Itunes 10.6.3 won't accept my iPad2

I downloaded itunes 10.6.3 today. I was receiving an error message when I plugged in my iPad 2 to charge. But nothing has changed. My laptop won't accept the download to my iPad. And my iPad won't charge. What happens next?

An iOS device running iOS 6 requires iTunes 10.7 in order to sync. Start iTunes on your computer and use the menu to check for updates. If your computer OS can run iTunes 10.7 you will be given the opportunity to update iTunes. If your computer cannot run iTunes 10.7 no update will be available and you'll have to update the computers OS first.

Similar Messages

  • Had to rebuild iTunes library and it won't accept most of the videos it previously had? Why?

    I'm having a strange problem with iTunes -
    My boot hard drive recently crashed and took iTunes and my library with it. Fortunately I had all of the music and video files themselves backed up on another drive. When I reinstalled the OS and iTunes and then attempted to add all of the music and video files back into the new, blank iTunes, it accepted all of my music files but it kept crashing when I tried to add the video files back in.
    The details: using a 24" iMac 2.4 GHz Intel Core 2 Duo with OS X version 10.9.4 both before and after the hard drive crash, and iTunes version 11.2.2 was my working copy of iTunes with all of my media files happily loaded in it's library, but the newly installed iTunes was at first 11.3.0 and now 11.3.1. Neither with version 11.3.0 nor 11.3.1 will it load all the video files into the library (haven't tried downgrading to 11.2.2, maybe I should? but we'll get to that in a minute).
    I have about 300 video files of several different file types (.mpg, .mp4, .m4v, .mov) which over the years I had added to iTunes as I acquired them, and at the time of the hard drive failing, they were ALL in my iTunes library and I'd never had iTunes reject any file types. They all played fine as well as being a part of the library. And since I had added them over the years, they were added during quite a few different versions of iTunes as it was upgraded over time.
    So, after I added all the music back into iTunes on the new drive, I attempted to add the videos all at one go, but it crashed after only 5 or so files being incorporated. Thinking it may have been too many at once, I tried adding them in smaller batches, but had the same problem. I took a look at what it had added before crashing each time, and found that every time it would load only mpeg 4 files, either .mp4 or .m4v, and would crash as soon as it encountered an .mpg or .mov. So I added all 50 or so of the mpeg 4's, and then tried adding the .mov and .mpg files individually and found that no matter which one it was, it was apparently the file type it didn't like, not the individual files themselves. Randomly trying about 75 led me to that conclusion, but I didn't try all 250, so I guess it's possible there might be some .mpg's it would take, however I only had about 10 .mov files and it won't take ANY of them. Considering all of these files regardless of their type were part of my old iTunes library for years and worked just fine, I don't understand why it won't take them again. I tried adding them by dragging them to the open iTunes pane, and by using the import command, and neither way works, all that happens is it crashes. Every time.
    I tried converting these files to mpeg 4 types, and when I do that, it will take the converted version. However, a lot of them don't come out right when converting them, either the audio is messed up or the dimensions of the movie are incorrect and stretched or squished. It seems I could fix this problem by making sure every video file I add is an mpeg 4, but since I'm having so much trouble converting them properly and it's terribly time consuming, I was hoping someone would have insight into this strange, strange problem. I tried to see if this was a known issue with iTunes, that it only takes mpeg 4 files now, but I can't find anything about that. Anyone know if that's the case? And therefore hopefully an upcoming patch will fix it? Or is it just a weird, weird problem with me only?
    Very frustrating, hopefully someone can help me out. Even if there's no apparent fix, maybe someone can recommend a good application for converting movie files that is easy enough to use for someone who's not familiar with the process, i.e. maybe it can auto-detect things like the audio quality and dimensions so it comes out right without me having to be a real whiz at it? Thank you all very much in advance for your help!

