ITunes 10 Playback problems

iTunes 10 latest update
Windows 7 Ultimate
2.53ghz C2d
2gb Ram
500gb HDD
This problem just surfaced and I have no idea how to fix it. I have made zero changes to the software and hardware on my system but whenever I play a video, the audio is out of sync with the video. When I play a song the audio goes crazy whenever I scroll or do anything outside of iTunes.
Please help. I searched all over for similar issues and could not find anything in the discussion forums.

playing around I discovered that the only applications that cause the issue are scrolling in iTunes and scrolling in Safari. Scrolling in other programs has no effect.
Also, the problem extends to audio in Safari. Youtube, QuickTime, etc. Scrolling makes the music choppy.
Idk what Apple did, but it's ruining my music

Similar Messages

  • IOS Music Player MP3 Gapless Playback Problem

    Hi,
    I've been having this gapless playback issue on iOS now for the past few years, since at least iOS 6 if I can remember correctly. The number one reason I use an iPhone and iOS devices is for gapless playback in the iOS music player. For the last few years I've  been experiencing a bug with the stock iOS music player on my iPhone 4S using iOS 6 and on my iPhone 5 using iOS 6 & 7, and currently on my new iPhone 6 running iOS 8.1.2. This only happens on my iPhones and using iOS, this bug is not found when I use my iPod classic or when playing the same albums through iTunes.
    I thought it might have been spotted by other iOS users and fixed in iOS 7.1 or at least the current version of iOS 8, but instead it's gotten worse, albums that used to play smoothly between transitions now suddenly pause and jump for a split second when changing from track to track.
    What's happening is, I listen to a lot of albums that are continuously DJ mixed and play straight through without any pauses between tracks, and I've been experiencing problems a lot now with random split second pauses between tracks and choppy transitions. These albums in question have been ripped from cd using the latest versions of iTunes.
    For example,
    I'd be listening to an album and it would play gapless and smooth for most of the album, but maybe one or two transitions on the album would have a split second pause between them, and the rest of the album would play perfectly with no pauses, skips or jumps at all.
    This only happens on my iPhone, as I have a 160gb iPod classic and I've listened to all the same albums on it and never has a problem playing the album without any pauses, every album plays 100% smooth and gapless on it.
    I mailed Apple about it through their feedback page on their site... https://www.apple.com/feedback/iphone.html
    Hoping that they would take note of this and try and look into it and fix the issue. That was probably about a year ago now, never got fixed or got any confirmation back from them about this problem. Then last August, I'd had enough and contacted Apple support to notify them about this issue. They told me the usual story, "have you tried restoring the phone?", which I obliged and did. The problem was there on a freshly restored iPhone 5.
    So they told me that they would put me in touch with someone higher in Apple to take the case further, "great" I thought.
    I spoke with a senior care advisor and explained the problem and agreed to send detailed explanations of the issue and test files too so that they could hopefully hear what I was talking about. But after a few weeks of going back and forward, I finally got them to hear the issue with the random pauses, the first week they denied there was a problem and said the files played ok on their test iOS devices, so I myself tried the files on another iOS device and the same problem was there.
    The last correspondence I had with the Apple care advisor was back in the end of August / start of  September, and she told me that they spotted the issue and was told by the tech's that it would be fixed in a future update, I never got a when this would happen, I was just told to make sure my iOS device was up to date with the latest version of iOS. I couldn't speak to an actual technician, got no follow up support, just a vague "We'll look into it." Case Closed.
    I got so sick of this problem that I sold my iPhone and iPad just after this last phone call with the Apple people, and switched over to Android. I'd being reading up on gapless playback music players and found out that there's a good few available for Android devices. I got myself a Sony Xperia Z3 Compact, twice as powerful as the iPhone 6 and half the price. I was using that for the last few months, and playing my music through Neutron Music Player app which is a great music player which plays gapless 100%
    But I couldn't really take to Android OS, seeing as I've been using Apple products for around 10 years now and iOS since the iPhone 3G. So I decided to contact Apple again and see if they'd fixed the music player issue in iOS yet.
    I wrote a long email explaining the problem, how it wasn't really looked at properly, and how I was a long time Apple customer and had to resort to switching over to Android because the basic music player functions on iOS devices have bugs. I took a chance in mailing this to Tim Cook's offices, I knew he wouldn't reply personally, just thought that it might get read by someone in his offices with a bit more say in the matter.
