Itunes 11.0.2.26 wont let me sync/backup my ipods. both are the 4g

I have reset my iPods and I have reset my computer and everytime that I try to sync it after having played a few songs on my ipod I go and check on my computer but the play cound has not changed for any of the songs. And also for some reason when I wanted to go and back it up it would not give me that option for either one of the iPods.

This was the sync test that I did after the post
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 1525
iTunes 11.0.2.26
QuickTime not available
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013BB200C236D30
Current user is not an administrator.
The current local date and time is 2013-05-10 10:22:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 036c69def9069ce04f66ab56f79a05c2
**** Device Connectivity Tests ****
iPodService 11.0.2.26 is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830.  Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831.  Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832.  Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834.  Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835.  Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836.  Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A.  Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller.  Device is working properly.
Connected Device Information:
, iPod nano (4th Generation) running firmware version 1.0.4
Serial Number:          YM9086TC3QS
Bus Speed:          61440
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

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