ITunes 11.0.2.26 deletes my library everytime I open it

I am running iTunes version 11.0.2.26 on a Dell PC with Windows 7 Home Premium. Ever since last night, iTunes will delete my entire music library, which includes my playlists and settings, even though all of the media files are still in the iTunes media folder on my hard drive. Each time I redownload my music off of iCloud and close iTunes, the library deletes itself again. It also deletes itself after I sync my iPhone 3G to my computer. Today, after my library was again deleted, I pluged in my iPhone and transferred my purchases, which put my music back on my library, but I opened it later and it was still gone. This has only happened after iTunes updated itself to version 11.0.2.26.
This is really annoying because I can't listen to my music on my phone or make new purchases and sync my phone.
Also, ever since this started happening, my album covers on the lock screen of my iPhone 3G are on the wrong song. For example, Song 1 shows the album cover for Song 2 and vice versa. I am not sure if this is an unrelated issue, but it just started after the above iTunes issue started.
Does anyone have any advice for how I can get iTunes to act normally again?
Thanks!
P.S. I'm not sure if this is the cause of the issue, but the library started to delete itself after I completed a malware scan with Malwarebytes' Anti-Malware.

The very same thing is happening to me.  I have iTunes 11.0.2.25 running on a Windows 7 PC.   I do run AVG and will disable it for now to see if that helps.
The other thing that started happening at the same time is that when I'm in Windows Explorer, if I click on "Music"  in the Libraries area, my music files come up, but there's a message at the top of the page that says "Some library features are unavailable due to unsupported library locations.  Click here to learn more..."
I wonder if for some reason the iTunes folder has become inaccessible, so iTunes recreates a folder with nothing in it.   I have to manually "add folder to library" in iTunes every time I open it up now.   I only use iTunes to download & listen to podcasts, so I don't have to worry about purchased songs disappearing.  This all started happening in the last 10 days or so.

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