Itunes 11.0.1 (12) quits unexpectedly
Hi there,
I found a previous discussion regarding itunes quitting unexpectedly, but it said to wait for itunes 10.6.1 (I think). I have itunes 11.0.1 and am having the same problem. I am unable to use the command + 1 function to follow the instructions therein and am not sure how to solve the problem. It only started happening recently and the time it takes before it logs out is becoming incrementally shorter.
Thank you in advance
Same thing. Updated to 11.0.2 to no effect... Apple?
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Itunes wont open and keeps quiting unexpectedly
I updated to Mountain Lion. I tryed opening itunes and got this message.
Process: iTunes [855]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6.3 (10.6.3)
Build Info: iTunes-10632501~1
Code Type: X86-64 (Native)
Parent Process: launchd [183]
User ID: 503
Date/Time: 2012-08-26 20:30:54.723 -0500
OS Version: Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report: 1695 sec
Crashes Since Last Report: 33
Per-App Interval Since Last Report: 577 sec
Per-App Crashes Since Last Report: 33
Anonymous UUID: 3D344346-13F2-4EAA-9524-534C07550CBA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** error for object 0x7fad61071a08: incorrect checksum for freed object - object was probably modified after being freed.
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a175212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff83215b34 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff83259dfa abort + 143
3 libsystem_c.dylib 0x00007fff832358d5 szone_error + 580
4 libsystem_c.dylib 0x00007fff8323bac0 small_malloc_from_free_list + 791
5 libsystem_c.dylib 0x00007fff8323b436 szone_malloc_should_clear + 3321
6 libsystem_c.dylib 0x00007fff8322d183 malloc_zone_malloc + 71
7 libsystem_c.dylib 0x00007fff8322dbd7 malloc + 41
8 com.apple.CoreFoundation 0x00007fff886d9cb8 __CFDataInit + 904
9 com.apple.iTunes 0x00000001048b26cc 0x1040e7000 + 8173260
10 com.apple.iTunes 0x00000001040fba70 0x1040e7000 + 84592
11 com.apple.iTunes 0x00000001040f8050 0x1040e7000 + 69712
12 com.apple.iTunes 0x00000001040ef38b 0x1040e7000 + 33675
13 com.apple.iTunes 0x00000001040ef1aa 0x1040e7000 + 33194
14 com.apple.iTunes 0x00000001040ef119 0x1040e7000 + 33049
15 com.apple.CoreFoundation 0x00007fff8870bb8a _CFXNotificationPost + 2554
16 com.apple.Foundation 0x00007fff8aa69a76 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
17 com.apple.AppKit 0x00007fff8e03ef04 -[NSApplication finishLaunching] + 331
18 com.apple.AppKit 0x00007fff8e03ea7a -[NSApplication run] + 124
19 com.apple.iTunes 0x00000001040ea7af 0x1040e7000 + 14255
20 com.apple.iTunes 0x00000001040ea5f0 0x1040e7000 + 13808
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a175d16 kevent + 10
1 libdispatch.dylib 0x00007fff860e0e26 _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff860e0a2a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a1756d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83216f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83216cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff832011b1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a1756d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83216f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83216cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff832011b1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a1756d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83216f2c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83216cf3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff832011b1 start_wqthread + 13
Thread 5:
0 com.apple.CoreFP 0x00000001062983f1 YlCJ3lg + 2063345
1 com.apple.CoreFP 0x00000001064690df X46O5IeS + 2943
2 com.apple.iTunes 0x0000000104b23d42 0x1040e7000 + 10734914
3 com.apple.iTunes 0x0000000104b253f1 0x1040e7000 + 10740721
4 com.apple.iTunes 0x0000000104bf382c 0x1040e7000 + 11585580
5 com.apple.iTunes 0x00000001040eebba 0x1040e7000 + 31674
6 com.apple.iTunes 0x00000001040eea28 0x1040e7000 + 31272
7 com.apple.iTunes 0x000000010497a29c 0x1040e7000 + 8991388
8 libsystem_c.dylib 0x00007fff83214782 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff832011c1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a173686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a172c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff886f5f23 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff886fb606 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff886fadd2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff88709a81 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001040f0697 0x1040e7000 + 38551
