ITunes 10 crashes on attempting to enter iTunes store. Still running Leopard 10.5.8. What's up with this?
iTunes 10 crashes upon entering iTunes store, returning the error:
What's up with this?
Download Firefox or another browser, make sure it's working.
Download the free OxyX here
http://www.titanium.free.fr/
Remove Safari and Trash it.
Use OnyX and run ALL the maintenance and cleaning aspects reboot.
Use OnyX Verify Preferences and write down any corrupt .plists for deletion (they will rebuild themselves after a reboot or program launch)
Now visit Apple in Firefox and download Safari install, reboot.
http://www.apple.com/safari/
Visit this page to check the status of your browser plugins
https://www.mozilla.com/en-US/plugincheck/
Install flash here if you don't have it
http://get.adobe.com/flashplayer/
Similar Messages
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ITunes Crashed when attempting to access Music Store
hello. I am using iTunes 6.0.5.20 as of today, and continue to have a problem carried over from the previous version...
when I attempt to access the iTunes music store in the regular manner the program closes without any error messages, the icon remaining in the system tray until i scroll my mouse over it upon which it disappears - the program crashes outright -
i have e-mailed apple support and attempted to use all of their automatically generated solutions in solving this problem including -
upgrading (was never the issue i stay up-to-date generally)
checking my network and program access settings including firewalls etc.
run the repair process
run the un-install re-install process of both itunes and quicktime
i've also tried re-calibrating the itunes library by deleting the appropriate files and having itunes re-determine the included files... nonetheless the problem remains
this is becoming immensely frustrating and to be frank, i work in the recording industry and for all the talk about apple support - i have been immensely frustrated by the lack of personal support whatsoever - i have received only automated responses regarding online documentation... as if i didn't spend horus trying to solve the problem before sending an e-mail at all.
please if anybody has any ideas i'm desperate to solve this.
cheers
eliasYour problem is the same one affecting countless iTunes users, including myself. There seems to be a common factor in that most if not all are using Windows XP Pro and I've noticed that the computer make, when listed, is a Dell. I have been through all the same Apple fixes, waited on hold for support for 1 1/2 hours just to be hung up on. I've had this issue for over a month and it has transcended both iTunes ver 6.0.4 and 6.0.5. Interesting thing, sometimes I get an error message telling me iTunes has to shut down and most of the time, the application closes unexpectantly and I have the same icon in the system tray till I hover my mouse over it. Frustration has turned to anger and a desire to find another product to get music into my and my 2 kids Ipods. I'll keep an eye on your post and let you know if I uncover anything as well.
Mark -
ITunes Crash When Attempting to access iTunes Store
So, here's an interesting one for you. Every time I try to access the iTunes store, iTunes decides to crash on me. No error message, nothing. Just poof gone.
It worked yesterday when I plugged in my iPod Touch and got it running for the first time. Everything else I've tried on iTunes works (with the exception of .avi files not importing, but I assume that's normal). If I access the App Store via my iPod, it works. It's just the store interface in iTunes.I'll go ahead and provide the entire diagnostic thing, since more information is always good, and the diagnostic's full text isn't that much longer.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Shuttle Inc SN21V10
iTunes 9.0.2.25
QuickTime 7.6.5
FairPlay 1.5.23
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number --omitted--
Current user is an administrator.
The current local date and time is 2010-01-22 14:34:08.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 9400 GT
** External Plug-ins Information **
Plug-in Name: Last.fm AudioScrobbler
Plug-in Loaded: Yes
Plug-in Version: 0.0.2
Plug-in File Version: 3.0.2.0
Plug-in Path: I:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running. -
ITunes crashes when attempting to play purchased tracks
Hoping someone can help me here. iTunes crashes when attempting to play tracks purchased from the iTunes store. Music imported from CDs still plays fine. They have played preiously but not since downloading and installing 7.0.2.16. QuickTime is up to date and I only have 1 PC authorised. Help!
Dell Dimension 5100 Windows XP ProThere's another thread on here that suggested re-installing iTunes. That works for me (in that the videos play), but I have to re-install iTunes every time I want to watch them which is a pain. So if anyone has a more permanent fix...
