ITunes 10.5 won't open. Quits unexpectedly
OS Version: Mac OS X 10.6.8
I just installed iTunes 10.5 this morning and now iTunes, iPhoto, Google Chrome, Skype won't open. They all quit unexpectedly. I have repaired my disk and repaired permissions. I have uninstalled iTunes and reinstalled it. I am stuck and need some other ideas!! This has pretty much made my iMac comletely usless!!!
I agree on deleting or getting the junk out of \Roaming\Apple.... Just to be clearer, I meant to say "move AND delete" just to be sure you have a copy somewhere, even if only to compare to. In the end I spent far too long looking for a needle in haystack rather than just start over.
I had trouble on 10/19 so I then looked to see what was modified then.
There are some other prefs that may be in AppData\Local as well that you want to dump.
Two years into Windows 7 I was going to do clean install anyway. Was hoping there would be a 2nd Preview of 8 though. 10.5 works fine on Windows 8 except for iPod service and AMS, and was unable even with clean system install to upgrade iPod to iOS 5 --- that was what I really really wanted to accomplish and figure out, and even with clean install was a "dead end."
Now I'm beginning to list or learn that some of my apps and others don't work with iOS 5 or iTunes 10.5.
If some one has the luxury of a 2nd copy or hard drive or both to have another install of Windows, always useful, and one way to test and find out what works and then migrate files.
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Safari won't open/quit unexpectedly
So after I went to the genius bar to get my hard drive replaced. Safari hasn't been working since. It won't open at all, and I keep getting this error. Anyone know how to fix it? Thanks in advance!
Process:
Safari [510]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.7 (7534.57.7)
Build Info:
WebBrowser-7534057007000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [232]
Date/Time:
2013-03-10 15:59:33.693 -0400
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
259825 sec
Crashes Since Last Report:
7
Per-App Interval Since Last Report: 57 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID:
839190E3-160E-40D6-B001-857A202D7B62
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[510]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation
0x00007fff93539f56 __exceptionPreprocess + 198
1 libobjc.A.dylib
0x00007fff937abd5e objc_exception_throw + 43
2 CoreFoundation
0x00007fff93539d8a +[NSException raise:format:arguments:] + 106
3 Foundation
0x00007fff9781471f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit
0x00007fff8be2e62b -[NSMenu itemAtIndex:] + 165
5 AppKit
0x00007fff8be2e784 -[NSMenu removeItemAtIndex:] + 63
6 Safari
0x0000000108fc2ede -[AppController awakeFromNib] + 387
7 CoreFoundation
0x00007fff93530fb1 -[NSObject performSelector:] + 49
8 CoreFoundation
0x00007fff93530f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit
0x00007fff8be16347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff8be0c8bb loadNib + 322
11 AppKit
0x00007fff8be0bdb8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff8be0bcd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff8be0bc16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff8c07ccd7 NSApplicationMain + 398
15 Safari
0x00000001091c935a SafariMain + 166
16 Safari
0x0000000108faef24 Safari + 3876
17 ???
0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff9532bce2 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff8d04f7d2 pthread_kill + 95
2 libsystem_c.dylib
0x00007fff8d040a7a abort + 143
3 libc++abi.dylib
0x00007fff931c07bc abort_message + 214
4 libc++abi.dylib
0x00007fff931bdfcf default_terminate() + 28
5 libobjc.A.dylib
0x00007fff937ac1b9 _objc_terminate + 94
6 libc++abi.dylib
0x00007fff931be001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib
0x00007fff931be05c std::terminate() + 16
8 libc++abi.dylib
0x00007fff931bf152 __cxa_throw + 114
9 libobjc.A.dylib
0x00007fff937abe7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff93539d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff9781471f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff8be2e62b -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff8be2e784 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x0000000108fc2ede -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff93530fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff93530f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff8be16347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff8be0c8bb loadNib + 322
19 com.apple.AppKit
0x00007fff8be0bdb8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff8be0bcd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff8be0bc16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff8c07ccd7 NSApplicationMain + 398
23 com.apple.Safari.framework
0x00000001091c935a SafariMain + 166
24 com.apple.Safari
0x0000000108faef24 0x108fae000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff9532c7e6 kevent + 10
1 libdispatch.dylib
0x00007fff943d7786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff943d6316 _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib
0x00007fff9532ca8e pread + 10
1 libsqlite3.dylib
0x00007fff8b5dece5 unixRead + 69
2 libsqlite3.dylib
0x00007fff8b670f15 readMasterJournal + 181
3 libsqlite3.dylib
0x00007fff8b670aa8 pager_playback + 840
4 libsqlite3.dylib
0x00007fff8b5fb657 sqlite3PagerSharedLock + 1607
5 libsqlite3.dylib
0x00007fff8b5faa47 sqlite3BtreeBeginTrans + 1191
6 libsqlite3.dylib
0x00007fff8b5f2427 sqlite3InitOne + 2391
7 libsqlite3.dylib
0x00007fff8b5f1a44 sqlite3Init + 116
8 libsqlite3.dylib
0x00007fff8b5ecdcf sqlite3Pragma + 10287
9 libsqlite3.dylib
0x00007fff8b5e4e4f yy_reduce + 3967
10 libsqlite3.dylib
0x00007fff8b5e3a2d sqlite3Parser + 253
11 libsqlite3.dylib
0x00007fff8b5e26fd sqlite3RunParser + 413
12 libsqlite3.dylib
0x00007fff8b5e1fe8 sqlite3Prepare + 1032
13 libsqlite3.dylib
