ITunes 11.1.4.62 can't find my iPhone 5

Whenever I plug in my iPhone, my computer detects my phone and it even starts charging. I have enabled the side bar and it doesn't show up under devices (at all) nor does it show up on the top right corner under the 'Search Library' form.
I've tried using different cables; all from Apple and each one fails to show my device on iTunes but still charges so it can't be the port on the device.
I've tried uninstalling iTunes and reinstalling to no avail.
I've ran the Device connectivity tests under the iTunes diagnotics and its passed all of them. So did the Device Sync test.
For what it's worth, I'm running windows 8.1.    
Any suggestions?

That option has been removed with Mavericks. Syncing for calendars and contacts etc can only be done through iCloud:
https://www.apple.com/au/support/icloud/contacts/

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