ITunes 11.0.3: Whole library disappeared after upgarde

sorted

I have the exact same issue and have worked through all the troubleshooting steps TWICE. I have a nano (5th gen) and a classic, neither will work and both are about to go into the garbage. I use my ipods for work, thankfully I have a Blackberry Playbook which now is my music player. Looking for answers here...

Similar Messages

Aperture 2.0 Library disappeared after conversion in Aperture 3.0

Well, this is BAD. Converting the old Aperture 2 library in Aperture 3 and Aperture 3 crashed at the end of the process. After I restarted the program I got the message that there was no longer an aperture library. After checking in the finder I found that my whole library has actually disappeared from my system. What is the deal here? How come the library is completely gone, is there ANY way to get it back? And when I tried to start Aperture 2 again I got the message that the aperture library is a newer version and therefor cannot load. How come Aperture 2 seems to find a aperture library and aperture 3 can not? Is it maybe hidden from view in the finder or something? Any ideas?????
Hope to hear from you soon, thanks
Cheers Q!

Alaninnorway wrote:
Yes, I must agree. I have exactly the same problem. Come on Apple - do not invite us to 30 day free trial and give us this hassle for the weekend.
Any help appreciated.
The 30 day free trial cannot convert an Aperture 2 library.
Using the trial you can can only import into a new Aperture 3 library, and should not have any of these conversion issues.
We converted 6 workstations this weekend, specifically did not convert the imaging as that can be done in the future on an as-needed basis.
All of the libraries reside on disks that are no more than 40% full, for performance reasons.
The first library we converted was 500GB and at about 2.5 hours it froze at about 58%. I trashed the partial conversion and started over with a clean copy. This time, in Aperture 2 I did a Library rebuild before I converted. After this the conversion ran perfectly, in about 4 hours.
I ended up with a new file called Aperture Library, and another file called Aperture Library_Original. I found that this is the way the conversion is designed if you have the diskspace for 2 full Libraries. If you do not, it will delete the original after the conversion.
At any rate before converting run a rebuild in Aperture 2, and then make a backup of that library. You will then have a very clean original should anything happen in the conversion.
I am happy to say we followed the rebuild and backup on the other 5 Libraries, ranging in size from 500GB to 1.2 TB, and all the other conversions went smoothly.
The key is have plenty of diskspace available, more than double the size of your library, and Aperture will leave an Aperture Library_Original which can still be opened in A2.
Sincerely,
K.J. Doyle

Library disappears after update

I updated to most recent version & my whole library pre-update has disappeared. Where did it all go, & how do I get it back???

See Empty/corrupt library after upgrade/crash.
I recommend you opt not to "Sync podcast subscriptions and settings" at this point in time if you like to keep your old podcast episodes.
tt2

Downloaded new version of iTunes, more than half of library disappeared. Can I get it back??

We haven't used the iTouch in a few months, and it's probably close to a year since I've downloaded anything from the iTunes Store. Today, when I opened iTunes on my computer it stated that a new version was available for download. I downloaded it. Now my library is 1/3 its normal size with only one playlist (used to be 3 of them). Any suggestions for getting my library and playlists back? Will syncing with the iTouch do the trick?? Thanks in advance!

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

IPhoto library disappeared after I updated Quicktime. Help!

I don't know if the two are related but my iPhoto library completely disappeared after I updated Quicktime. Please help!
Jeri

Jeri
Disappeared from where? Your iPhoto Window? Or the Pictures Folder?
Regards
TD

Downloaded itunes 8 and my music library disappeared! HELP PLEASE!

Is there any way to get my library back after downloading itunes 8? It cleared everything - all my music, playlists....
and no....I do not have my music saved to disc/or external harddrive yet....

When you open iTunes do you have the dreaded ! next to each tune? If so then you need to put the tunes back where they were before the problem occurred. Are your PL listed on the left side?
The default path for iTunes is HD>Users>My Account>Music>iTunes>iTunes Music. iTunes music is where the folders would be nested by Artist>Album>Tune.
If in iTunes prefs>Advanced you have selected the options to 'keep' and 'copy' the above path is the normal place where your tunes should be. This is also where you set the path for iTunes to go find your tunes.
MJ

Itunes music library disappeared after upgrading to 8.0.2

I recently upgraded Itune to the latest version.
after that, when i open itunes i see the classic empty library that you have after a first fresh installation. All my music is apparently gone.
Then i go into preferences, and the library folder is still set to the right position on my external hard-drive (and the folder do contain music). How can i make itunes recognise the library again?i don't wanna loose all the informations i added to each song and all the playlist i had and i suppose this will happne if i just re-import the music folder into itunes.

Hi maxwell156,
Welcome to the Apple Support Communities!
I know that using Mail on your iPad is very important and is frustrating when it doesn’t work as you would expect. In this situation, I recommend reading over and using the information provided in the attached article to help the troubleshooting process.
iOS: Troubleshooting Mail
Have a great day,
Joe

After installing last version, my whole library disappeared (list, music, movies, ...). I search on my MacPro, no luck! Even there, everything disappeared

And, what will happen when iCloud will sync with my other Macs? Everything will disapperead too? Grrrrrr ! Before giving my deep feeling about that, I'll wait further info from anyone who should help me.

