ITunes 11.1.2 crashes again and again
I run it and few momets the software colapses.
It's a fresh intall. Both Windows and iTunes.
I am running Windows 8.1, but with iTunes 11.1.1 don't happend.
Also, the podcast simply don't sync.
Any idea?
Thanks
Hi there Hunter Guerrero,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
-Griff W.
Similar Messages
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This is more than annoying, the attempt to update my iOS Apps via iTunes 11.4 (18) ends each and every time with a crash of itunes, no way to update. The iPhone refuses to update via WLAN, the only way to update is to get updates via mobile data connection.
This Problem is not solved, and it startet to exist with either the installation of 10.9.5 Build 13F34 or the installation of iTunes 11.4 (18).
Thank you Apple, your updates made my digital living much more easy and comfortable.
Process: iTunes [16469]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.4 (11.4)
Build Info: iTunes-1140011004000018~1
Code Type: X86-64 (Native)
Parent Process: launchd [163]
Responsible: iTunes [16469]
User ID: 503
Date/Time: 2014-10-06 18:28:02.650 +0200
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 6EA267B4-A400-D708-C045-ACF83F252807
Sleep/Wake UUID: DCC3A40E-5F7B-48AA-AFC1-CA67FD587590
Crashed Thread: 35
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000028
VM Regions Near 0x28:
-->
__TEXT 0000000105da7000-000000010751d000 [ 23.5M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Thread 0:: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff87bb4e26 CFUniCharGetBitmapPtrForPlane + 86
1 com.apple.CoreFoundation 0x00007fff87bb6b25 CFStringCompareWithOptionsAndLocale + 101
2 com.apple.iTunes 0x0000000105dc7d83 0x105da7000 + 134531
3 com.apple.iTunes 0x0000000106768b2a 0x105da7000 + 10230570
4 com.apple.iTunes 0x00000001067687b7 0x105da7000 + 10229687
5 com.apple.iTunes 0x0000000106aaa30e 0x105da7000 + 13644558
6 com.apple.iTunes 0x00000001060ebf4b 0x105da7000 + 3428171
7 com.apple.iTunes 0x00000001060ebe9f 0x105da7000 + 3427999
8 com.apple.iTunes 0x0000000105db9992 0x105da7000 + 76178
9 com.apple.iTunes 0x0000000105dbd581 0x105da7000 + 91521
10 com.apple.iTunes 0x0000000105dbd4fd 0x105da7000 + 91389
11 com.apple.iTunes 0x0000000105dbd42a 0x105da7000 + 91178
12 com.apple.iTunes 0x0000000105dbd3ac 0x105da7000 + 91052
13 com.apple.iTunes 0x0000000105dbd266 0x105da7000 + 90726
14 com.apple.iTunes 0x0000000105dbd1da 0x105da7000 + 90586
15 com.apple.CoreFoundation 0x00007fff87c145b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
16 com.apple.CoreFoundation 0x00007fff87c05c62 __CFRunLoopDoSources0 + 242
17 com.apple.CoreFoundation 0x00007fff87c053ef __CFRunLoopRun + 831
18 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
19 com.apple.HIToolbox 0x00007fff85c7ea0d RunCurrentEventLoopInMode + 226
20 com.apple.HIToolbox 0x00007fff85c7e7b7 ReceiveNextEventCommon + 479
21 com.apple.HIToolbox 0x00007fff85c7e5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
22 com.apple.AppKit 0x00007fff8486424e _DPSNextEvent + 1434
23 com.apple.AppKit 0x00007fff8486389b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
24 com.apple.AppKit 0x00007fff8485799c -[NSApplication run] + 553
25 com.apple.iTunes 0x00000001066e8320 0x105da7000 + 9704224
26 com.apple.iTunes 0x00000001061218fc 0x105da7000 + 3647740
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8dea0662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8a9fa421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8a9fa136 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff87cba811 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x000000010923cfae __thr_AMRegisterForCallbacks + 418
7 libdispatch.dylib 0x00007fff8a9f828d _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff8a9fa082 _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff8a9fb177 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff84062ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff84065fb9 start_wqthread + 13
Thread 3:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff87cba811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000105dc22cf 0x105da7000 + 111311
7 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
8 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000105dab40b 0x105da7000 + 17419
3 com.apple.iTunes 0x0000000106218027 0x105da7000 + 4657191
4 com.apple.iTunes 0x0000000106218756 0x105da7000 + 4659030
5 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
6 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8de9f9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff87c51a03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 6:: CoreAudioNotificationThread
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff87cba811 CFRunLoopRun + 97
6 com.apple.iTunes 0x00000001062d737f 0x105da7000 + 5440383
7 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
