Itunes 10 finishes 90% of install then errors.
"The installer has insufficient privileges to access this directory: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\ ...\Windows. The installation cannot continue. Log on as administrator or contact your system administrator."
I changed permissions for administrator login on C:\Program Files (x86)\Common Files\Apple and all its subdirectories to Full Access, but on that ...\Windows directory it stops changing the permissions and says "Access Denied" I'm on the admin login and I have permission to change but for some reason that one directory won't take. I'm not even sure which directory it is! I'm tempted to uninstall and start clean but I don't want to reload all my music and apps from various directories.
I have the same problem!
New iPhone 4 and I cant use it!!!
Similar Messages
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TS1424 Unable to install Itunes, it downloads fine, but then error message pops up. Any help?
Anyone who can help? I had itunes on my computer since 2009 with no problmes, there was an update yesterday am, tried to update, wouldn't allow it to happen, I logged off, back on, tried a couple of times with no luck. I then uninstalled so i could reinstall, now it downloads but will not allow the install, an error message keep popping up. Tried to update other things too, nothing seems to be working...... Called Apple for phone help but they wanted me to pay 20 bucks, sorry no.. thanks anyone who can help.
That's a bit odd. Normally it's an error you get if iTunes has been installed ... you just can't open the Store.
Are you getting that after launching iTunes and trying to go to the Store? If so, have you checked the date and time on the PC as per the following document?
iTunes: About the "A secure network connection could not be established" alert -
I KEEP GETTING ERROR -3 WHEN INSTALLING THEN ERROR -2093 WHEN I TRY TO RUN
I KEEP GETTING ERROR -3 WHEN INSTALLING QUICK TIME, AND THEN WHEN I TRY TO RUN ITUNES I GET ERROR -2093. PLEASE HELP!! I HAVE DELETED AND REINSTALLED THIS MORE THAN 5 TIMES ALREADY! I HAVE AN ACER COMPUTER WITH WINDOWS XP. IF YOU CAN HELP ME PLEASE REPLY OR WRITE ME AT [email protected]
Hi DaFudgeWizzad57392483,
Please refer to the threads below where this issue has been addressed:
1. Installing Creative Cloud-Error 205
2. Creative Cloud Error 205
3. Creative Cloud App, installation error code 205
Regards,
Sheena -
Itunes 10.3 wont install...tried about 5 times...help?
For some reason, after trying to upgrade my old version of itunes the new version wont fully install. I get 'error 7" almost every single time, or i get "itunes has not full installed" then it goes away...like it uninstalls itself?
I have just downloaded the 64 bit thinking that might be the problem, but this is what i got instead...
"The version of this file is not compatible with the versio of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64 bit) version of the program, and then contach the software publisher. "
I have a dell inspiron 1420 laptop. no virus's, running on windows xp i think....cant really remember and not sure how to check.
Please help?Many thanks.
Both the error 7 and the error 2 suggest that there's some damage to your Apple Application Support. (Apple Application Support is where single copies of program files used by multiple different apple programs are stashed.)
Let's try the procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh... -
How do i install latest version of iTunes when I keep getting an error message to go to Tools, Download only, and install manually??
Hi Moerdesign,
Did you downloaded and installed Photoshop and Illustrator CS6 through Creative Cloud.
After uninstalled them, Creative Cloud saying applications are "Up to Date" when not installed.
If this is the case then please perform the steps given in the help document.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Please let me know if this is not the case.
Screenshot of the problem would be great help.
Regards,
Sumit Singh -
Does anybody know if you uninstall iTunes (mine is giving me an error message) and then re-install, will my music still be there (somewhere?) I don't have it saved to the cloud, but it is on my iPad I recently upgraded my iTunes account and now I can't open it. I get an error message and it says I need to re-install.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work. I'm using a Windows Vista.
Hi there,
I've got a couple of articles that may help you out. This first one goes over how to properly remove and reinstall iTunes.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
This next one goes over some of the troubleshooting steps if you are having issues reinstalling iTunes.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Hope that helps,
Griff W. -
I have a new iTouch. I'm having trouble downloading iTunes. I keep getting the error message: "Apple Application Software was not found. Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2." I have uninstalled and tried installing again and get the same error message. What do i need to do?
LgInstall 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
tt2 -
Trying to install iTunes for Windows Vista. Says "successfully installed," but when I try to open iTunes, I get error messages, "unable to locate componant AVFoundationCF.dll not found," then "Error 7 Windows error 126." I have tryed to reinstall twice with the same result.
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button -
When I try to install the latest version of iTunes, during the installation I get error messages saying that a program is trying to change registry and the installation is stopped.
After this happens the only way that I can open iTunes is to do a 'system restore' to an earlier time.
Has anyone else experienced this and can you help?Could you please post the exact text of the error message or provide a screenshot?
There is advice on issues with the update at Troubleshooting issues with iTunes for Windows updates. One of the entries in the further information section refers to a possible registry permissions problem which might be what you are seeing.
tt2 -
Dear apple community, I'm having trouble installing ANY apple programs, i.e. Quicktime, iTunes, Application support etc. The installer gets stuck at "Publishing Product information" and eventually gives me an error information. Please help! I desparately need to install quicktime atleast! I tried installing an old version but it says "install apple application support" or something along that matter. When I unrar'd itunes installer and tried installing just the application support, but that too got stuck at "Publishing Product information". This is making life very hard for me. Any help would be awesome!!