0x00007fff8b5e1b23 sqlite3LockAndPrepare + 355
14 libsqlite3.dylib
0x00007fff8b5e0f42 sqlite3_exec + 418
15 com.apple.CFNetwork
0x00007fff9326040a __CFURLCache::OpenDatabase() + 188
16 com.apple.CFNetwork
0x00007fff9325ff10 ProcessCacheTasks(__CFURLCache*, bool) + 265
17 com.apple.CFNetwork
0x00007fff9325f942 _ZL24_CFURLCacheTimerCallbackPv + 662
18 libdispatch.dylib
0x00007fff943d5a82 _dispatch_call_block_and_release + 18
19 libdispatch.dylib
0x00007fff943d72d2 _dispatch_queue_drain + 264
20 libdispatch.dylib
0x00007fff943d712e _dispatch_queue_invoke + 54
21 libdispatch.dylib
0x00007fff943d6928 _dispatch_worker_thread2 + 198
22 libsystem_c.dylib
0x00007fff8d04f3da _pthread_wqthread + 316
23 libsystem_c.dylib
0x00007fff8d050b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff9532c192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff8d04f594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff8d050b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff9532bbca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff8d051274 _pthread_cond_wait + 840
2 com.apple.WebCore
0x000000010a080b9b WebCore::IconDatabase::syncThreadMainLoop() + 107
3 com.apple.WebCore
0x000000010a07e6b4 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
4 com.apple.JavaScriptCore
0x00000001099ba38f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff8d04d8bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff8d050b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib
0x00007fff9532a67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff95329d71 mach_msg + 73
2 com.apple.QuartzCore
0x00007fff8b8a2df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore
0x00007fff8b8a2d35 thread_fun + 24
4 libsystem_c.dylib
0x00007fff8d04d8bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff8d050b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff68bac428 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff68bac450 rsp: 0x00007fff68bac428
r8: 0x00007fff7b419fb8 r9: 0x00007fff68babeb8 r10: 0x00007fff9532bd0a r11: 0xffffff80002dad60
r12: 0x00007f8e1482e780 r13: 0x000000000000000d r14: 0x00007fff7b41c960 r15: 0x00007fff68bac5a0
rip: 0x00007fff9532bce2 rfl: 0x0000000000000246 cr2: 0x000000010a077000
Logical CPU: 0
Binary Images:
0x108fae000 -
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0x108fb7000 -
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0x10977c000 -
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0x10a07a000 -
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0x7fff68bae000 -
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0x7fff8b29a000 -
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0x7fff8b5ad000 -
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0x7fff8ca7f000 -
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0x7fff8cecf000 -
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0x7fff8cf11000 -
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0x7fff8cfff000 -
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0x7fff8ed84000 -
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0x7fff9682cff7 com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff9682d000 -
0x7fff9687fff7 libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff968cd000 -
0x7fff969cffff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff969d0000 -
0x7fff96a6aff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff96a88000 -
0x7fff96aa5fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff96aa6000 -
0x7fff96acafff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff96b29000 -
0x7fff96b3fff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff96b40000 -
0x7fff96b47fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff96b48000 -
0x7fff96bcbfef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff96bcc000 -
0x7fff96bccfff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff96bd5000 -
0x7fff96bd7ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff96bd8000 -
0x7fff96bedfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff96f14000 -
0x7fff96f17fff libCoreVMClient.dylib (??? - ???) <28CB0F3F-A202-391F-8CAC-FC9A1398A962> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff975dd000 -
0x7fff97645ff7 com.apple.coreui (1.2.2 - 165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff97650000 -
0x7fff976b2ff7 com.apple.Symbolication (1.3 - 91) <98A0662F-26ED-3B10-871B-07747127C7E9> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff976b3000 -
0x7fff9772eff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff97744000 -
0x7fff97748fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff97749000 -
0x7fff97a62fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff97a63000 -
0x7fff97e90fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff97e91000 -
0x7fff97f33fff com.apple.securityfoundation (5.0 - 55116) <70CDC3ED-39AA-3784-8715-F0F5E2CB9754> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff97f34000 -
0x7fff97f3bfff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff97f3c000 -
0x7fff97f88ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <131780ED-E8DD-3153-81F2-5FEC4F6554C2> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 605
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=184.6M resident=80.4M(44%) swapped_out_or_unallocated=104.2M(56%)
Writable regions: Total=1.0G written=3980K(0%) resident=5016K(0%) swapped_out=0K(0%) unallocated=1.0G(100%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
1448K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
24.2M
MALLOC guard page
64K
SQLite page cache
96K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
15.6M
__IMAGE
528K
__LINKEDIT
61.0M
__TEXT
123.5M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
318.8M
Model: MacBook7,1, BootROM MB71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.60f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837334648532D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: VersiBack up all data.