    Just before Xmas, I got a call from someone from executive relations from my local Apple offices about this. He seemed nice and was aware of the problem from reading back through my emails and previous case notes from August when I opened this case originally.
    We had a talk and he said he would get one of the tech's to call me too about this so that I could explain the bugs to someone more knowledgeable about iOS.
    A few days later I received a call from one of the tech's at Apple and was chatting to him, explaining the problem. His response was that he thinks Apple doesn't support gapless playback on current iOS devices. From looking at the gapless playback information page on the Apple support site below, it looks like it hasn't been updated to show any iPhone models after the iPhone 3GS... http://support.apple.com/en-ie/HT201644
    I was trying to explain to him how ridiculous this sounded, why would Apple stop supporting basic functions on their music player on iOS devices? It makes no sense at all? You can see that the amount of hardware devices and software that supports gapless playback today... http://en.wikipedia.org/wiki/Gapless_playback#Player_support
    He couldn't explain either, he just said that because it's not listed there on the Apple support page.
    Then the next day I got the follow up call from the Apple executive relations guy, he was stating that he was speaking to the tech guy that called me and it looks like Apple doesn't support gapless playback anymore, from looking at the documentation on site.
    I told him how stupid this was, and how lots of music players have gapless playback as standard today. And if they don't support it now, then why does it play through some parts of the albums on iOS ok and then just randomly pause, or have jumpy / choppy transitions on the rest of the album. If it was the case, no albums would play gaplessly at all, it would be like when the first ever iPod's were released back in the day with no gapless playback and would pause for a split second between every transition.
    He couldn't give me an answer and said that maybe down the line they would start supporting it again, and that I should request the feature to be added to future iOS versions via the iPhone feedback page... https://www.apple.com/feedback/iphone.html
    He just kept on emphasising that it was "NOT A BUG OR ISSUE", trying to cover up the problem because the info on the site wasn't updated to show the current iOS devices. Which in itself is wrong, looking at the page it says "Supported iPod and iPhone models (make sure you have the latest iPod or iPhone software)"
    iPhone, iPhone 3G, iPhone 3GS only go up to iOS 6, so that contradicts itself when the latest version is iOS 8.
    The info is out of date and needs to be updated. So in August I was told, "we found the issue and will look into it" and a few months later, "it's not an issue", what's a cop out.
    I was annoyed and taken back by this response, and really found it hard to believe that this was the case, Apple stopping supporting their music player on iOS devices. Seeing as iTunes plays everything smoothly and no gapless issues. I just went out and bought an iPhone 6 for €900 / $1060, and for that money you'd expect it's basic music player to work. It's total BS to think that a top computer software / hardware company would just decide to abandon basic functions in their devices, especially when we are talking about how much Apple takes pride in their products and how much more they charge for them over their competitors.
    So this is my next step to try and get this problem seen and out in the open more. The more people who know about it and are aware of the issue, the better.
    Hopefully more people can get the word around and get this noticed by Apple and finally fixed.
    I've uploaded some test files below to show the problem. The files are mp3's and aac, and have been ripped from cd using the latest version of iTunes. The mp3's are the ones with the issue, but the aac play with no problem. If you listen to the transition at the end of track 2 (2-02 Colours (JH Re-Edit)) going into the start of track 3 (2-03 Your Body), you will notice the split second pause / jump. But listen to the aac version and compare it to the mp3 version and you will hear that it plays back fine, just as it's supposed to. Try them in iTunes too and both versions playback fine, no jumps or pauses.
    You can download them here, all links have the same files, I just uploaded them to different hosts for other people's choosing...
    http://s000.tinyupload.com/index.php?file_id=86512332626247919914
    https://www.mediafire.com/?w5wvi50er96b14s
    http://www42.zippyshare.com/v/37047710/file.html
    https://www.sendspace.com/file/lubcmc
    More files can be provided if needed to show the problem happening on various other albums.
    I really hope that people can spot this issue too and help get this fixed, I know this gapless playback feature might not be important to some people, but like I said at the start, it's an essential function for me in a music player and I use it on a daily basis when I listen to music.
    Thanks for reading this long rant of mine, appreciate it.
    Ger

