ITunes 10 download. No more music.
I just downloaded the newest version of iTunes, iTunes 10. Once i had restarted my computer, i opened iTunes and all of my information was not there. No podcasts, no movies, no TV shows, and no music. I was really angry, than tried to open my previous iTunes Libraries but that would not work, and i don't really want to have to reload ALL my data again. What can i do??
Use the backup copy of your computer to put it back.
This is one of the many reasons that always maintaining a backup copy of all important info/music/pics/docs/etc has always been basic.
If for some reason you have failed to do this ( not good), then you can transfer itunes purchases from an ipod: File>Transfer Purchases
Similar Messages
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Just purchased a new pc. Downloaded Itunes. Downloaded some new music. Went to add the new music to my iphone off my new computer but it wants to wipe all of my existing music which has been purchased from itunes. HELP! What should i do?
Kford_red wrote:
Feel a bit gutted as spent £££'s downloading music tonight and not been able to get the songs onto my phone so far!
The music you just downloaded tonight to your new computer is safe. The music you purchased on your phone is safe. You shouldn't feel gutted. It's your other music that you should have taken better care of. That would include any music you ripped yourself or purchased outside of iTunes. That you can't get back.
It has always been the user's responsibility to back up and protect downloaded music. If you didn't have a backup of your computer before it started acting funny, that's your fault. It would be no different than if you lost a music CD. It would not be a record store's responsibility to replace if you lost it. Digital music is no different. Similarly, a phone is not a backup medium. Phone's break, get misplaced or stolen all the time and are not a substitute for a backup copy of your music and media.
Computers WILL break. Hard drives WILL fail. That's why you back up your data. -
I had to uninstall iTunes because when I connected my ipod and was in that file and clicked on music to add songs that file was empty. Once I downloaded iTunes again a box appeared that said The file iTunes Library.itl cannot be read because it was created by a newer version of itunes..............so then I unistalled iTunes and downloaded again 4 different times and got the same message each time. I am using a laptop Windows Vista 64 bit system...please help
I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575 -
My mom gave me her computer and i wanted to know how to authorize the iTunes to download my apps/music
http://support.apple.com/kb/ht1420
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ITunes thinks iPhone has more music than it really does, and won't sync
I have an iPhone 4 running iOS 7.1, and am running iTunes 11.1.5 on Mavericks.
I was using iTunes Match on the iPhone, but I don't want to do so any more because I have acquired a lot of music that I can't upload to iTunes Match. (This is because my wife has her own iTunes Match account, and Apple won't allow two different iTunes Match accounts to be used simultaneously on the same computer, even under different user accounts. So because my wife uses her iTunes Match account under her user account on the same computer, I cannot activate my own iTunes Match account and upload my additional music.)
So I turned off iTunes Match on the phone. I then went into Settings - General - Usage - Music and deleted all the music on the phone.
The phone now shows as having no music on it at all, both in Settings and in the Music app itself.
I hooked the phone up to iTunes in order to sync a new load of music onto it. Under "Summary", the usage bar shows no music on the phone at all, and a total of 10.99 GB free. This is exactly as expected.
I have ticked "Sync only checked songs and video". In my iTunes library, only ten songs are checked. So I am attempting to put only ten songs onto the phone (for now).
I go over to the "Music" tab of the phone. I check "Sync Music". Suddenly a huge blue bar appears at the bottom, and it now says I'm over capacity by 975.8 MB. And yet at the top of the screen, next to "Sync Music", it also says "10 songs". So it knows I only want to put 10 songs on the phone, and yet it thinks that this is too much for the 10.99 GB free space on the phone.
Heading over to the "On This iPhone" tab of the phone, I see that all of the music that I previously deleted from the phone is showing up here, even though it's no longer on the phone. If I double-click on any of the items, they don't play, and an exclamation mark symbol appears next to them, indicating that the tracks aren't actually present. If I right-click on any of the items, the only options I have are to play them, get info, check the rating, or show in iTunes Store. There's no delete option.
It looks like, as long as I don't try to sync the iPhone, iTunes recognises that there's no music on it, and it's got over 10 GB of free space. But as soon as I try to sync it, iTunes thinks that the old, deleted music is still on it, and that I therefore have no space to put anything more on. So it refuses to sync any music to the phone, even though there's plenty of space for it.
I have tried ejecting the phone, restarting it, and remounting it. I have also tried signing out of my account on the phone and signing back in. It makes no difference. I don't know what else to do.
So I can't sync the iPhone. What's going wrong, and what can I do to make it work?Same problem here. Mine is a iPhone 5s......
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Itunes wont download from the music store
Cant download songs now, only started happening last week, any ideas?
Did you install a new firewall or security package? Did you install a new router or WiFi device with a firewall?
