ITunes 11.1.3 error

I've tried to update to 11.1.3 and I got an error message saying "Errors occurred while installing updates. If the problems persist choose Tools > Download Only", so I just decided to wait for the next update. However, when I tried opening iTunes, I got an error saying "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I tried uninstalling and I got an error message saying "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324". Any help?

Hi, j0celyn94.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

Similar Messages

HT4623 When I plug my ipad to itunes i get the error message that it is not supported and I have to go to itunes and get itunes re-installed? i never had this problem before. if i do this will i loose all my files, music, etc?

When I plug me ipad to itunes i get the error message that it is not supported and that i have to go to itunes and get "itunes installer" and re-install. if i do this will i loose my files and music?

No, you should not lose anything.

It wont let me download itunes, it keeps saying error. How do i fix it?

it wont let me download itunes, it keeps saying "error". How do i fix it?

You say "It won't let me download iTunes ...". I cannot imagine what you mean. What does "It" mean?
iTunes is a part of iOS on your iPhone. If your iPhone can turn on, iTunes is already there. You cannot separately download iTunes to iPhone; you would have to update iOS to get a fresh copy.

Tying to install itunes and I get error message "This file does not have a program associated with it for performing this action. Please install a program, or if one is already installed, create an association in the Default Programs control panel. Help

am tTying to install itunes and I get error message "This file does not have a program associated with it for performing this action. Please install a program, or if one is already installed, create an association in the Default Programs control panel. Can anyone help me?

Hi,
Here is a similar thread for your reference:
There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default programs control panel
http://social.technet.microsoft.com/Forums/en/w7itproappcompat/thread/036e3cf6-bff7-4ef2-bd0a-555cd2399ad4
Hope this helps
Vincent Wang
TechNet Community Support

I'm trying to make a cd from my itunes. I get error message "cannot be used because it is not recognized.

I'm trying to make a cd from my itunes. I get error message "cannot be used because it is not recognized.

I just figured it out. All I had to do was close out of iTunes then restart.

I cannot install or uninstall itunes. I get error message 2324?????

I cannot install or uninstall itunes. I get error message 2324?????

You might need to run the Windows installer cleanup utility....start the troubleshooter for assistance at the following link: http://support.microsoft.com/kb/2438651/

I can't update itunes. I get error message can't find "itunes.msi". What can I do?

What can I do to download updated itunes. I get error message can't locate "itunes.msi." folder.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

"itunes has experienced an error and needs to close"

while trying to import my c.d. collection to itunes, i quite often get the message "itunes has experienced an error and needs to close. do you want to send the error to microsoft?" it usually takes me about 20 minutes to import 1 c.d. to itunes becuase i have to keep re-opening itunes after it closes. i never lose anything i have already imported. sometimes i will get through 5 songs before i get the error message, sometimes i cant get through a single song. whats the deal here??

What if you try importings CDs to your computer (not to iTunes) Is this normally working? If yes the problem is in ITunes and if no the problem is maybe your CD player. If the problem is in iTunes you should try to download the latest version from the Apple pages and then update/reinstall.

"iTunes has encountered an error and needs to close" -Gapless Playback

I've had this problem for a while now and I'm just plain sick of it!
Every time I start up iTunes it does the "Determining Gapless Playback" thing, but when it gets to certain songs it freezes up and I get an error message that says:
"iTunes has encountered an error and needs to close"
This happenes to a lot of songs (a few dozen)and the only way I can actually access my library is by hitting the 'x'next to "Determining Gapless Playback" before it gets to the songs. However, now I can't even do that because it gets to the song immediately.
I need to know if I can disable the gapless playback or somehow debug this (I have reinstalled iTunes, Quicktime works, I have reloaded my library, done a system restore,and changed users/startup programs... nothing works)
PLEASE help!
I run XP if that helps.

Kar,
Check out the steps Roy B posted in this thread. They are long and a bit convoluted, but they seem to have done the trick for many others having this problem.

"iTunes has encountered an error and needs to close" - can't open iTunes

Hi guys,
I'm a huge Apple fan so I obviously decided to upgrade to Apple 7.0.1 the day it came out... installed it. Opened it up, but within just a few seconds i got a Windows message saying
"iTunes has encountered an error and needs to close"
I reinstalled it and still have the same problem.
First few days I could atleast keep iTunes open for a few minutes before the message, but now its down to just a few seconds.
I run Windows XP if that helps any.
Please help me fix this problem or tell me how I can put iTunes 6 back on my computer --- I need my music!
Thanks

After downloading and installing 7.0.1 my iTunes would not open either. Even worse is you can't go back to v6 if you had v7 running--the database is updated.
Luckily I was able to get my iTunes to open again by doing the following:
Click Start/Run
Type in "%userprofile%\application data\apple computer"
Right click on the iTunes folder and rename it to iTunes.bak.
Close the window.
Click Start/Run again.
Type in "%userprofile%\local settings\application data\apple computer"
Right click on the iTunes folder and rename it to iTunes.bak.
Close the window.
Try opening your iTunes again. It may re-ask some general setup questions, but mine opened without the error, and it still had all my music. However, I did have to re-authorize my computer.
I used to never be leary about updating iTunes... guess Apple's software ain't no peach, either.
Hope this helps someone.
Windows XP Pro

How do I stop my iTunes from getting an "error and has to close" message?