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ITunes crashes on attempt to play media with foreign characters
Recently, over the last few versions I have been unable to play any of my media that includes foreign characters, be it Asian characters or accented Roman characters. The fact of the matter is that upon attempting to play a song / audiobook / movie with a foreign character iTunes crashes.
I am using iTunes 10.6.1.7 on Windows 7 64-bit in English (UK) with non-unicode set to Japanese.
Windows crash report:
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.6.1.7
Application Timestamp: 4f71aced
Fault Module Name: amip.dll
Fault Module Version: 2.6.7.0
Fault Module Timestamp: 4b63548c
Exception Offset: 000b5954
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 3191
Additional Information 2: 319160cfbcc1295d9ca9b4d448d8f7e3
Additional Information 3: 62c3
Additional Information 4: 62c3b5fb8ab287fc898b342b661d3806
The media with foreign characters syncs with my iPhone okay, and will play without issue on it; just iTunes is unable to play said media on my computer, which is highly frustrating.
I would be appreciative if someone has found and would share any work-around to this problem. Thanks.I still have no thorough concept on how I have solved this but I suppose if anyone else has encountered this issue I can share how I worked around it:
I changed my windows system non-unicode locale back to its default (English UK).
I then installed Microsoft AppLocale to handle the programs that would be affected.
For experimental reasons I then set my iTunes executable to have Japanese locale through the AppLocale program.
It now operates fine and will play files with foreign characters.
Try it if you experience the problem's I've been having. -
TS1702 Any body know what is happening with this app "eTodo" ? is no more in the iTunes store !
Any body know what is happening with this app "eTodo" ? is no more in the iTunes store !
I have this problem for one year I think and no one can’t solve that,I made 6 screen shots and I will uploading in a few seconds all of them and please just check them !
My problem is: I bought an application last year and after some time I had lost the app from my iTunes store.
Now,what I want to do is: I want to get that app again,but I could not find anywhere in the iTunes store,websites ,nobody could not help me with that
The app has been deleted from everywhere !If the app is no longer in the store then you won't be able to redownload it. You don't have a copy of it in your computer's iTunes library or on your backup of your downloads/library so that you can sync it back to your phone ?
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Hi I got an email from itunes saying that my pre order was ready and when I click on the link from my ipad it takes me to the itunes store app and then it doesn't do anything help with this please .
<Link Edited By Host>Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan -
My husband and I share the same itunes account, but we are getting each other's photos on our phones. What setting will disable this?
turn off photo stream My Photo Stream FAQ - Apple Support
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I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR -
When `ve downloaded the latest itunes and then i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor any ideas anyone ? thanks
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
After downloading the latest iTunes update, when I open Outlook on my pc, I am getting an error message that MobileMe has encountered a problem and needs to close. What's up with this?
You're welcome.
tt2 -
when i connect i5 to itunes .. i dont get "delete" option for songs upon right click .. can anyone help me with this plz?
Yes, annoying. A couple of options:
While it's playing the current A song, click on the H song to select it (but not double click to play it), when iTunes jumps to the second A song, press the down key and iTunes will remember that you had that H song selected and will move the selection to the second H song while the second A song is still playing. So, still jumps around, but easy to get back to where you were.
Create a new playlist for your music, right click on it, select "New Window" and you can browse your music in a second list while the first window continues to play music. But if you then start playing music in that second window, you have to go back to the first window if you want to start browsing again. Not great if you're navigating around to play the next song.
Play music from iTunes DJ, then as you're browsing around your library, you can add things to play next in DJ, and go back. You can combine this with previous suggestion, to keep DJ open in one window while you browser in the other window.
None of these are great, but maybe one of these works better than your current workflow. -
MSVCR80.DILL What's up with this Cant get on ITunes after update.
When i try to go to my ITunes account I get this message What's up with this?
You're welcome.
tt2 -
I have downloaded the new itunes, and updated my ipod. Its not still not letting my sync. What do i do?
If the problem is that iTunes does not see the iPod try:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Otherwise provide informat at to what happens when yuo try to sync. Errot messages? -
I purchased Angry Birds Rio thinking I was buying Angry Birds. Are there any directions on what to do with this game? Also my track pad does not respond so I really can't use this game. Can anyone shed some light on this--first it crashed, now it doesn't respond so--can I get my money back??
Contact apple here about a refund
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing
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