7 com.apple.iTunes 0x000000010497a29c 0x1040e7000 + 8991388
8 libsystem_c.dylib 0x00007fff83214782 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff832011c1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8a1751ae __psynch_rw_wrlock + 10
1 libsystem_c.dylib 0x00007fff8321ae86 pthread_rwlock_wrlock + 469
2 com.apple.iTunes 0x0000000104c21fe8 0x1040e7000 + 11775976
3 com.apple.iTunes 0x0000000104b2307c 0x1040e7000 + 10731644
4 com.apple.iTunes 0x0000000104bef14c 0x1040e7000 + 11567436
5 com.apple.iTunes 0x0000000104bef836 0x1040e7000 + 11569206
6 com.apple.iTunes 0x00000001040f67ac 0x1040e7000 + 63404
7 com.apple.iTunes 0x0000000104335e1a 0x1040e7000 + 2420250
8 com.apple.iTunes 0x0000000104335ea8 0x1040e7000 + 2420392
9 com.apple.iTunes 0x00000001040f3e8e 0x1040e7000 + 52878
10 com.apple.iTunes 0x000000010497a29c 0x1040e7000 + 8991388
11 libsystem_c.dylib 0x00007fff83214782 _pthread_start + 327
12 libsystem_c.dylib 0x00007fff832011c1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5bb180b8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5bb180e0 rsp: 0x00007fff5bb180b8
r8: 0x00007fff7303c278 r9: 0x00000000fffffff0 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x0000000105628000 r13: 0x00007fad61071a08 r14: 0x00007fff7303d180 r15: 0x0000000000000000
rip: 0x00007fff8a175212 rfl: 0x0000000000000206 cr2: 0x00007fff73035fe8
Logical CPU: 0
Binary Images:
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0x7fff8d843000 - 0x7fff8d844fff libDiagnosticMessagesClient.dylib (7) <56A70657-E8C2-3804-AB87-77DC100512A4> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8d8ad000 - 0x7fff8d8d8fff com.apple.framework.Apple80211 (8.0 - 800.15) <BF4FE748-2053-3FC6-BD16-1B8D29EA8B69> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8d8db000 - 0x7fff8d8ddff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff8d8de000 - 0x7fff8d9afff7 com.apple.CoreText (260.0 - 275.14) <98A59BFB-9AC0-3EAB-B5A4-26C2F965A65D> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8d9b0000 - 0x7fff8dab2fff libJP2.dylib (843) <04915A7F-EE27-3C01-8582-0BD9919558B1> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8dc1a000 - 0x7fff8dc3bfff com.apple.Ubiquity (1.2 - 234.2) <AC544B6F-0879-39A3-90A3-8BC8C29CBAD5> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8dc3c000 - 0x7fff8dc93ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8dce0000 - 0x7fff8dd04ff7 libc++abi.dylib (24.2) <340E7C7B-DC93-3AA2-B015-B1C9541EC255> /usr/lib/libc++abi.dylib
0x7fff8dd05000 - 0x7fff8dd08fff com.apple.TCC (1.0 - 1) <DE7ECAC3-BD08-323A-9C12-EE4A49B72871> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8dd09000 - 0x7fff8dd0bfff com.apple.securityhi (4.0 - 55002) <8B2008A2-B6A2-3E69-9FA2-77B38C869DD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8de04000 - 0x7fff8dedefff com.apple.backup.framework (1.4 - 1.4) <00964E68-4A36-3F9F-B0A5-B782575C64DE> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8def1000 - 0x7fff8eb1bfff com.apple.AppKit (6.8 - 1187) <C9309F5C-9441-3E5B-A120-B03FEDDA63F9> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8ebad000 - 0x7fff8ec0aff7 com.apple.AE (645 - 645) <9C3E54BA-EE6B-3F02-8775-9C4AF40F40CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8ec10000 - 0x7fff8ec38fff libJPEG.dylib (843) <377EC31E-1831-32E2-AEEB-C375E0A80335> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8ec39000 - 0x7fff8ec8afff com.apple.SystemConfiguration (1.12 - 1.12) <921FC1D6-06E6-3F37-8AFB-8CFB14E10AF9> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8ec8b000 - 0x7fff8eca2fff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8eca3000 - 0x7fff8ed10fff com.apple.datadetectorscore (4.0 - 269.1) <C94C372B-3821-3A46-A8C2-091AB1CFF7F4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8ed11000 - 0x7fff8ed1bfff com.apple.DisplayServicesFW (2.6 - 352.4.2) <7FF30C43-84D7-3305-B8AD-F9754F3C582B> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8ed1c000 - 0x7fff8ed5fff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8eda0000 - 0x7fff8edf5ff7 libTIFF.dylib (843) <4EB491F3-8DA4-3E4F-AE83-E207720F38B3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8edf6000 - 0x7fff8edf6fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8ee3c000 - 0x7fff8ee93ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <B75949DD-AC27-3848-8221-00D70D14C7E0> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8ee94000 - 0x7fff8eef1fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <B3198BD6-EA1D-3E5E-ADD4-37D8E6B72678> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8f0a4000 - 0x7fff8f334fff com.apple.CoreImage (8.0.17 - 1.0.1) <FFD6159F-DF31-3EFC-9C59-7FC4F4219D43> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8f335000 - 0x7fff8f336ff7 libdnsinfo.dylib (453.16) <38A3E0F4-E34C-3D45-A2C9-4CDE2DF007BD> /usr/lib/system/libdnsinfo.dylib
