ITunes 10.5 will not install on 32 bit Vista. Error: There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Any ideas?
I've tried multiple times, cleaned temp files, updated windows and still cannot complete the install. I've noticed other problems with 10.5 and windows though it downloaded into my other PC fine. This is a clean install, iTunes has never been on this PC before. Any help is appreciated.
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario
Similar Messages
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Hi; Attempting to upgrade to version 10.5.x, but I keep on getting an error - "There is a problem with the Windows Installer Package". I'm installing as Administrator, and have done an uninstall of the earlier version. Any ideas??
Needing to upgrade to allow connection of a 4S iPhone to the Laptop.
Thanks!! - Tim.Repair your Apple Software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU in all program, you can do it in CONTROL PANEL, ADD N REMOVE PROGRAMS. -
I have a brand new HP laptop windows 64bit that is having issues installing Itunes 10.6.3. Whenever attempting to install, I get the error message : "THERE IS A PROBLEM WITH THE WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR." I thought this was an issue with the new version, and attempted to retrieve/install older versions of Itunes and same issue occurs. I have tried other forums and resolution tips from : https://discussions.apple.com/docs/DOC-3551 and nothing still. It appears that apple installs bonjour and nothing else. I have tried extracting the itunes package and installing the executables seperately, but everytime the error stil arises. I cannot repair the apple software update as it cannot install from the error mentioned above. Looking through the logs, it shows error : 1721, problem with windows installer package.Does anyone have any suggestions on what to try?
There are so many different error and problems peopl are having.
This is a link to mine
https://discussions.apple.com/thread/3467825
I think it has to be something on Apples end.
Hopefully they fix it soon. Ive used a few GB redownloading and Im going crazy
hope this settles you a bit -
why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU, go to Control Panel:
XP - Add n Remove Programs
Win7/Vista - Programs n Features
Highlight ASU, click change then Repair. -
while installing itunes, it gives me an error "there is a problem with this windows installer package. A program required for this install to complete could not be run. contact your support personnel or package vendor.".... what shall i do?
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
i cant download i been trying a several time and it came me 'There is a problem with this windows installer package. A program required for this install to complete could not be run. contact your support personnel or package vendor'
There are so many different error and problems peopl are having.
This is a link to mine
https://discussions.apple.com/thread/3467825
I think it has to be something on Apples end.
Hopefully they fix it soon. Ive used a few GB redownloading and Im going crazy
hope this settles you a bit -
when i run installation itunes,i see this massage "there is a problem with this windows installer package.a program required for this install to complete could not be run. contact your support personnel or package vendor."please help me for installation itunes on my pc completely.
Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait
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i neen try to down load the new itunes 10.5 for windows vista but for some reason it is not working at all . this is what it show for the errors is "there is a problem with this windows installer package . a program required for this install to complete could not be run. contact your support personnel or package vendor" plz help me with this!!!!!!!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
Start > Control Panel > Programs n Features > highlight ASU and click CHANGE then REPAIR, -
I keep getting this message when trying to upgrade to Itunes 10.5.1
Driving me nuts trying to upgrade. What can I do to correct this?
"There is a problem with the Windows Installer package.
A program run as part odf the setup did not finish as expected .
Contact your support prersonel or package vender"Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
getting an error downloading itunes 64bit for windows 7. says there is a problem with the windows installer package. a program required for the install to be complete could not be run. any ideas? i uninstalled it last night when it would not open.
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.) -
iTunes won't upgrade to10.5. I'm on 10.1.17.
When installing 10.5 it terminates with an error message "There is a problem with the Windows installer package. Contact the package vendor".
It does not provide an error code or details/description to further troubleshoot. As a result I can't upgrade my Apple devices to leverage the cloud.
Any smarts out there who could help?
Using PC Win-7 w/IE 7 (should that matter)
Thanks muchI know there's a million threads like this, but I thought I'd record my experience. I, too, was having the original poster's error when I tried to update iTunes on Windows XP. I think I was stuck on 10.
I solved it by un-installing iTunes and every other Apple app. I discovered that Apple Software Update would not un-install as its MSI file could not be found. I used the "Windows Install Cleanup" tool from Microsoft to remove Apple Software Update from the list of installed programs. Google "kb290301" for a Microsoft page that includes a download link for it. After that, I was able to install a fresh copy of iTunes 10.5.2.
I'm not sure why this app's folder and MSI were missing from my computer. I had once used Laplink PC Mover to move everything from my old computer to this one, and perhaps it missed a bit. -
please help. Can't install quictime player or itunes on windows 7. Get the error message There is a problem with the windows installer package. A program required for this install to complete could not be run. Have followed all the steps suggested and still no luck.
thank you for trying to help. I do not have apple software update on my computer. I have tried to install several programs so i could install it but every installation will not finish and rolls back and says no changes were made to my computer so i can't install the update. I even tried to force install as administrator but nothing works. Any help would be greatly appreciated. I have windows 7 64 bit.
-
in the middle of the installation processing, this has appeared: "There is a problem with the windows installer package. A program is required for this install to complete could not be run." my question is, what is that specific program?
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I'm unable to install the newest version of itunes on my pc, the promt says that there is a problem with the windows installer package, but I have downloaded the exe more than once. Is anyone able to help?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
Trying to install iTunes to older laptop running Windows XP, getting message during install "There is a problem with the Windows Installer Package".....
Here's the iTunes installation troubleshooter for Windows:
http://support.apple.com/kb/HT1926 -
"there is a problem with the Windows Installer Package" Does anyone know how I fix this??
My itunes ends up being so out of date becuase I can never upgrade it.
I have a sports kit and want to make sure I am using the most uptodate version
I managed to delete the old version, just in case it was the fact it was about 10 versions out of date that was the problem but now I can't reinstall it at all......
Please helpGo to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
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