8 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 7:: TrackProcessor::ManagerThread
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000105dab40b 0x105da7000 + 17419
3 com.apple.iTunes 0x0000000105dab365 0x105da7000 + 17253
4 com.apple.iTunes 0x000000010600a114 0x105da7000 + 2502932
5 com.apple.iTunes 0x000000010600a0eb 0x105da7000 + 2502891
6 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
7 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 8:: TrackProcessor::CooperativeProcessingFiber
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.iTunes 0x0000000105dbdbd4 0x105da7000 + 93140
3 com.apple.iTunes 0x0000000105dbd934 0x105da7000 + 92468
4 com.apple.iTunes 0x0000000105dbf0a6 0x105da7000 + 98470
5 com.apple.iTunes 0x0000000105f015ce 0x105da7000 + 1418702
6 com.apple.iTunes 0x0000000106ba7113 0x105da7000 + 14680339
7 com.apple.iTunes 0x0000000105dab4fb 0x105da7000 + 17659
8 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8de9ee02 __accept + 10
1 com.apple.iTunes 0x0000000106a6c34d 0x105da7000 + 13390669
2 com.apple.iTunes 0x0000000106a51c61 0x105da7000 + 13282401
3 com.apple.iTunes 0x0000000106a51ba4 0x105da7000 + 13282212
4 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
5 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8de9ee02 __accept + 10
1 com.apple.iTunes 0x0000000106a6c34d 0x105da7000 + 13390669
2 com.apple.iTunes 0x0000000106a51c61 0x105da7000 + 13282401
3 com.apple.iTunes 0x0000000106a51ba4 0x105da7000 + 13282212
4 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
5 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff87cba811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000105dc22cf 0x105da7000 + 111311
7 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
8 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 12:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff87cba811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000105dc22cf 0x105da7000 + 111311
7 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
8 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 13:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff83238ff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff83238dfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 14:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff87cba811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000105dc22cf 0x105da7000 + 111311
7 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
8 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 15:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff87cba811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000105dc22cf 0x105da7000 + 111311
7 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
8 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 16:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff87cba811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000105dc22cf 0x105da7000 + 111311
7 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
8 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 17:: TrackProcessor::Data Extraction Thread
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000105dab40b 0x105da7000 + 17419
3 com.apple.iTunes 0x0000000105e23f33 0x105da7000 + 511795
4 com.apple.iTunes 0x0000000105e23ed1 0x105da7000 + 511697
5 com.apple.iTunes 0x0000000105e23d3e 0x105da7000 + 511294
6 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
7 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 18:: TrackProcessor::Data Extraction Thread
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000105dab40b 0x105da7000 + 17419
3 com.apple.iTunes 0x0000000105e23f33 0x105da7000 + 511795
4 com.apple.iTunes 0x0000000105e23ed1 0x105da7000 + 511697
5 com.apple.iTunes 0x0000000105e23d3e 0x105da7000 + 511294
6 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
7 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 19:: TrackProcessor::Data Extraction Thread
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x0000000105dab40b 0x105da7000 + 17419
3 com.apple.iTunes 0x0000000105e23f33 0x105da7000 + 511795
4 com.apple.iTunes 0x0000000105e23ed1 0x105da7000 + 511697
5 com.apple.iTunes 0x0000000105e23d3e 0x105da7000 + 511294
6 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
7 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff84a0405e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8de9fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff84062f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff84065fb9 start_wqthread + 13