    OK, so I have now found that this is apparently normal for iTunes, to only accept mpeg 4 movie files, all the searching I did before I must have worded it wrong because I couldn't find anything about this, incredibly. Had been looking for why iTunes won't take all the files it previously did, like if it had been changed, and it hasn't, it's allegedly always taken only mpeg 4 files. Also I had been searching for why iTunes crashes every time I try and add/import anything but mpeg 4 files, and even sometimes with mpeg 4 files. That isn't normal, it's supposed to just do nothing apparently as I've just found out. So for these reasons I didn't find the answer despite my searching all over the web.
    So I guess that answers my own question now, but I'm still perplexed as to why I absolutely, definitely, without any doubt, had several hundred movies of a few different video file types loaded, accessible and playable in my iTunes library that everything here claims iTunes never accepted. It apparently shouldn't have been possible for me to have done this, but for probably 10 years it's been this way.
    Perhaps since I don't remember adding these files to iTunes anymore recently than maybe 6 or 7 years ago, the iTunes back then did accept all kinds of file types? Or could I have somehow had some video codecs or software that expanded the capability of my movie players like Quicktime Player that unwittingly also allowed iTunes to take those files as well? All I know is somehow it worked! So now my question is how did I have it working before, so that maybe I can make it work again.

  • Itunes 11.1.4 won't accept my password to iTunes store

    Just downloaded itunes 11.1.4
    Seems as though I've lost a bunch of music, podcasts, and settings in the download.  My password isn't accepted by the itunes store.
    Anything wrong?  Can anyone give advice?

    After trashing all the relevant preferences, still no fix....
       It should be noted that when I deauthorize my computer, and then reauthorize it, it has no problem accepting my AppleID password to get this done.  Upgrading applications, no go.

  • How do you update apps that where purchased using different iTunes accounts?  I get a cannot connect to iTunes message and it won't accept the password even after you change it.

    Both my iPad and iPhone have the same problem.  I have purchased apps with three different accounts. I understand I will need to use the original acct to do the update but every time it asks for the password I put it in and get a message that I cannot connect to iTunes store. I have even had the password reset and it still will not connect on the upgrade.  But I can sign in with that account and purchase new apps i am loading a free one now just to make sure. So what is that about?  Please do not tell me I have to also use the original password!  We have reset them so many times that there is no way to remember the original one used at time of purchase a year and 1/2 ago.  Please help. I have also upgraded to the iCloud thinking this would solve the problem but it still exists.

    I use only one Apple ID and only one ID. I did have to change the password at one point but I had no issues at all with updating apps after I changed the password.
    If you can download new apps with the ID that you changed the password for, I would think that you will be able to update apps associated with that ID as well.
    Did you try restarting the iPad after signing out of the one account and then sign in to the other account/accounts?

  • HT201363 My iTunes and App Store won't accept the new password that I reset, why?

    Couldn't get into my iTunes and reset the password. Now I can get into it from my other devices, not my iMac. I've reset the password twice with no resolution. Can anyone tell me why this is occurring, and what I can do to resolve it?
    Thanks
    Scot

    Try here >  Frequently Asked Questions About Apple ID
    If nothing there helps, use the email form here >  iTunes Store - Contact Us

  • I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?

    I cant' sync my ipod because it says"The iPod cannot be used because it requires iTunes version 10.6.3 or later. I can't download it because my MAC is version 10.5.8 and it won't accept the newer version of itunes. Any suggestions?

    If you're using a fourth generation or earlier iPod touch, click here and download the software.
    If you're using a fifth generation iPod touch and an Intel Mac, buy Mac OS X 10.6 from the online Apple Store and run Software Update.
    If you're using a fifth generation iPod touch and a PowerPC Mac, buy a newer computer.
    (73046)

  • HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • My billing information is correct however iTunes won't accept it. I have tried changing it to "no" card, my statements from the banks are addressed to the same address. What the **** is going on?!

    My billing information is correct however iTunes won't accept it. I have tried changing it to "no" card, my statements from the banks are addressed to the same address. What the **** is going on?!

    Debit cards already in an account seem to keep working, but many people have reported that when entering or updating a card that debit cards are now rejected, and they're not listed in the accepted payment methods.
    As to your issue, only the iTunes Store can help you with this. I understand the irritation, but please note that the U2 free offer is just a single song, not an entire album, so we're only talking about $.99 if you miss out but still want the track. Not a big deal, in my humble opinion.
    Regards.