0x7fff8f381000 - 0x7fff8f383fff libCVMSPluginSupport.dylib (8.5) <0ED3B9E3-2F29-30F3-B2D6-3EDBF97F787F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8f39b000 - 0x7fff8f458ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8f463000 - 0x7fff8f465fff libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
0x7fff8fbaa000 - 0x7fff8fbb8ff7 com.apple.Librarian (1.1 - 1) <B0248F96-6BC9-3F63-8557-65DF1606039C> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff8fbb9000 - 0x7fff8fbe4fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff8fbe5000 - 0x7fff8fbe5fff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8fbe6000 - 0x7fff8fd00fff com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff8fd01000 - 0x7fff8fe20fff com.apple.desktopservices (1.7.1 - 1.7.1) <0E1A57B2-9EC7-32EC-8B87-82902A1FD357> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 974
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=243.7M resident=137.3M(56%) swapped_out_or_unallocated=106.5M(44%)
Writable regions: Total=68.8M written=12.0M(17%) resident=13.4M(19%) swapped_out=0K(0%) unallocated=55.5M(81%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1056K
MALLOC 47.8M
MALLOC guard page 48K
Memory tag=242 12K
STACK GUARD 56.0M
Stack 11.6M
VM_ALLOCATE 36K
__DATA 27.5M
__IMAGE 528K
__LINKEDIT 53.8M
__TEXT 189.9M
__UNICODE 544K
mapped file 27.9M
shared memory 308K
=========== =======
TOTAL 417.1M
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9A302, 320.07 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
Then, on the off chance itunes ACTUALLY opens, i get an itunes store error 4002. This is extremely frustrating. Somebody please help!Download Itunes from Apple.com, not from within Itunes.
Redo the install, following the below procedure. However, when you re-install Itunes, right click and run the install as administrator. For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes -
It occured right after I upgraded (that's debatable) to Maverick and then installed iTunes. Happens when i open iTunes.
Creating below folder solved it for me:
~/Library/Containers/com.apple.MediaLibraryService/Data -
Quicktime and iTunes "quit unexpectedly" when I try to open them
I'm getting an error message whenever I try to open either Quicktime or iTunes saying that the application quit unexpectedly. The error report (for both Quicktime and iTunes) says (amongst other things):
Exception: EXCBADACCESS
Codes: KERNPROTECTIONFAILURE
Thread 0 Crashed with PPC thread state 64
Anyone any ideas? Thanks.Please post the crash report here so we can view it and offer help.
-
When i click on itunes icon it won't open. it says it has quit unexpectedly?
When I click on itunes it says that its quit unexpectedly! It won't open it!!
Repaired permissions on your computer with Disk Utility?
-
Hi There,
My itunes quits unexpectedly when I try to login. I cannot even open the application, not sure why this is happening. Have upgraded my itunes and this has not solved the problem either. If anyone can help me out, that would be appreciated. ThanksHello balisurfergal,
Thank you for using Apple Support Communities.
For more information, take a look at:
Mac OS X 10.6: If an application quits unexpectedly
http://support.apple.com/kb/PH7044
iTunes 10 for Mac: May quit unexpectedly on launch
http://support.apple.com/kb/TS3494
Have a nice day,
Mario -
TS1717 iTunes quits unexpectedly
iTunes 11.0.5 repeatedly quits unexpectedly about 25 seconds after the application launches. I have tried re-booting and re-installing the software (from Apple site). The problem persists. Does anyone know of a fix? I am using a MacBookPro, Mac OS 10.7.5. All software is current per "Check for new software".
Try removing the itunes plists: https://discussions.apple.com/docs/DOC-4301
You want to remove the com.apple.itunes - plists -
"iTunes Quits Unexpectedly" cause of this error any suggestions?
Mac Book Pro With the version of iTunes and have been having this error crashing iTunes, any help would be appericated,thanks
The Plugin 'Quartz Composer Visualizer' failed to load because it has the wrong CPU architecture for this version of iTunes.(3585).
this is happening everyday. Please help thanks.Hello there Leslie,
Thank you for using Apple Support Communities
I would suggest the troublehshooting in this article based off my research on this issue:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
iTunes won't open or quits unexpectedly.