I had the same problem- even after following this http://support.apple.com/kb/TS1967
It ignored the file i created and maked a new one.

None of my iDevices can read my iTunes library after an hour of availibility. When I first start iTunes I can read the library, but after about 30 minutes my iPad's and iPhones can no longer access the library. I see it in the shared list, but no access.

None of my iDevices can read my iTunes library after about 30 minutes. My iDevices lose connection to my library and I have to do one of the three following things in iTunes to regain connectivity: 1. Restart iTunes 2: Stop / Start Home Services 3: Start playing a song.
I'ts as if iTunes goes into a background or sleep mode. During the loss of connectivity my iDevices show that there's a library shared, but I cannot connect to it.

Smae issue here, but I'm unable to get Home Sharing started again (after MAc and iOS restarts, Home Sharing on/off. etc.) This happend a few weeks ago and turngin Home Sharing Off/On fixed the connection issue b/w iPad2 5.1 and iTunes 10.6.1 running on a OSX10.6.8.
I updated to iOS 5.1.1 on iPad2 today, watched a movie and then about 20 minutes into a 2nd movie I lost connection (Sharing tab in Video app disappeared and has not come back.) The update seems like the culprit, but odd it worked for over 2 hours before stopping, odd I can't get Sharing to work anymore (iTunes see's my iOS devices b/c I can conenct to iTunes to enter my passcod efor connecting the Remote app.) Appears to be an issue with iTunes broadcasting Home Sharing, even thougt it says it is on.

How do I get back 5.3 library disappeared after I loaded from android to Premier Element 12?

I recently upgraded to Premier Elements 12 and loaded my photo and videos from my android (Galaxy 4G Samsung) into the new program. After which when I went to my Lightroom 5.3 I found my entire library folders except one picture with a missing file statement, gone, disappeared. All gone but the one picture. The original files are still on my hard drive, but can I get them back with my Lightroom changes that haven't been saved? How do I do this? or are they all gone?

Are you sure you are opening the correct catalog? Search for .lrcat files and if you find the right one double click it.
Do you have backup catalogs (you do, right)? Open your most recent backup catalog and see what you've got.
I don't know about Premier Elements 12 but I can't see how that would be related to loosing you LR catalog.

IPhoto Library 'disappeared' after Yosemite crash and iPhoto upgrade

I have upgraded my iMac to Yosemite and have been using iPhoto fine since then (although it is a bit slow), yesterday iPhoto crashed the computer, after several restarts the computer was ok, but iPhoto wouldn't load and then said it needed to be upgraded - So I did this and when I opened this again it crashed then said that it needed to upgrade the library and then it crashed (iPhoto) when I restarted it started with no library and would appear to have overwritten the iPhoto (default) library, I have checked this and although there are other libraries, I am aware of these and these are not my missing library. I found some information on http://www.scanyourentirelife.com/all-my-pictures-in-iphoto-disappeared-how-to-s afely-get-them-back/ and this talks about looking in the 'Masters' file but to be very careful as altering this will cause problems with edits etc. Anyway I found that in my directory a file called 'Old Masters' as well as 'Masters' and it would appear that all of my pictures are now in 'Old Masters'.
So I am opening the right file but how do I make the 'Old Masters' the 'Masters' - is it as easy as shifting the files or changing the name on the file?
Tech Stuff - My iMac is running 10.10 Yosemite and is about 1 year old 27" version and I keep everything up to date (for my sins) - My library 700+ events and is about 176gb in size
Your help would be appreciated

Armelle,
there is unfortunately not yet any known way to repair an iPhoto Library, that got corrupted during the upgrade by a crash.
You can either restore your iPhoto library from the last backup you made before you tried to upgrade the library, and then try to upgrade again.
Or if your last backup cannot be restored or is too old, copy all photos you can find in the iPhoto Library package and import them into a new iPhoto Library.
but I can see my picture in "old Thumbnails".
The "Old Thumbnails" are only smaller sized versions of your photos. Don't you at least have "Old Originals" or "Old Modified"?
Léonie

Iphoto Library disappeared after upgrade

I have upgraded my iMac to Yosemite and have been using iPhoto fine since then (although it is a bit slow), yesterday iPhoto crashed the computer, after several restarts the computer was ok, but iPhoto wouldn't load and then said it needed to be upgraded - So I did this and when I opened this again it crashed then said that it needed to upgrade the library and then it crashed (iPhoto) when I restarted it started with no library and would appear to have overwritten the iPhoto (default) library, I have checked this and although there are other libraries, I am aware of these and these are not my missing library. I found some information on http://www.scanyourentirelife.com/all-my-pictures-in-iphoto-disappeared-how-to-s afely-get-them-back/ and this talks about looking in the 'Masters' file but to be very careful as altering this will cause problems with edits etc. Anyway I found that in my directory a file called 'Old Masters' as well as 'Masters' and it would appear that all of my pictures are now in 'Old Masters'.
So I am opening the right file but how do I make the 'Old Masters' the 'Masters' - is it as easy as shifting the files or changing the name on the file?
Tech Stuff - My iMac is running 10.10 Yosemite and is about 1 year old 27" version and I keep everything up to date (for my sins) - My library 700+ events and is about 176gb in size
Your help would be appreciated

Paul,
Did you find a solve for this? Having the exact same issue. Thanks!

