ITunes 11.0.2.26 for Windows - No CDs showing up in Library on left - but passes diagnostic test?

I have imported CDs successfully into this latest version of iTunes before. Today when I insert an audio CD to import, nothing show up in the LIbrary to allow me to import it.
I'm running Windows 7 64bit - and Windows recognises and autoplays / plays the audio CD in VLC player with no problem. When I select 'Show CD in iTunes' from the autoplay menu, iTunes opens but no CD shows up.
I ran the iTunes CD diagnostic test (and the other tests) and it passed everything. I've included the log below. This is the case with every CD I've tried.
I've tried uninstalling, and installing a fresh download of iTunes, rebooting several times, removing the lower buffer in the registry, opening iTunes directly from the .exe - as an administrator, nothing I try is making any difference - the CDs simply do now display in iTunes (which is set in the preferences to display tracks).
Any suggestions are most welcome.
Here is the result of the diagnostic test:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D8B7000311AD40
Current user is not an administrator.
The current local date and time is 2013-03-09 17:26:49.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 680
Intel Corporation, Intel(R) HD Graphics 3000
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 160fcd42601896cda2b56ea8751767d7
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
B: ATAPI iHBS112   2, Rev PL04
Audio CD in drive.
Found 11 songs on CD, playing time 43:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:39:54
Track 3, start time 07:19:08
Track 4, start time 11:25:65
Track 5, start time 16:10:25
Track 6, start time 21:17:09
Track 7, start time 24:46:63
Track 8, start time 28:55:50
Track 9, start time 32:26:48
Track 10, start time 35:45:57
Track 11, start time 40:02:33
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   8 16 24 32 40 48.
The drive CDRW speeds are:   8.
The drive DVDR speeds are:   8.
The drive DVDRW speeds are:   8.
Force Optical Power Calibration before burn is turned on in the preferences.

Mine is a brand new machine. Burning software was installed before iTunes was installed. I am looking at this article which points to a possible problem with the GEAR drivers: http://support.apple.com/kb/TS2308
It also points to the afs.sys and afs2k.sys drivers as a potential problem. I've verified that I don't have these drivers on my machine.
When I go to the GEAR site, it tells you to manually uninstall the GEAR drivers and install the latest ones. First, manual uninstall which involves editing the registry. Really? While I'm quite the expert at registry editing, NO CONSUMER should ever be told to edit the registry to delete anything. Second, if in fact the GEAR drivers are the problem, shouldn't iTunes install the right ones? This is a prime example of poor software engineering at its core.

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