You see an alert while syncing stating "... cannot be synced. A duplicate file name was specified."
If you notice any of the above symptoms or other unusual behavior, you can disable any plug-ins not manufactured by Apple by opening iTunes in Safe Mode. This is done by holding down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes. If performed correctly, you should see the following dialog before iTunes finishes starting up:"iTunes is running in Safe Mode. Visual plug-ins you have installed have been temporarily disabled."Note: This is different than Safe Boot/Safe Mode for Mac OS X. It may be necessary to test both at the same time to isolate all third-party interference.Click Continue and test to see any issues persist. If your issues are resolved with iTunes running in Safe Mode, check the following:
Consult the vendor of any plug-ins you have installed to determine if they are compatible with the version if iTunes you wish to use and to check for any updates that may be available.
Close iTunes and try moving add-ons not manufactured by Apple temporarily to the Desktop to troubleshoot the behavior. iTunes stores these plug-ins and scripts in the following locations:
Mac:
/Users/username/Library/iTunes/iTunes Plug-ins/
/Library/iTunes/iTunes Plug-ins/
Cheers,
Sterling -
This is the message I get:
iTunes quit unexpectantly.
Process: iTunes [153]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.7 (10.7)
Build Info: iTunes-10702101~1
Code Type: X86 (Native)
Parent Process: launchd [108]
Date/Time: 2012-10-27 18:51:56.111 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 64476 sec
Crashes Since Last Report: 83
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 608A7407-38EB-4FF6-B62A-39D54B1900FF
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-threadSorry for delay in responding. Hurricane Sandy caused a lot of damage here in NY. Just got power back, and slowly returning to normal.
here is the whole report:
Date/Time: 2012-10-27 18:51:56.111 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 64476 sec
Crashes Since Last Report: 83
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 608A7407-38EB-4FF6-B62A-39D54B1900FF
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x014fcc5a __kill + 10
1 libSystem.B.dylib 0x014fcc4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x0158f5a5 raise + 26
3 libSystem.B.dylib 0x015a56e4 abort + 93
4 libSystem.B.dylib 0x014a2575 free + 129
5 com.apple.security 0x01e23b11 Security::CssmDbAttributeData::deleteValues(Security::Allocator&) + 51
6 com.apple.security 0x01e23a9c Security::CssmAutoDbRecordAttributeData::clear() + 44
7 com.apple.security 0x01e23a56 Security::CssmAutoDbRecordAttributeData::~CssmAutoDbRecordAttributeData() + 18
8 com.apple.security 0x01e31154 Security::KeychainCore::KeychainImpl::makePrimaryKey(unsigned int, Security::CssmClient::DbUniqueRecord&) + 254
9 com.apple.security 0x01e30f0f Security::KeychainCore::KeychainImpl::item(unsigned int, Security::CssmClient::DbUniqueRecord&) + 87
10 com.apple.security 0x01e26989 Security::KeychainCore::KCCursorImpl::next(Security::KeychainCore::Item&) + 1261
11 com.apple.security 0x01e67fde SecKeychainSearchCopyNext + 96
12 com.apple.iTunes 0x00009b7b 0x1000 + 35707
13 com.apple.iTunes 0x000093fd 0x1000 + 33789
14 com.apple.iTunes 0x00008e9b 0x1000 + 32411
15 com.apple.iTunes 0x00008956 0x1000 + 31062
16 com.apple.iTunes 0x000088f7 0x1000 + 30967
17 com.apple.iTunes 0x00008867 0x1000 + 30823
18 com.apple.Foundation 0x028b3db3 _nsnote_callback + 176
19 com.apple.CoreFoundation 0x03c04763 __CFXNotificationPost + 947
20 com.apple.CoreFoundation 0x03c0416a _CFXNotificationPostNotification + 186
21 com.apple.Foundation 0x028a8c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
22 com.apple.Foundation 0x028b605d -[NSNotificationCenter postNotificationName:object:] + 56
23 com.apple.AppKit 0x03e5c511 -[NSApplication finishLaunching] + 493
24 com.apple.AppKit 0x03e5bf0d -[NSApplication run] + 79
25 com.apple.iTunes 0x00003caf 0x1000 + 11439
26 com.apple.iTunes 0x00003af9 0x1000 + 11001
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x014c2382 kevent + 10
1 libSystem.B.dylib 0x014c2a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x014c1f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x014c1cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x014c1781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x014c15c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x014c1412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x014c19a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x014c15c6 start_wqthread + 30
Thread 3:
0 com.apple.CoreFP 0x1e1c2d53 fdjkDSAFjklaf2s + 593011
1 com.apple.CoreFP 0x1e09f3d3 WIn9UJ86JKdV4dM + 586419
2 libSystem.B.dylib 0x014ba300 pthread_once + 82
3 com.apple.CoreFP 0x1eb04ca4 YlCJ3lg + 9085780
4 com.apple.CoreFP 0x1e010d2a WIn9UJ86JKdV4dM + 3082
5 com.apple.iTunes 0x00b03bf1 0x1000 + 11545585
6 com.apple.iTunes 0x00b0558c 0x1000 + 11552140
7 com.apple.iTunes 0x00b9be0c 0x1000 + 12168716
8 com.apple.iTunes 0x0000821a 0x1000 + 29210
9 com.apple.iTunes 0x00008124 0x1000 + 28964
10 com.apple.iTunes 0x009233b7 0x1000 + 9577399
11 libSystem.B.dylib 0x014c9259 _pthread_start + 345
12 libSystem.B.dylib 0x014c90de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x015a5693 ecx: 0xbffff02c edx: 0x014fcc5a
edi: 0x0b6c7000 esi: 0x00000002 ebp: 0xbffff048 esp: 0xbffff02c