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin. -
ITunes upgrade, now won't open on external drive
Hello, mac genii,
I recently moved iTunes to my external hard drive. It has worked well. Just upgraded iTunes to 11.2.1 from a 10.? version. Now iTunes won't open. I have a 2009 13" macbook pro, using a western digital 1T ex. drive. I moved iTunes using a method I learned in this forum (from Limnos), by moving the iTunes folder to the ex. drive, and holding the option key down while clicking the iTunes icon, choosing the ex. drive for the location of the library. When I downloaded the upgrade, i had the ex. drive plugged in. It appears as though it upgraded in both the ex drive and internally. I tried doing the option + iTunes icon and nothing happened. The iTunes folders are all still intact as far as I can tell.
Any ideas or suggestions?My 8.1 will not start either. Starts to open the iTunes library, then I get the "quit unexpectedly" message.
I still have iTunes 8.0.2. When I try to open it, same thing happens, even though that version always worked just fine.
I have tried restarting. No luck.
Help appreciated.Thanks. -
Safari, iMail, iTunes, and Dashboard won't open
A week ago, Safari, iMail, iTunes, and Dashboard won't open but other applications will, like Mozilla, iPhoto, Word, Excel, etc. Does anyone have any ideas of how I can get Safari and the other programs to open? Thanks for any help you can offer.
Hi, I'm replying to myself to add more information on my case. I wasted half my day yesterday trying to fix this, looking into forums and trying to talk to people about it and there it absolutely no answer. Yesterday I installed the programs necessary to sync my phone in my wife's macbook and nothing bad happened. So I'm guessing it isn't about the phone plugins I installed. I've tried to download combo updates but they crash as soon as I try to install them - I even tried to install a 10.4.10 update.
This is the error message I get:
Command: Installer
Path: /Applications/Utilities/Installer.app/Contents/MacOS/Installer
Parent: WindowServer [114]
Version: 2.1.9 (104)
Build Version: 36
Project Name: Installer
Source Version: 1040000
PID: 603
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebCoreUnicodeDirectionFunction
Referenced from: /System/Library/Frameworks/WebKit.framework/WebKit
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
/System/Library/Frameworks/WebKit.framework/WebKit
I put part of in on google to check if there was anybody discussing anything related and someone suggested - bizarrely enough - updating adobe reader. I did it just in case and, of course, it didn't work. I repaired permissions a million times already, I rebooted in safe mode, I scaned the computer with apple jack, I verified the disk with diskutility - which showed nothing. I tried downloading an anti-virus (ClamXav), but I couldn't open it also, I trashed my prefs, I deleted all internet plugins, but still.... nothing. I'm about to quit and take it to the very expensive - yet reliable - authorized tech support apple has in Rio. Any ideas, anyone? -
iTunes 11.3 won't open on 13" Mac Macbook Pro mid 2012 OS X 0.8.2
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
I can't open my itunes application, keep getting message - the itunes application could not be opened, an unexpected error occurred (13010) Please help
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
-
ITunes 10.7 won't open some Libraries
I just noticed that iTunes (10.7) won't open some of my libraries. I have 5 that I use for various purposes. The main one with all my music is now grayed out. Only 2 out of the 5 will load, and they are not the most important ones, so I am kind of stuck.
A few weeks ago I upgraded from Leopard 10.5 to Mountain Lion 10.8, then got an iPhone 5, but iTunes worked for a while after the upgrade and I put some songs on the iPhone.
I just got the fix for iPhoto 4.9 which was causing it's own problems, and now iTunes isn't working. (Actually it wasn't working when iPhoto had problems too.)
So what can I do to fix this? Delete my library files and start over just when I had it all set up for the iPhone? And will it happen again?A valid iTunes library has a file called library.itl The .xml file is a copy in a different format put there by iTunes so other programs can read the library, but itunes itself uses the .itl file. So in essence the folders with no .itl have no library. You can create a blank library by holding down the option key while starting iTunes. Now import the .xml file from one of those orphan libraries.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html -
I upgraded to itunes 11 still won't open for windows 8
I upgraded to itunes 11 still won't open for windows 8
Are you trying to transfer the GarageBand projects or the rendered audio files? What version of GarageBand do you have on your iPhone?
I do not think you can share your GarageBand projects from your iPhone to GarageBand on your Mac, unless you have iCloud, afaik, only the audio files.
How did you transfer the song?
To share from an IOS device the Projects or audio files, see: Share GarageBand songs
Regards
Léonie -
When i click on itunes icon it won't open. it says it has quit unexpectedly?
When I click on itunes it says that its quit unexpectedly! It won't open it!!
Repaired permissions on your computer with Disk Utility?
-
Itunes refuses to open "quits unexpectedly"
Hey there-
So ive been trying to open up itunes the last few days and it refuses. It always says that the application quit unexpectedly. when i plug in my ipod it says the same thing "itunes quit unexpectedly" it doesnt even open up...
I need help and fast!
Thanks
-HayleyHayley
Some troubleshooting basics:
Ensure that you have the latest version of the OS and Quicktime and the iTunes.
1. Repair Permissions using Disk Utility
2. Delete the com.apple.iTunes.plist file from the home / library / preferences folder. You'll need to reset your User options afterwards.
3. Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
Regards
TD -
Safari won't open,it unexpectedly quits after Installation of application
I had tired installing software called genio, After that I am not being able to open safari, any time I try it says safari quit unexpectedly,
safari works normally in safemode, but as I restart normally,
I cannot find the software in the application folder too to uninstall, so I dowloaded a application that is supposed to uninstall app 'genio' , even after running that safari still quits Please Help
the following is the problem details and configuartion shown
Process: Safari [858]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.1 (9537.73.11)
Build Info: WebBrowser-7537073011000000~21
Code Type: X86-64 (Native)
Parent Process: launchd [170]
Responsible: Safari [858]
User ID: 501
Date/Time: 2014-01-03 07:21:46.099 +0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 3F728825-CF87-C642-3FC6-4CD5328370DC
Crashed Thread: 14
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
External Modification Warnings:
Thread creation by external task.
Application Specific Information:
dyld: in dlopen()
/System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
Process Model:
Multiple Web Processes
Enabled Extensions:
com.betafish.adblockforsafari-UAMUU4S2D9 (102.6.17 - 2.6.17) AdBlock
com.verticalforest.youtube5-B7HHQRRC44 (39 - 2.6.7) YouTube5
Thread 0:: Dispatch queue: com.apple.main-thread
0 dyld 0x00007fff63c33b7e open + 10
1 dyld 0x00007fff63c18566 dyld::loadPhase5(char const*, char const*, dyld::LoadContext const&, std::__1::vector<char const*, std::__1::allocator<char const*> >*) + 689
2 dyld 0x00007fff63c18291 dyld::loadPhase4(char const*, char const*, dyld::LoadContext const&, std::__1::vector<char const*, std::__1::allocator<char const*> >*) + 158
3 dyld 0x00007fff63c18179 dyld::loadPhase3(char const*, char const*, dyld::LoadContext const&, std::__1::vector<char const*, std::__1::allocator<char const*> >*) + 1433
4 dyld 0x00007fff63c179c6 dyld::loadPhase1(char const*, char const*, dyld::LoadContext const&, std::__1::vector<char const*, std::__1::allocator<char const*> >*) + 135
5 dyld 0x00007fff63c13426 dyld::loadPhase0(char const*, char const*, dyld::LoadContext const&, std::__1::vector<char const*, std::__1::allocator<char const*> >*) + 190
6 dyld 0x00007fff63c131bb dyld::load(char const*, dyld::LoadContext const&) + 179
7 dyld 0x00007fff63c17337 dyld::libraryLocator(char const*, bool, char const*, ImageLoader::RPathChain const*) + 52
8 dyld 0x00007fff63c1dcb4 ImageLoader::recursiveLoadLibraries(ImageLoader::LinkContext const&, bool, ImageLoader::RPathChain const&) + 368
9 dyld 0x00007fff63c1e01e ImageLoader::recursiveLoadLibraries(ImageLoader::LinkContext const&, bool, ImageLoader::RPathChain const&) + 1242
10 dyld 0x00007fff63c1e01e ImageLoader::recursiveLoadLibraries(ImageLoader::LinkContext const&, bool, ImageLoader::RPathChain const&) + 1242
11 dyld 0x00007fff63c1d9d4 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 80
12 dyld 0x00007fff63c14764 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 166
13 dyld 0x00007fff63c1b76d dlopen + 440
14 libdyld.dylib 0x000000010a26c7ef dlopen + 59
15 com.apple.Safari.framework 0x00000001039f3558 AOSAccountsFramework() + 39
16 com.apple.Safari.framework 0x00000001039f225d getMMAOSAccountStatusLoginNotification() + 27
17 com.apple.Safari.framework 0x0000000103876fa9 ___ZL29aosAccountsFrameworkAvailablev_block_invoke + 11
18 com.apple.Safari.framework 0x0000000103874f11 aosAccountsFrameworkAvailable() + 33
19 com.apple.Safari.framework 0x0000000103874e09 -[CloudTabStore init] + 65
20 com.apple.Safari.framework 0x0000000103874db8 +[CloudTabStore sharedCloudTabStore] + 58
21 com.apple.Safari.framework 0x0000000103a184c0 -[ToolbarController _canShowToolbarItemForCloudTabs] + 29
22 com.apple.Safari.framework 0x0000000103a18c03 -[ToolbarController toolbarDefaultItemIdentifiers:] + 154
23 com.apple.AppKit 0x0000000107cf0d21 -[NSToolbar _defaultItemIdentifiers] + 80
24 com.apple.AppKit 0x0000000107cf0b14 -[NSToolbar _setConfigurationFromDictionary:notifyFamilyAndUpdateDefaults:upgradedConfigura tion:] + 291
25 com.apple.AppKit 0x0000000107cf0977 -[NSToolbar _setConfigurationUsingName:domain:] + 351
26 com.apple.AppKit 0x0000000107cf0804 -[NSToolbar setConfigurationUsingName:] + 201
27 com.apple.AppKit 0x0000000107cf0641 -[NSToolbar _loadFromUDIfNecessary] + 121
28 com.apple.AppKit 0x0000000107cf0385 -[NSWindow setToolbar:] + 535
29 com.apple.Safari.framework 0x0000000103a170cb -[ToolbarController initWithBrowserWindowController:] + 587
30 com.apple.Safari.framework 0x0000000103843608 -[BrowserWindowControllerMac windowDidLoad] + 739
31 com.apple.AppKit 0x0000000107e8235c -[NSWindowController _windowDidLoad] + 450
32 com.apple.Safari.framework 0x0000000103a75f8d -[WindowController _windowDidLoad] + 43
33 com.apple.AppKit 0x0000000107e69076 -[NSWindowController window] + 110
34 com.apple.Safari.framework 0x0000000103843d3a -[BrowserWindowControllerMac showWindow:] + 50
35 com.apple.AppKit 0x0000000107f364c5 -[NSDocument showWindows] + 100
36 com.apple.Safari.framework 0x00000001038120ab -[BrowserDocument showWindows] + 39
37 com.apple.AppKit 0x0000000107f35028 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 458
38 com.apple.AppKit 0x0000000107f34e1f -[NSDocumentController newDocument:] + 36
39 com.apple.Safari.framework 0x00000001039a5793 -[WindowReopener reopenWithArrayOfWindowControllerNames:] + 120
40 com.apple.Safari.framework 0x00000001039a5954 -[WindowReopener init] + 117
41 com.apple.Safari.framework 0x00000001039a5a63 +[WindowReopener reopenWindows] + 43
42 com.apple.Safari.framework 0x0000000103787597 -[AppController _openUntitledFileWhileLaunching:] + 157
43 com.apple.Safari.framework 0x0000000103784441 -[AppController applicationOpenUntitledFile:] + 22
44 com.apple.AppKit 0x0000000107e63e90 -[NSApplication _doOpenUntitled] + 447
