ITunes 10.7.0.21 crashes when I select iTunes Store, iTunes Help, iTunes Tutorial and maybe other options.
I'm running iTunes 10.7.0.21 on a Windows 7 PC. Every time I select iTunes Store, or Home or Search from the Store menu or select iTunes Help or iTunes Tutorial or Keyboard Shortcuts from the Help menu (and probably other options) iTunes crashes (error = "iTunes has stopped working"). I tried doing a repair if iTunes from Programs and Features, but it didn't help.
Hello cee3
Continue your troubleshooting with the article below. It will walk you through starting up in Safe Mode to see if that sorts it out. If it does not, you may need to remove iTunes and its associating software and then reinstall iTunes.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
-Norm G.
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Operating System: Windows 7 64-bit
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