Itunes (10.6.3) doesn't recognize my Iphone 5 (iOS6). Can somebody help me? thanks!

itunes (10.6.3) doesn't recognize my Iphone 5 (iOS6). Can somebody please help me?
I have a Macbook with the latest version of Itunes (10.6.3) and I just bought the new Iphone 5 with the latest operating system on my iphone (iOS 6)
I'm from Amsterdam, The Netherlands.
I already tried another USB-portal. I tried restarting my macbook.....what could be the problem?
I hope to hear from you...
Thanks!

ok believe it or not....but I found the answer and everything works now!!!:
Once again hanks for the help guys!
Symptoms
In rare circumstances, an iPhone, iPad, or iPod touch may not be recognized in iTunes on Mac OS X v10.6 Snow Leopard after the Mac is restarted. If you reinstall iTunes, your device may be recognized. However, restarting your Mac may result in the device not being recognized again.
Note: These steps do not apply to OS X Lion or Mountain Lion.
Resolution
Follow the below steps to troubleshoot the issue.
Note: Some of these steps will require that you enter your Mac OS X user password. If you do not know your user's password, follow this article first.
Install all software updates. If you have an update available for an SDK (Software Development Kit), be sure these updates are also installed. Do this by clicking the Apple () menu, choosing Software Update, and following the on-screen instructions. If you need to download iTunes manually, you can download it here.
Disconnect the device and quit iTunes.
In Finder, click the Go menu and then choose Go to Folder. Enter the following location into the text field that appears:
/System/Library/LaunchDaemons
Click Go.
Locate the file "com.apple.usbmuxd.plist~orig" and drag it to the Trash. (Do not move the similarly named "com.apple.usbmuxd.plist" file to the Trash.)
Restart your Mac, open iTunes, and connect your device. If your device shows up in iTunes, restart your Mac one more time and confirm the issue is still resolved.

Similar Messages

  • ITunes 10.5.1 doesn't recognize my iPhone 4 iOS 5.0.1 (9A405) Laptop OS Windows XP. Please help

    iTunes 10.5.1 doesn't recognize my iPhone 4 iOS 5.0.1 (9A405) Laptop OS Windows XP. When I connect iPhone to laptop, iTunes sends me an alert:" This iPhone can't be used because the Apple Mobile Device service is not started". This started right after I have upgraded iTunes from 10.5 to 10.5.1. Please help !

    Thanks for the hint ! I used the following link http://support.apple.com/kb/HT1925.
    1. Remove iTunes and related components from the Control Panel
    2. Verify iTunes and related components are completely uninstalled
    3. Reinstall iTunes and related components
    Had to remove all Apple related softwares and utilities, and re-install all back. iTunes recognizes my phone now ! Cheers !

  • ITunes 9.0.1 doesn't recognize my iPhone.

    I loaded iTunes 9.0.1 on a Clone while my iPhone was connected to Clone . . . usually, I sync my iPhone to my MacBookPro. Now, my iPhone displays a picture of the connection cable, an arrow pointing to the CD disk labeled iTunes. When I connect the iPhone to the Clone, iTunes doesn't recognize my iPhone! Any suggestions?

    Hi inesnauw123,
    If you are having an issue with iTunes not recognizing your iPhone, I would suggest that you troubleshoot using the steps in this article - 
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • I downloaded the latest iTunes and now it doesn't recognize my iPhone

    I downloaded the latest iTunes update and now it doesn't recognize my iPhone

    Thank you so much for your reply! I ended up calling Apple Support. (My phone was still eligible for free support.) The person was very helpful and was able to help me resolve the problem. In my case, it involved deleting itunes and some other things from my PC computer and reinstalling them. Works perfectly now.

  • I updated my ipad with the IOS 6 but now the itunes in my computer (itunes 10.6.1) doesn´t recognizes it and I can´t upgrade to the last itunes because my computer has OS 10.5.8. Any ideas? Is there a way to download the itunes 10.6.3?