45 com.apple.AppKit 0x0000000107d86f41 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 254
46 com.apple.AppKit 0x0000000107d86c63 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
47 com.apple.AppKit 0x0000000107d8684d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
48 com.apple.AppKit 0x0000000107bf19fb -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 323
49 com.apple.AppKit 0x0000000107bf1789 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
50 com.apple.AppKit 0x0000000107bf11eb -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
51 com.apple.Foundation 0x0000000106142eaa -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
52 com.apple.Foundation 0x0000000106142d1d _NSAppleEventManagerGenericHandler + 106
53 com.apple.AE 0x000000010ac1ee1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
54 com.apple.AE 0x000000010ac1ec32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
55 com.apple.AE 0x000000010ac1eb36 aeProcessAppleEvent + 315
56 com.apple.HIToolbox 0x00000001097b05f1 AEProcessAppleEvent + 56
57 com.apple.AppKit 0x0000000107bed0f6 _DPSNextEvent + 1026
58 com.apple.AppKit 0x0000000107bec8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
59 com.apple.Safari.framework 0x00000001037d6ec0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
60 com.apple.AppKit 0x0000000107be09cc -[NSApplication run] + 553
61 com.apple.AppKit 0x0000000107bcb803 NSApplicationMain + 940
62 com.apple.Safari.framework 0x00000001039a8f3d SafariMain + 267
63 libdyld.dylib 0x000000010a26d5fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x000000010a3ffe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a50cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a50ffb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010a400662 kevent64 + 10
1 libdispatch.dylib 0x000000010a23643d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x000000010a236152 _dispatch_mgr_thread + 52
Thread 3:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x000000010a3ff716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010a50dc3b _pthread_cond_wait + 727
2 com.apple.WebCore 0x000000010d834c0b WebCore::IconDatabase::syncThreadMainLoop() + 507
3 com.apple.WebCore 0x000000010d83179f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore 0x00000001042630af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000010a50b899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000010a50b72a _pthread_start + 137
7 libsystem_pthread.dylib 0x000000010a50ffc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010a3ffe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a50cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a50ffb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x000000010a3ffe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a50cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a50ffb9 start_wqthread + 13
Thread 6:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x000000010a3fba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010a3fad18 mach_msg + 64
2 com.apple.QuartzCore 0x00000001053723b7 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00000001053722ed thread_fun + 25
4 libsystem_pthread.dylib 0x000000010a50b899 _pthread_body + 138
5 libsystem_pthread.dylib 0x000000010a50b72a _pthread_start + 137
6 libsystem_pthread.dylib 0x000000010a50ffc9 thread_start + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x000000010a3fba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010a3fad18 mach_msg + 64
2 com.apple.CoreFoundation 0x0000000106d18315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x0000000106d17939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x0000000106d17275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x0000000106188907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x000000010618870b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x000000010a50b899 _pthread_body + 138
8 libsystem_pthread.dylib 0x000000010a50b72a _pthread_start + 137
9 libsystem_pthread.dylib 0x000000010a50ffc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x000000010a3ffe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a50cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a50ffb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x000000010a3ffe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a50cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a50ffb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x000000010a3ffe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010a50cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010a50ffb9 start_wqthread + 13
Thread 11:
Thread 12:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x000000010a3ff716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010a50dc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010426de15 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore 0x00000001042630af ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x000000010a50b899 _pthread_body + 138
5 libsystem_pthread.dylib 0x000000010a50b72a _pthread_start + 137
6 libsystem_pthread.dylib 0x000000010a50ffc9 thread_start + 13
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010a3ff716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010a50dc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010426e887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010426e718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00000001042630af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000010a50b899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000010a50b72a _pthread_start + 137
7 libsystem_pthread.dylib 0x000000010a50ffc9 thread_start + 13
Thread 14 Crashed:
0 com.apple.Accounts 0x0000000104095fca 0x10407d000 + 102346
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x534e45455f475349 rbx: 0x0000000000000054 rcx: 0x0000000106a1d000 rdx: 0x0000000000000054
rdi: 0x0000000105a78000 rsi: 0x0000000105a78000 rbp: 0x0000000000000000 rsp: 0x0000000106a1ef68
