ITunes 11.0.4 pinwheels when I launch

iTunes 11.0.4 pinwheels when I launch on new computer running OSX 10.8.4-not sure if it ever worked since I got the computer running .  I get no error code because it just pinwheels.  I can access iTunes on my iPhone and it is not an internet problem.  I am unable to remove iTunes - it says that it is required on the computer, and I am unable to reinstall.  However, I was able to reinstall as localadmin on my computer but as soon as I tried to sign in under my id I got the pinwheel again.

Hello clerner,
Congratulations on your new MacBook Pro!  Sorry to hear that you have not been able to use iTunes since purchasing the new computer. 
I recommend reviewing the following article to see if any third-party plug-ins could be causing the problem:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
I also recommend verifying that your software is up to date.  You can check for updates by going to Apple () menu > Software Update…
You can find more information here:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/HT1338
I also found an article that might be useful if you need to reinstall any apps that came with your Mac:
OS X Mountain Lion: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH11201
Thank you for using Apple Support Communities.
Best,
Sheila M.

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