ss: 0x0000001f efl: 0x00000286 eip: 0x014fcc5a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0158f58b
Binary Images:
0x1000 - 0x1134fc3 com.apple.iTunes 10.7 (10.7) <3F47280A-51B8-A552-AE69-275A28427CF4> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1388000 - 0x140aff3 com.apple.iTunes.iPodUpdater 10.7 (10.7) <A183E0F9-7E18-CCA4-9CA1-F5A52D4078D6> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x143e000 - 0x1463ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x148b000 - 0x1492ff7 com.apple.aps.framework 1.2 (1.2) <16A7DB74-F951-D8DB-35D0-5E5673529AB0> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x149b000 - 0x1642ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x16c4000 - 0x16d2fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x16d7000 - 0x16deff7 com.apple.agl 3.0.12 (AGL-3.0.12) <61A74CE1-750D-9CAB-B780-306841739EE1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x16e5000 - 0x16e5ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x16ed000 - 0x182afe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x189a000 - 0x189bff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x18a0000 - 0x18a0ff7 com.apple.Carbon 150 (152) <734BDB59-8B13-54FA-0653-AA8623DF9846> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x81f6000 - 0x81fcfff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x8204000 - 0x8207ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x820c000 - 0x8270ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x8292000 - 0x82a7fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x82bd000 - 0x8300ff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x8329000 - 0x8345fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x8355000 - 0x8357ff7 com.apple.securityhi 4.0 (36638) <C7DA80C1-DCFD-C321-08DA-5E6946CA66E0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x835c000 - 0x83a1ff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x83c0000 - 0x872bff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x8790000 - 0x8ad0feb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x8b0c000 - 0x9187ff7 com.apple.CoreAUC 6.11.03 (6.11.03) <42B31B0F-18F9-29D2-A67C-7B81A47F6D67> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x919f000 - 0x921afff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9224000 - 0x9261ff7 com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x927c000 - 0x93a9ffb com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x940d000 - 0x98c8ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x9971000 - 0x99b8ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x99d9000 - 0xa751fe7 com.apple.WebCore 6534.57 (6534.57.2) <6AF29D9A-F549-5BE7-3842-CFF75FC46360> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0xad91000 - 0xafbcff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0xb09d000 - 0xb116ff7 com.apple.PDFKit 2.5.1 (2.5.1) <A068BF37-03E0-A231-2791-561C60C3ED2B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0xb14c000 - 0xb173ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0xb191000 - 0xb1ffff7 com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0xb23b000 - 0xb26bff7 com.apple.MeshKit 1.1 (49.2) <5A74D1A4-4B97-FE39-4F4D-E0B80F0ADD87> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0xb28a000 - 0xb2e0ff7 com.apple.MeshKitRuntime 1.1 (49.2) <CB9F38B1-E107-EA62-EDFF-02EE79F6D1A5> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0xb310000 - 0xb412fef com.apple.MeshKitIO 1.1 (49.2) <D0401AC5-1F92-2BBB-EBAB-58EDD3BA61B9> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0xb479000 - 0xb4d1fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0xb4fa000 - 0xb554fe7 com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0xb583000 - 0xb5c1ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0xb5e4000 - 0xb5ecff7 com.apple.DisplayServicesFW 2.3.3 (289) <828084B0-9197-14DD-F66A-D634250A212E> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0xb5f6000 - 0xb606ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0xb611000 - 0xb656ff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0xb679000 - 0xb67aff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x1dd5b000 - 0x1ef75ff7 com.apple.CoreFP 2.2.19 (2.2.19) <66E08C30-4E53-EAB6-E8D3-A3098624D1CA> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x20000000 - 0x20098fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x64b00000 - 0x64b07ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
0xfa100000 - 0xfa192fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 375.5 MB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 5 -
Itunes keeps quiting unexpectedly
my itunes quits a couple times a day with error saying "quit unexpectedly" or something along those lines only since the last update im on a mac and never had this prob before... any ideas? i always send the report to apple please fix
I spent some time last night digging into this and finally fixed it on my end. I'm not sure if the issue will be the same for everyone but in my case, the problem appears to have been a corrupt "iTunes Library.itl" file located in the base Users/username/Music/iTunes directory. To fix it, trash the existing one and then you can do either one of two things:
1. Take a look at the Previous iTunes Libraries directory (I don't remember the exact name of the directory) that should also be in the same base iTunes directory. Grab one of the .itl files in it with the most recent date. Copy it into the base iTunes directory and rename it to just "iTunes Library.itl".