Thread 22:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff81ba7cb5 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore 0x00007fff81b9cf4f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 23:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff81ba8727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff81ba85b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff81b9cf4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 24:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff81ba8727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff81ba85b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff81b9cf4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 25:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff81ba8727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff81ba85b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff81b9cf4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 26:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff81ba8727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff81ba85b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff81b9cf4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 27:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff81ba8727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff81ba85b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff81b9cf4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 28:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff81ba8727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff81ba85b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff81b9cf4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff8de9fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff84062f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff84065fb9 start_wqthread + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8de9fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff84062f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff84065fb9 start_wqthread + 13
Thread 31:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff81ba80cd ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff82cdb498 ***::PassOwnPtr<***::Function<void ()> > ***::MessageQueue<***::Function<void ()> >::waitForMessageFilteredWithTimeout<bool (***::Function<void ()>*)>(***::MessageQueueWaitResult&, bool (&)(***::Function<void ()>*), double) + 168
4 com.apple.WebCore 0x00007fff82cdab63 WebCore::StorageThread::threadEntryPoint() + 179
5 com.apple.JavaScriptCore 0x00007fff81b9cf4f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 32:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8de9f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff84063c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff81ba80cd ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff82cdb498 ***::PassOwnPtr<***::Function<void ()> > ***::MessageQueue<***::Function<void ()> >::waitForMessageFilteredWithTimeout<bool (***::Function<void ()>*)>(***::MessageQueueWaitResult&, bool (&)(***::Function<void ()>*), double) + 168
4 com.apple.WebCore 0x00007fff82cdab63 WebCore::StorageThread::threadEntryPoint() + 179
5 com.apple.JavaScriptCore 0x00007fff81b9cf4f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8de9fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff84062f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff84065fb9 start_wqthread + 13
Thread 34:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff87cba811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000105dc22cf 0x105da7000 + 111311
7 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
8 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 35 Crashed:
0 com.apple.iTunes 0x00000001060ebe40 0x105da7000 + 3427904
1 com.apple.iTunes 0x00000001060eba45 0x105da7000 + 3426885
2 com.apple.iTunes 0x00000001060c3d9e 0x105da7000 + 3263902
3 com.apple.iTunes 0x00000001060bfe2c 0x105da7000 + 3247660
4 com.apple.iTunes 0x0000000105e23dc2 0x105da7000 + 511426
5 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
6 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 36:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8de9ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8de9ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87c05f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87c05539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87c04e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff87cba811 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000105dc22cf 0x105da7000 + 111311
7 com.apple.iTunes 0x0000000105dac0f0 0x105da7000 + 20720
8 libsystem_pthread.dylib 0x00007fff84061899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8406172a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff84065fc9 thread_start + 13
Thread 35 crashed with X86 Thread State (64-bit):
rax: 0xbff0000000000000 rbx: 0x0000000000000100 rcx: 0x0000000000000000 rdx: 0x0000000000000100
rdi: 0x0000000000000000 rsi: 0x00007ff5ffa6a7a0 rbp: 0x0000000109719280 rsp: 0x0000000109719280
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x00007ff4f0ec8478
r12: 0x00000000ffffffce r13: 0x0000000000000000 r14: 0x00007ff5fa5e3040 r15: 0x00007ff5ffa6a400
rip: 0x00000001060ebe40 rfl: 0x0000000000010246 cr2: 0x0000000000000028
