ITunes 10.6.3 won't install, any help?
I was not able to update iTunes on my computer, running Vista 32 Bit.I followed the instructions to uninstall several programs. But now I can't install iTunes. Any ideas?
IE and Chrome
I'd try Firefox ... it handles network connections a little differently from Chrome, IE or Safari, so in cases where there's an issue with IE or Chrome, Firefox can sometimes get a working installer (and vice versa, though IE working when Firefox doesn't in this sort of context is a bit rarer overall than Firefox working when IE doesn't).
If still no joy with Firefox, I'd try the download of the installer to a different PC.
Similar Messages
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24" iMac won't install any 'large' Apple software updates from the internet
I am having a serious issue with my iMac and neither the people on the phone at Apple Care or the 'Geniuses' at the Genius Bar have been able to assist. So, maybe someone here can:
First - here is the background information about what happened and what I've done:
A few weeks ago when the new iTunes 10 came out I went to upgrade. The upgrade failed it said. So, I thought perhaps Apple was having issues with the new software or something. So, I thought - Ok, I'll give it a day or two.
I come back and try again from Apple.com - no luck. Hmmmm - well, I just happened to see my 'software update' icon pop up and there was iTunes. I thought "Great! Now I'm sure it'll install!" No luck.
So, I think - well, perhaps I've done something to corrupt my profile. So, I create a new profile and try again. No dice.
So now I'm really confused and figure - ok, let me try a partition and I'll try again. Still nothing.
Finally I figure - ok, something is wrong here. So, since nothing is working I backup my music and important files and wipe out the hard drive and start over. No luck. And, in fact - since I had gone back to 10.5.4 or whatever - software updates needed to install to get me back to 10.5.5. Those wouldn't install through software updates OR when downloaded from Apple.com - Smaller downloads like, flash, java, firefox, etc - all download and install without issue.
I decided to engage "Apple Care" and they call me at the time I specified and we begin to do some tests on the hardware and everything came back ok. We tried from Apple.com and software updates again - still won't install the software. Keeps coming back with "Software installation failed" something about the package installer was corrupted during downloading.
The guy at Apple care thinks perhaps its my network corrupting something. This begins to make a little sense and I think, maybe he's right. My wireless router isn't that great so, maybe I'll just go replace it. However, while I'm checking out I begin to think that maybe its NOT my wireless router - because I do have 2 other computers in my house who haven't had issues downloading anything. So, this is unlikely. But, I didn't like the wireless router anyway - so I went ahead with the purchase.
I get it home - set it up and try again. STILL not working. So, I make an Appointment at the "Genius Bar". I take it in - show them the screen shots of the errors and we get started. They try to do the install of either iTunes or the combo update on THEIR network - still won't work. The genius thinks I have a bad HD and takes the computer for 2 days to look at it.
I finally get to go pick it up - excited that I'll have my iMac (which I use for work) back and functioning again. I go pick it up and they decided that it wasn't my hard drive - but likely my RAM. They couldn't prove it was the RAM but figured since I bought the RAM after I bought the iMac that this must be the issue (even though it was up to exact Apple standards and was from Crucial). So, I think - well, while I have a blank slate I'll go ahead and install Snow Leopard. So, I pick up Snow Leopard and get new RAM too and go home to install.
I get the computer home, put the new RAM in, install snow leopard and get ready to work! After snow leopard install is done - it has some new updates it needs to install. And the update FAILS to install again. Oh, and they never replaced the HD.
So, I call Apple Care again - they have no clue. They suggest making an Apple Genius Bar appointment. So, I take it in again. They run diagnostics on it from their 'Triage' external hard drive and everything checks out. He says its probably the hard drive (same conclusion they came to the first time) and said that they would replace it.
I get the computer back - take it home. Everything is up to date. All the software updates were back in place including iTunes 10. However, I still want to test and see if I can download iTunes and/or do updates. So, I uninstall iTunes and download it again. Same problem. STILL won't install any large software downloads. But, again - Smaller downloads like, flash, java, firefox, etc - all download and install without issue. Just no core Apple updates or things like iTunes will download and install on my iMac.
I then took it to a friends house - set it up on his network - same issue.
So to sum up:
I have re-imaged the hard drive several times
I have replaced the ram
I have replaced my networking hardware (even though other machines on the network have no issues)
I have taken it in twice to the Genius Bar and they still haven't fixed it
The Problem followed the machine and exhibited the same issues in store as it did in my home (so we know the problems stays with the machine)
I have tried it on yet a 3rd network and the issue still exists
The people at the Genius Bar told me that If I still have issues then its with my network - even though its been proven it wasn't.
Its only larger downloads like Combo Updates and iTunes that won't install.
