ITunes 10.6.3 not playing song previews at all

Since Wednesday my iTunes 10.6.3 is not palying song previews at all. Clicking the play radio button shows it response as poitning at it I can see teh stop button. But no sound no movement on the playback progress bar at the top. I have upgared to Mountain Lion but this problem started a week before the upgrade. I have reinstalled iTunes twice and checked on my other Macbook same problem. Frustrating as one cannot buy song beofre previewing.

Hi,
yes I understand that. I assume that your mac is "authorized"? You might also have a problem with IPV6 causing interferrence. Have a look here: https://discussions.apple.com/thread/3202188?start=0&tstart=0
to turn off IPV6.

Similar Messages

I have songs in my iTunes App that will not play. It keeps saying that this computer is not authorized to play would you like to authorize it. I would but its asking me to authorize an account that was changed. What do I do????

I have songs in my iTunes Application that will not play. I keeps saying that this computer is not authourized to play name of song would you like to authourize it. The problem is its the old account I had and that has been changed. How am I going to authorize these songs when this account no longer exists.

I posted about this yesterday -- it happened to me, and the solution was incredibly simple. An Apple tech guy had me delete my SC Info Folder, located on my XP in Application Data.
Here is my post:
https://discussions.apple.com/message/15134112#15134112
Here is the link about the SC Info Folder (4th down):
http://support.apple.com/kb/TS1389?viewlocale=en_US
It wasn't every song, just a few of them. A nightmare to figure out what to do, but it was solved upon reboot.

I attempted to download a song. It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H.

I downloaded a song to my itunes and it will not play. How do I get it to work?

I downloaded a song off of itunes and it will not play but indicates that it is downloaded. Any thoughts on how to get it to work?

Hi randybratton,
If a specific song that was purchased on your iPhone won't transfer to iTunes on your computer, you may want to try redownloading it directly to your computer from the iTunes Store. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
- Brenden

ITunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song

iTunes says computer not authorized. When I try to authorize computer it says it is already authorized but will not play song. Note. Library was moved from PC to MAC. I am signed in to Itunes with the Apple ID created on the old computer which is different than the Apple ID used to set up the MAC.

I'm experiencing the same thing under iTunes 11.1.1:
iTunes says the computer is not authorized, prompts me to authorize
I enter my credentials, iTunes says computer is already authorized
When I attempt to play song, iTunes starts at bullet point 1 above over again.
My attempted fixes:
I tried everything in this support document, to no avail: http://support.apple.com/kb/TS1389 (Note: I cannot find a SC Info folder on my Mac)
Deauthorize and then reauthorize computer
Delete song and try to redownload from iTunes store - there's only a button that says 'purchased' with no option to redownload it
Note: I am using only one iTunes account, and I double checked the song info - I'm authorizing the correct account - 12 songs from the same album purchased at the same time play fine. As does the song in question - from the finder. Only iTunes stubbornly refuses to play it.
The most odd thing is that iTunes music is DRM free - the song in question was purchased only a few months ago. Thus there's no need to authorize the computer to play it.
I was hoping that iTunes 11.1.1 would cure it - no dice.

HT1420 I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any

I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any help?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

My iPod will not play songs that I've put on it from my computer.

It plays Them on iTunes, but they will not play on my iPod.
It selects the songs, and brings up the screen, and the icon is on play, but the songs do not play.
They're not songs I bought, it's some that I put on my iPod manually from the music I had on my computer.
I've restored it, and tried again, but I don't know why that didn't work.
Please help me! I'm dying of music depravation.

Are they in a format the iPod can play?
http://docs.info.apple.com/article.html?artnum=61476

HT203167 I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.

I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.

Did you copy your actual iTunes content from your computer before reinstalling iTunes, or did you just copy your iTunes library which only contains the pointers to your songs / books locations ?
You might, depending upon your country and if they are still in your country's store, be able to redownload your music purchases and your ibooks via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - you will need to delete the entries from your library (where you are getting the 'unable to locate' messages) before they will potentially show with the cloud icon against them in Purchased for redownloading.
Or copy them from your backup of your downloads/library and add them to your iTunes library via File > Add To Library

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and can't go any further. How do I fix this?

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and will not go any further. What can I do? I am using a pc.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Macbook Pro will only allow AirPlay to play through iTunes, therefore I can't play songs through Safari

Macbook Pro will only allow AirPlay to play through iTunes, therefore I can't play songs through Safari. I have tried going on to the Sound settings and selecting AirPort Express but its just jumps back to internal speakers. Its WELL ANNOYING! Any ideas?

Macbook Pro will only allow AirPlay to play through iTunes
This is normal.
To be able to play any audio source on your MacBook Pro, you might want to take a look at an application like Airfoil. More info below:
Rogue Amoeba | Airfoil for Mac: Wireless Audio Around ...

Just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing

just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing - any ideas

Hello cf-design,
You may need to delete, then redownload the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you're still unable to watch the movie, please report the issue to the folks in the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

Captive 6 audio not playing in preview

I am having an issue with audio playing on some of the slides in preview mode, other slides the audio works fine. On the problem slides, I am able to play the audio on the slide or timeline but in preview mode it will not play.

Which Preview mode? If it's the "Play this slide" preview, perhaps you have managed to mute the audio?
Look at the image below for reference.
Cheers... Rick

My 4G Ipod shuffle does not play songs in the correct order? Already restored to factory settings and no success.. Can anybody help me?

My 4G Ipod shuffle does not play songs in the correct order? Already restored to factory settings and no success.. Can anybody help me?

I FINALLY GOT IT! after months of relentless synching/autofilling problems on my 4th generation i figured out the solution.
this is what i did: plugged in ipod on off mode~>manually deleting my ipod's songs~>restored factory settings~>unchecked automatic synch~>made a new playlist with exactly the songs & order i wanted for my ipod (just dragged old playlists into the new one)~>then autofilled that new playlist into my ipod. came out like a charm! (before u autofill UNCHECK random add songs)
my ipod always ended up autofilling/synching my customized playlists wrong or it would automatically do my music library (and that was way unorganized), so this worked.

I purchased a movie on itunes and it will not play on the itouch

I purchased a movie on itunes and it will not play on the itouch. it states that the "movie could not be played.
Any ideas? when I called for support, i was told I have to pay

You have posted in the itunes U forum, where colleges, universities and museums post educational content for students.
Try posting in the appropriate forum.

I tunes on my iphone will not play songs. it runs through the library at break neck speed when i click on a song...help!!, i tunes on my iphone will not play songs. it runs through the library at break neck speed when i click on a song...help!!

i tunes on my iphone will not play songs. it runs through the library at break neck speed when i click on a song...help!!, i tunes on my iphone will not play songs. it runs through the library at break neck speed when i click on a song...help!!

Try force-closing the Music app: from the home screen, double-tap the home button, locate Music in the list at the bottom, tap and hold it until it wiggles, tap to close it, tap the home button again, then try to play your music again.

ITunes 10.6.3 not playing song previews at all

Similar Messages

Maybe you are looking for