ITunes 10.6.1 x64 regularly stops responding.
Hello -
My name is Erick and I'm an ACMT/Network Engineer; Apple-certified, but not Apple-employed.
I have experienced an issue with iTunes 10.6 in general that has not been resolved by the latest update to 10.6.1. Upon opening the iTunes application, it initially responds but within 15 seconds freezes and is Not Responding. The unresponsiveness lasts up to five full minutes, then the program begins working again. The issue appears to begin as the iTunes Match cloud icon begins animating and checking for updates to my music library.
The same situation also occurs regularly if/when I make changed to a Smart Playlist. The program stops responding for up to five full minutes, then works properly.
Here's some additional information about what I've already attempted in efforts to fix the issue. Does anyone have any suggestions or recommendations for how I might remedy this issue? While it's not crippling my use of the application entirely, it does cause unexpected headaches and delays, and it'd be great to fix it.
I've attempted to resolve the issue by opening a new library and using it temporarily to test, rebuilding the library by starting fresh and importing from my iTunes Library file, and I've also attempted to use iTunes 10.6.1 from a different user account. Finally, I loaded iTunes 10.6.1 onto my external troubleshooting drive which is running the same OS. I've seen the issue persist in each situation. I've also attempted to run iTunes in 32-bit mode as I experienced some success with this fix related to other issues in the past.
I am using an iMac 27" with the quad i7, 16GB, and a 1TB hard drive. All of my music is on iTunes Match and none of it is being stored locally on this machine. My TV and Movies are being stored on an external 2TB drive, as is the iTunes Library file itself.
I would be happy to provide any logs or additional information that could help resolve this problem. I appreciate any assistance and hope to have this resolved at some point. My iMac is typically on 24/7 as it operates as a streaming server for services like StreamToMe, SugarSync, Plex, and other file services. Additionally, iTunes is typically open 24/7 to provide streaming ability to my Apple TVs (1080p versions), though I do have a scheduled task which exits and re-opens iTunes at 4:30AM to prompt syncing of my iOS devices before I head to work (putting the latest unwatched media on them).
I'm sure some of this is unnecessary or extraneous information, but I wanted to be thorough in my explanation and context. Thanks again for your assistance, everyone.
I have resolved my issue with iTunes' unresponsiveness and wanted to post the solution for anyone who might be experiencing similar symptoms. It was really quite simple to fix, I just didn't see it for what it was:
iTunes Match was causing iTunes to stop responding for several minutes at a time, and several times a day.
iTunes Match - which also forces Genius Mode to be on (something that used to cause my iTunes 10.5 to freeze before I turned it off) - would regularly attempt to refresh my database of 21,000 matched songs (none of which were stored on the computer - just in the cloud) and when it would attempt to update or refresh that library, the program would stop responding.
The constant queueing of iTunes Match / Genius also caused iTunes to consume a significant amount of RAM - something that was also causing issues and which I posted about in another discussion.
So, the simple solution was this: Turn iTunes Match off and iTunes quits freezing.
Now, that of course completely eliminates the usefulness of iTunes Match since the music is no longer accessible on this machine in this iTunes Library. So how to restore its usefulness without recreating the problem? Slightly more aggravating, but still working right: I created a separate, fresh new library and named it iTunes Match. When I need music, I hold option when selecting the iTunes app and select my Match Library, which has NOTHING else in it but iTunes Match. When I'm done with the music, I switch back to my 24/7 media streaming library that has my 2TB of TV Shows & Movies (and device sync relationships) in it.
It doesn't seem like iTunes Match causes freezing and RAM ballooning all by itself, it just seems like in a library that's also full of other stuff, it's the final straw that kills the performance. Split the libraries up and things seem to work really well in both.
Not a perfect solution, but until the next release of iTunes, this may be the best bet. I hope this helps someone else out there, but it at least cleared up my issue. Thanks for reading.
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Product info:
Late 2011 Macbook Pro, running Yosemite 10.10.1 with iTunes 12.0.1.26. I have installed all updates.