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x105da7000 - 0x10751cff7 com.apple.iTunes (11.4 - 11.4) <E8A02DE2-6982-3D03-93E6-B14FF98690F9> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10790d000 - 0x10798dff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <346D1F7E-A1E7-3A53-9DEF-3D22885079C8> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x107a14000 - 0x107a3fff7 com.apple.avfoundationcf (2.0 - 138.2) <51DDFF2A-EEE3-327F-996B-A53954E7E23E> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x107a78000 - 0x107db5fef com.apple.iad.iAdCore (1.0 - 1) <DEC4133E-928D-38FF-8207-F9BC3D79A372> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x107e91000 - 0x107e95fff com.apple.agl (3.2.3 - AGL-3.2.3) <9851E4CC-DA6B-3AF4-9B06-61BAC289572D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x107e9c000 - 0x107e9ffff com.apple.iPod (1.7 - 20) <B245E3CD-4674-3DA4-8094-A5708CE3FB34> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x107eaa000 - 0x1081d6ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x108209000 - 0x108240ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x10825b000 - 0x108331fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x108356000 - 0x108399ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x10856e000 - 0x108570ff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x108575000 - 0x108579ffd com.apple.audio.AppleHDAHALPlugIn (2.6.3 - 2.6.3f4) <2EB88B27-FA19-3C0C-AA06-7FB8BC56694E> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x108668000 - 0x10866bff7 com.apple.QuartzComposer.iTunesPlugIn (1.4 - 18) <C245EAAD-C6FD-32EA-810B-56B48533374D> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x108fac000 - 0x1090e5fff com.apple.CoreADI (2.9.3 - 2.9.3) <B4B971BC-3C34-3417-8DEF-16F8B6167263> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x1090ec000 - 0x10910fff7 +com.prosofteng.hear.plugin (1.1.6 - 869) <896A23D0-A4E8-35F3-8A77-421492B46BD5> /Library/Audio/Plug-Ins/HAL/Hear.plugin/Contents/MacOS/Hear
0x1091a4000 - 0x1092bcff7 com.apple.mobiledevice (757.1.5.0.1 - 757.1.5.0.1) <37FF77DC-92E2-34B7-A0F9-481767002E21> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x10a035000 - 0x10ada3ff7 com.apple.CoreFP (2.6.16 - 2.6.16) <AFE7E504-44B0-3862-980C-27852EC4CB71> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x10d825000 - 0x10d9f6fff com.apple.audio.units.Components (1.10 - 1.10) <F74A9407-DDB5-3C4F-A051-47643871ED93> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x10df3d000 - 0x10e133fff com.apple.audio.codecs.Components (4.0 - 4.0) <604485EE-4446-308F-9460-0A6CE9C2D98C> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x10e551000 - 0x10e553fff AppleIntelHSWVA (8.28.32) <70ADD884-AE65-382A-86A5-1AA1DB5CFDA9> /System/Library/Extensions/AppleIntelHSWVA.bundle/Contents/MacOS/AppleIntelHSWV A
0x10e6d4000 - 0x10e781ff7 com.apple.AppleGVAFramework (7.1.18 - 7.1.18) <46F2368C-5955-3423-BEF4-1D6B06A849F2> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x10e794000 - 0x10e998fff com.apple.AppleIntelHD5000GraphicsVADriver (8.28.32 - 8.2.8) <5898FCC8-699D-3B72-A172-19127DDC52FC> /System/Library/Extensions/AppleIntelHD5000GraphicsVADriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsVADriver
0x10e9a8000 - 0x10ea4aff7 com.apple.GeForceVADriver (8.26.28 - 8.2.6) <CAC2C38E-A5DA-32F7-9CC9-1945DBF34D74> /System/Library/Extensions/GeForceVADriver.bundle/Contents/MacOS/GeForceVADrive r
0x10edd8000 - 0x10eddeff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x10fc3c000 - 0x10feb9fff com.apple.CoreKE (1.7.0 - 1.7.0) <596CAF69-A1EA-33D6-9D2E-805DA761D3D8> /System/Library/PrivateFrameworks/CoreKE.framework/CoreKE
0x115921000 - 0x115921ff5 +cl_kernels (???) <0127B080-F1E4-4E75-876A-32305FA38F2C> cl_kernels
0x1178a7000 - 0x1178a7ffd +cl_kernels (???) <614EC90F-4559-4795-8B4D-5FAD8AF44E2C> cl_kernels
0x118f9b000 - 0x1191b5ff7 half_rgba.dylib (2.3.58) <0803DFE7-EC44-342B-ABA2-9F8289C0A602> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/h alf_rgba.dylib
0x11920c000 - 0x1192f2fef unorm8_bgra.dylib (2.3.58) <280D6FDD-8CA5-36EC-9EA1-D7DC09598E20> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x11943a000 - 0x1195bffef com.apple.AirTrafficHost (448 - 448) <B5C5C75C-C1EA-3A60-BC94-BF2CC5DA2587> /System/Library/PrivateFrameworks/AirTrafficHost.framework/AirTrafficHost
0x123400000000 - 0x123400435ff7 com.apple.driver.AppleIntelHD5000GraphicsGLDriver (8.28.32 - 8.2.8) <2450F625-33C8-3471-BA0D-10705FDE366C> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD5000GraphicsGLDriver
0x123440000000 - 0x123440882ff7 com.apple.GeForceGLDriver (8.26.28 - 8.2.6) <7748942D-BB8D-3ECF-BE8E-ED5AB2F2893B> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff61632000 - 0x7fff61665817 dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