    I believe this issue occurs only between songs that iTunes has converted to a lower bitrate for you during transfer to your iOS device and songs that it has not done this for. Take this Between the Buried and Me album, for instance. I have marked all of the transitions that should have been gapless but probably aren't in red. I know for sure that most of these marked transitions are indeed broken and that the most of the transitions not marked in red work flawlessly... I honestly can't remember whether or not some of these transitions were gapless or not, but the many transitions I do remember working or not working match up exactly with whether or not the songs on either side of the transition were also on other sides of the 256kbps threshold, the threshold at which I enabled iTunes to convert tracks to 256kbps AAC.
    I'm going to try re-sync'ing my library with that "feature" disabled and see if it fixes my gapless playback problem. Will post the results once I test it out.

  • IPhone headset no more able to control iTunes playback on MacBook Pro

    After I have updated to Mac OS X 10.6.5 and iTunes 10.1 on the latest 13" MacBook Pro, it's not possible to control the iTunes via iPhone headset anymore. Only the volume keys work but the middle key (which can be used for play, pause, next, previous, fast forward) stopped working. I've been looking for any possible settings to activate that in iTunes but I can't see any. Can anyone else confirm that? And could you suggest a solution? I was really used to controlling iTunes playback the same way I am controlling it on the iPhone and I thought it was really cool that Apple has allowed such consistency and interoperability between products. I hope that's a bug and not a decision.

    There is another thread about this problem:
    http://discussions.apple.com/message.jspa?messageID=12605653#12605653

  • Itunes playback has no sound

    Hi, it seems that since I have moved onto itunes version 8 I can no longer use the playback for movies or music! I select a title and it appears in the itunes playback window but the diamond indicator does not move and nothing can be heard! I'm using Windows Vista and have checked my sound playback on things and all seems ok. Anyone got any idea?
    Cheers.

    Hi. I had the same problem, and after an afternoon of digging and changing configurations I figured it out for my own computer - hope it works for you. Go to control panel > programs > default programs > set program access and computer defaults. You can then choose between 3 configurations: windows, non-windows, and custom. Choose custom, and under default media player, disable access to windows media player and windows media center, and choose itunes as your default. Hope it works!!

  • Poor iTunes playback on HP MIni 110-1125NR

    Has anyone found a solution to the playback problems using iTunes on a the HP Mini netbooks?
    I've gone to both HP and Microsoft downloading any and all plug-ins/updates that relate to audio/video playback/acceleration. I continue to get lag, stuttering, and pausing when I listen to music or watch tv/movies downloaded from iTunes. Interestingly, music burned from a CD seems to playback without problem.
    Thanks

    Hi @von26 ,
    Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. From our Rules of Participation:
    Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
    If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
    Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
    Thank you
    George
    I work for HP

  • This content requires HDCP for playback problem! Apple TV2

    Owned Apple TV for two weeks. Two weeks ago, everything was fine for films already in my iTunes library.
    This week, when selecting play on a movie, I get the message 'This content requires HDCP for playback problem' inconsistently. Some vids work, some don't. Then they do then they don't! I have tried on a Samsung TV and a Sony Bravia? Same for both!
    How do I resolve this. I have tried different HDMI ports, turned Apple TV 2 off and on. Tried different cables (Although my HDMI cable is the one I purchased from Apple).
    Any suggestions? Is it something Apple need to fix? This is kinda embarrassing when I tell friends how good Apple TV is, get them round to watch a movie and inconsistently get this.
    Many Thanks for any help
    Dave.