The Problem:
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Here is the result of Step 1, System log from the time of the crash:
1/19/15 11:19:31.306 AM iTunes[1030]: objc[1030]: autorelease pool page 0x7fe90f389000 corrupted
magic 0x00000000 0x00000000 0x00000000 0x00000000
should be 0xa1a1a1a1 0x4f545541 0x454c4552 0x21455341
pthread 0x0
should be 0x11969f000
1/19/15 11:19:49.297 AM com.apple.xpc.launchd[1]: (com.apple.iTunes.188040[1030]) Service exited due to signal: Illegal instruction: 4
1/19/15 11:19:50.366 AM ReportCrash[1526]: Saved crash report for iTunes[1030] version 12.0.1 (12.0.1.26) to /Users/username/Library/Logs/DiagnosticReports/iTunes_2015-01-19-111950_compute rname-2.crash
1/19/15 11:22:08.000 AM kernel[0]: process iTunes[1557] thread 84236 caught burning CPU! It used more than 50% CPU (Actual recent usage: 88%) over 180 seconds. thread lifetime cpu usage 90.051849 seconds, (89.262074 user, 0.789775 system) ledger info: balance: 90009348994 credit: 90014823684 debit: 5474690 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 101868601280
1/19/15 11:22:17.019 AM spindump[611]: Saved cpu_resource.diag report for iTunes version 12.0.1 (12.0.1.26) to /Library/Logs/DiagnosticReports/iTunes_2015-01-19-112216_computername-2.cpu_res ource.diag
1/19/15 11:22:19.337 AM iTunes[1557]: ApplePushService: APSConnection being used without a delegate queue
and here is Step 2, User Diagnostic Report:
Process: iTunes [1030]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 12.0.1 (12.0.1.26)
Build Info: iTunes-1200012000001026~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iTunes [1030]
User ID: 502
Date/Time: 2015-01-19 11:19:31.484 -0800
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: REDACTED
Sleep/Wake UUID: REDACTED
Time Awake Since Boot: 16000 seconds
Time Since Wake: 130 seconds
Crashed Thread: 20
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
objc[1030]: autorelease pool page 0x7fe90f389000 corrupted
magic 0x00000000 0x00000000 0x00000000 0x00000000
should be 0xa1a1a1a1 0x4f545541 0x454c4552 0x21455341
pthread 0x0
should be 0x11969f000
Thread 0:: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x000000010e021361 0x10d3a6000 + 13087585
1 com.apple.iTunes 0x000000010e04e42d 0x10d3a6000 + 13272109
2 com.apple.iTunes 0x000000010e04ddaa 0x10d3a6000 + 13270442
3 com.apple.iTunes 0x000000010e04ddd4 0x10d3a6000 + 13270484
4 com.apple.iTunes 0x000000010e04ddaa 0x10d3a6000 + 13270442
5 com.apple.iTunes 0x000000010e04bb04 0x10d3a6000 + 13261572
6 com.apple.iTunes 0x000000010e04ad52 0x10d3a6000 + 13258066
7 com.apple.iTunes 0x000000010e04af60 0x10d3a6000 + 13258592
8 com.apple.iTunes 0x000000010e06860a 0x10d3a6000 + 13379082
9 com.apple.iTunes 0x000000010e068261 0x10d3a6000 + 13378145
10 com.apple.iTunes 0x000000010d40a0df 0x10d3a6000 + 409823
11 com.apple.iTunes 0x000000010d4099fd 0x10d3a6000 + 408061
12 com.apple.iTunes 0x000000010d40990d 0x10d3a6000 + 407821
13 com.apple.iTunes 0x000000010d408d68 0x10d3a6000 + 404840
14 com.apple.iTunes 0x000000010dc0cec8 0x10d3a6000 + 8810184
15 com.apple.iTunes 0x000000010d99bb83 0x10d3a6000 + 6249347
16 com.apple.iTunes 0x000000010d6340d2 0x10d3a6000 + 2678994
17 com.apple.iTunes 0x000000010d633e79 0x10d3a6000 + 2678393
18 com.apple.iTunes 0x000000010d633ca3 0x10d3a6000 + 2677923
19 com.apple.iTunes 0x000000010d633beb 0x10d3a6000 + 2677739
20 com.apple.iTunes 0x000000010d5d1ddc 0x10d3a6000 + 2276828
21 com.apple.iTunes 0x000000010d5d1bc6 0x10d3a6000 + 2276294
22 com.apple.iTunes 0x000000010d5d1b2f 0x10d3a6000 + 2276143
23 com.apple.iTunes 0x000000010d5d2248 0x10d3a6000 + 2277960
24 com.apple.iTunes 0x000000010d5d1f40 0x10d3a6000 + 2277184
25 com.apple.iTunes 0x000000010d5d1a6e 0x10d3a6000 + 2275950
