ITunes 11.1.3.8 crashes when I run Diagnostics tool

iTunes 11.1.3.8 crashes when I run Diagnostics tool
OS: Win7(64bit)
[URL=http://smg.photobucket.com/user/kuzak/media/bug00.jpg.html][IMG]http://img.photobucket.com/albums/v332/kuzak/bug00.jpg[/IMG][/URL]
[URL=http://smg.photobucket.com/user/kuzak/media/bug01.jpg.html][IMG]http://img.photobucket.com/albums/v332/kuzak/bug01.jpg[/IMG][/URL]

Hi there L.Bear,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W.

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I have an app that crashes when I run one function, but no one else I know with the same app experiences the crash. I checked my Diagnostics

I have an app called Astrogold that crashes when I run one function, but no one else I know with the same app experiences the crash. The app writes several different reports, and gives the option of sending them as PDF files. All the other reports generate fine, but one of them....and that one crashes the app while it is trying to generate the report.
Note: it only crashes the display. If I double click the home button I see the app itself is still running.
I checked my Diagnostics & Usage data, and noticed that every time the app crashes a LowMemory report is created. I looked at the LowMemory report and see that the Largest process is Astrogold. But I don't see any reports with the name of the app itself.
I have an iPhone 5c, and according to iTunes I have 2.25 GB Free.
Below is the actual LowMemory report. Can anyone make any suggestions?
name":"astrogold","bug_type":"109","os_version":"iPhone OS 7.1.2 (11D257)","bundleID":"com.esotech.astrogold","version":"4.2.4 (4.2)","app_name":"astrogold"}
Incident Identifier: 257B47E8-3A4D-4C64-8E9F-71D33C905548
CrashReporter Key:   cfa389285f4559a21d797bfeec6a78c584e798d6
Hardware Model:      iPhone5,4
Process:             astrogold [18906]
Path:                /var/mobile/Applications/D8301675-652C-4472-A168-CF3F141C5F58/astrogold.app/ast rogold
Identifier:          com.esotech.astrogold
Version:             4.2.4 (4.2)
Code Type:           ARM (Native)
Parent Process:      launchd [1]
Date/Time:           2014-08-31 13:15:13.616 +0800
OS Version:          iOS 7.1.2 (11D257)
Report Version:      104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Triggered by Thread: 0
Thread 0 Crashed:
0   libsystem_kernel.dylib         0x399a51f0 0x39992000 + 78320
1   libsystem_pthread.dylib        0x39a0d7b2 0x39a0a000 + 14258
2   libsystem_c.dylib              0x39955ff4 0x3990c000 + 303092
3   libsystem_malloc.dylib         0x399ccd20 0x399ca000 + 11552
4   libobjc.A.dylib                0x393f73a4 0x393ed000 + 41892
5   libobjc.A.dylib                0x393ffb66 0x393ed000 + 76646
6   astrogold                      0x001be574 0xe2000 + 902516
7   astrogold                      0x001be774 0xe2000 + 903028
8   astrogold                      0x001a2910 0xe2000 + 788752
9   astrogold                      0x001a40fa 0xe2000 + 794874
10 UIKit                          0x315ba174 0x3147c000 + 1302900
11 UIKit                          0x315613d6 0x3147c000 + 938966
12 UIKit                          0x31560c2c 0x3147c000 + 937004
13 UIKit                          0x314872e0 0x3147c000 + 45792
14 QuartzCore                     0x31103316 0x310f7000 + 49942
15 QuartzCore                     0x310feb3a 0x310f7000 + 31546
16 QuartzCore                     0x310fe9cc 0x310f7000 + 31180
17 QuartzCore                     0x310fe3e0 0x310f7000 + 29664
18 QuartzCore                     0x310fe1f2 0x310f7000 + 29170
19 QuartzCore                     0x310f7f18 0x310f7000 + 3864
20 CoreFoundation                 0x2ec20ff6 0x2eb81000 + 655350
21 CoreFoundation                 0x2ec1e982 0x2eb81000 + 645506
22 CoreFoundation                 0x2ec1ecce 0x2eb81000 + 646350
23 CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
24 CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
25 GraphicsServices               0x33af86ce 0x33aef000 + 38606
26 UIKit                          0x314ea86c 0x3147c000 + 452716
27 astrogold                      0x000e9136 0xe2000 + 28982
28 libdyld.dylib                  0x398eeab4 0x398ed000 + 6836
Thread 1:
0   libsystem_kernel.dylib         0x39992804 0x39992000 + 2052
