ITunes 10.6.3 Not Permitting Purchases

As of today, I can no longer buy iTunes items via my desktop Mac running 10.5.8 and iTunes 10.6.3. For some reason, the post filter would not let me post about it, so here is a screen shot of my original post:

This issue had been fixed and purchases are now possible via iTunes 10.6.3.

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Itunes 10.6 - will not sync purchased apps - error -42408

I upgraded the IPAD to the new OS and upgraded Itunes on my windows business vista PC to 10.6 - the restore and sync of the IPAD fails telling me that my computer is not authorized to use the apps - I am unable to authorize it (recieve the -42408 error) - i've seen references to an itunes 9 issue but the fixes listed there dont seem to work - any ideas?

Try taking a look at this Apple article -> iTunes: Advanced iTunes Store troubleshooting
"Error 42023" through "Error 42408"
These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.
Install the latest iTunes from apple.com/itunes/download/
Remove the SC Info folder.
If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.

Repeat request 4 help - iTunes 6.0 not recognizing purchased

I'm re-posting this question, hoping for help... thanks!
iTunes 6.0 software not recognizing purchased songs
( msg # 1.: Posted Oct 15, 05 9:14 pm )
Good Evening,
I had written for help before, but couldn't get the 5.0.1 problem resolved. There was great advice (bnoir, et al), but lack of time and frustration played a factor.
So I hear Itunes 6.0 is out and I figure it's a fix to the problems people had with the previous version. Maybe it is, maybe it isn't.
I run iTunes on a Windows XP platform on an IBM computer (from the Dell people). I have a 3rd generation iPod, which has 20 gigs.
My iTunes shows that I have 5239 songs (some of which are short comedy bits) that I've never had a problem uploading to my iPod before the upgrades (5 and above). Here's what I've done to resolve this problem so far:
1) Uninstalled Quicktime
2) Turned off my spyware and virus programs
3) Downloaded the newest version of Quicktime (standalone application file)
4) Uninstalled iTunes 5.0.1 version
5) Restarted the computer
6) With spyware and virus off, installed quicktime, then iTunes 6.0 version
Everything seemed to be working well. I suddenly could play music on the newest version with my computer. It didn't freeze, I was thrilled.
HERE COMES THE PROBLEM:
Plugged in my iPod to do an update... haven't been able to do so since late August 2005. Got an error message that read
"Some of the songs in the iTunes music library were not copied to the iPod "Josette's iPod" because your iPod software is too old. Got to www.apple.com/ipod to get the latest iPod software update."
So now, instead of 5239 songs, my iPod only has 4858. It doesn't look like it downloaded any songs that I had purchased from the iTunes music store. That's 370 songs, none of which are showing. But theres a few more than that (do the math), but not many.
I did a screenshot of the error message, which I typed out above. I'd send you the shot, but I couldn't figure out how to attach it to this forum.
Any assistance would be appreciated. I'd love to hear these songs in my car! :-D
Thanks,
~ Josette ~
Relates to: Automatic Software Update
Dell Desktop Home Computer; Windows XP; 20 gig IPOD
RE: iTunes 6.0 software not recognizing purchased songs
( msg # 1.: Posted Oct 15, 05 9:14 pm )
Imaginette
Joined: Oct, 2005
Posts: 7 Oh yeah, one more tiny thing...
Don't know if it makes any difference, but the iTunes software won't let me get into change info in the MY ACCOUNTS area. Says I need to change the computer date to sync up automatically with the internet. I checked the setting, and it does, so that can't be the problem.
It also says to check the computer's ability to accept cookies. From the internet tools menu, I can see that I'm on Medium security level, and that's not changed since I had iTunes originally.
I emailed this question to APPLE earlier this evening, but the reply said it would take around 72 hours to answer.
Don't know if that's related or not... but it's worth adding to the pot.
Is it worth going back and uploading an OLD version of iTunes? Maybe the 4.? version? (Not that I'd know where to find that, but it's worth asking).
Bnoir, anyone?
THanks a bunch!

I returned the Mac Mini and got an iBook G4 instead.

HT1296 I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device.

I have rented a movie in ITunes, however it does not show up in the movies on my ATV, but purchased movies do. What's up?

I have rented a movie through ITUNES, but it does not show up on my ATV movies menu as they have in the past in a category called rentals. In fact that category isn't shown. My purchased movies are showing up. What's up?
Bindlach61

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I just got a new macbook pro. How do I get the 900 songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work.