26 com.apple.iTunes 0x000000010d5d4256 0x10d3a6000 + 2286166
27 com.apple.iTunes 0x000000010dc0ca5b 0x10d3a6000 + 8809051
28 com.apple.iTunes 0x000000010d99cbfe 0x10d3a6000 + 6253566
29 com.apple.iTunes 0x000000010e1f37da 0x10d3a6000 + 14997466
30 com.apple.iTunes 0x000000010e0562fc 0x10d3a6000 + 13304572
31 com.apple.iTunes 0x000000010e05622b 0x10d3a6000 + 13304363
32 com.apple.iTunes 0x000000010d3c68a1 0x10d3a6000 + 133281
33 com.apple.iTunes 0x000000010d524054 0x10d3a6000 + 1564756
34 com.apple.iTunes 0x000000010e049d55 0x10d3a6000 + 13253973
35 com.apple.iTunes 0x000000010e05f805 0x10d3a6000 + 13342725
36 com.apple.iTunes 0x000000010d3b8ff0 0x10d3a6000 + 77808
37 com.apple.iTunes 0x000000010d3ca638 0x10d3a6000 + 149048
38 com.apple.iTunes 0x000000010d3c246e 0x10d3a6000 + 115822
39 com.apple.AppKit 0x00007fff96d41e98 -[NSApplication run] + 711
40 com.apple.iTunes 0x000000010dd8b5d1 0x10d3a6000 + 10376657
41 com.apple.iTunes 0x000000010d6efa9c 0x10d3a6000 + 3447452
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d06022e kevent64 + 10
1 libdispatch.dylib 0x00007fff909efa6a _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x0000000114edbe2e __thr_AMRegisterForCallbacks + 418
7 libdispatch.dylib 0x00007fff909ecc13 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff909ef88f _dispatch_root_queue_drain + 935
9 libdispatch.dylib 0x00007fff909fdfe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib 0x00007fff98f336cb _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x00007fff98f314a1 start_wqthread + 13
Thread 3:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d05f132 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010d3aadf0 0x10d3a6000 + 19952
2 com.apple.iTunes 0x000000010d7f6fca 0x10d3a6000 + 4526026
3 com.apple.iTunes 0x000000010d7f7adc 0x10d3a6000 + 4528860
4 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
5 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8d05f3f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 6:: CoreAudioNotificationThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d8cfc1d 0x10d3a6000 + 5413917
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 7:: TrackProcessor::ManagerThread
0 libsystem_kernel.dylib 0x00007fff8d05f132 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010d3aadf0 0x10d3a6000 + 19952
2 com.apple.iTunes 0x000000010d3aad51 0x10d3a6000 + 19793
3 com.apple.iTunes 0x000000010d5f1696 0x10d3a6000 + 2406038
4 com.apple.iTunes 0x000000010d5f1661 0x10d3a6000 + 2405985
5 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
6 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 8:: TrackProcessor::CooperativeProcessingFiber
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.iTunes 0x000000010d3aaec0 0x10d3a6000 + 20160
3 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 10:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff99f17d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff904e0b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 12:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff96eb17a7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 14:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 15:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 16:: CFRunLoopThread (Write)
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 17:: CFRunLoopThread (Download)
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 18:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8d05f132 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010d3aadf0 0x10d3a6000 + 19952
2 com.apple.iTunes 0x000000010d41c82c 0x10d3a6000 + 485420
3 com.apple.iTunes 0x000000010d495b32 0x10d3a6000 + 981810
4 com.apple.iTunes 0x000000010d49b63d 0x10d3a6000 + 1005117
5 com.apple.iTunes 0x000000010d4950cd 0x10d3a6000 + 979149