    I too sadly have this handshaking issue. I'm in Phoenix, AZ. Day one buyer for ATV2. Worked all of about two days in terms of streaming HD content from either my MAC or netflix. About the third time i tried to stream HD content from Netflix or Blu Ray digital copies from my Mac, I get the HDCP compliance message stating my display is not authorized.
    I have tried every concievable combination of unplugging and rebooting of TV (Samsung 2005 DLP), ATV2, and HDMI switcher (Monoprice) and nothing will work. My DirecTV HD-DVR works like a charm. If I rent an HD pay per view from DirecTV, no problem. If I rent an HD movie on iTunes, won't display it due to the HDCP issue. I've NOT ONCE had an issue with my DirecTV HDDVR having an HDCP compliance issue and of course its connected to my TV via HDMI thru my monoprice HDMI four port switch.
    I guess the only other thing I could try is exchanging the unit itself. But everything else works as advertised. It feels like this is just a software issue that needs to be patched, and fast.

  • Any fix for terrible iTunes playback?

    I have several mp3s in my iTunes collection which I recently downloaded from iTunes Music Store and they sounded terrible. Bass was very distorted and treble wasn't that good either. I was of course playing them with iTunes playback. I played these songs through the Mac, my earphones and my sound system and it was the same in each case. I assumed right away that the tunes were just bad recordings and in fact I wrote a review praising the album for its music, but noting that the sound quality was often very poor.
    Now, reviewing the threads at this forum, I find that others are having the same problem with iTunes playback on mp3s. As other users found, I tried playing the same songs through Quicktime and they sounded okay. Distortion was gone. Something is seriously wrong here. I'm not talking about a minor flaw that only audiophiles can hear, I'm talking about gross distortion. Users who posted here thought they might have blown a speaker, the sound was that bad.
    I will, of course, make a bug report. But meanwhile is there any way to tweak iTunes to get better sound? I can't find any adjustments for iTunes playback at all, but maybe there's away. Thanx

    I was able to go a long way to solving my problem by going to Preferences -> Playback, and dragging the setting on "Sound Enhancer" way to the left and un-checking "Sound Check." These features (whatever they are) seem to have been clipping the output sound like running it through a limiter.
    Rant: By the way, "Sound Enhancer" and "Sound Check" convey no information. What is "Sound Enhancer" anyway? There is technical language to describe what they do but Apple seems to refuse to use it. It's like the saturation adjustment on my old TV, just called "Picture." How is anybody supposed to know what "Picture" means? "Sound Check" says it "automatically adjusts song playback volume to the same level." Same level as what? I suppose that means that the volume of song A which is loud is adjusted to match song B which is soft. But obviously the outcome is clipping. How can this be achieved without limiting dynamic range? /Rant
    Don't know if this fix will work for other users who complain of distortion in playback. Obviously there are users who like Heavy Metal and in that case music and distortion are the same thing.

  • ITunes playback stutters/skips

    I have the latest version of iTunes (7.6.1) and when I playback music from the hard drive or web radio it randomly stutters/skips every so often. The music on my iPod and iPhone plays just fine. Any thoughts on why this might be?

    This is a widespread issue, search the boards for "stutter" .... there must several hundred people posting on these forums with the same issue.
    I have my 300GB + iTunes library on an external WD My Book Pro (a 2TB version set up as a 1TB RAID mirror) connected via FW800. I solved my stuttering playback problem by transferring my library to another external FW800 drive with two Seagate 200GB drives configured as a RAID stripe.
    It would be interesting to get some stats on how many people have their iTunes library on external or network drives and what vendors the drives are manufactured by.
    Post your iTunes config details here, even if you dont have the problem.