  • ITunes won't Accept!!!

    for some strange reason iTunes won't accept file's whose format suffix is: .rmj, is there a decrypter for this format of file available for download??

    Aaron, .rmj files are REAL MEDIA streaming files that are not meant to be 'saved' . . . they do it that way for a copyright reasons, I suppose.
    That said, I Googled ".rmj", and a LOT of converters are out there will do what you want. Since I've never used one and since I didn't see any free ones, I won't make a recommendation, ...well, you Google .rmj and you can decide what would be best for your sound needs AND your wallet.
    Good luck!

  • My iphone won't accept my iTunes password for it's updates. How do I fix it?

    My iPhone won't accept my iTunes password for it's updates. How do I fix this? Or what is the number of an actual person (no AI) that I can contact to help me?

    Hi,  Did you find a fix for this?  I have the same issue, I've logged out of everything I can think of on my phone and logged back in again and it appears to accept the password.  Yet when I try and update my apps it says that the password is incorrect!  Ive reset my passwords both AOL and Apple.  When I log on via a PC it accepts them, but when I try and buy / update something via the app store on my phone it says that the password is incorrect.  Ive made sure that software levels are up to date etc.
    Any help would be much appreciated!
    Thanks

  • My iPad won't accept my Apple ID on iTunes & App Store

    I recently had a problem with signing in with my apple id on ipad. It started when I can't download applications from the app store properly. The device will ask for my password but once I've entered the password it will load for a moment and get that GET button again. So I now signed out my apple id on itunes as well as icloud. I've reset my password. Now, it won't accept my apple id and password. But it worked perfectly on my icloud account. Once I've entered my password and id it will just load for a bit. The sign in button will not be active. But then after several seconds it will appear again with no further notifications or error display.

    Hi Go to itunes bottom of page sign out then sign back in that may help . Cheers Brian

  • My ipad won't accept my passcode and says "contact itunes" which doesn't work.

    My ipad won't accept my passcode and says connect to itunes.

    Is your iPad recognised by your computer's iTunes when you connect it to your computer ? Resetting a disabled device : http://support.apple.com/kb/HT1212
    If it's not recognised then do you have the latest iTunes version installed on your compute ?
    Device not recognised on a PC : http://support.apple.com/kb/TS1538
    Mac : http://support.apple.com/kb/TS1591

  • I have iphone4 and MacBookOSX 10.4.11; I'm trying to sync an itunes purchased game from my book to phone and it says I need to update to itunes10. Problem is my MacBook won't accept that version

    I have iphone4 and MacBookOSX10.4.11; I'm trying to sync an itunes purchased game from my book to phone and it says I need to update to itunes10. Problem is my MacBook won't accept that version so how do I get the game on to the phone? When I tried to buy it from the phone itself (as I have others), it wouldn't because over 20 MB

    You need to purchase a retail Leopard install disk or Snow Leopard upgrade disk(if your computer meets requirements for SL). Then update iTunes to 10.1 or greater. Check eBay or Amazon for retail Leopard Disks. You can also try calling AppleCare.

  • I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password.

    I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622

  • ITunes won't accept my password or let me log in

    I am trying to log in to iTunes from my desktop (Mac), and my password is being rejected. Error message says I entered password wrong, and says an email will be sent to me at my email address on file. However, no email every arrives.
    NOTE: I have no problem logging in with my Apple ID and password when I go to www.icloud.com or when I go to Manage My Apple ID Account on the Apple web site. There clearly does not appear to be a problem with my ID or password, but iTunes won't accept it! I was logged in probably an hour ago, but logged out in order to access some of our other family Apple ID accounts, and no I can't get back in!

    Hello, Welcome to discussions.
    More assistance can be found
    http://www.apple.com/support/itunes/store/email/
    If needed you can email support on that page.
    You may also wish to visit https://myinfo.apple.com/
    And see if you can sign in.
    You may also wish to see if you can sign in while using a different computer and or logging your system onto a different internet network. Please also ensure you have latest iTunes installed.
    http://www.apple.com/itunes/download/
    Uninstall/Reinstall Apple iTunes Software
    http://support.apple.com/kb/HT1925

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