1   libdispatch.dylib              0x398e1050 0x398d9000 + 32848
2   libdispatch.dylib              0x398db2de 0x398d9000 + 8926
Thread 2:
0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
5   CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
6   Foundation                     0x2f57d492 0x2f572000 + 46226
7   Foundation                     0x2f5ce254 0x2f572000 + 377428
8   astrogold                      0x00408f30 0xe2000 + 3305264
9   Foundation                     0x2f63fa0a 0x2f572000 + 842250
10 libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
11 libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
12 libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
Thread 3 name: com.apple.NSURLConnectionLoader
Thread 3:
0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
5   CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
6   Foundation                     0x2f5ca23c 0x2f572000 + 361020
7   Foundation                     0x2f63fa0a 0x2f572000 + 842250
8   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
9   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
10 libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
Thread 4 name: com.apple.CFSocket.private
Thread 4:
0   libsystem_kernel.dylib         0x399a5434 0x39992000 + 78900
1   CoreFoundation                 0x2ec244de 0x2eb81000 + 668894
2   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
3   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
4   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
Thread 5:
0   libsystem_kernel.dylib         0x399a5c70 0x39992000 + 81008
1   libsystem_pthread.dylib        0x39a0ac1e 0x39a0a000 + 3102
2   libsystem_pthread.dylib        0x39a0aad8 0x39a0a000 + 2776
Thread 6:
0   libsystem_platform.dylib       0x39a069a6 0x39a05000 + 6566
1   libobjc.A.dylib                0x393ffad6 0x393ed000 + 76502
2   CoreFoundation                 0x2eb86140 0x2eb81000 + 20800
3   CoreFoundation                 0x2eb8c0dc 0x2eb81000 + 45276
4   CoreFoundation                 0x2eb9f6e4 0x2eb81000 + 124644
5   astrogold                      0x0019ed06 0xe2000 + 773382
6   Foundation                     0x2f59a64c 0x2f572000 + 165452
7   Foundation                     0x2f58a870 0x2f572000 + 100464
8   Foundation                     0x2f62e740 0x2f572000 + 771904
9   libdispatch.dylib              0x398de25a 0x398d9000 + 21082
10 libdispatch.dylib              0x398df684 0x398d9000 + 26244
11 libdispatch.dylib              0x398df8d8 0x398d9000 + 26840
12 libsystem_pthread.dylib        0x39a0ac14 0x39a0a000 + 3092
13 libsystem_pthread.dylib        0x39a0aad8 0x39a0a000 + 2776
Thread 7:
0   libsystem_kernel.dylib         0x399a5c70 0x39992000 + 81008
1   libsystem_pthread.dylib        0x39a0ac1e 0x39a0a000 + 3102
2   libsystem_pthread.dylib        0x39a0aad8 0x39a0a000 + 2776
Thread 8:
0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
5   CoreFoundation                 0x2ebcd346 0x2eb81000 + 312134
6   CoreMotion                     0x2f2484fc 0x2f20f000 + 234748
7   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
8   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
9   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
Thread 9 name: WebThread
Thread 9:
0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
5   CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
6   WebCore                        0x36ebfc70 0x36e01000 + 781424
7   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
8   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
9   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
Thread 10 name: JavaScriptCore::BlockFree
Thread 10:
0   libsystem_kernel.dylib         0x399a4f2c 0x39992000 + 77612
1   libsystem_pthread.dylib        0x39a0bf62 0x39a0a000 + 8034
2   libsystem_pthread.dylib        0x39a0cd9c 0x39a0a000 + 11676
3   JavaScriptCore                 0x2fbb8308 0x2fba6000 + 74504
4   JavaScriptCore                 0x2fbb5970 0x2fba6000 + 63856
5   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
6   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
7   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
Thread 11 name: JavaScriptCore::Marking