0x7fff81b94000 - 0x7fff81f0bff6 com.apple.JavaScriptCore (9537 - 9537.78.1) <8623A109-9E9D-3E3B-A8E1-6EE447C0110C> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff81f0c000 - 0x7fff81f0eff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff81f0f000 - 0x7fff81f3eff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <E8190181-8F08-3DC3-9290-3AADBCEBB1F3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff81fda000 - 0x7fff82028ff7 com.apple.opencl (2.3.59 - 2.3.59) <9F43F471-C3C3-352D-889D-EC418DC1F5B2> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8205c000 - 0x7fff8209eff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8209f000 - 0x7fff820ecfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <608D91BD-9D88-3FAB-9A06-24C1DAEA092D> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff820ed000 - 0x7fff820faff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff82116000 - 0x7fff82f6aff7 com.apple.WebCore (9537 - 9537.78.1) <56C3D4BF-2495-3FD2-8212-91AF7DF693B8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff82fbf000 - 0x7fff83125fff libGLProgrammability.dylib (9.6.1) <07700B99-8542-32D7-BB96-29472EFE75EF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff83126000 - 0x7fff83174fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff83175000 - 0x7fff83181ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <F08601E8-F7E8-3222-AD05-6A26003779CF> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff831d2000 - 0x7fff834d2ff7 com.apple.Foundation (6.9 - 1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff834e0000 - 0x7fff834e1ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff834f1000 - 0x7fff8357afff com.apple.ColorSync (4.9.0 - 4.9.0) <E7E0D542-D77A-3E32-B146-4D0FEAF282D3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8357b000 - 0x7fff83584ff7 libcldcpuengine.dylib (2.3.58) <E3A84FEC-4060-39C2-A469-159A443D2B6D> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff83585000 - 0x7fff835bdff7 com.apple.RemoteViewServices (2.0 - 94) <B17FAA76-61DB-33D0-90B7-4117A72A2B28> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff835be000 - 0x7fff835c8ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <5A4F0BFC-6233-3909-BEC0-C604BA0D247C> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff835c9000 - 0x7fff83610ff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff83611000 - 0x7fff83615ff7 libheimdal-asn1.dylib (323.92.1) <CAE21FFF-5763-399C-B7C5-EEBFFEEF2242> /usr/lib/libheimdal-asn1.dylib
0x7fff83616000 - 0x7fff83669fff com.apple.ScalableUserInterface (1.0 - 1) <19D73C6D-CA0A-3230-9644-7F01364137ED> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8366a000 - 0x7fff83674ff7 libcsfde.dylib (380.70.2) <3ACB87D7-A81C-3C45-B648-AD27F1B9D841> /usr/lib/libcsfde.dylib
0x7fff83675000 - 0x7fff83677fff com.apple.loginsupport (1.0 - 1) <4FBB283B-5BBD-3918-AC89-3A7286CFA145> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff83678000 - 0x7fff838dcffd com.apple.security (7.0 - 55471.14.18) <83A9E8C8-06A1-3F6D-8514-C35CD0DBD370> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff838dd000 - 0x7fff83a0dff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff83a0e000 - 0x7fff83a24fff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff83a32000 - 0x7fff83aa1ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff83aa2000 - 0x7fff83aaeff7 com.apple.HelpData (2.1.4 - 90) <546D6B21-CDCE-35C0-86F2-C38A4789F4EE> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff83ac5000 - 0x7fff83ac7ff7 libquarantine.dylib (71) <973BE51D-6465-392F-9099-D4AB21BF0D25> /usr/lib/system/libquarantine.dylib
0x7fff83acf000 - 0x7fff83ad2fff com.apple.TCC (1.0 - 1) <F25B5875-081A-3877-B70E-374D54B54C5F> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff83ad3000 - 0x7fff83adefff libGPUSupportMercury.dylib (9.6.1) <A34D5C51-28E0-398A-881D-552B47D2DD3C> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x7fff83adf000 - 0x7fff83b0bfff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff83b0c000 - 0x7fff83b3bff9 com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff83b91000 - 0x7fff83baaff7 com.apple.Kerberos (3.0 - 1) <59427E11-37D6-34C9-95BB-D4438BFACA5B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff83bab000 - 0x7fff83bb3ffc libGFXShared.dylib (9.6.1) <25BBF325-AC57-3BAA-9427-2D14CC243AE6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff83bb4000 - 0x7fff83bbaff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff83bbb000 - 0x7fff83c32fff com.apple.CoreServices.OSServices (600.4 - 600.4) <C63562F5-6DF5-3EE9-8897-FF61A44C8251> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff83c33000 - 0x7fff83c61ff7 com.apple.securityinterface (9.0 - 55047) <E64A6994-0176-39A1-866A-AB27F6A0034B> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff83cea000 - 0x7fff83d03ff7 com.apple.Ubiquity (1.3 - 289) <664F5B33-708D-33E9-81E1-C45CBE9AAB6E> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff83d16000 - 0x7fff83d1bff7 com.apple.MediaAccessibility (1.0 - 43) <DDB8A42D-89D8-34F1-AA35-75D7659616C9> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff83d1f000 - 0x7fff83d25ff7 libCGXCoreImage.A.dylib (599.35.4) <0A9F43CB-C01F-3A98-AAB3-1E08C65BCFB4> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x7fff83d26000 - 0x7fff83d3dffa libAVFAudio.dylib (32.2) <C77A6482-46FA-3A17-B357-BBEA380B4E6C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff83d3e000 - 0x7fff83d85fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff83d86000 - 0x7fff8401aff7 com.apple.RawCamera.bundle (5.07 - 760) <EA94F148-975D-32D7-8A20-B06017E5793B> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff84060000 - 0x7fff84067ff7 libsystem_pthread.dylib (53.1.4) <9DA50FD0-D9AC-3051-AD4B-BA0D745BC49C> /usr/lib/system/libsystem_pthread.dylib