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?) -
Itunes install issues error 7 - Windows error 193
Gents,
I am using Windows 7, had iTunes for years no issues I couldn't solve myself, this time I need help.
When the last update of iTunes came on, I tried to update my version but couldn't do the update (I don't remember the error message details, it just said that I had to re-install iTunes).
So I cleared ITunes and all Apple related softwares from my computer (yes in the recommended order, and yes I rebooted in between) tried to re-installed (numerous times) and I always get the same error messageS:
"Couldn't install ITunes Error 7 (Windows error 193)" and also "ITunes helper was not installed correctly"
When running the installer I get the error message "Apple Mobile device failed to start", even if I ignore this message during the install, I am unable to open iTunes once the install is done. (the install goes through and says install finished).
Note: I also tried to "fix" during the install, it didn't work.
Context / Trials / Notes:
- I tried to "repair" the Apple Mobile Device in programs (unsuccessfully)
- I had 2 Apple Mobile Device services, so after a complete un-install and reboot, I manually (command prompt) remove the last service
- In all my un-install attempts I went on the C: drive and made sure ALL folders were cleared of apple / iTunes traces. Delete ITunes setup file, empty the recycle bin of course, reboot etc)
- Windows is up-to-date - No viruses (using Malwarebyte/ AVG & Spybot).
I am at a loss, spent a lot of hours on the computer and on forums, but couldn't find the fix.
I would greatly appreciate your help, this is getting on my nerves and I really need to change the music on my iphone ! (lol)
thank you in advanceIf the above hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
Disabling your AV during installation may sometimes help.
tt2 -
I have been using itunes on my windows 64 bit laptop for years but since downloading the latest itunes 10.7 update whenever I opened itunes the error message 'A required itunes component is not installed. Please reinstall itunes (-42404)'
Itunes would still load and play music in my library and I could still sync my ipod but when loading a CD itunes would not recognise the album/tracks and I would need to type them manualing after uploading.
I have just bought the new iphone5 and went to sync the phone with itunes. itunes recognises the iphone when plugged in via the usb port or when wi fi is turned on but itunes will not allow the phone to sync.
I spent over an hour the other morning speaking to apple customer support and have ensured I have administer right and that UAC is turned off.
I was taken through msconfigure and adjusted the startup tab but still no joy.
In the end I was e-mailed instructions on how to uninstall and then reinstall itunes and component parts.
Now that I've uninstalled itunes when I try reinstalling I get the following messages during the download.
The 1st message is;
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
When I click ok the next message that appears sometime later during the install is;
Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start Verify that you have sufficient privileges to start system services.
The options I have are to abort, retry or ignore. If I retry the same message comes back and if I abort or ignore the download continues and I then get the following message:
'Apple Application Support was not found. Apple Application Support is required to run itunes Helper. Please uninstall itunes, then reinstall itunes again. Error 2'
After attempting to reinstall itunes only some components were installed however itunes would not open.
It would appear many people have experienced problems with this latest download!'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I have instlled and uninstalled iTunes on multiple occasions but iTunes fails to start with message "Apple Application support is required to run iTunes .......... Error 2 (Windows error 2)". Most most frustrating. Can anyone help, pleeeeeeease!!
iTunes "Apple Application Support is required... Error 2" and possible fix.
Hi Redgilly (and others).
I just resolved this on Win Vista (should apply equally for Win7 too). Please uninstall iTunes before proceeding though. I'll walk you through the process I followed, if you like you can jump straight to the Solution section.
Problems:
The initial error during the installation of iTunes was:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b 3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x8007054F
The error (after installing iTunes) when trying to run iTunes was:
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
After trying various fixes around the forums I came across this MSKB article, which relates to the first installation error:
http://support.microsoft.com/kb/2688946
This lead me to trying to install MS Visual C++ but I received the following error trying to install that:
Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL,type=”win32”,version=”8.0.50727.762”,publicKeyToken=”1fc8b3 b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. Assembly interface: IassemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
Note: The installation of VC++ rolls back when it fails.
Solution:
Through this error I found this MSKB article:
http://support.microsoft.com/kb/946414
The Automated MS "Fix It" msi package didn’t work.
Note: Please backup your registry first (see the above MSKB article for instructions).
I opened the registry and (as instructed in the MSKB article) deleted the following keys:
HKEY_LOCAL_MACHINE\COMPONENTS\
PendingXmlIdentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving
Reboot and reinstall iTunes.
I hope this helps. -
I can't install Itunes because of Windows installer package error, please help!
I tried installing Itunes for a long time on my desktop, I'm running Vista. Everytime I try to install Itunes it runs for a bit, then gives me this message
" There is a problem with Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I went through many posts on how to solve this problem, I uninstalled and deleted all the files from this thread : http://support.apple.com/kb/HT1923
and tried to reinstall Itunes, didn't work, same error message.
After i tried to install Itunes in Clean boot still didn't work.
I also downloaded MicrosoftFixit.Program which apperantly fixed this problem for some people, not for me.
Then I extracted Itunes and tried to install all the components seperately, everything installed correctly, however when I tried to install Apple Software update
I got the same error message, i think it is the Apple software update that is causing this problem but I have no idea how to solve this problem.
How do I solve this, any thoughts or suggestions???Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
Now, uninstall Bonjour from Control Panel.
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