Thread 11:
0   libsystem_kernel.dylib         0x399a4f2c 0x39992000 + 77612
1   libsystem_pthread.dylib        0x39a0bf62 0x39a0a000 + 8034
2   libsystem_pthread.dylib        0x39a0cd9c 0x39a0a000 + 11676
3   JavaScriptCore                 0x2fd56cb2 0x2fba6000 + 1772722
4   JavaScriptCore                 0x2fd56d0c 0x2fba6000 + 1772812
5   JavaScriptCore                 0x2fbb5970 0x2fba6000 + 63856
6   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
7   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
8   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
Thread 0 crashed with ARM Thread State (32-bit):
    r0: 0x00000000    r1: 0x00000000      r2: 0x00000000      r3: 0x27d1f553
    r4: 0x00000006    r5: 0x3b90118c      r6: 0x0000000b      r7: 0x27d1f5bc
    r8: 0x0000000b    r9: 0x00000001     r10: 0x00626000     r11: 0x00000000
    ip: 0x00000148    sp: 0x27d1f5b0      lr: 0x39a0d7b7      pc: 0x399a51f0
cpsr: 0x00000010
Zane B Stein
("os_version":"iPhone OS 7.1.2 (11D257)","version":"104","bug_type":"198"}
Incident Identifier: 3526E805-4C03-4956-83B6-2A4AB95B9EE4
CrashReporter Key:   cfa389285f4559a21d797bfeec6a78c584e798d6
Hardware Model:      iPhone5,4
OS Version:          iPhone OS 7.1.2 (11D257)
Kernel Version:      Darwin Kernel Version 14.0.0: Thu May 15 23:10:37 PDT 2014; root:xnu-2423.10.71~1/RELEASE_ARM_S5L8950X
Date:                2014-09-02 14:24:12 +0800
Time since snapshot: 220 ms
Free pages:                              1448
Active pages:                            17896
Inactive pages:                          9268
Speculative pages:                       11
Throttled pages:                         209561
Purgeable pages:                         261
Wired pages:                             21682
File-backed pages:                       26187
Anonymous pages:                         988
Compressions:                            456385
Decompressions:                          85356
Compressor Size:                         44
Uncompressed Pages in Compressor:        59
Largest process:   astrogold
Processes
     Name                    <UUID>                       rpages       recent_max   fds      [reason]          (state)
CloudKeychainPro <b9fbb8e4989732709cb18c481dfa61a9>          108              108 200                      (daemon) (idle)
    mediaremoted <051ef8b6e7c93fa49a0a2e15ea6e1f52>          193              193 200                      (daemon) (idle)
MobileGestaltHel <c3c9c32948fe364f8103dd528164b610>          123              123 200                      (daemon) (idle)
         DuetLST <89027d811bd73931a4d45f71c9bbebc7>          472              472 200                      (daemon) (idle)
    itunesstored <00f47fa85c623cee9d55c9b004ba561d>         1426             1426 200                      (daemon) (idle)
             lsd <8d2569b7b89033328609c73d07410b55>          149              149 200                      (daemon) (idle)
        sandboxd <712c543459bf3d81b0ec88bba199d802>           96               96 200                      (daemon) (idle)
            geod <6e5e9ae33f8638b7be848eac2c1ef70b>          166              166 200                      (daemon) (idle)
         assetsd <6f28405c4c1b35e9aff946c1c4799c0f>          868              868 200                      (daemon) (idle)
        installd <185a1eaa735b3aa38d98092ba8493ba0>          201              201 200                      (daemon) (idle)
       securityd <47657a3a48573d6a8e52ef4cc868248c>          617              617 200                      (daemon) (idle)
networkd_privile <234d3717143e3bbba12acc5de334deaf>           81               81 200                      (daemon) (idle)
       accountsd <5a5640b47fe637bebb6254deff26eaee>          438              438 200                      (daemon) (idle)
        routined <d5590a1879153ed284886271907ea8fa>          344              344 200                      (daemon) (idle)
EscrowSecurityAl <d0a689490be631efac2c764fe93300dc>          166              166 200                      (daemon)
        mstreamd <a2bb6401f1d63c7aa320a817d8839522>          406              406 200                      (daemon)
            tccd <ad9819a843e93a1680335febb52c7cc3>          227              227 200                      (daemon)