    Please Help! Since I upgrade the ipad with the IOS6 I haven´t been able to sync the ipad with the computer. When I connect the two objects a popup itunes text box appears saying that in order to recognize the ipad I need itunes 10.6.3 or later. But I can´t find that version to download, I just find the latest version of itunes, 10.7, and for that one my computer doesn´t meets the operating system requirements.

    If your iMac is an Intel CPU model, you can upgrade the OS to OS X 10.6 Snow Leopard.
    Then use software update to update 10.6 Snow Leopard to OS X 10,6.8.
    Then you can run the latest iTunes to sync your iPad running iOS 6
    You can purchase OS X 10.6 Snow Leopard by calling Apple at 1-800-MYAPPLE. Ask for retail software sales and purchase a copy of 10.6 for $19.99 plus shipping.

  • ITunes 11.3.1 doesn't recognize my iPhone but my computer does?

    I just recently downloaded iTunes 11.3.1 to my laptop and I wanted to sync my music library onto my iPhone 4, but when I plug it in, only my computer recognizes it, not iTunes. I've tried about everything on the site and nothing's worked so far. I've tried plugging in a different device as well, and the same thing happened. Does anyone know how to fix this?

    Hi there piewhisperer,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    -Griff W.

  • Why doesn't my iTunes on Windows 8 doesn't recognize my iPhone 5?

    My iTunes used to regonize my iphone 5 when i was on windows 7, but i just recently upgraded it to windows 8 and the iTunes dosen't regonize it anymore.
    I have the most up-to-date updates for the iphone and itunes. Please help me find the solution to this problem.

    Thank you for replying my question.  How can I activate my ipad?  I followed all the instruction when I first start my ipad, and I don't think I have come across any instruction asking me to activate my ipad. 

  • I cannot send or receive text messages to anyone who doesn't have an iPhone.  Can anyone help??

    Suggestions?

    If you are using imessages that only works across other ios devices. You cant use it to text or recieve from non ios devices.

  • HELP  Itunes doesn't recognize my iphone 4s

    Updated Itunes to latest version
    Attempted to update to ios7 and got error message
    Asked me to restore  which I did. 
    Iphone stopped working have the itunes logo and the usb plug on phone
    Itunes doesn't recognize my iphone
    How can I get my phone working again. 
    Challenged because I'm not knowledgeable on computers and technical terms
    Can someone help or do I need to go to the Apple store

    Type "iTunes does not recognize my iPhone" in the search box at the top of this page.

  • My internal hard drive isn't being recognized on my macbook pro but when I put the HD in my Mac Pro (desktop), the desktop computer recognizes the HD.  When I insert the installer CD on my laptop, it also doesn't recognize my hard drive. Please help!

    My internal hard drive isn't being recognized on my macbook pro but when I put the HD in my Mac Pro (desktop), the desktop computer recognizes the HD.  When I insert the installer CD on my laptop, it also doesn't recognize my hard drive. Please help! Thank you!
    I've also been getting an image with the folder and question mark. I've tried everything on the apple support page but it doesn't seem to work either.

    Well, I tried all of your suggestions and they didn't work -- no surprise because I was trying to backup to my external c.d. disk.  Duh!  The application for the home is in the mail.

  • This Question is at least 2.5 years old.  But still an issue.  I have an early 2008 and mid 2010 13 inch macbook pro running iTunes 10.7.  Itunes on both machines doesn't recognize blank cds or allow me to import from a music cd when I insert it.

    I have an early 2008 and mid 2010 13 inch macbook pro running iTunes 10.7.  Itunes on both machines doesn't recognize blank cds or allow me to import from a music cd when I insert it.

    iTunes does not use the .xml it uses the .itl
    If you are sure your old library file migrated across (does the file size and modification dates suggest it has?) start iTunes while holding down the option/alt key and guide it to the .itl file to get it to use that one.