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Just updated to iCloud, but I can't find the 'purchased' list on the iTunes store on my iPhone. There's no button for it on the toolbar or under the 'more' option. Want to play/download my puchased music via iCloud on my iPhone.... Help someone please?!
Hi again Limons,
just got your last reply per mail, re: 'presently only available in the USA.'
Unfortunately, you're right. Just found this article: http://www.digitalmusicnews.com/stories/061011icloud
seem like it's going to be a while before this gets sorted out . . .
Frustrating outcome to my question, but thanks a lot for helping me sort out what the problem was :-)
All the best to you. -
I had my computer wiped and they accidentally wiped my itunes! I have a iPod touch gen 3 but i cant now download or put more music on, without the whole thing being wiped, and I have spent a lot of money on songs and apps! Does anyone have an ideas about what I could do, to prevent all my things deleting, because I won't be spending more money on apps that I have already purchased once!!
Thank you,1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
I bought a new computer and am trying to get my library from the old computer to the new one and download some more songs. I have downloaded itunes to my new computer but can't get any further. sorry, I am a computer dinosaur. Thanks for your help.
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85855) -
Do I need to download my music from my ipod touch onto my new computer through itunes before downloading new music onto my ipod?
No you can purchase it directly from the iPod and then sync it to the computer whenever it is convenient for you
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My kids use my iTunes account, so their music and apps are mixed with mine on the iTunes store.
If they use their iPhones and go to ITunes store, tap on "more", then "purchased", they can choose the songs they've purchased and download only them to their devices.
But if they then create their own Apple accounts, will the downloaded music still be on the their iPhones? Will they still have access to it? I've heard you can't transfer purchases between two accounts. Why not?You can't currently transfer purchases between accounts as Apple haven't added that ability. As long as the old account remains authorised on the computer that they sync to then they should be able to continue using that music, and it will remain on their phones.
If they do create their own accounts then if they turn on automatic downloads or re-download past purchases for an account then they risk tying the phone (or computer if that is where they do it) to that account for 90 days : http://support.apple.com/kb/HT4627 -
ITunes 7 deleted "Downloads" folder of music from iTunes and iPod
In iTunes 6 I had iTunes point towards "My Music" folder in windows for my library.
One of the folders in "My Music" was called "Downloads".
NB: the music in "Downloads" is NOT my music downloaded from the iTunes Music Store... it isn't copy protected etc...
Upon upgrading to iTunes 7, i got !'s next to all my 'downloads' music.
I checked the folder and non of the music was there... all completely gone.
I do have a back up of this music, so not all is lost, but the backup is at home and I won't be able to get it for a few weeks.
So in the mean time, I plugged my iPod in, hoping to copy the downloads music off it to use until i could get my backup.
When i plugged my ipod in I got that nice new overview screen of whats on your ipod and it told me there was an update available. Ok thats cool, I'll download it an install it later (so i chose that option...)
As soon as I had done this, the iPod started updating itself and poof... all the downloads are gone of the iPod!!
Ive never had this happen before, usually if there is music on the ipod that isn't in itunes it just leaves it in there and syncs what is in my library.
I then went back to the Downloads folder in My Music to do some investigating. It turns out there were some itunes related files in there. What! iTunes deleted my "Downloads" folder, and replaced it with its own one? Grr...
Unfortunately i didn't write down what those files are, but I believe they were the files for the iPod update.
The update of my ipod actually failed and i can't get it to work... and since that has happened, the downloads folder isn't even there at all anymore. My guess would be that if i could get itunes to do the update again, the folder would reappear with those files again.HERE IS A way too long diplomatic rant:
This is my third post on this subject. This is a real problem. And it strongly appears (based on what I've been reading from others, plus my own experience) that the new iTunes is the culprit.
But this problems is not limited to a folder named 'Downloads'.[/b.] ITunes, somehow, and for some reason, will delete entire album folders of music in the default 'Music' directory.
Here's what happened to me. Mind you, this involves music I converted to MP3's from CD's I own. I buy about ten-twenty CD's a month, so this is not some Orwellian nightmare affecting merely downloaded songs--purchased or otherwise.
Here is a typical example of what's happening:
BEFORE iTunes v7 was installed:
-An 'Artist' folder named 'A Perfect Circle' contained the following 'Album' folders: 'Mer De Noms', 'The Thirteenth Step', 'eMotive'
SHORTLY AFTER iTunes 7 (about a month or so ago):
-Perfect Circle folder contained only the eMotive album. The rest were gone: this means not in the trash. Not moved. No where on the HD. Simply zapped.
