is unchecked.

  • Verify_function doesn't display the error messge in oracle forms

    We are planning to use the verify_function to validate the password when user password is expires.
    The users are using Forms 6i on web.
    When I set the profile to user verify_fucntion and then try to change the password with the default password change window , it doesn't display the error message if the crieteria doesn't match. Instead it just clears the screen. So the user doesn't get any idea what's going on.
    has anybody seen this. We are trying to utilize the default password change functionality instead of coding our own.....in forms
    Thanks,
    Dj

    It can be that the spry:content does not support the function::<syntax> or that your impelementation is wrong. You can try this:
    spry:content="function::FormatDate"
    Like you would implement the function statement in the spry:if statements.
    If that doesn't do the trick you need to modify the SpryData.js if you need this kind of support.

  • My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

    My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

    Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
    tt2

  • Windows Explorer doesn't display some files until I play or get info for them in iTunes.

    Windows Explorer doesn't display some files until I play or get info for them in iTunes.
    How do I get them to all show up in Explorer without playing them all one by one?

    I think I solved the problem by going to File -> Library -> Organize Library

  • My iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to ios8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to itunes(asus eee pc) What do i do?

    my iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to iOS8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to iTunes(Asus Eee pc) What do i do? please help me.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    And as necessary:
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • HT4623 I have an iPod with iOS 4.2.1 and would like to up date version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?

    I have an iPod with iOS 4.2.1 and would like to up date to version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?

    You cannot update it if you can't get the latest version of iTunes. Actually, the latest version of iTunes will run in XP if you have Service Pack 2. Also, you posted in the iPad forum, and your profile shows you have an iPad, but in your post, you say it is an iPod. Is it an iPad or an iPod?

  • Everytime iTunes opens on my Windows 7 pc, I get the error message -42110 while it appears iTunes is trying to download a movie I didn't order.  Any suggestions?

    Everytime iTunes opens on my Windows 7 pc, I get the error message -42110 while it appears iTunes is trying to download a movie I didn't order.  Any suggestions?

    Thank you i been looking for a  answer to this all day but I couldn't find anything on it! Now I know I will find a file with it! thanks!

  • I have Windows 8 and Itunes 11.1.2. When I click on the Itunes desktop shortcut, Itunes won't open. I just the icon go to the taskbar and nothing more. Please help.

    I have Windows 8 and Itunes 11.1.2. When I click on the Itunes desktop shortcut, Itunes won't open. I just the icon go to the taskbar and nothing more. Please help.

    Delete the shortcut and make a new one. The 'real' application will probably be fine if you launch it from the Start/Programs menu.

  • ITunes for Windows: Error -9812 when accessing the iTunes Store

    So here is the situation. When I try to access our iTunes U site from the public link it works great, when I go thru the link that has me authenticicate it works on macs but on PC's I get the error message "iTunes for Windows: Error -9812 when accessing the iTunes Store" it's happening all thru our campus with PC users. Any ideas?????

    We're having similar connection issues, and the error log on our web server says something about a certificate error. I noted that last year on this date there were messages related to certificates. Is it possible they are updated every Dec 2, and we should count on some down time?
    Katie

  • Windows 7 doesn't display pdf properties

    Windows 7 doesn't display pdf properties/metadata, like title, comments, author, subject etc. This was a great feature in XP. Anybody know a workaround?

    On this site is explained how to display the pdf properties in windows 7 explorer.
    http://social.answers.microsoft.com/Forums/en-US/w7files/thread/203b60ca-b773-4931-85ad-a5 e67656d6ce
    steps:
    open the file explorer in windows7
    select libraries from the left navigation bar
    right click on the libraries heading.
    select "new" > "library"
    give the library a name e.g. "sales orders".
    press the button "include new folder" to select the folder where the pdf files are in. e.g. "D:\files\sales\orders\"
    select (top-right) "arange by" and select e.g. "name".
    you should now be able to see the pdf properties (don't forget to enable the subject etc. collums)
    See picture..
    Good luck!!

  • With windows 7 when y connected my Iphone Itunes open . With windows 8 I have to open itunes manually ??