  • I have updated to itunes 10.5 and now it doesn't recognize our iphones and says we need a driver installer but then throws a notice saying an error occured. Anyone know anything about this?  :)

    I have updated to itunes 10.5 on my Mac computer and now it doesn't recognize my iphones and says i need to install a device driver but when i try to install it it throws up a notification saying an error occured and to contact the makers of my device 's suppot website.  Anyone know?

    Have you tried repairing your application from within the Control Panel?

  • ITunes doesn't recognize my iPhone 4s

    iTunes doesn't recognize my iPhone 4s.
    Whenever I plug my iPhone into my computer it starts to charge like normal but iTunes does not recognize it. I've tried all of the troubleshooting steps provided by Apple (Downloading the latest iTunes version, reinstalling iTunes, updating the software on my phone, restarting my computer, etc). I've also looked at various tutorials on different websites that showed other methods. Among these methods were going into the control panel Device Manager or the Services program and taking certain steps within said programs. It seems I have tried everything under the sun to get iTunes to recognize my iPhone and so far nothing has worked. I have no idea what to do which is why I've resorted to this. Anybody know what might be going on? I'm running Windows 7 64 bit on my computer with the latest iTunes installed as previously stated. I've also just installed iOS 5.1.1 on my iPhone and this has not changed anything. If anyone has any idea what is going on and would like to tell me how to fix it, it would be much appreciated. Thanks.

    If you've gone through this article and made sure the Apple Mobile device service is installed and running, you should look at the security software on your computer.
    To make sure it isn't the security software, you can either follow the steps in the article below, or you could just uninstall it and test again. Then reinstall it again when you're done.
    iTunes: Troubleshooting security software issues

  • I've got a problems with my Iphone 4, I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022)

    I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022).
    Are you guys facing the same problem?
    Let me know your opinions, solutions and even problems.
    Thank You !

    http://support.apple.com/kb/HT4137
    How to restore as new.
    and this for itunes message
    http://support.apple.com/kb/HT1808

  • ITunes 11.1 doesn't recognize my iPhone 4s with IOS 7 - phone is charging by iTunes doesn't see it.  Any suggestions?

    I upgraded my daughter's iMac to iTunes 11.1 and now it doesn't recognize her iPhone 4s.  The phone will charge and DropBox see's it but iTunes doesn't.  Any suggestions?  I've already uninstalled and reinstalled the software so that doesn't work.  Thanks for any help!

    Hello jlgougeon,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Follow these steps to resolve your issue:
    Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
    Install software updates on your Mac.
    Note: If an iTunes update is available, apply the update.http://apple.com/itunes/download
    Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
    Disconnect other USB devices and connect your device directly to a USB port on your Mac.
    Restart your Mac.
    Best of luck,
    Mario

Maybe you are looking for

  • HT1535 i have a ipod  how but my apple id is not working/ bu my iphone is working.

    i have a ipod everytime i go to apps it ask for apply id password i type my password and it doesnt work. on my ipod <Email Edited by Host>

  • Logic Pro X won't record from USB or builtin audio devices

    I have a M-Audio Fast Track and I've overcome the bugs regarding audio input and Mavericks by using a new mac and upgrading to Logic Pro X.  Now I have a new issue which I think is unrelated. I can hear the guitars in Logic Pro X when I turn the moni

  • Import and merge page

    Hi! Im using release1 of portal (yes im not happy with it either). I have the next situatie and problem with an import of portal pages. Because of the use of 1 production-portal for every customer, i need to import portal pages from development to al

  • Why is timing different when subvi is called vs. stepped into?

    I have a subvi that is called from within a larger vi. This subvi uses a sequence of wait(ms) vis and custom white-noise generator vis to create a sequence of sounds outputted to headphones. The timing of the sequence is very reliable when the subvi

  • Surrogate Keys?

    Hello guys can u help me on this : - This is my dimension in brief it is Region dimensio i.e Country --> Province --> City --> Store My Question is i create a region dimension with levels (in hierarchical manner) Levels Attributes "L_COUNTRY" Country