0x7fff84068000 - 0x7fff84139fff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff8413a000 - 0x7fff84187ff2 com.apple.print.framework.PrintCore (9.0 - 428) <A2F7B9D2-7907-31D8-8462-E2E2E7C3AF2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff84188000 - 0x7fff84199ff7 libsystem_asl.dylib (217.1.4) <B983CA60-F418-317B-B142-48A6376564FC> /usr/lib/system/libsystem_asl.dylib
0x7fff8419d000 - 0x7fff841adffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff841ae000 - 0x7fff841c9ff7 libPng.dylib (1044) <151BA92C-6E7C-3B69-8024-FDD1E2C89DD3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff841ca000 - 0x7fff841cbfff libunc.dylib (28) <C3737C9A-C06F-310C-B78C-7D8D882A35DE> /usr/lib/system/libunc.dylib
0x7fff841cc000 - 0x7fff84211ff6 com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff84212000 - 0x7fff84277ffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff84278000 - 0x7fff8428afff com.apple.login (3.0 - 3.0) <8342C3B7-8363-36BE-B5B6-CD81166AEC24> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff842e9000 - 0x7fff84304ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff84305000 - 0x7fff844bdffb libicucore.A.dylib (511.35) <6F097DA7-147C-32A1-93D2-728A64CF0DC2> /usr/lib/libicucore.A.dylib
0x7fff844be000 - 0x7fff844c3fff libmacho.dylib (845) <B2BE3C25-CF1F-309B-AB99-1F0B54621445> /usr/lib/system/libmacho.dylib
0x7fff84509000 - 0x7fff8463fff5 com.apple.WebKit (9537 - 9537.78.2) <EB8D3D78-92E7-3B67-8AAF-B51A181461E0> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff84640000 - 0x7fff84781fff com.apple.QTKit (7.7.3 - 2826.24) <08E58C71-D16C-3357-989C-780A08994B27> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff84782000 - 0x7fff8480dff7 com.apple.SoftwareUpdate.framework (6 - 574.6) <A83587ED-67AE-3FB0-9494-6EAEFEF4B17D> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff8480e000 - 0x7fff84825fff com.apple.PackageKit.PackageUIKit (3.0 - 332) <419D2A01-3A7A-3EB4-B4E5-55DEEB786572> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff84826000 - 0x7fff8482dffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
0x7fff8482e000 - 0x7fff8482fff7 libodfde.dylib (20) <71C1001F-044F-3C0F-BA95-EAC080176A16> /usr/lib/libodfde.dylib
0x7fff84830000 - 0x7fff84839fff com.apple.DisplayServicesFW (2.8 - 360.8.14) <ABEE3950-3024-3741-AD4F-CC405EBEE89E> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff84840000 - 0x7fff853b6ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff853b7000 - 0x7fff85557ff7 GLEngine (9.6.1) <28300FBD-E3B2-35D2-BB54-77DCE62FC371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff85558000 - 0x7fff855e1ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff855e2000 - 0x7fff85609ff7 com.apple.shortcut (2.6 - 2.6) <73FEBA7B-F371-3D1C-8E42-08580DE241A7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x7fff85614000 - 0x7fff85625ff7 libz.1.dylib (53) <4C5FA1A5-4471-398E-9543-2E54D46E63E9> /usr/lib/libz.1.dylib
0x7fff85626000 - 0x7fff858f7ff4 com.apple.CoreImage (9.4.0) <2C636ECD-0F1A-357C-9EFF-0452476FDDF5> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff858f8000 - 0x7fff859e7fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff859e8000 - 0x7fff85aacff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff85acc000 - 0x7fff85ad7ff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) <22A0C230-CF1E-38F5-A947-5ACDAEEE0DB6> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff85b1e000 - 0x7fff85b4efff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff85c4c000 - 0x7fff85c4fff7 com.apple.LoginUICore (3.0 - 3.0) <1ECBDA90-D6ED-3333-83EB-9C8232DFAD7C> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff85c50000 - 0x7fff85efaff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff85efb000 - 0x7fff85f18ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff85f1c000 - 0x7fff86003ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff86004000 - 0x7fff862eefff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8630e000 - 0x7fff86311fff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff86312000 - 0x7fff863f6ff7 com.apple.coreui (2.2 - 231.1) <187DF89C-8A64-366D-8782-F90315FA3CD7> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff863f7000 - 0x7fff8643cfff libcurl.4.dylibSomeone please help. :[ I need help as soon as possible. It's urgent.