6 com.apple.iTunes 0x000000010d48ec41 0x10d3a6000 + 953409
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 20 Crashed:
0 libobjc.A.dylib 0x00007fff965321da _objc_trap() + 0
1 libobjc.A.dylib 0x00007fff9653231a _objc_fatal + 195
2 libobjc.A.dylib 0x00007fff96540e3a (anonymous namespace)::AutoreleasePoolPage::busted(bool) + 138
3 libobjc.A.dylib 0x00007fff9652cdfb (anonymous namespace)::AutoreleasePoolPage::tls_dealloc(void*) + 35
4 libsystem_pthread.dylib 0x00007fff98f3481e _pthread_tsd_cleanup + 182
5 libsystem_pthread.dylib 0x00007fff98f344e5 _pthread_exit + 117
6 libsystem_pthread.dylib 0x00007fff98f33761 _pthread_wqthread + 879
7 libsystem_pthread.dylib 0x00007fff98f314a1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.iTunes 0x000000010d3aaec0 0x10d3a6000 + 20160
3 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 20 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fe90f389000 rcx: 0x0000000000000000 rdx: 0x00007fff7c9d11e0
rdi: 0x0000000000000103 rsi: 0x0000010000000100 rbp: 0x000000011969ee00 rsp: 0x000000011969ed18
r8: 0x000000011969ecc0 r9: 0x0000000000000000 r10: 0x00007fff8d05a462 r11: 0xffffe116f4aaa640
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000000
rip: 0x00007fff965321da rfl: 0x0000000000010206 cr2: 0x000000010fd0e000
Logical CPU: 5
Error Code: 0x00000000
Trap Number: 6
Binary Images:
0x10d3a6000 - 0x10ebbbff7 com.apple.iTunes (12.0.1 - 12.0.1.26) <35BD9B7F-BC5D-3011-B7C4-F4AA826E0B48> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10f007000 - 0x10f089ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <52B679A8-C375-3CD2-87CF-DFF7938CAB00> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10f113000 - 0x10f314fff com.apple.iad.iAdCore (1.0 - 1) <6690491F-14EF-3BB6-946E-938ACBE0EADB> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x10f440000 - 0x10f5ffff7 +libgnsdk_dsp.3.06.0.dylib (3.6) <AEBCD154-F8A8-3E7C-9222-4F36786E2AA0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.3.06.0.dylib
0x10f615000 - 0x10f761ff7 +libgnsdk_manager.3.06.0.dylib (3.6) <109C5524-D4BD-3F2F-B1D3-3B8850F085AE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_manager.3.06.0.dylib
0x10f823000 - 0x10f827fff com.apple.agl (3.3.0 - AGL-3.3.0) <3B0D06B0-99F1-3D5F-8977-340FC462B511> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10f832000 - 0x10f855fff +libgnsdk_link.3.06.0.dylib (3.6) <F3557EC1-CC1E-36E0-84A0-87B0E6FA94C3> /Applications/iTunes.app/Contents/MacOS/libgnsdk_link.3.06.0.dylib
0x10f863000 - 0x10f867fff com.apple.iPod (1.7 - 20) <E3E82C97-53A9-3430-82D7-4BE274DD1F87> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10f872000 - 0x10f8bbff7 +libgnsdk_submit.3.06.0.dylib (3.6) <E9FA20E0-5C2F-377B-94CB-40FCF29FC43E> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.3.06.0.dylib
0x10f8c3000 - 0x10f90bff7 +libgnsdk_musicid.3.06.0.dylib (3.6) <CDCB0EC5-505F-3855-AB2E-7426D82605F8> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.3.06.0.dylib
0x10fb35000 - 0x10fb35ff5 +cl_kernels (???) <7104FF9E-7831-4F4B-BAC8-618D07B3CB6D> cl_kernels
0x10fc98000 - 0x10fccdff7 libssl.0.9.8.dylib (52) <70680606-475F-3C89-BB5F-E274253DC7C6> /usr/lib/libssl.0.9.8.dylib
0x10fd03000 - 0x10fd06ff7 com.apple.QuartzComposer.iTunesPlugIn (1.5 - 18) <FD3253C8-81B1-3569-B71F-1FF0BB5EF514> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x112788000 - 0x1136b6fef com.apple.CoreFP (2.7.41 - 2.7.41) <6636E007-FB17-3B2E-AA9A-D301957F89D6> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1147ed000 - 0x1147edfef +cl_kernels (???) <241DB05F-DCF6-472A-AAD1-554E7F4A0BBF> cl_kernels