             kbd <eba296f6bd4938688fa16a5e39fa477c>         2319             2319 200                      (daemon)
       CVMServer <c95a902a5ae331c2a5239b6cf98a0617>           89               89 200                      (daemon)
       astrogold <58c53f7c8e8931ec823713195426f59c>       166401           166401 200 [per-process-limit] (frontmost) (resume)
identityservices <d1b907f8a41e3ebd9f270aa846040b07>          581              581 100                      (daemon)
           wifid <2b4c0ddf1a8439838868bf2be61d8bf1>         1286             1286   25                      (daemon)
         syslogd <5c06b8eec36032b49cc9421348ba47ea>          132              132   50                      (daemon)
       locationd <b813efaa4a6a314cafdbbd9b88c30796>         1732             1732 100                      (daemon)
          powerd <bd077d109d773bcd9041153b30ea034a>          128              129 100                      (daemon)
         imagent <79bd0fedda583ae3822051093f7681b5>          571              571 100                      (daemon)
             vmd <f44f0a6a37293606865eb8862c10b653>          188              188 100                      (daemon)
   iaptransportd <818588012ed93eb7a10ccb22d8acadfe>          223              223   50                      (daemon)
    mediaserverd <e40c7476d9fe3d759bfd28b8d68dc7ba>         2233             2233 200                      (daemon)
   mDNSResponder <60e905f9582a3090ab6e7a257454389e>          226              226 100                      (daemon)
            apsd <b7e19d27180e34aba845e475eae7d3db>          510              510 100                      (daemon)
     dataaccessd <fdf81960fb903bd68616117fd29ce277>         2563             2563 200                      (daemon)
        sharingd <2c731a1c182637a39b004694b2a5e23d>          508              508   50                      (daemon)
    mobileassetd <08440fa17b3537afb347cf78aa039a67>          565              565 200                      (daemon)
     SpringBoard <f73e83ffc898302394baa2042ca232fd>         9211             9211 100
      backboardd <b5d33ca6da9c33d48e2c8ccb9930c3dc>         8716             8716   50                      (daemon)
      aggregated <3e381378eb7f3dd2846920cb5db91265>          523              523   50                      (daemon)
       lockdownd <d998e2bac7663966bd0285c07ed89111>          276              276 100                      (daemon)
         configd <20b29bb0286e347ebe7c42aa8ee421c9>          462              462 100                      (daemon)
       fseventsd <8876b6f5a0c13024a12cb3e148ddab61>          303              303 100                      (daemon)
    fairplayd.H2 <243ccf92ad4d34cbb4fdf7e078d55141>          130              130 100                      (daemon)
   wirelessproxd <47699be4861c30abbb375e1d3b9e15dc>          153              153 100                      (daemon)
        BTServer <51d0d4421dc73abf9d4844e2b155c340>          536              536 100                      (daemon)
       distnoted <7895f761ec323e31a356860060f8713d>          155              155 100                      (daemon)
UserEventAgent <9aedc371d1c037e7b5d7b5577f0424a8>          756              756 100                      (daemon)
WirelessCoexMana <f5dcce7805a9308bbbcf2d52751385ef>          132              132 100                      (daemon)
        networkd <148d4512d2c43efc95bafd487fd97f4a>          577              577 100                      (daemon)
filecoordination <7b1b1b1b4fe0364c8e0adfd90f78b4a9>          207              207 200                      (daemon)
   medialibraryd <fdf252b3fb1a3646a836c0c3b5840464>          634              634 200                      (daemon)
     touchsetupd <0a4f35337aa13e55a3d7e56296499e14>          154              154 200                      (daemon)
             ubd <30a03e11a5c43c7cbd6ecd1aaef27841>          470              470 200                      (daemon)
      CommCenter <463e099ed64e30ad9433b8ea3f4a4e94>         2039             2039 100                      (daemon)
         notifyd <5b4c0731afd533179b295e4f39e589d6>          335              335 100                      (daemon)
**End**
<Post Edited By Host>