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000103ee6400 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000105a78000
rip: 0x0000000104095fca rfl: 0x0000000000010206 cr2: 0x0000000104095f9c
Logical CPU: 1
Error Code: 0x00000000
Trap Number: 6
Binary Images:
0x103775000 - 0x103775ffd com.apple.Safari (7.0.1 - 9537.73.11) <26B9451D-36DC-3EC9-AF48-B32519F9BFF6> /Applications/Safari.app/Contents/MacOS/Safari
0x10377a000 - 0x103c80ff3 com.apple.Safari.framework (9537 - 9537.73.11) <D3F772B3-4AD9-32F1-A0CB-CF307FF1B283> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x104071000 - 0x104072ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x10407d000 - 0x10409bff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x1040bb000 - 0x1040bcfff libquit.dylib (161) <12162287-B8C8-36D0-B000-ADC28731FC66> /usr/lib/libquit.dylib
0x1040c4000 - 0x1040e1ff7 com.apple.framework.Apple80211 (9.0 - 900.47) <C897AFE6-DD73-387D-816A-67252A564207> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x1040f2000 - 0x1040f2fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x1040fc000 - 0x1040fcfff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x1040ff000 - 0x10415dff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x10419b000 - 0x1041a5ff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x1041b7000 - 0x104221ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10425a000 - 0x1045d0ffa com.apple.JavaScriptCore (9537 - 9537.73.10) <4A4AE781-6F76-3412-B0E5-67E0BAEE22A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x1046d0000 - 0x104888ff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x104932000 - 0x104a1cfff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x104a3a000 - 0x104a6bff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x104a81000 - 0x104a8eff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x104a9c000 - 0x104aaafff com.apple.opengl (9.0.83 - 9.0.83) <AF467644-7B1D-327A-AC47-CECFCAF61990> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x104ab6000 - 0x104af7fff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x10534b000 - 0x1054e7ff7 com.apple.QuartzCore (1.8 - 332.0) <994D1E0A-64B6-398C-B9A2-C362F02DE943> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x1055c1000 - 0x105819ff1 com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x105965000 - 0x1059d8ffb com.apple.securityfoundation (6.0 - 55122) <119D1C53-B292-3378-AEE1-A3B1FB02F43F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x105a18000 - 0x105a46ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x105a74000 - 0x105a74fff com.apple.SafariDAVNotifier (1.1.1 - 1) <664A1157-0D98-3680-8C3B-091980DA7BC4> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x105a7b000 - 0x105adeff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x105b1b000 - 0x105c51ffa com.apple.WebKit (9537 - 9537.73.11) <5F583526-8D71-30AD-B97C-56EC51E94E85> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x105d46000 - 0x105d47fff com.apple.AddressBook.ContactsData (8.0 - 1365) <61090508-4CC3-3F57-9B0C-D8527947D35D> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x105d4c000 - 0x105f3cff5 com.apple.WebKit2 (9537 - 9537.73.11) <FE8D26BB-F8B7-37D6-94A0-D82161541F30> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x106121000 - 0x106420fff com.apple.Foundation (6.9 - 1056) <D608EDFD-9634-3573-9B7E-081C7D085F7A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10665e000 - 0x10665efff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x106664000 - 0x106811f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x106832000 - 0x106832fff com.apple.AOSMigrate (1.0 - 1) <ABA8F3F2-BC96-3F89-AAF4-1AA459A0BCBD> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x106838000 - 0x10688afff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x1068e6000 - 0x1068e7ffc com.apple.SafariServices.framework (9537 - 9537.73.11) <4E721B67-18FC-32FD-9482-E7D0FEC02ACE> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices
0x1068ed000 - 0x1069afff1 com.apple.CoreText (352.0 - 367.15) <E5C70FC8-C861-39B8-A491-595E5B55CFC8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x106a22000 - 0x106b92ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42CFC3DB-35C8-3652-AF37-4BCC73D8BDEF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x106c99000 - 0x106c99fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x106c9f000 - 0x106ca0ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x106ca7000 - 0x106e8cff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x107002000 - 0x107107fff com.apple.ImageIO.framework (3.3.0 - 1038) <2C058216-C6D8-3380-A7EA-92A3F04520C1> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x107173000 - 0x107a8f05f com.apple.CoreGraphics (1.600.0 - 599.7) <7D0FD5A7-A061-39BA-8E00-723825D2C4DD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x107bbe000 - 0x107bbefff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x107bc9000 - 0x10873dff7 com.apple.AppKit (6.9 - 1265) <0E9FC8BF-DA3C-34C5-91CC-12BC922B5F01> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x108ec7000 - 0x108ef6ff5 com.apple.GSS (4.0 - 2.0) <ED98D992-CC14-39F3-9ABC-8D7F986487CC> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x108f15000 - 0x108f16ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x108f1c000 - 0x108f2dff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x108f34000 - 0x108f36fff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x108f40000 - 0x108f78ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x108fb3000 - 0x109106ff7 com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <A0B7B007-9BD8-30E2-B644-47856DA29FEE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x10919e000 - 0x10919effd com.apple.audio.units.AudioUnit (1.9 - 1.9) <6E89F3CB-CC41-3728-9F9A-FDFC151E8261> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x1091a4000 - 0x1093ecfff com.apple.CoreData (107 - 481) <E5AFBA07-F73E-3B3F-9099-F51224EE8EAD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x109519000 - 0x10957dff3 com.apple.datadetectorscore (5.0 - 354.0) <9ACF24B8-3268-3134-A5BC-D72C9371A195> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x1095c1000 - 0x1096f1ff7 com.apple.desktopservices (1.8 - 1.8) <09DC9BB8-432F-3C7A-BB08-956A2DDFC2DE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x109775000 - 0x109a1fffd com.apple.HIToolbox (2.1 - 696) <1CFFF37B-C392-3088-B0A4-C08C55B2AF8F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x109b7e000 - 0x109b86ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x109b93000 - 0x109bd5ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x109bf1000 - 0x109cd8ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x109d0f000 - 0x109df3fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x109eb8000 - 0x109f09ff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x109f31000 - 0x109f36fff com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x109f46000 - 0x109f47fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x109f4d000 - 0x109f5fff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x109f71000 - 0x109f89ff7 com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x109f9d000 - 0x109faafff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x109fbf000 - 0x10a082ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <FC4E949B-B41A-3F21-8AF8-AEDB13146FEA> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x10a10e000 - 0x10a129ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x10a138000 - 0x10a161ff7 libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
0x10a176000 - 0x10a17aff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x10a186000 - 0x10a190fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x10a1a1000 - 0x10a1a8fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x10a1ba000 - 0x10a1c1ff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x10a1ce000 - 0x10a21cfff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x10a233000 - 0x10a24dfff libdispatch.dylib (339.1.9) <46878A5B-4248-3057-962C-6D4A235EEF31> /usr/lib/system/libdispatch.dylib
0x10a26a000 - 0x10a26dff7 libdyld.dylib (239.3) <62F4D752-4089-31A8-8B73-B95A68893B3C> /usr/lib/system/libdyld.dylib
0x10a279000 - 0x10a279ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x10a27f000 - 0x10a286ff7 liblaunch.dylib (842.1.4) <FCBF0A02-0B06-3F97-9248-5062A9DEB32C> /usr/lib/system/liblaunch.dylib
0x10a291000 - 0x10a296fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x10a2a3000 - 0x10a2a5ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x10a2af000 - 0x10a2b0ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x10a2b8000 - 0x10a2c9ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
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0x10d4fd000 - 0x10d6b8ff6 com.apple.GeoServices (1.0 - 702.14.9) <A3A4D6AC-72B2-39F3-AAE0-9AF3B88C5C8E> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
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0x10d82c000 - 0x10e679ffb com.apple.WebCore (9537 - 9537.73.13) <A468175D-078A-3377-A883-0BC5C8A4339F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x10f2ee000 - 0x10f2f6fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x10f2fb000 - 0x10f304fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <816A9CED-1BC0-3C76-8103-1B9BE0F723BB> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x10f30f000 - 0x10f32bfff com.apple.frameworks.preferencepanes (16.0 - 16.0) <059E99D8-67C2-3B59-B5E7-850DD7A92D75> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x10f34b000 - 0x10f34dfff com.apple.marco (10.0 - 1000) <FC7EF8C7-5EDF-3720-BAEC-281F12A7A3F8> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x10f354000 - 0x10f356ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <5CA6D8A2-DEA6-33C3-91BC-F3B076C0500B> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x10f35c000 - 0x10f35fff7 com.apple.LoginUICore (3.0 - 3.0) <1ECBDA90-D6ED-3333-83EB-9C8232DFAD7C> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x110b1a000 - 0x110b46fff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x110bb8000 - 0x110bc5ff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian
0x110bd8000 - 0x110bdbfff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152-AA40-350E-BB96-44BC55C5C69C> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x110be1000 - 0x110be9ff3 libCGCMS.A.dylib (599.7) <92AA4E85-7633-36E2-BAD0-7B1A2E48E75C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x111781000 - 0x11179efff com.apple.facetimeservices (10.0 - 1000) <9B4815BA-4305-381D-A178-F79E10B2C6E9> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x1117b2000 - 0x1117c3ff7 com.apple.idsfoundation (10.0 - 1000) <0BC25100-092B-3C5A-8245-F7C963380785> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x1117d5000 - 0x1117e5ffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x1117ec000 - 0x1117f6ff7 libcsfde.dylib (380) <3A54B430-EC05-3DE9-86C3-00C1BEAC7F9B> /usr/lib/libcsfde.dylib
0x111c5c000 - 0x111eeafff com.apple.RawCamera.bundle (5.02 - 725) <4DE37ECB-24CD-38B1-B5AF-1EE911E19B80> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x112063000 - 0x112066ffa libCGXType.A.dylib (599.7) <2FC9C2BC-B5C5-3C27-93F9-51C6C4512E9D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x1124e0000 - 0x112508ffb libRIP.A.dylib (599.7) <6F528EE3-99F8-3871-BD60-1306495C27D5> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x113f44000 - 0x113f4afff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x113f56000 - 0x113f5eff7 com.apple.CloudServices (1.0 - 1) <D59A4139-B4E4-3097-A442-BA87928B355C> /System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/CloudServi ces
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I just had a similar problem, but on Mountain Lion, it seems. Safari was crashing after using the uninstaller provided by genio. However, it seems that the uninstaller of genio doesn't do a proper uninstall. After some searching I removed some additional files that genio created and it works again.