In my case, my most recent backed up .itl file was in November so instead of using it, I did the following instead:
2. Launch iTunes. Choose the File > Library > Import Playlist menu option. Navigate to the base iTunes directory and choose the "iTunes Library.xml" file. In my case, this file was last modified the day before so I figured it'd have my latest information compared to the backed up .itl file.
After importing was done, I had to turn on my iTunes Match and Cloud again. Plus my iPhone and iPad both thought they were now connecting to a new iTunes Library so I had set up the sync configs again and the first sync did a complete wipe & replace of the music & movies.
But at least iTunes is up and running once more. Anyway, hope this helps. -
When I am opening up my itunes I am getting this screen
iTunes quit unexpectedly while using MobileDevice plug-ins.
Process: iTunes [1759]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.3 (11.1.3)
Build Info: iTunes-1113011001003008~1
Code Type: X86-64 (Native)
Parent Process: launchd [168]
Responsible: iTunes [1759]
User ID: 501
PlugIn Path: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
PlugIn Identifier: com.apple.mobiledevice
PlugIn Version: 710.1 (710.1)
Date/Time: 2013-11-07 12:19:26.707 -0500
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: D4AA1838-5144-3CD8-B19D-504E049E227D
Sleep/Wake UUID: CB859467-E8AE-49F2-87F7-D52BE92D2F1F
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000010bb21e00
VM Regions Near 0x10bb21e00:
__LINKEDIT 000000010ba18000-000000010baa1000 [ 548K] r--/rwx SM=COW /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
--> __TEXT 000000010baa1000-000000010bb93000 [ 968K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
__DATA 000000010bb93000-000000010bbb6000 [ 140K] rw-/rwx SM=PRV /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.mobiledevice 0x000000010bb4052a DYLD-STUB$$pthread_mutex_lock + 0
1 com.apple.mobiledevice 0x000000010bb21e71 AMRestorableDeviceEnableExtraDFUDevices + 28
2 com.apple.iTunes 0x00000001059d5cf5 0x104ff8000 + 10345717
3 com.apple.iTunes 0x0000000105be2386 0x104ff8000 + 12493702
4 com.apple.iTunes 0x0000000104ffe19e 0x104ff8000 + 24990
5 com.apple.iTunes 0x000000010526dbd1 0x104ff8000 + 2579409
6 com.apple.iTunes 0x000000010526d6f0 0x104ff8000 + 2578160
7 com.apple.iTunes 0x000000010526d5a7 0x104ff8000 + 2577831
8 com.apple.iTunes 0x000000010575ba92 0x104ff8000 + 7748242
9 com.apple.iTunes 0x000000010575b1b6 0x104ff8000 + 7745974
10 com.apple.iTunes 0x000000010575ce51 0x104ff8000 + 7753297
11 com.apple.iTunes 0x000000010575cdd3 0x104ff8000 + 7753171
12 com.apple.CoreFoundation 0x00007fff89196fcc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
13 com.apple.CoreFoundation 0x00007fff8908ac5d _CFXNotificationPost + 2893
14 com.apple.Foundation 0x00007fff8da294aa -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
15 com.apple.AppKit 0x00007fff93828d0e -[NSApplication finishLaunching] + 440
16 com.apple.AppKit 0x00007fff93828823 -[NSApplication run] + 128
17 com.apple.iTunes 0x0000000105905c57 0x104ff8000 + 9493591
18 com.apple.iTunes 0x0000000105388d4c 0x104ff8000 + 3738956
Thread 1:
0 libsystem_kernel.dylib 0x00007fff88c65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8aa95f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8aa98fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff88c66662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8d37243d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8d372152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff88c65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8aa95f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8aa98fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff88c65e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8aa95f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8aa98fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff88c61a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff88c60d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff890eb315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff890ea939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff890ea275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8919f9d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010501351f 0x104ff8000 + 111903
7 com.apple.iTunes 0x0000000104ffd0f3 0x104ff8000 + 20723
8 libsystem_pthread.dylib 0x00007fff8aa94899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8aa9472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8aa98fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff88c61a56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff8d374a15 _dispatch_semaphore_wait_slow + 206