  • ITunes performance problems CPU specific?

    one question to anyone who is experiencing performance problems and playback problems still with version 7.0.2. I discussed the situation with a view friends and found out, that there are some still having all these problems with performance and playback quality and some that have them not. So i had the following idea: Could it be, that all these people, who use the iTunes for Windows on machines with AMD CPUs have problems and those who use it on INTEL CPUs haven't?
    Please give some Feedback to me and most important: to Apple.
    If so, please Apple fix it soon.

    I'm using a Sony desktop PC with an Intel processor, and have had numerous problems with the performance of the latest version(s) of iTunes (7.0 and 7.0.2).

  • Itunes playback performance issue

    All my iTunes library files are kept on the Airport extreme and so every time I play a movie, it skips, stutters, loses sound here and there, it's getting quite annoying. I noticed that if a movie is projected to the big screen using apple TV, it will buffer like a youtube video and plays absolutely fine. Also, if I go directly to the folder and right-click on the file, play with VLC, there is no problem. It would appear to me that the problem is with iTunes' playback of videos on my Airport Extreme.
    Does anybody have the same problem and is there a solution?

    I can only offer you a sympathetic shoulder to cry on.
    I'm not using an air disk. I'm using a hard drive on an old G3 that I use to serve my music library to my laptop as a wander throughout the house. I have it set up this way because I also have the G3 hooked up to a stereo system that can pump music to various locations of the house. So both machines need access to the library, as well as the playlists, rating histories, playback counts, etc., so that my smart playlists can have the same data to work from.
    Anyway, I'm having this same issue. Both computers are constantly wanting to scan for gapless playback. I've let them both finish scanning my entire library numerous times, but it doesn't help, they want to scan it again and again, every time I launch iTunes. If I cancel the process, it will likely try to start again a few minutes later.
    This only happened after I installed iTunes 9. I'm ripping my hair out over this issue. Give me back the music library that I know and love please.

  • Song playback problem

    On my 8gb nano I've been having a playback problem. A song will start playing and then stop. The nano will then skip to the next song. If I try to go backward to the begining of the song that wouldn't play, the nano skips over it and goes to the song that played before the song that wouldn't play. What can I do to troubleshoot or fix this problem?

    Hi Wille_ecj!
    You might need to reimport that song(s) into your iTunes library - or, you could try to play it in iTunes. And, if you are prompted to find the source of the file on your computer, try locating it.
    If you can't locate it, just delete it from your iTunes library, then reimport it back in.
    If this is a song that was purchased from the iTunes Store, however, then try and see if the techniques in this article help with that issue:
    iPod doesn't play purchased content from the iTunes Store
    -Kylene

  • ITunes playback corrupted after FW 800 drive attached

    I suspect this problem is more of a hardware issue than a software issue. But let me describe the problem.
    I use iTunes to play mp3 recordings from my Mac Pro desktop with the output through a FW audio device (M-Audio Profire 610). Everything works fine until I attach an external My Passport hard drive connected via FW 800 cable to the computer.   As soon as this drive is connected there is immediate static and disruption of the itune playback that gets progressively worse until there is nothing but noise.  Disconnecting the external hard drive does not remedy the situation.  Neither does restarting iTunes.
    The only way to fix the problem is to restart the computer.
    Does anyone have any ideas what is happening?  The computer is offsite.  But when I have time to do some troubleshooting I will try connecting the hard drive with a different FW 800 cable or try connecting with its usb connector.  I will also try a different FW 800 device to see if the problem is repeated with a different drive.
    John
    Edit:  Additional information.  When I attach this firewire drive to my home computer running iTunes this problem does not occur.  It is only with the offsite problematic computer. However, I am not using a FW audio output device on my home computer.
    John
    Message was edited by: John Baughman

    If Aperature is working okay, then there may be no need to reinstall it.
    I doubt reinstalling it (or anything else) will delete any preferences. Maybe sone obscure 3rd party apps will write over prefs when reinstalling but I have never heard of any Apple applications deleting prefs when reinstalling.
    Reinstalling iTunes will not affect anything. All preferences will be as they were.

