ITunes 10 Can't backup iphone 4

iPhone was set up at a Verizon store and not on my computer. I need to update the operating system. First I want to backup the existing phone. When I plug the phone in iTunes says "This computer has previously been synced with an iPhone or another iOS device.
Set Up as new phone.
Restore from the backup of (some other person)
I figure I have to set it up as a new phone, but I want to back it up first.
I tried right-clicking and option clicking the device in the left side of iTunes but there was no backup option. I tried the option
Here https://discussions.apple.com/thread/2661779?start=0&tstart=0
to do some commands in the terminal but it didn't work.
Any ideas how I can back this phone up before I restore it. The main thing the user is concerned about are the text messages on the phone.
I would feel better having a backup, as it is not my phone.

djhunnypork wrote:
I tried this and it didn't work for me. All files show as broken when zipped out.
What files? How are you downloading this update and where are these "broken files" you mention?
To install iTunes 10.5.2 you only need to click on Help/Check for Updates within iTunes. The download will be handled by iTunes (effectively) without any intervention from you. There should be nothing for you to unzip.

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