Itunes 10.7 not connecting to istore
it just keeps trying and gives no error message
have reinstalled windows 7 64bit
restalled itunes still the same
the PC worked with the last version at the last version still on my laptop works ok what have they done
i suppose if it can not be fixed i dont buy anything form itunes
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
Similar Messages
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I just bought my son a 4g (8gb) nano and have been trying to get it to register and up date the software. Will not connect to istore and gives message "itunes could not connect to the iTunes store. The network connection timed out." I have made sure my connection is working. I have run the diagnostic from the iTunes software and it says to check to dns settings and clear the dns cache. I have done this and they are all correct. I am running iTunes version 8. It will sync with the computer just won't connect to update on the net. Can anyone please help me with this problem.
You will want to post this question in the iTunes forum:
http://discussions.apple.com/category.jspa?categoryID=149
i -
please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.
Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H. -
i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?
If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that. If you are using iTunes 11 go to View>Show Sidebar. Now see if your iPad appears under Devices on the left side when you connect it. If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538. -
My iphone 3gs will no longer let me try passcodes and it only says "Iphone is disabled connect to itunes" well, when I connect it to my laptop, itunes says "could not connect to phone because it is locked with a passcode. you must enter your passcode on the iPhone before it can be used with iTunes" Please help!!! I have tried resetting it and all the tricks I know. Nothing works. Thanks
You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808
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Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?
Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy -
since downloading the latest version of itunes i can not connect to the itunes store can any one please help ??
I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!
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i download the new version of itune but it wont work the itune store can not connect even my apply id wont sign in it has an error 9808
Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
Hi,
My iTunes store has been fine up until now with the web downloaded version. I recently bought an iPod Nano 2gb and I decided I would uninstall my current version of iTunes and install the version on the CD provided with my iPod. Since then my iTunes music store will not load.
Error Message: "iTunes could not connect with the music store. The network connection was reset. Make sure your network connection is active and try again.
I'm a bit of a dunce with computers and errors! My network connection is fine...as I am on the internet, and msn messenger works etc etc. It says 'Local Area Connection Speed 100.0 Mbps Status: Connected'
I have tried re-installing and it doesn't work. I have tried to see if I can find other music download programs but none are compatible with iPod's as i'm sure you already know.
I recently got a new internet connection, but as I said my iTunes store was working fine after getting this connection until installing the CD version of the iTunes software.
Please can anyone help as I feel my iPod was a waste of money if I can not get my iTunes to work! I did everything that my instruction booklet told me i.e. installed the version on the CD before plugging my iPod in etc etc.I haven't actually changed anything i.e. virus programs when I reinstalled the software so I don't know why it work one minute and then not the next.
BUT...I have Windows Firewall enabled (I disabled it once and tried again but it made no difference so I have enabled it again) I have checked my allowed sites and programs and iTunes is listed as allowed. I also hae Sophos anti-virus provided by my university but I have ALWAYS had this, its never caused a problem before.
I also just tried to 'update iTunes' and it said that the update server also could not be connected to 'Please try again later'. -
TS1424 downloaded itunes but can not connect to store message reads error 11222
Trying to connect to itunes store using windows 7 professional. I have downloaded and re-installed so many times and still I can not connect. The help function is saying I am not connected to the internet. Error message 11222. I can not update my iphone with new software either. It says I do not have internet connection. Unfortunately I am not very computer savvy so no idea what operating system is.
The help function is saying I am not connected to the internet. Error message 11222. I can not update my iphone with new software either. It says I do not have internet connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
ITunes 9.1 not connecting to iTunes Store
I just updated iTunes 9.1 and I tried to access the iTunes store, but it says "iTunes could not connect to the iTunes store Make sure your network connection is active and try again." I tried again but it still won't connect... but I am connected to the internet... Help?
Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure. If you have Norton, you can find instructions for that utility on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps. -
just updated to the latest version of itunes for windows. i can't stream any of my radio stations and when i try to connect to the itunes store i get an error -3212 message saying i'm not connect to the internet, yet my browser works and my wireless status is ok.
I also had this issue when one day itunes stopped working for me on windows 8...
the error message I received first was: C:Programme files\common files\Apple\Apple Push service.dll is either not designed to run on windows or contains an error.
followed by: ITunes not installed Error 7 (Windows error 193)
Your response addressed how to fix this issue with earlier windows operating systems, but not for windows 8, so what ended up working for me was your advice applied a little differently. For anyone running windows 8 needing to know how to resolve this issue by repairing the Apple Application Support program, try following these simple steps - what a relief it was to have itunes working again after applying b noir's answer to the windows 8 operating system!
1. Swipe in from the right edge of the screen, tap Settings, and then tap Control Panel.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Control Panel.)
2. Click the Programs and Features icon.
3. In the list of programs and features, find the Apple Application Support feature and click to select it.
4. In the gray title bar above it, click Repair.
5. Approve the window prompts that follow until the repair has been completed.
6. Relaunch iTunes.
Hope this helps & good luck! -
Hi! keep seeing this message on my computer, could not connected to the itunes store unknown error occurred (3212) can someone help please?
Perhaps try the Errors 3000 through 3999 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Why when I plug in my iphone to itunes does it not connect?
When I plug my iphone into my itunes it does not come up in the Source list what do I do so I can add music to my phone.? Its the same for Ipod touch it will not connect.
http://support.apple.com/kb/ts1567
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ITunes will 'mostly' not connect to the iTunes Store
So, I have been having thisproblem for a couple of months, but I've been doing all my iTunes storepurchases on my iPad so it hasn't been a problem. With the new iPhonecoming out and moving back from Android to iOS I need to get my iTunes store workingso I can add podcasts to my iPhone.
So, here is the problem.
When I click on the"iTunes Store" I like an image that looks like this http://i74.photobucket.com/albums/i276/jtgates/ituneshelp.jpg and I can ever get any images at allto ever load. I can click on my email address in the top right and viewmy account but other than that I can't get any more information from the iTunesstore at all. I have tried everything I can find on these forums andacross the web. I figured I would plead for help from you kind peoplebefore I just completely reinstall my OS.
Additional Facts.
OS Win 7 that exceeds the minimumrequirements.
I have the most current versionof iTunes
I can access the iTunes storefrom both my iPad and MacBook from the same connection.
When running the diagnostictest inside iTunes everything passes.
deleting the data in/Users/AppData.....Apple/ it does not fix the problem
Completely uninstalling andreinstalling does not fix it. (both iTunes and quicktime)
Turning off my firewall andmicrosoft security does not fix it.
Making a new user and trying toload iTunes on that account does not fix it.
I can't find anything in myrouters settings that would cause this one computer to have issues with iTunes.
When I click on my email addressall of the normal links come up across the top of the store (Home Music TVShows....) but when clicking any of these I get nowhere.
As far as I can tell I can getsome information from the itunes store (apps and a bit of HTML) but other thanthat I can
I hope someone can help, andthanks for taking time to read!OMG I spent a whole week wondering why I could not connect to the itunes store. I did everything from disabeling my firewall to making sure my time zone was correct on my PC.. and this helped.
Itunes Disgnostic screen was telling me this, but i still could not connect
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-30 19:43:40.
I found a solution to my problem.
> start menu
> accessories,
> right click on the command prompt icon and choose "run as administrator".
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