2 libxpc.dylib 0x00007fff8c159733 xpc_connection_send_message_with_reply_sync + 195
3 com.apple.SystemConfiguration 0x00007fff94c2ae73 __SCNetworkReachabilityServer_targetStatus + 198
4 com.apple.SystemConfiguration 0x00007fff94c29d21 __SCNetworkReachabilityGetFlags + 393
5 com.apple.SystemConfiguration 0x00007fff94c299f8 SCNetworkReachabilityGetFlags + 237
6 com.apple.iTunes 0x000000010521a236 0x104ff8000 + 2236982
7 com.apple.iTunes 0x00000001052192ea 0x104ff8000 + 2233066
8 com.apple.iTunes 0x00000001050106d2 0x104ff8000 + 100050
9 com.apple.iTunes 0x000000010547e449 0x104ff8000 + 4744265
10 com.apple.iTunes 0x0000000104ffd0f3 0x104ff8000 + 20723
11 libsystem_pthread.dylib 0x00007fff8aa94899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff8aa9472a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff8aa98fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff88c65716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8aa96c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000104ffc40f 0x104ff8000 + 17423
3 com.apple.iTunes 0x000000010547a04b 0x104ff8000 + 4726859
4 com.apple.iTunes 0x000000010547a77a 0x104ff8000 + 4728698
5 com.apple.iTunes 0x0000000104ffd0f3 0x104ff8000 + 20723
6 libsystem_pthread.dylib 0x00007fff8aa94899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8aa9472a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8aa98fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000010bb21e00 rbx: 0x0000600000450800 rcx: 0x000000010bb21e55 rdx: 0x00007fff787ac110
rdi: 0x000000010bb94e58 rsi: 0x0000970000009700 rbp: 0x00007fff5ac06a00 rsp: 0x00007fff5ac069a8
r8: 0x0000000000000040 r9: 0x00007fff5ac06500 r10: 0x000000010bbc7540 r11: 0x0000000000124540
r12: 0x0000600000450830 r13: 0x00000001069a9928 r14: 0x0000600000474ec0 r15: 0x000000010620c070
rip: 0x000000010bb4052a rfl: 0x0000000000010202 cr2: 0x000000010bb21e00
Logical CPU: 1
Error Code: 0x00000007
Trap Number: 14
Binary Images:
0x104ff8000 - 0x10669afef com.apple.iTunes (11.1.3 - 11.1.3) <A2A98806-87A0-3DC1-9B56-49D082615D15> /Applications/iTunes.app/Contents/MacOS/iTunes
0x106a77000 - 0x106af7ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <6DF8BE48-75E5-36DE-AD39-59B0B5A57E0F> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x106b39000 - 0x106b63ffb com.apple.avfoundationcf (2.0 - 133) <385B4AC1-12A3-3ECC-98CD-31D391FCCEFE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x106ba0000 - 0x106d74fff com.apple.iad.iAdCore (1.0 - 1) <0AC49774-2E81-31D7-B2BA-F272E16FD430> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x106e42000 - 0x106e46fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x106e54000 - 0x106e57fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x106e5f000 - 0x10718bff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x1071b6000 - 0x1071edff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x107205000 - 0x1072dbfe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x1072fe000 - 0x107341ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x107557000 - 0x107559ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10755e000 - 0x107562ffd com.apple.audio.AppleHDAHALPlugIn (2.5.2 - 2.5.2fc2) <DEB558B7-BACF-3871-A021-B3A904F4FB44> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x107a8a000 - 0x1087fffff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
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0x7fff93625000 - 0x7fff93673ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
0x7fff93680000 - 0x7fff93682ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff93683000 - 0x7fff9368dff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff9368e000 - 0x7fff93693ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff93694000 - 0x7fff936e6fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff93722000 - 0x7fff93773fff com.apple.QuickLookFramework (5.0 - 622.3) <AB6CCD09-ECDF-3F01-9C42-34B37DDCF12D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff937a3000 - 0x7fff937a6fff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152-AA40-350E-BB96-44BC55C5C69C> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff937f3000 - 0x7fff93810ff7 com.apple.framework.Apple80211 (9.0 - 900.47) <C897AFE6-DD73-387D-816A-67252A564207> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff93811000 - 0x7fff94385ff7 com.apple.AppKit (6.9 - 1265) <0E9FC8BF-DA3C-34C5-91CC-12BC922B5F01> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff94653000 - 0x7fff94682fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff946cd000 - 0x7fff9473afff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff9473b000 - 0x7fff9476afd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff9476b000 - 0x7fff94b9effb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff94bd1000 - 0x7fff94bd2fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff94bd3000 - 0x7fff94bfdff7 libsandbox.1.dylib (278.10) <B4183FA8-F7E2-3301-8BF9-0EEFB793A5D5> /usr/lib/libsandbox.1.dylib