Thank you for your reply.
>You can double-click the home button and then swipe upwards on the thumbnail of the app to force it closed.
Did that
>After that, power the phone off and back on again, test.
Did that
>If still a problem, force close the app again and then reset the phone, holding the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot, test.
Did that
>If still a problem, then connect the device to iTunes and restore from backup.
Did that
>If that does not work, it is possible there is something corrupt in the backup. The final step is restore as new, not from a backup.
This is the only thing I had not done before I posted my initial request for help. I will work on that....it's a last resort I was hoping not to do, but it sounds like I've already done everything else.
Thank you.

Adobe Photoshop CS4/5 Crashes when using the Move Tool

Hello. I'm here because I'm having an issue with Photoshop.
I was trying out CS5 when it started to crash every time I tried to use the Move Tool. It was the generic error message: "Adobe Photoshop CS4 has stopped working.
A problem has caused Adobe Photoshop CS4 to stop working correctly. Windows will close the program and notify you if a solution is available."
Thinking that it was a CS5 issue, I went back to my copy of CS4, only to find the same thing happening there (I also downgraded because CS5 was also crashing at other random times for some reason, but that's an issue for another time).
This puzzles me because both were working fine before. Granted, I hadn't opened them for a while, but it was a sudden thing.
My first impulse was to uninstall and reinstall CS4. No luck. So then, I uninstalled all third-party plugins, thinking that might be it. Still, the same problem. I started looking around on Google for solutions and found the instructions on resetting the Tool preferences (I chose to reset the preferences for ALL of the tools). When that didn't work, I tried deleting the preferences file outright, which said instructions recommended. Nothing.
I should note that Photoshop crashes when using the Move Tool to move an object without ant lines around it, i.e., a layer. I'll move the object, and after two to three seconds, the mentioned error message will appear and Windows will close Photoshop. This, however, only seems to happen after selecting, copying, and pasting part of a large object with some variation of the Marqee Tool (thus making that part a new layer by default) while working at a zoom of 100%. So, in short, working with a large image like <a href=http://www.wallpaper4me.com/images/wallpapers/ergo_proxy_267_1280-862301.jpeg>This</a> at 100% zoom. The image linked is the image that I was using and am currently using to reproduce the problem. It is 1280x1024 pixels. I have tested this with somewhat smaller, yet comparable images too. Same problem. I have never had this problem working with large images before, and I wonder if anyone has any suggestions short of formatting my hard drive.
The error code, from Event Viewer:
Faulting application name: Photoshop.exe, version: 11.0.2.0, time stamp: 0x4bf2d4f6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65637275
Faulting process id: 0xe28
Faulting application start time: 0x01cb2bb3471d87bf
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
Faulting module path: unknown
Report Id: b412e368-97ab-11df-8f49-001d60b646ef
Details:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2010-07-25T05:15:57.000000000Z
EventRecordID
78845
Channel
Application
Computer
Gatherum
Security
EventData
Photoshop.exe
11.0.2.0
4bf2d4f6
unknown
0.0.0.0
00000000
c0000005
65637275
e28
01cb2bb3471d87bf
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
unknown
b412e368-97ab-11df-8f49-001d60b646ef
Details in XML View:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-25T05:15:57.000000000Z" />
<EventRecordID>78845</EventRecordID>
<Channel>Application</Channel>
<Computer>Gatherum</Computer>
<Security />
</System>
- <EventData>
<Data>Photoshop.exe</Data>
<Data>11.0.2.0</Data>
<Data>4bf2d4f6</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>65637275</Data>
<Data>e28</Data>
<Data>01cb2bb3471d87bf</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe</Data>
<Data>unknown</Data>
<Data>b412e368-97ab-11df-8f49-001d60b646ef</Data>
</EventData>
</Event>
System Specifications:
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600)
System Manufacturer: HP-Pavilion
System Model: GN697AA-ABA a6214x
Processor: Intel Pentium Dual CPU E2160 @ 1.80 GHz (2 CPUs)
Memory: 2048MB RAM
DirectX Version: DirectX 11
Display Device:
Name: NVIDIA GeForce 8600 GTS
Manufacturer: NVIDIA
DAC Type: Integrated RAMDAC
Approx. Total Memory: 1010 MB
Current Display Mode: 1440 x 900 (32 bit) (60 Hz)
Photoshop Version: CS4 Extended 11.0.2

Even a decent RAM upgrade is usually only a few hundred dollars nowadays, but it's not a trivially simple process. That said, with a little research and care you can do it. Alternatively, you can hire people (e.g., "Geek Squad") to do such an upgrade.
First, you'll need to know what your operating system capacity is. For example, a 32 bit Windows system can really only use up to a bit more than 3 GB of RAM, while a 64 bit Windows system can use all the RAM you can find a place to plug in. What version of Windows are you running?
Then you'll need to determine what RAM you have installed and what your computer's maximum RAM capacity is - usually you can do this through internet research, either by visiting your computer manufacturer's web site or doing google searches. There are even RAM manufacturer web sites that will tell you what kind of RAM your computer needs and suggest sources, for example:
http://www.kingston.com/
It may be that you can just plug additional chips into currently empty sockets, or it is possible you'll need to replace the RAM chips you have installed in your computer to make room for an upgrade. Every computer is different.
If you list your computer model and current RAM that you have installed here, it may be that someone can help with more specific advice.
-Noel

Adobe flash CS6 crashes when using the type tool or Editing word all the time... please help!

Adobe flash CS6 crashes when using the type tool or Editing word all the time... please help!

Nobody can tell you anything without proper system info or other technical details. The standard answer with all text issues simply is, that you have a "bad font" on your system and need to get rid of it.
Mylenium

LabVIEW crashes when you run a VI that contains a mixed signal graph with a multi-plot cursor.