  • Lag in iTunes Playback via ATV

    I recently noticed a serious lag in my iTunes playback over my ATV.  I can see the library and the playlists, but when I select music, I get the spinning wheel for various lengths of time until it finally loads.  Playback may or may not be consistent after loading.  I may listen to part of one song, or it may go for three hours, no consistency there.
    Nothing else is affected on the network.  All other iOS devices connected to WiFi have strong connections.  Computer and ATV are on the same network, no firewalls.  I am running a 2008 MBP on 10.9.2 with iTunes and ATV both on most recent SW versions.  Modem and router are both Netgear, and have been reset.
    Any thoughts?

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/ts4215
    -Griff W.

  • Can't download music - seems to be an iTunes Match problem

    I have iTunes Match activated, which is working fine on my iPad and iPhone.  However I cannot download purchased music onto the iMac. 
    In my household there is a shared iMac and each user has a different login & password.  Only I know my login password.  I have been using iTunes successfully on it for years, and have been using iTunes successfully for about 6 months now.  Auto-download has been disabled for several months now because I don't want everything downloaded automatically.  All has been fine until about a fortnight ago when the iMac stopped downloading newly purchased music whenever I clicked the little iCloud icon.  This is for music that I have successfully purchased and downloaded on my iPhone whilst at work, and now want to listen to at home.  Whenever I click the iCloud icon to download the new song I get an error message telling me that the computer is already associated with an Apple ID, and I have to wait 54 days etc to sign in with a new Apple ID.  However I'm certain no other Apple ID has been used with my account - when I go to the Store menu it is showing my current and correct Apple ID. 
    The most telling proof that my Apple ID is correct on both iMac and iPhone (and iPad as well) is that when I plug the iPhone into the iMac, the new music syncs across EXACTLY as it should - and it can then be played without problems.  Both the phone and the computer are correctly logged in to the same Apple ID, which is the same Apple ID that I use for iTunes Match.  Also when I click Store -> Update iTunes Match there appears to be no Apple ID conflict.
    Obviously this is an iTunes Match problem which I cannot resolve, can someone please provide assistance / advice.
    (iPhone 4 with iOS 6, iMac mid 2010 with Mountain Lion 10.8.2, single Apple ID for iTunes Store, iTunes Match and iCloud).

    you have to convert your videos...
    google videoera ipod converter

  • Need Help...Do I have The mother of all itunes software problems???

    I am in desperate need of help. I have fried three new ipod touches in two days. I Purchased a new 32GB 2d Gen ipod touch on Mon. 11/24. Worked okay till Friday 11/28. When I tried to sync with new additions, a warning came up “the ipod could not be updated, an unknown error occurred (9)” That was followed by a windows vista windows warning “USB device not recognized”
    When I disconnected the touch I found that it could not be started. Tried a forced restore pressing the sleep switch and the home button together. That did not work.
    Brought the touch to my apple store genius bar on Saturday and they too couldn’t get it to work. They switched out the ipod with a new one. Brought the new one home connected it and it received the new ipod touch software download okay. But when it tried to sync the same problem repeated…the two pop up warnings as before and a second dead ipod!
    I then synced my ipod classic with no problems, so it appears the itunes software is okay. I’ve scheduled another appointment with the local apple store genius bar again.
    When I took the new fried touch back to the Apple genius bar, it was switched out again. It was activated (by the initial step ipod touch software download on their computer.
    I brought my laptop with me so we could test the syncing. The syncing proceeded initially for several minutes, and then the dreaded pop up warnings appeared
    “the ipod could not be updated, an unknown error occurred (9)” That was followed by a windows vista warning “USB device not recognized”
    The new replacement ipod touch was also fried.
    The tech gave me yet another new ipod touch. He had never encountered such a problem and advised me delete and reinstall itunes and call the APL CARE 800 support number and go over the problem with one of their techs who have a broad range of experience in dealing with possible PC related issues.
    As my other ipod has no problem syncing from the same laptop (Dell Inspiron 1520 using Vista) I am wondering if the problem might be a corrupted Itunes software problem that affects only the touch and not the ipod classics.
    Has anyone heard of a bad itunes software related problem? I googled this and could find no info. Thanks for your help!