    With windows 7 when y connect my Iphone Itunes opened . With windows 8 I have to open itunes manually ??

    I too am having this problem.  I've noticed that it seems to do it more often when i'm in full screen mode, if there is something downloading or i try to play something within the first minute of opening.  Also, finding a lot airplay issues and playing to apple tv is a nightmare without a LAN connection.   Anyone got a solution?

  • My Apple ID doesn't open the iTunes Store on my iMac anymore, but it opens perfectly on my Macbook. Any idea what might be happening?

    My Apple ID doesn't open the iTunes Store on my iMac anymore, but it opens perfectly on my Macbook. Any idea what might be happening?

    Hi there legerhardt,
    You may find the troubleshooting steps in the article below helpful.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W. 

  • HT1911 I had to change my Apple ID password because I forgot what it was.  Now, my account doesn't have the itunes money in it that was there on my last visit.  How do I find my funds?

    I had to change my Apple ID password because I forgot what it was.  Now, my account doesn't have the itunes money in it that was there on my last visit.  How do I find my funds?

    ChrisJ4203,
    Thank you for the help.  Every app on my phone was downloaded using my old I-tunes ID.  I just hope that they will re-download under my new ID because I still can't change it on my phone.  In order to change to the new ID it says I have to sign out from the old ID and change to the new one.  My problem is that I don't remember my password to be able to sign out from my old ID.  Then the phone says it can change my password through e-mail and I  agree but I never get an e-mail at my old address or the new one.
    BHuyett

  • Command quit will close the iTunes window but won't quit the iTunes app

    iTunes 12.1.0.50
    Command quit will close the iTunes library window... but won't quit the iTunes app properly.
    The iTunes icon in the dock still says the app is live... click the icon in the dock and the library window pops up again.
    On the second try the app will always close properly.

    I had the same problem: after updating to iTunes 9.1 (no errors) I just couldn't launch it. In Task Manager I saw that the iTunes process was running but it never really opened.
    After nights of frustration of scanning the net for solutions I finally managed to get iTunes to run again.
    1) Firstly I deleted the new iTunes 9.1 and all programmes associated with it according to the directions given here: http://support.apple.com/kb/ht1923
    It also mentions you should remove the Bonjour service but I could never make that work (no privileges or something like that).
    2) After that I reinstalled a previous version of iTunes. In this case 9.0.3.15. I got the download here: http://www.oldapps.com/itunes.php
    3) Then I disabled the Bonjour service with the MSCONFIG method mentioned at http://support.apple.com/kb/HT2292?viewlocale=en_US
    There they state that you should check which service clashes with Windows by trying to disable one service at a time. I found out pretty quickly that it was just the Bonjour service that caused the problems. All other services could run normally.
    After the reboot iTunes finally started up again and I was able to restore my library.
    Only thing is that I can not use the Remote App on my iPod Touch. That apparently required the use of Bonjour.
    I hope this method helps for some of you!
    Cheers,
    Bart

Maybe you are looking for

  • Adding folder to iTunes from a N.A.S

    Hello Forum, I have a N.A.S at home where I keep my music files, I am having a hard time associating iTunes to that folder without importing all of the files onto the Macbook's hard drive. With my windows iTunes I was able to "add folder" to iTunes a

  • MIDets and their classes

    Hi, I'll say from the outset I'm not expecting a detailed answer, just some reasurence that what i ask is possible. I'm trying to write a program that uses a combination of form and canvas classes inparticular where the canvas classes are not embedde

  • Iweb help - blog entries problem

    Hello, I am trying to create a highly customized blog in iweb '08 and so far am doing very well, all the pages look perfect over all browsers however i have tried to edit the blog entries page but am having grave difficulty, i have set the page attri

  • To Know if an element is processed in a payroll period

    Hi All, I'm working on R12 HRMS, I need to know if an element is processed in the payroll (Quickpay,Payroll run) in the range of dates provided. How do I get that. any help is appreciated Thx

  • XPath: doesn't work for SOAP message?

    My method      * Get value of the node specified by an XPath.      * @param item The starting context (e.g. document, node, node list).      * @param xPath XPath to select single node value (e.g. "/root/data/value[1]/text()")      * @return Result of