IPhoto Library disappeared after update

Just updated to 10.4.9. It appeared to go fine, but when I opened iPhoto, the message came that "Photo Library not Found". Used Spotlight, but can't locate anything. In fact, it seems that the whole Pictures Folder has vanished.
Interestingly, my wife also uses this computer and her iPhoto Library is still in her Pictures Folder, which is just where it should be.
I do have my photos backed up on a DVD, so I'm not totally crazy here, but i would like to know what's going on. Jeez, I'm glad I did back up the photos. I hadn't gotten around to backing up some more recent ones, but i do have the bulk of them on DVD. Anybody have any thoughts?
If no one has any idea where I might locate the photo library, I'll then be asking for help in how to create a new library from my DVD.
Thanks.
imac G5 (iSight) 20" Mac OS X (10.4.9) iPhoto 5.04

I would start by:
• Booting from your Mac's OSX Install Disc and running Disc Utility off of that. This will give you the options to Verify Disk and Repair Disk, possibly repairing a damaged directory structure.
• Alternatively, you can boot into Single User Mode (hold down Command+S after the chime) and type "fsck -f" (sans quotes). This will check your disk for possible data or directory corruption, but won't repair it; you'll still need to boot off of the OSX Disc for that.
• If you've got it, you could use a third-party utility such as Disk Warrior to repair your directory structure, as this can sometimes do a better job than Disk Utility.
Great job on saving your photos with a backup, but I surely wouldn't put them back until you're sure that there's no data corruption on your drive. Also, make sure you back up anything important for ALL USERS before you Verify or Repair the disk. Corrupt data is never fun...
Best of luck,
Chris

Help!- aperture library disappeared after copy

I'm screwed...After a long holiday with my macbook and my aperture (3.0) library (90GB) on an external drive I finally get home and decide to copy the library onto my iMac (pictured folder). I always keep a copy in my external drive as a backup and for macbook use (internal drive too small).
Well, I connect the drive to my iMac, and try replacing the aperture library. Takes very long thinking, so I decide to delete the old aperture library on my iMac and just do a simple copy. Everything seems fine, it starts and says it has 50 minutes to go...so I leave for dinner. An hour later I come back and not only had the aperture library not been copied (only 700 mb or so of it), but the source isn't there either! i.e. it disappeared from my external drive!!
I though it might be a database problem, but mac os x says I have 90 GB more free space on my external drive, so the aperture library seems to have been deleted!
HELP HELP HELP....all of my photography is in there and I cannot believe I have lost everything just by trying to copy it!
thanks for any suggestions!

Alaninnorway wrote:
Yes, I must agree. I have exactly the same problem. Come on Apple - do not invite us to 30 day free trial and give us this hassle for the weekend.
Any help appreciated.
The 30 day free trial cannot convert an Aperture 2 library.
Using the trial you can can only import into a new Aperture 3 library, and should not have any of these conversion issues.
We converted 6 workstations this weekend, specifically did not convert the imaging as that can be done in the future on an as-needed basis.
All of the libraries reside on disks that are no more than 40% full, for performance reasons.
The first library we converted was 500GB and at about 2.5 hours it froze at about 58%. I trashed the partial conversion and started over with a clean copy. This time, in Aperture 2 I did a Library rebuild before I converted. After this the conversion ran perfectly, in about 4 hours.
I ended up with a new file called Aperture Library, and another file called Aperture Library_Original. I found that this is the way the conversion is designed if you have the diskspace for 2 full Libraries. If you do not, it will delete the original after the conversion.
At any rate before converting run a rebuild in Aperture 2, and then make a backup of that library. You will then have a very clean original should anything happen in the conversion.
I am happy to say we followed the rebuild and backup on the other 5 Libraries, ranging in size from 500GB to 1.2 TB, and all the other conversions went smoothly.
The key is have plenty of diskspace available, more than double the size of your library, and Aperture will leave an Aperture Library_Original which can still be opened in A2.
Sincerely,
K.J. Doyle

My library disappeared after a purchase

I usually purchase songs from iTunes straight off my iPod, but recently I bought one song from my laptop while the iPod was plugged in. The song is on my iPod along with all my other songs, but my library on my laptop only has that one song that was purchased. I have bought other songs from the laptop iTunes in the past, but they've all gone as well. Also, some of the album art from songs I bought on my iPod has disappeared too.
Any help? Thanks.
iPod 8.0.2, iTunes 11.4

Hi ajfromlittleton,
If your iTunes library appears to be empty (other than those three songs), you may find the following articles helpful:
Apple Support: Where are my iTunes files located?
http://support.apple.com/kb/HT1391
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Regards,
- Brenden

ITunes 11.0.3: Whole library disappeared after upgarde

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