ITunes 11.0.4 on XP new install not responding, CPU 100%
Just downloaded and installed iTunes 11.0.4 on Windows XP SP3, launching it from the install dialog final step. Opened the File menu. iTunes.exe went to 100% CPU and is not responding. The File menu is still on the screen, getting in the way. Runs at 100% for hours. The iTunes library is empty - no chance to add a single song to it. What can it be up to? I ran earlier versions of iTunes with little problem - what gives? How can I determine what it is attempting to do as it apparently loops its way to nowhere?
Thanks for your help
Cheers
Hello mlappleaccount,
If iTunes is freezing up on you, follow the steps in the article below to isolate and troubleshoot the issue.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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It is probably best to start over. These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
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Here's the situation:
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ThanksRussell_N wrote:
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That's simply not true.
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Yes i downloaded itunes from the apple site, saved it and when i try to run it i get the hourglass for 1 second then nothing.
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Spybot found nothing, Nod32 is Hey?????
While typing this, i was downloading Quicktime from the link you sent to test if that works, the file I've downloaded was named itunes setup(2) shouldn't it be quicktime?????? Guess it automatically called it (2) cause i already got itunes setup in my download folderit's the exact same size as the itunes setup file i've been downloading??????
Now the apple website actually says thanks for downloading Quicktime 7 not a thing about itunes.
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Maybe the people at apple got on the grog a bit before Christmas???
NOW itunes is installed AND RUNNING !!!!!!!!!
WHAT THE ..... ???????????
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Will connect ipod and see if this actually works or is a mirage and repost results.
That might be a fix, download it from the quicktime download link???????????, or rename it with a (2) ????
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New install not detecting sound card
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@04:31 AM $ lspci
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This from alsaconf...
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Would you like to probe legacy ISA sound cards/chips?
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See if you missed anthing here;
See
iOS: Device not recognized in iTunes for Windows
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Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
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- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
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Try resetting your iPod: hold the "Menu" and middle buttons together for 10 seconds. This is best done while the iPod is connected to a power source.
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