Any ideas? Sorry for the long post but its been quite an ordeal.Yes, I have tried the updates directly from the Apple website and a different issue occurs. When I do that I get various different errors - the most common saying 'Codec overrun'. This has happened both before and after complete software OS reinstalls (Completely wiping the HD clean).
I did a video of my issue on my iPhone. I had to cut it and compress it to get it off my phone without syncing (because I can't sync it since I can't get iTunes installed now). So, its about a minute long if anyone wants to see it:
http://www.youtube.com/watch?v=8leWwEoIeXI
And yes, we tried to repair permissions a couple times but didn't seem to have any effect on whether it would install these updates. Again, it's NOT all software downloads/installs. It seems to be limited to LARGER pieces of software. Example: Firefox, Flash, Java and Silverlight have all downloaded and installed without error on my iMac. Apple combo updates and iTunes won't install at all. -
itunes wouldn't download the new update, so i had to uninstall itunes, and now it won't install. why?
Hey megannnnn14,
Thanks for the question. I understand you are experiencing issues installing iTunes for Windows. The following article may help to resolve your issue:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
i updated my itunes, and now it won't play any of my music. i tried deleting it and reinstalling itunes, but it still is doing the same thing: whenever i click on a song, it looks like it's going to play (and my last.fm thing starts scrobbling it) but it just doesn't play the song, ever. it sits there, with the play button played. i am so frustrated with itunes, and i have no idea how to resolve this.
Hi ryanmar,
If you are having issues with audio playback in iTunes for Windows, you may find the following article helpful:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Regards,
- Brenden -
windows 7 64 bit will not install itunes..it tries to install and keeps telling quick time for windows did not properly install any help?
Hi Tamekia,
I am sorry to hear nothing has worked yet. I have looked up some additional information and possible solutions. Follow the steps in this document to perform a level-three uninstall, register the Windows Installer Service, and then reinstall the HP software. An uninstall and reinstall of the software deletes and overwrites any of the files that might cause the error and resets the Windows Installer. HP recommends that you download the latest software from the HP Web site to remove any files that might be causing this error.
Level-three uninstall, and register the Windows Installer Service
Note: The title of this document is not specific to the issue you are experiencing or the operating system you have, but the 3 steps and instructions are what I suggest we do to resolve the issue you are experiencing.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
AIR seems to install but won't install any AIR apps
I installed AIR on Windows 7 64-bit Enterprise Edition, and it seems to install OK (no error messages). But when I go to install an AIR app (Yammer desktop in this case) it will not install the app and I never see the installer come up. This is a new computer that never had AIR on it. First I went ot the Yammer site to load the app there, as I did on my XP computer. The install started, but hung up. I was at work, so I let it sit for a few hours, but it was still hung. I then rebooted and tried to install using the offline installer. It seemed to install, but won't install any AIR apps. I have uninstalled/reinstalled AIR and Yammer but no change. I also tried uninistalling using the MS FixIt utility, but no difference. AIR seems installed but if I go to the Yammer web site, it tries to install AIR again. Log below.
[2012-02-29:10:40:34] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-02-29:10:40:34] Commandline is:
[2012-02-29:10:40:34] No installed runtime detected
[2012-02-29:10:40:42] Relaunching with elevation
[2012-02-29:10:40:42] Launching subprocess with commandline c:\users\ti905568\appdata\local\temp\airadbf.tmp\adobe air installer.exe -ei
[2012-02-29:10:40:42] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-02-29:10:40:42] Commandline is: -stdio \\.\pipe\AIR_1448_0 -ei
[2012-02-29:10:40:42] No installed runtime detected
[2012-02-29:10:40:42] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2012-02-29:10:40:42] Installing msi at c:\users\ti905568\appdata\local\temp\airadbf.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-02-29:10:40:44] Runtime Installer end with exit code 0
[2012-02-29:10:40:45] Elevated install completed
[2012-02-29:10:41:04] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-02-29:10:41:04] Commandline is: "D:\UserData\TI905568\My Documents\Downloads\Yammer.air"
[2012-02-29:10:41:04] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-02-29:10:50:08] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-02-29:10:50:08] Commandline is: "D:\UserData\TI905568\My Documents\Downloads\Yammer.air"
[2012-02-29:10:50:08] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Any help would be appreciated.
TomHi Tom,
Would you be willing to do a desktop sharing session with me so I can take a look at what is happening with your system? If so, please contact me at [email protected] If you want to try something immediately, I'd recommend creating a new, temporary, user account and seeing if you can install Yammer there. If so, log back into your normal account and try launching the installed Yammer app.
Thanks,
Chris -
?? iphone 5 won't activate w/itunes, wants itunes 10.7 which won't install on OS 10.5.8.