I just got a new macbook pro. How do I get the 900+ songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work. I would like to have access to my full library without going into the user profile of my old computer, which is on my new computers hard drive. I would like to eventually delete the old profile so that I have more space on my hard drive.

http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US

HT5622 I want to use free apps on my Ipad and do NOT wish to submit a credit card to Itunes. My Apple Id works, but won't let me migrate past the credit card phase in itunes. I don't wish to sumbit or use a credit card because I will not make purchases.

I want to use free apps on Ipad 2, but it continually asks me to submit a credit card in Itunes. I do not wish to purchase anything apps or music. I am only interested in free apps. If I were to make purchases, I would use a prepaid card like an itunes card or an app card, but NEVER a credit card. I can't seem to bypass this option of using a credit card and need to. I have another Ipad 4 and have never needed to use my credit card to migrate past itunes to use any apps. How do I get past this credit card request and still use my ipad 2. According to my Ipad 2, if I don't plug in a credit card, I can't even use free apps which is stupid.

You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps

My iTunes says that there is a problem with my ipod and i have to restore it, but i bought songs on my itunes on my ipod not on the itunes on the computer so i have not transfered purchases and now it wont let me how doi restore without losingmy newsongs

So my itunes says that there is a problem with my itunes and i have to restore it but i have purchased ne songs through itunes on my ipod not through the computer so of course i would have to transfer purchases on my ipod to the computer before i restore it so it does not delete everyting and then i cant back them up. So i went to transfer purchases and It wouldent let me. So how do i transfer my purchases before i restore my ipod so i can back it uup so i dont lose everything. Thanks

There is a backup plan after doing the Restore. Read this.

Every movie purchase through iTunes fails to transfer to my iPhone or iPad and the message I get is this: some of the items in the itunes library, including were not copied to the ipad because you are not authorized for them on this computer... help?

For a couple months now, every movie purchase through iTunes fails to transfer to my iPhone or iPad giving me the error: "some of the items in the iTunes library, including were not copied to the iPad because you are not authorized for them on this computer". I have read many forums about deleting, reinstalling, de-authorizing and authorizing my iMac through the iTunes store. Many suggestions don't work except to rename the movie to *.MP4 in Finder under the iTunes movie directory. I imagine this is a setting or a bug somewhere... any suggestions on how to bypass having to rename the files in Finder? My research into Google suggests this problem dates back to 2007 or so but it is now more prevalent than ever.
Thanks.

Try:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

Hello, i purchased the movie Changeling and its shows in Itunes library but will not transfer to my Ipod. It has the Icloud icon showing in the top right hand corner and if i click on play it starts to download from Icloud again and it does this each time

hello i purchased a movie recently and it shows in my Itunes library but will not transfer to my ipod. It has the Icloud icon in the top right hand corner of the cover and if i click on play it starts to download from Icloud again and it does this each time i wish to play it, the same now happens to all my purcased movies which of course uses additional ISP download allowance. Before the recent update and lay out of Itunes this didn't happen i just purchased a movie and downloaded it then synced it to my ipod and enjoyed it. But now this latest movie purchase will not download to my ipod. I have sent the problem to Itumes and if there is answer i havent received it. Appreciate any advice
regards john

Hello hotsone,
You may need to download a lower resolution version of the movie in order for it to sync to your iPod.
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Cheers,
Allen

I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put

I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?

Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities

HT1491 I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.

I purchased a music album on itunes and it's not listed in my purchased music category. How can I get the music on my iphone? I purchased the music through itunes app on my iphone 5.

Hi Vgreen08,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT201209 I redeemed a gift card of $15 in mu Itunes Store. I purchased one book in IBooks of $6.99 now the balance in my iTunes store is $ 7.10. How Do I use this balance to buy another book or music from my Itunes Store It is not using my balance?

I redeemed a gift card of $15 in my Itunes Store. I purchased one book in IBooks of $6.99 now the balance in my iTunes store is $ 7.10. How Do I use this balance to buy another book or music from my Itunes Store It is not using my balance? Whenver I try to make a purchase it is trying to charge my Visa Credit card. My Credit card is no more active. I want to remove my Visa credit card and use Itines gift card fro purchase in Itunes store.
TIA
Bikram Suri
<Email Edited by Host>

Sir,
I thought So too but then I went to Itunes Library and try and buy a single song from an album for $1.29. Now my Itunes Gift card balance is $ 7.10 as I mentioned earlier. it still did not let me buy and kept trying billing my Visa card.
Should I restart my PC and Itunes and retry. What do you suggest?
regards
Bikram Suri
[email protected]

My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in but not make purchases from the store so I set up a new login/account . Is there any way to move my music to the new account?

My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

ITunes 10.6.3 Not Permitting Purchases

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