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HT201412 iPhone crashed twice, and is completely unresponsive.
iPhone crashed yesterday and was restored via iTunes; however, the phone crashed again this morning and is completely unresponsive. The phone will not turn on, off, will not reset, and is not recognized when connected to iPhones, thus restoring again is not possible. Any suggestions, or is this phone dead?
Hi mbordonaro97,
Welcome to the Apple Support Communities!
It sounds like this phone needs to be evaluated for repair. Please use the information and links in the attached web link for the repair process.
iPhone Repair and Service - Apple Support
Have a great day,
Joe -
I just download and install itunes 10.5 and it worked good the first days but since yesterday it crashed up, and everytime i start it it crashes again and logged me out each time. it can´t acces my itunes account. I´m using snow leopard the last version. What can i do to solve this problem and and continue using my itunes normally?
Try doing it in a WIndows Safe mode - Restart computer and hit F8 key right after your see BIOS check and choose "Safe mode with networking"
Do the SFC /SCANNOW again.
If that does not work, whilst in safe mode, download Free Malwarebyte software from CNET's Download.com. Install, update virus definition then perform a full scan. Remove if it did find some viruses or trojans. Restart computer.
Back to regular windows, do the SFC /SCANNOW again.
If that doesnot work, check to see if your Hard drive has errors or bad sectors
GO START BUTTON /COMPUTER, right mouse click OS (C:) and choose "Properties"
Choose "Tools" tab and under error checking, click "Check Now".
Make sure "Scan for and attempt recovery of bad sectors" is checked and click start.
Restart windows will perform the above task to fix errors This may take hours depends on how big is your Hard Drive
Good Luck!!. -
MacBook Hard Drive crashed again and again
I've been quite annoyed by this. Firstly, I've read about the MacBook original hard drive that may crash after a while, which happened to mine. I've since changed 4 more hard drives! Firstly, I replaced the original HD (Toshiba), to Seagate, which crashed again. Then I've changed to Samsung 80GB and then decided to upgrade to 160GB, which crashed again!!!
There was no warning at all. It's like I was using my MacBook today and tomorrow when I want to start it up, the HD would just crash. Anyone has any idea what could be the problems that are causing this? I think maybe it's more than the HD itself.
Please help.Although it appears that I have copied everything into the music folder of my new hard drive
You need to have backed up the entire library, including the iTunes database files, to do that. If you only backed up the songs and other content displayed in iTunes, drag it into the open iTunes window instead of restoring it through the Finder; playlists and other metadata won't be preserved, as those are in the iTunes database files.
(40069) -
hi, my iPhone5s is only 3 months old, it has been like a whole month now since it started crashing, displaying the blue screen of death, since yesterday it was in the loop of restart-crash, and now it is stuck in recovery mode after lots of times displaying blue screen.
I cannot restore it as phone continues crashing again with blue screen, when iTunes displays error 14 on verification.
help please, this phone is all the means of communication I have.It's a hardware problem. That's it. You shouldn't bother yourself with this situation. Just see an AASP.