0x114959000 - 0x11495bff7 com.apple.textencoding.unicode (2.7 - 2.7) <A5C5993B-30AA-39C7-B3B5-D34FAE232712> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x114960000 - 0x114964fff com.apple.audio.AppleHDAHALPlugIn (267.0 - 267.0) <EFF081E7-E74F-3C1F-81A9-14FA71560443> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1149dc000 - 0x114ae3ff7 com.apple.CoreADI (3.4.0 - 3.4.0) <D96DAE05-1FCA-307A-8007-03417E9114EB> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x114aeb000 - 0x114d05fff com.apple.audio.units.Components (1.12 - 1.12) <95245456-EE5C-3D29-8E18-5E02E74A2683> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x114e43000 - 0x114f5bfff com.apple.mobiledevice (757.1.5.0.2 - 757.1.5.0.2) <364C6894-934B-3844-A77F-7DFEC21F8AEE> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x11505a000 - 0x115315fff com.apple.audio.codecs.Components (5.0 - 5.0) <F304ECD2-7723-3948-A126-C4B86421AC41> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x11638b000 - 0x116391ff7 com.apple.BookKit (1.1 - 255) <501D110F-42F7-390F-A070-54F557F3C006> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x116c6f000 - 0x116d55fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x11b22f000 - 0x11b23afff AppleIntelSNBVA (10.0.19) <E65EDDEF-5BA2-348E-8E02-DC54BD12C71E> /System/Library/Extensions/AppleIntelSNBVA.bundle/Contents/MacOS/AppleIntelSNBV A
0x11c523000 - 0x11c56eff7 com.apple. AMDRadeonVADriver (1.28.29 - 1.2.8) <93DAFC0F-8214-395E-A492-A1C160D54B6B> /System/Library/Extensions/AMDRadeonVADriver.bundle/Contents/MacOS/AMDRadeonVAD river
0x11c723000 - 0x11c81dfff com.apple.AppleGVAFramework (8.0.74 - 8.0.74) <2BBD2BE9-8F0A-3AE0-AD17-D001625642F8> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x11c9e2000 - 0x11cadfff7 com.apple.AppleIntelHD3000GraphicsVADriver (10.0.19 - 10.0.0) <3859AA25-A95C-3E3D-8539-45FCE4C8E92E> /System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsVADriver
0x11cb23000 - 0x11cd6cff7 com.apple.CoreKE (2.4.0 - 2.4.0) <51705E79-646A-386A-9E3C-6CF576426B35> /System/Library/PrivateFrameworks/CoreKE.framework/CoreKE
0x7fff65b86000 - 0x7fff65bbc837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8b156000 - 0x7fff8b1dffff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8b1e0000 - 0x7fff8b1e5fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8b1e6000 - 0x7fff8b1fffff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8b200000 - 0x7fff8b2f2ff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff8b3b4000 - 0x7fff8b3c1fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff8b45e000 - 0x7fff8b47afff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8b47b000 - 0x7fff8b4c8ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8b4c9000 - 0x7fff8b555fff libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
0x7fff8b556000 - 0x7fff8b581fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff8b582000 - 0x7fff8b598ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <B5E5ADF2-BBE8-30D9-83BC-74D0D450CF42> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8b599000 - 0x7fff8b5d4fff com.apple.AOSAccounts (1.3.1 - 1.8.19) <1EF4B780-3474-331E-9104-6CE796D8C930> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x7fff8b6b5000 - 0x7fff8b6d2ffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff8b6d3000 - 0x7fff8b705ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8b706000 - 0x7fff8b7f9ff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8b938000 - 0x7fff8bac6fff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8bac7000 - 0x7fff8baebff7 com.apple.facetimeservices (10.0 - 1000) <52EE049F-36E3-35C8-9304-7878AF7AC241> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x7fff8baf7000 - 0x7fff8bb0cfff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff8bb0d000 - 0x7fff8bb10fff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8bb11000 - 0x7fff8bb18fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8bb19000 - 0x7fff8bbd4ff7 com.apple.DiscRecording (9.0 - 9000.4.1) <F70E600E-9668-3DF2-A3A8-61813DF9E2EE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8bbd5000 - 0x7fff8bbf1ff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff8bc4d000 - 0x7fff8bc50fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8bc51000 - 0x7fff8bc6bff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8bc91000 - 0x7fff8bc9bfff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff8bc9c000 - 0x7fff8bca4ffb com.apple.CloudServices (1.0 - 1) <D278BECB-AEC3-3D32-BEC8-E949EB89D66B> /System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/CloudServi ces
0x7fff8bcd3000 - 0x7fff8bd00fff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff8c029000 - 0x7fff8c029fff com.apple.SafariDAVNotifier (1.1.1 - 1) <21D4673A-52C7-391D-AF7C-F77D368D34AE> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
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I have an iMac G4 1.25 GHz (with 10.4.10) with 1MB of RAM and an external Seagate 300 GB HDD connected via Firewire. I store my iTunes library on the HDD. It has worked fine until a couple of weeks ago. iTunes was trying to download 50+ podcasts and it stopped responding. The HDD was acting funny so I used Disk Utility to repair it and it said it had a minor bitmap problem. It has been repaired a few times over the past couple of weeks, but for the most part, the drive works fine. Something happens, though, every time I open iTunes. I downloaded iTunes again and reinstalled it. I trashed the iTunes folder in my My Music folder on the internal hard drive with the intention of re-adding the music on the external to the iTunes library. Nothing works. Any ideas? I thought it was the external hard drive, but iTunes seems to lock up before the drive seems to have any problems.
No, I do not have Shapeshifter (nor do I know what it is). I believe the problem is the HDD; I brought it to my main computer and it acted similarly here. I'm glad I bought a new main drive a couple of months ago. I have a Maxtor drive in an Adaptec enclosure that has lasted for years, but this Seagate failed after only a couple of years. My new main drive is a WD My Book; I like it but it only has a one-year warranty. I may buy one of the new Maxtor OneTouch 4+ drives, though I am concerned that they are now owned by Seagate.
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ITunes stops responding immediately after opening
My iTunes stops responding immediately after opening and even force-quit doesn't do.
Baically it freezes between pressing it and opening the window. In my large library, I can see that it loads it and then nothing more. The menu appears and then the wheel. Force quitting doesn't shut the program, no matter how I do it. It leaves the arrow and the only way is to restart the computer and start again.
I tried using another account, and it does the same. I tried with a new library. I tried with new prefs folder both on the user and on the Mac HD. I tried reinstalling iTunes. I even tried reinstalling the whole OS X - but nothing. The only thing is that after zapping PRAM it might work once or twice, but no more.
This is with iTunes 7.0.2, QuickTime 7.1.3 and OS 10.4.8
I don't know what else to do.
Any ideas?I'm having the same problem. It started recently - maybe about two weeks ago - and occasionally when I launch iTunes it just freezes. I can't force quit it completely - it still shows in the Dock as though it's running, though it's not present in Activity Monitor.
Curiously, I've also had a couple of kernel panics when clicking iTunes buttons in the past week. I don't recall any system update that might have affected either iTunes or QuickTime, so I'm stumped... The only way to get iTunes back is to log out or restart.
