Itunes 11.1.2 wont download to my windows 7 computer

I cant get itunes update on windows

I have the same problem W7 64bit.  Tried to update itunes to 11.1.2 first, then my iPhone 5s.  Not only did itunes not update for some reason, but when updating the iPhone 5s, about 2/3 of the way through the update an error message occurred saying that itunes had stopped working, and my phone went into Restore mode.  Why won't iTunes update?  Why did the phone go into Restore Mode when updating to 7.0.3?

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