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Hello, I sure hope someone can help me. My itunes music has ALL disappeared....and when I tried to replace it {I guess it's known as import it from my CD} it seemed to remain forever on 0.02 and would not move on to the other song....I became frustrated....and ejected the CD....and got a pop up window telling me pretty much that this was a no-no....anyway...I clicked on my itune icon to open it up and start with another CD to import music....well now my icon won't open and everytime I click on it to open I get a pop up window from Apple...asking if it is ok to make changes....I click yes...and nothing happens....I also tried to see the compalibility and it is now telling me it is not combatiable......well it was yesterday and the day before...and even a few minutes ago...when I was able to open it once....What does this mean? I just had my computer cleaned out.....could it have been something they did? Do I have to uninstall it and reinstall it?? Also when I first opened itunes....I got a pop up window saying something to the effect...that I had 2 itunes and was only allowed 1....and did I wish to transfer my purchases....and I can't remember what else it said....I chose transfer....and those were the only songs I could find on my itunes before it wouldn't let me open it again.....Can someone help PLEASE.....newbie here
You can't activate any GSM iPhone without a valid sim card installed in the phone.
So, yes, you need to get a sim card. -
I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again
If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option -
I can't access my itunes music on my laptop after having it re-imaged. I installed itunes again but can't access the music folder. I get the following message when I click to open itunes: "The folder itunes cannot be found or created, and is required. The default location for this folder is the Music folder.
I have an iPad2, and iPad mini, and an iPhone5 with a different number of songs on each. I want to sync everything -- should have close to 800 songs. Tried to get support from Apple but would be charged for help.I have a Windows 7 operating system my computer runs from.
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after clicking "yes" to the question "do you want to update itunes now", i waited 2 hours and 15 minutes and it was still "loading". i turned computer off thinking something was wrong. now itunes won't open at all. do i need to download itunes again?
Did you actually download the installer from Apple or did you use Software Update. You can download the installer http://www.apple.com/itunes/download/
Maybe I'm old fashioned but I would consider repairing permissions first using Disk Utility because something caused this to go wrong the first time. And of course make a backup of your whole library first. It shouldn't happen but some have complained about their libraries being wiped out by iTunes updates. Better safe... -
I am having trouble accessing my purchases and upgrades for apps.
One Error message is
Could not purchase. the File or directory is corrupted and unreadable. There was an error in the iTunes store. Please try again later.
another error message was
The app '_____' was not installed on the iPhone "____ iPhone" because you are not authorised for it on this computer.
To authorise this computer for itmes purchased from the iTunes Store choose Store>Authorise this computer.
Then This message appears
We could not complete your iTunes Store request. The file or directory is corrupted and unreadable. There was an error in the iTunes Store. Please try again later.
This also came up last night while I had my iPad connected to the computer. Can someone please tell me what has happened and how I can fix it. I have already uninstalled and reinstalled iTunes.Did you ever get an answer?
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I have a proxy server and the server is allowing me to go to iTunes. But I get a message "Error in accessing iTunes store. Please try again later." Error code ox80092013. I cannot find that code in the troubleshooting section. I have just installed a new PC HP5750, with Norton IS 2013. I installed the current version of iTunes directly from the iTunes site. My proxy server is American Family Online web browsing filter. I contacted them and they said there should not be a problem with their server. I have had an account previously, but has been inactive for several months. I even tried to create a new account, but still got the same error code.
Someone please help with this. I have accompaniment tracks on iTunes that I need for music ministry.Hi Lcoffin8,
Thanks for visiting Apple Support Communities.
See this article for additional information and steps that can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy -
My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?
I'm having a very similar issue, paired with iTunes not being able to get online.
iTunes shows up in processes and then hangs at 17,000 K or so -- sometimes it will start up, but that (if it occurs) is a delay of literal hours.
Pretty meticulously went through all the 'cannot connect' trouble shooting, and have uninstalled, restarted, and then reinstalled every piece of apple software; issue is just as firm. Starting in safe mode or admin mode don't fix it; signing in as a different user doesn't fix it. -
My Ipod Touch 4th generation (8gb, iOS 5.1) crashes for no apparent reason. There is no rhyme or reason to when the crash occurs.
Once it crashes, the only way to reboot the iPod is to connect it to an external power source (computer or AC outlet). Once connected, it will reboot and operate normally.
When disconnected from the power source, it will operate for a variable periods of time (maybe minutes, maybe hours) then crash again. It can't be rebooted until again attached to an external power source.
Has anyone experienced a similar situation? Thanks for your help.....I hate to let you down. I live a long way from any Apple store, so I returned the iPod to the seller. I really don't know if I'll buy another.
I know it's probably an isolated incident, but this kind of experience leaves a bad taste in your mouth. -
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
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