Under the following link, you can find a post by Linc Davis, which describes which files should be deleted to properly remove genio:
https://discussions.apple.com/message/24154016#24154016
Hope it helps -
ITunes on Mac won't open after update to 10.6.
I update to iTunes 10.6 on Mac with 10.7.3. Now iTunes won't open, it appears for a split second and then an error message saying iTunes has unexpectedly quit Don't Restore Windows or Restore Windows. But you can't get either error prompt to respond. Any help would be greatly apreciated.
Bengiewhat if the disk image is on an attached FireWire Drive?
there is no OS on that drive, so I can't repair permissions.
I have two disk images on it: one opens fine, the other I get "no mountable file systems"
It opened just fine a few weeks ago
?? -
Safari will not open, quit unexpectedly
I cannot open Safari anymore. It will open to apple.com for about 1 second and then quit unexpectedly. Using Firefox now, but would like to know why safari is not working. I have already installed all of the available software updates.
Here is the error report:
Date/Time: 2008-08-22 21:21:57.734 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [68]
Version: 3.1.2 (4525.22)
Build Version: 6
Project Name: WebBrowser
Source Version: 45252200
PID: 844
Thread: Unknown
Link (dyld) error:
no suitable image found. Did find:
/usr/lib/libz.dylib: not a file
/usr/lib/libz.dylib: not a file /usr/lib/libz.dylib
Model: iMac4,1, BootROM IM41.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 512 MB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x89), Broadcom BCM43xx 1.0 (4.170.46.9)
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40NGB2, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-846, 3.96 GB
USB Device: Keyboard Hub, Apple, Inc., Up to 480 Mb/sec, 500 mA
USB Device: Apple Keyboard, Apple, Inc, Up to 1.5 Mb/sec, 100 mA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
Message was edited by: SibsterAny other suggestions?
Just to supplement Barrry's valuable advice:
If your Safari won't open, one or more of the following procedures should fix it:
1. Go to Home/Library/Safari/ folder and remove the following two files:
• history.plist
• lastsession.plist
(Safari may not load properly If these two files are corrupted.)
2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.
(These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)
3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.
(Again, faults in stored cookies may interfere with Safari's launch.)
4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:
Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.
Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy. -
Safari, Mail, iTunes and Skype won't open
Hi there Apple-Support-Team,
a few days ago I did an update of Safari, suggested automatically by Apple, but wasn't sure if the update was successfull (I had to leave the house).
Now all applications with internet connection (Safari, Mail, iTunes, Skype) won't open anymore. Not from the dock or the application folder. I checked my internet connection which seems to be working.
I've seen quite some reports in this forum but I am not sure if I'm having the same trouble as the other users. I get no error reports or anything else, the apps just don't open.
Mac OS X version 10.4.11
Safari 3.0.4
Many thanks
MexximexxWelcome to the forums!
Did you restart your Mac after the install?
If your Safari keeps crashing, or if you are updating Safari (or just have) and it is misbehaving:
N.B. Never delete Safari, never run it under Rosetta, don't use proxy settings, and don't change the application's name or move it from the top level of the Applications Folder to a sub-folder.
(If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall. Alternatively you can download Safari directly:
Safari 4.1.1 for Tiger can be downloaded here:
http://support.apple.com/kb/DL1069
Safari 5.0.1 for Leopard (and Snow Leopard) can be downloaded from here:
http://support.apple.com/kb/DL1070
Make sure you download the correct version for your system.
Also, observe the recommended procedure for installing software: repair permissions and close all applications, install, then repair permissions again.)
Input Managers and other plug-ins from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta and which was updated to v.3.1.2, and now Tiger uses Safari 4.1.1 and Leopard uses Safari 5.0.1, as does Snow Leopard albeit a different version. If these latest versions of Safari are not the fastest browser you have ever used, then something is wrong!
(Trying to revert to a previous version of Safari can have repercussions, as previous versions of Safari used a completely different webkit on which other applications like iChat, Mail, Dashboard Widgets etc also rely, but if you really want to do this post back for instructions on the safe way to do so.)
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Add-ons that have been frequently mentioned here, among others, for causing such problems are Piclens, Saft, AcidSearch and Pithhelmet, and the dreaded CT Toolbar. If you have them, trash them and go the developer's sites to see if new versions are available for the latest version of Safari on your current operating system.
You must also ensure that you have downloaded and installed all the correct version for your Mac of Security Updates. These require a restart and a permission repair.
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• Hard Disk/Library/InputManagers
• Home/Library/InputManagers
especially prior to system updates and updates to Safari (they can always be added back one-by-one later).
Lastly, the Safari updates require a restart of your Mac, and sometimes even a double restart is required.
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