Kirk -
ITunes stops responding when casting to appleTV
I am trying to cast media from my iTunes on a windows 7 sony vaio notebook to my appleTV but when I click the airplay symbol it simply stops responding. The same happens if I enable home sharing, it imediatly stops responding.
I have tried casting different types of media (i.e. music, videos), disabled windows firewall and disabled anti virus software all with the same result. I have uninstalled and reinstalled iTunes, still not responding when trying to cast. I Also tried an earlier version of iTunes (10.5) and the problem persisted.
I have tested the appleTV with my macbook pro and it worked fine both casting iTunes media as well as screen mirroring. I have also tested it with a desktop running windows 7 and an android phone running allcast, both also worked fine.
The vaio specs are:
intel core i7-2630QM 2.00GHz
8 GB RAM
windows 7 home premium 64 bits
iTunes is updated (11.1.5) as well as quick time (7.7.5).
the appleTV is brand new and came with software version 6.0.2, however I have also tested with another appleTV and obtained the same result(not responding).
Any ideas?It happens with my iPhone 4S and iPad 2 as well without encrypted backups. Anyone see this behavior or know how to fix? I removed all Apple software and reinstalled and the backup worked once, now back to the "iTunes has stopped working" error.
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Itunes stops responding when adding music
I have an iPod classic (I think 5th gen) it had worked great for a long time and then a few weeks ago it just froze. After it froze I forced restarted it and all my music was gone. Now I am trying to add all my music and everytime to go to do it (whether on mac or pc) a few files will load and then itunes will freeze and stop responding. I am running itunes 10.6.1 on my pc and 11 on my mac and I have restored the ipod a couple times but it doesn't seem to make a difference. I would love any advice or help because this is extremely frustrating. Thanks
CORRECTION:
my iPod is the IPOD CLASSIC not 5th gen -
ITunes 7.1.1 stops responding after several hours
My Intel iMac is Wifi connected to the Internet. I like to listen to iTunes(Radio-Jazz Genre) and I have iTunes sending music to my downstairs stereo via AirTunes to an AirPort Express.
I will be downstairs reading or cooking and notice that the music stopped. I'll go upstairs to the iMac and notice that the screensaver has kicked in. I wake it up and everything is working (such as RSS feeds) but iTunes has stopped responding and I must Force Quit and restart it. The amount of time between starting and a stoppage varies widely and it is more of an aggravation than a serious problem.
I have read quite a few Not Reponding messages in this discussion but this seems like a slightly different twist.
20" Intel iMac Mac OS X (10.4.9) Wifi connectedHello acaltex,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Best of luck,
Mario -
Itunes 10.2.1 stops responding when loading new folder from ex. harddrive
The last two days I have been trying to add new albums from my external hard drive to my library. Every other album it stops responding and I have to close it through the task manager. Music plays fine when I don't try to add new music. Sometimes it freezes while loading the songs, sometimes when determining playback, and sometimes when gathering album artwork. Now, when I start it with my external hard drive plugged in, it starts trying to determine the playback info. of the last cd I loaded and freezes. It won't let me do anything.
All of my music files are on an external drive and the drive works on other computers. All of the music on here opens in other music players such as winamp, media player, etc.
I have tried reinstalling itunes but the same problems occur.Having the exact same problem.
But.... seems to have fixed it.
I disabled the option in iTunes->Preferences->Advanced->Unchecked the Add files to the itunes library etc. -
ITunes 10.4.1 Stops Responding When I Quit Backup
So everytime I plug in my iPod Touch 3g iTunes opens up, it wants to start a backup because I have an app that is free but it says it was a purchased app so it backs up all of my apps (-.-). Since it's only one app that was free that I would lose if something happend to my iPod of course I cancell the backup. After I cancell it iTunes freezes and stops responding, therefor I must close it with Task Manager. Help?
Having the exact same problem.
But.... seems to have fixed it.
I disabled the option in iTunes->Preferences->Advanced->Unchecked the Add files to the itunes library etc.
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