0x7fff94c26000 - 0x7fff94c89ff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff94c8a000 - 0x7fff94d71ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff94d7f000 - 0x7fff94eafff7 com.apple.desktopservices (1.8 - 1.8) <09DC9BB8-432F-3C7A-BB08-956A2DDFC2DE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff94eb0000 - 0x7fff94ee5ffc com.apple.LDAPFramework (2.4.28 - 194.5) <7E31A674-C6AB-33BE-BD5E-F5E3C6E22894> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff94ee6000 - 0x7fff94fc5fff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff94fc8000 - 0x7fff95050ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff95092000 - 0x7fff95093fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff950c5000 - 0x7fff950d0fff libGL.dylib (9.0.83) <984A960A-C159-3AE5-8B40-E2B451F6C712> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff9512e000 - 0x7fff9512efff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff9512f000 - 0x7fff95154ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff9518a000 - 0x7fff95194ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff95195000 - 0x7fff951c1fff com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff9544b000 - 0x7fff954beffb com.apple.securityfoundation (6.0 - 55122) <119D1C53-B292-3378-AEE1-A3B1FB02F43F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1275
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=255.8M resident=181.2M(71%) swapped_out_or_unallocated=74.6M(29%)
Writable regions: Total=80.9M written=14.1M(17%) resident=15.4M(19%) swapped_out=0K(0%) unallocated=65.5M(81%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Kernel Alloc Once 4K
MALLOC 63.4M
MALLOC (admin) 32K
Memory Tag 242 12K
STACK GUARD 56.0M
Stack 11.1M
VM_ALLOCATE 348K
__DATA 35.3M
__IMAGE 528K
__LINKEDIT 67.9M
__TEXT 187.9M
__UNICODE 544K
mapped file 40.1M
shared memory 4K
=========== =======
TOTAL 463.3M
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:
I have no idea how to fix it.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in
Have not changed any settings on my mac. Quit the application end of the day. The next day I went to start it and it won't open. Everytime I try to launch it, it won't open and I get this error message: The application itunes quit unexpectedly. The problem may have been caused by the libgnsdk_dsp.1.9.5.dylib plug in
-
The Problem/s
1. I am unable to sync my iPhone 4S with my Mac Book Pro, either by cable, wifi or bluetooth
2. iTunes will initiall open and briefly identifies the iPhone in the Device section in iTunes.
3. When iTunes starts to read the iPhone (displaying the spinning wheel), it immediately then quits and
4. Opens a 'dialogue box' which displays the message "iTunes Quit Unexpectedly"
5 The dialoge box offers the following button options to:-
'Show Details'
The 'Show Details' button will open and display a list of the 'Problem Details and System Configeration'. To the average user the information is useless, as one doesn't know what to look for to solve the problem. This is a long and detailed report (too long to include in this message), which includes information such as:-
Crashed Thread: 20
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000006f0
'OK'
The 'Ok' button simply quits and closes the dialogue box
'Reopen'
The 'Reopen' button will again reopen iTunes, briefly showing that it is trying to read the iPhone in the Devices section, but then returns again to display the same dialogue box.
Other Information
1. iTunes will still start normally once the USB cable is removed from the Mac book Pro, but crashes again once the USB cable is reattached to the computer
Any advice or help offered would be greatly appreciated.
Sincerely
Rob
Message was edited by: RobmanricoHi there anaqeed,
I would recommend taking a look at the troubleshooting steps found in the article below.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
"iTunes quit unexpectedly" when I try to open iTunes
I've been trying to transfer my iTunes and iTunes library over to my external hard drive. At first it seemed successful, but now when I try to log back in I keep getting an error message saying that iTunes quit unexpectedly. The error report says (amongst other things):
Exception: EXCBADACCESS
Codes: KERNPROTECTIONFAILURE
Thread 0 Crashed with PPC thread state 64
Anyone any ideas? Thanks.Please post the crash report here so we can view it and offer help.
-
Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.
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