Hello, LV 8.2.1 notes indicates the following bug fix:
43SAIR2A Fixed an issue where LabVIEW crashes when you run a VI that contains a mixed signal graph with a multi-plot cursor.
I am running this version, and still have this behavior. Is there anything I may be missing, and/or certain circumstances that may still be causing this?
thanks in advance,
Darren

Darren:
I looked at the CAR ID that you mentioned and the issue has been resolved in LabVIEW 8.2.1. To verify something similar, I ran the attached VI and things worked just fine. Please feel free to send me the steps to follow to reproduce the issue you are running into in 8.2.1.
Regards,
Rudi N.
Attachments:
MixedGraphs.vi ‏15 KB

Why Mac crashes when I run the clean speech ring of osx and then run the RestoreTime Machine?

Why Mac crashes when I run the clean speech ring of osx and then run the RestoreTime Machine? Could it be that I run restore the setup from a usb drive. I've done thisbefore and when it has not been a problem.
Does anyone have a good answer on this so I'm happy.

kjell-einar wrote:
Why Mac crashes when I run the clean speech ring of osx
What is that?
run the RestoreTime Machine?
What are you restoring?
Do you mean a full system restore? Or something else?
When does your Mac crash -- during the restore, when you try to start up afterwards, or ?

Adobe Reader IX version 11.0.2 crashes when I click on Tools

Adobe Reader IX version 11.0.2 crashes when I click on Tools. What do I do?

I do not have a solution. Can you check if there are any information in the Event Logs that could give some insight what exactly is crashing?

I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
Can anyone help me on this problem?

ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I have just installed iTunes for the first time. When I run the application I get a "iTunes not working" message. Operating system Vista (32 bit). I have tried reinstalling with all firewalls off, but still no success. Have other people had this problem?

I have just installed iTunes for the first time. When I run the application I get a "iTunes not working" message. Operating system Vista (32 bit). I have tried reinstalling with all firewalls off, but still no success. Have other people had this problem?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

Why does my iPod keep on crashing when I run high memory apps?

Why does my iPod keep on crashing when I run high memory apps? I have a 32 gb 4th gen iPod Touch with only 11gb used, and I currently run 6.1.5 Everytime I run a high memory app, without fail it crashes. These apps include but are not limited to instagram, infinity blade, subway surfer, gmail, clear vision 3, dropbox, and even Safari has crashed on multiple occasions. I tried resetting the settings and that seemed to work for about a day but now I'm back at square one.

Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Crashing when saving using type tool

Hi,
Has anyone else found an answer to why Fireworks CS5 crashes when using the type tool and saving?
I saw this thread but there is still no real resolution:
http://forums.adobe.com/thread/493212
Cheers

Hi Steve,
Its CC and it was working perfectly.
I was on OSX Mavericks when I last edited documents.
I've updated the OS to Yosemite a few days ago. Illustrator and Photoshop worked perfectly on Yosemite.
I also installed a few fonts, which worked on Illustrator, if that's of any help.
I've uninstalled all the recent additions and tried using InDesign afterwards, but its still crashing.
I can post the error log I receive.

I am having issues with connecting to the store...the page just hangs and when I run Diagnostics it states that a secure connection could not be established.

I am having issues with connecting to the store...the page just hangs and when I run Diagnostics it states that a secure connection could not be established.
I have contacted apple via email and tried all the steps they have recommended and it is still not working.
I have tried disabling my McAfee and that does not work either.
Anyone that the phone number to apple express so I don't have to keep waiting for them to email within 48 hours?
Thanks.

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Why all of a sudden am I having difficulty sending Gmail emails? I get a send error. When I run diagnostics there is a SMTP and IMAP account for Gmail and I am not sure how to fix this.

Why all of a sudden am I having difficulty sending Gmail emails? I get a send error. When I run diagnostics there is a SMTP and IMAP account for Gmail and I am not sure how to fix this.

Hi jodilynnf,
When using Connection Doctor to see what is could be causing the issue, look for the red dots to let you know what is wrong. Then all you have to do is correct that information. You can double click on the section that is giving you issue and it will take you there. Most issues could be just password being entered incorrectly. Take a look at the article below to walk you through troubleshooting issues with Mail.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/en-us/TS3276
Take it easy,
-Norm G.

ITunes 11.1.3.8 crashes when I run Diagnostics tool

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