?? iphone 5 won't activate w/itunes, wants itunes 10.7 which won't install on my IMAC (OS10.5.8)
Yes... the iPhone 5 on iOS 6 requires iTunes 10.7 which in turn requires OS X 10.6.8 (Snow Leopard) or later...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
Be sure to make a Backup of your Current System Before Upgrading... -
After the update iTunes keeps crashing and won't play any of my music and keeps restarting my phone.
After the update iTunes keeps crashing and won't play any of my music and keeps restarting my phone.
Anyone else have this problem and resolved it?
Thank you!Well, I hadn't rebooted after the 7.1.1 upgrade, but obviously I had to restart iTunes. After I rebooted my iBook iTunes worked... Maybe the 7.1.1 update should be marked with a must reboot?
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itunes 10.2.2 won't install on my computer. I have tried everything in the support list already, removed all apple files, quicktime, itunes(older version) from the software lists. re-starterd computer, new installations, nothing will help. I have an ipad and an ipod but I can't use it anylonger because my computer refused to install itunes 10.2.2. Please help
This procedure might work or might not work:
Uninstall iTunes according to Apple's directions here
http://support.apple.com/kb/HT1925
Download the free Ccleaner and repair your Registry
http://www.piriform.com/ccleaner/download/standard
Then download/install iTunes again from the Apple website
http://www.apple.com/itunes/
Your iTunes content will not be removed,
Please regularly backup your iTunes content to external medium (hard drive, cd/dvd's) using the File>Backup Library in iTunes. Apple will not reissue new copies of content.
(Notice: this post is a copy/paste in a hope that a uninstall/reinstall and repair of your Registry may solve your particular issue, Windows issues are particular difficult to resolve due to multiple factors, so my advice is to be taken into advisement with others recommendations which may be more specific or experienced in resolving your issue. If it or others recommendations solve your issue, please respond back with a "Correct" or "Helpful" or not resolved responses so we can further refine our efforts in trying to successfully assist others. I receive no compensation for product mention.) -
Apple's download iTunes 11.1.2 won't install, what do I do?
apple's download iTunes 11.1.2 won't install, what do I do?
apple's download iTunes 11.1.2 won't install, what do I do?
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Upon updating to higher available ios 5, my 3gs iphone got stuck showing cant activate,no SIM installed, any help ?
Sounds like your phone was jailbroken.
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I can't watch YouTube videos on my brand new MacBook Pro with Lion. It says I need to download Adobe Flash Player but that won't install. Help!
The same thing happens to me, Safari asks me to update the Adobe FlasPlayer, I download, start the installation process, ask me my username and password in order to install, then see a window where I choose if I want to always install the updates , or ask first, or not inslate updates, and at this point it is not progress, I can not cancel the process, I turn off and turn on my machine.
What can I do ..??
Regards. -
TS1424 i restored my ipad 3 using itune but it is unable to activate any help please
i succesfully restored my ipad 3 using itune but it is unable to activate any help please
Welcome to the Apple Community.
Are you following these instructions.
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
HT1766 Have sound only with headphones after apples new IOS install, any help would be appreciated.
Have sound only with headphones after apple latest iOS install, any help out there?
http://support.apple.com/kb/TS2802
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Okay I just downloaded iTunes 8.1.1 on my Windows PC and it won't install the update.
Here's what happens I go through the steps of installing the update -- the welcome screen provides info on what iTunes helps you do (work with iPod, iPhone, Apple TV etc and burning and importing audio CDs, plus buying songs from iTunes and video) then asks you to press next, next screen asks if you accept license agreement, select yes and click next. Next screen asks what language you want iTunes installed in (English US) and what location for me its C/Program Files/iTunes
Then press next and on the next screen it will install -- next screen shows up and then jumps directly to the iTunes has installed screen without doing so.
"Says iTunes Installer Completed"
"The installer encounted errors before iTunes could be configured.
Your system has not been modified. To retry these operations at a later time please return to the installer again. Click Finish to exit installer."
I have tried using both Apple Software Update which tells me iTunes + QuickTime could not be verified when the installation error occurs and the manual installation by downloading the file and launching it. Any ideas on
what's causing this?Lots of times this is due to QuickTime not installing properly. iTunes depends on QT to play audio & video.
Try installing QT standalone, first. Make sure you pick the option withOUT itunes.http://www.apple.com/quicktime/download/
Choose SAVE, not run. Double-click the saved exe file to start the install.
If QT installs OK, and you can get it to open and run, then try the itunes install again.
Use this link and again, choose SAVE, not run.
http://www.apple.com/itunes/download/
If you get errors during the QT install, post back.
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