    If you click View, Show Sidebar you will see the other libraries under Shared in the left hand column. Click on the Library you want and you can expand it to select Music, Movies etc. Select whatever items you want and click import if you want to move them to your Library.
    You will have to have all computers authorised with the relevant Apple ID's
    Store  >  Authorise this computer...
    This is separate from the Home Sharing username and password and is to allow playing of DRM Movies, TV shows etc from the other computer.
    If both Computers use the same apple id this step is not required.

  • ITunes Encountering Problems When Importing CDs

    Since I allowed an iTunes update about a month ago (?), I've been having problems importing certain (apparently random) CDs. I import a lot of books on CD, and many times "iTunes encounters a problem and has to shut down." Not always. For example, the book I'm trying to import this afternoon worked fine on the first disc, but not at all on the second. I got the shutdown message after only a few seconds. I always join the tracks before importing.
    Earlier today, I was having trouble with a number of discs, but it would occur when the import was much further along. I thought I'd figured out a workaround -- instead of joining all the tracks on the CD, I joined them into two sets, each half the size of the full CD. Then imported them one at a time. Worked like a charm for about 5 discs. Then I started importing a new book, thought I'd get brave and try to import a whole CD. Worked like a charm on CD #1. Then I got to #2, and not only did it only work for a few seconds before shutting down iTunes when they were all joined together, when I tried my workaround, that didn't work either.
    I'm running iTunes 6.0.1.3, with CD Driver 2.0.4.3 and CD Driver DLL 2.0.3.2.
    I ran CD diagnostics on the disc I'm currently having trouble with. Here are the results:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Dell DXP051
    iTunes 6.0.1.3
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: RADEON X300 SE 128MB HyperMemory\RADEON X300 SE 128MB HyperMemory
    IDE\DiskARRAY1.0.00_U, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
    USBSTOR\DiskHP_____PSC_2350_______1.00, Bus Type USB
    IDE\CdRomHL-DT-STCD-RW_GCE-8487B________________F109___, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomPHILIPSDVD+-RW_DVD8701_________________5D24___, Bus Type ATA, Bus Address [1,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    E: HL-DT-ST CD-RW GCE-8487B, Rev F109
    Drive is empty.
    F: PHILIPS DVD+-RW DVD8701, Rev 5D24
    Audio CD in drive.
    Found 15 songs on CD, playing time 75:07 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 05:36:43
    Track 3, start time 10:01:71
    Track 4, start time 14:56:47
    Track 5, start time 19:51:28
    Track 6, start time 24:55:64
    Track 7, start time 30:00:58
    Track 8, start time 35:09:59
    Track 9, start time 39:59:28
    Track 10, start time 45:29:17
    Track 11, start time 50:01:68
    Track 12, start time 55:10:44
    Track 13, start time 59:51:18
    Track 14, start time 64:40:65
    Track 15, start time 69:36:24
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 12 16 24 32 40 48.
    The drive CDRW speeds are: 12.
    The drive DVDR speeds are: 12.
    The drive DVDRW speeds are: 12.
    And oh, by the way, I have the same problem whether I use the computer's CD drive or the DVD drive. Can anyone see any reason why this would happen? And what I can do to fix it?
    Judi P
    Dell XPS 400   Windows XP Pro   2.73 GHz processor, 1024 RAM
    Dell XPS 400   Windows XP Pro   2.73 GHz processor, 1024 RAM
    Dell XPS 400   Windows XP Pro   2.73 GHz processor, 1024 RAM

    Well, thanks for all the help, folks.
    After playing around with every permutation I could think of under preferences\advanced\importing, in desparation (because the problem kept getting worse - to the point that I couldn't import any joined tracks at all) I allowed a version update to 6.0.4.2.
    No more problem.

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