I've lost MP3 albums from purchased CD's from Bob Marley, Led Zeppellin, Bjork, etc. It has affected at least 50 artist folders. I rip entire albums that I buy: I'm not trying to pass judgement though. I just want the point to be driven home that this bug is big, and it's affecting people who have spent much time and energy legitimately converting their music collections.
Am I missing something? I know I'm not alone in this, but this bug doesn't seem to be getting the attention it deserves from Apple. This is a major screw up. HAS APPLE RELEASED A STATEMENT? Forgive me if it has. But I can't find it. Maybe it's right under my nose?
Anyway, I do have all my music backed up on CD's and DVD's where they can't be corrupted. And all those discs are copied and stored in a remote location, in case of fire. This might seem extreme, but when you've spent a year of your life converting hundreds of albums and tagging them meticulously, you don't take chances. The only problem with this backup method is that my backup is spread out over many, many read-only discs. Moving it back to my hard drive will be laborious.
Can someone tell me if Apple has addressed this? Because I don't want to use iTunes at all if it is going to delete files. And I DON'T care if this is some function I'm not aware of. Any software that would delete files, either mistakingly or through some helpful feature is bad software. Deleting files (w/o even sending it to the Trash!) is one function that ought not be automated, or performed by any application other than the OS itself, under direct control from the user. I've turned off the option that lets iTunes manage and 'organize' my music for me. I can do that myself, and I don't like some of the things it does.
I have a friend in the media, and I'm thinking about issuing a press-release on this bug if further research indicates this is a more pervasive problem that Apple is downplaying. Certainly they are aware of it, as others have written on it here and elsewhere.
Can someone from Apple please contact me? I want to know when it is safe to use this program again. This problem is real, and just because it hasn't affected everyone, doesn't mean it has affected someone. -
I recently had to completely restore my laptop, so I lost the music on my itunes. It's still on my iphone, but how can I keep the music I already have and continue to add more music from the newly set up itunes again? Is there actually a way to do this? I can't help but wonder what the stupid icloud is for if my music is still somewhere in the 'cloud' but it's zero help for restoring music when it's lost on a computer....any help even a site that get's around apple would be great!
It has always been very basic to always maintain a backup copy of your computer.
Have you failed to do this?
If so, not good, you can transfer itunes purchases from the iphone to your computer. File>Devices>Transfer Purchases
You can also redownload some itunes purchases in some countries:
Download past purchases - Apple Support -
I am at starbucks and when I try to download my free music on itunes, my password is always rejected, even when i am forced to create a new one!!! what am I doing wrong, who do I ask for help?
Due to recent security issues and identify theft (mostly due to phishing scams), the iTunes Store seems to be requiring more frequent verification of credit card information when a card is registered in your account, even if you have a balance from a prepaid card. Either just go through the verification process or, if you have a credit card entered and you don't expect to need the card anytime soon, go into the Payment information in your account and set the payment method to "none" which should then stop the regular requirements for verification (it may still ask - mine does - but you should just be able to click through the buttons without problems).
Hope this helps. -
In itunes, when i plug my 16gb iphone in, it says i have 5.8gb of "other" filled on my phone, what is "other" and how do i delete it so i can put more music on
I know by the date of this thread that I'm probably too late to help you but I had the same problem and just figured out what the "other" really was. It is application archives.
I'll explain it if you're curious, if not just skip to the next paragraph. When you sync your device and it is trying to update apps it doesn't want to lose the old app while its doing that. So it uploads an "application archive" zip file. Those files normally get deleted once the sync is over, but If that sync gets interupted you have all those zip files there taking up space.
You don't have to restore your iOS device and lose all your contacts, messages, app data. All you have to do is use a iOS device file browser and delete some old partial apps from incompleted syncs.
I use "DiskAid" or "iFunBox" but you can use any app that can change the files on your device. I'm going to tell you how to do it using DiskAid.
First download and install DiskAid
Once it's installled open it and plug in your device.
Click on your iPhone/iPod/iPad then on:
Storage, then
Media, then
Application Archives,
Then just delete all thos zip files! (they will usually have weird name such as "com.NameOfTheCompanyWhoMadeTheApp.NameOfTheApp.zip" (Except it would have the name of the company and the app instead.
It won't change anything else on your device. It's perfectly safe.
I hope this helps you as much as it helped me! -
Itunes doesnt download purchased music?
about 6 months ago itunes stopped downloading music I purchased. all the music I buy now builds up and doesnt go from purchased to in my libary. I try "check for Purchases" and it finds all the songs but when downloading it starts and then skips to the next song without downlading the first song and so on until there are no more songs to download.
Well it's nigh impossible to remember what may have changed 6 months ago....
Have you tried Start > Control Panel > Add/Remove Programs?
Find iTunes and select the repair option when prompted
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