When I open iTunes, it wants to update my Music Match and I get an error message that "iTunes has experienced an error and has to close". How do I prevent this?

No, an external drive will not always be mounted. If the drive goes to sleep, it can unmount, or it may unmount for other reasons. As Chris said, confim that the drive is mounted and active before launching iTunes.
Regards.

When I try to install iTunes on my Windows computer I get an error message, "Apple Mobile Device failed to start". After an incomplete installation when I try to open iTunes I get an error message, "MSVCR80.dll missing". I downloaded MSVCR80.dll.

When I open iTunes I get an error message "MSVCR80.DLL missing". I downloaded this .dll and installed in C:\Windows|System32. I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

My Itunes wont open - reading error "cannot be read because it was created by a newer verdion of itunes"

My Itunes wont open - reading error "cannot be read because it was created by a newer verdion of itunes"
should i uninstall/ reinstal.
will i loose all my music nd playlists?

This technique should work...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

Problems reinstalling Itunes 10.4. Error 7 (Windows Error 14001).

I cannot reinstall itunes after uninstalling. Error 7 (windows error 14001). How do I fix this?

Thanks for posting this, zrakks, because I was going crazy with this one. I'm having the same exact issue with the same version, Win7x64, with my taskbar on the left side too. Didn't know THAT was the reason (taskbar on the left). Hopefully they fix this in the next version--this is a pain in the a**!
Regards,
Maximillian C.
Seattle, WA

ITunes spontaneously closes - no error message

I've just started having recent - but consistent - problems on my WinXP system. iTunes runs, and can see my iPod Touch. I want to add video files to it. So I select File > Add Folder to Library. I navigate to the folder containing my videos. I click OK, and iTunes closes. No error message; it just closes.
I try a similar procedure with File > Add File to Library, and the same thing happens. As soon as I specify the file, iTunes closes, with no error message.
Here's a list of what I've tried so far:
1) Rebooted system
2) Reviewed the Event Manager logs (eventvwr.msc) - no crash was listed
3) Repaired iTunes installation
4) Uninstalled QuickTime and iTunes, reinstalled
5) Deleted:
C:\Documents and Settings\(name)\Application Data\Apple Computer\iTunes
C:\Documents and Settings\(name)\Local Settings\Application Data\Apple Computer\iTunes
C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info
... and ran iTunes.
No luck so far, and as far as I know, there is no other way for me to get files from my computer to my iPod. Can anyone suggest other solutions?
Many, many thanks.

Ok... I called Apple Support. and they were more helpful than I expected. There are several things I don't like about Apple, but let it go on the record that their customer support was excellent.
The gentleman to whom I spoke (Case# 132295246) suggested that I try accessing my OS using an alternate user. My single-user system didn't have any other users, so I quickly created one (Control Panel > User Accounts). Once I was logged in as the new user, not only did the QuickTime player load, but iTunes worked perfectly.
On the tech's suggestion, I agreed to compare the service lists between the two accounts (I didn't make him stay on the phone for this). Unfortunately, they were identical. So I turned my attention to the system tray (in the bottom right-hand corner), and noticed the ATI Tray Tools icon. I exited the app, and suddenly everything worked.
Ok, we have an easy workaround, but we can do better. Any technically-oriented PC user with an ATI card isn't going to want to give up ATI Tray Tools - it's a wonderful piece of software. Fortunately, the program allows one to define exclusions that can be applied to ANY file that conflicts.
So for Apple's benefit, I hope this gets added to the knowledge base:
Problem:
iTunes spontaneously closes during use, no error message.
Diagnosis measure:
The problem is resolved when logging into WinXP as a newly-created user.
The user has an ATI Video Card
The user is running ATI Tray Tools
Resolution 1:
Close the ATI Tray Tools application before running iTunes.
======================
Resolution 2:
Add iTunes to the ATI Tray Tools exclusion list:
1) While ATI Tray Tools is running, right-click the ATI Tray Tools icon in the system tray.
2) Select Hardware
3) Select Auto-Overclocking
4) Click the Exclude tab
5) Add the following programs to the list:
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\QuickTimePlayer.exe
6) Click OK
=====================
Additional note: If you have any other programs that will not run (no error messages), locate the executable, and add it to the exclusion list. I was able to solve my Java problems by adding the necessary executables from the C:\Program Files\Java\jre6\bin folder.

After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found. how do I get Itunes to start working again?

After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found. how do I get Itunes to start working again?

See... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562

ITunes 11.1.3 error

Similar Messages

Maybe you are looking for