Itunes 11.1.4.62 unable to read content and need to restore iphone. Please help !
Yesterday I had update itunes to 11.1.4.62, I try to sync my iphone 5(ios 7), it unable to read the content from my device and ask me to restore. I don't want to restore while I not yet back up everything. Any helps ? Thanks.
Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
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Checking on things that can cause QuickTime launch errors and install/uninstall errors now.
Have you at any stage installed an ACE or K-Lite Mega Codec Pack, any copies of the programs QT Alternative, QT Lite or Storm Codec, or any media converter programs that can convert files into QuickTime readable formats?
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If your iPod Touch does not have volume buttons on the left side then it is a first generation and iOS 3.1.3 is as far as you can go. If tou have volume buttons, you can go higher using iTunes,
http://support.apple.com/kb/HT4623
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Itunes has encountered a problem and needs to close.. please help!
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it would be greatly appreciated!hi i have been having the same problem with the same error message, when itunes trys to open and i have tried msconfig, allowing it in my firewall, uninstalling and reinstalling, and restoring my computer, virus scanning, ensuring that windows is up to date, and nothing has worked.
itunes and qttask are not open in the task manager!!!
also quicktime will not open and is also giving me the same error message "QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience."
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when uninstalling itunes i have just realised that it was not also uninstalling quicktime, so i tried to uninstall quicktime and got the fllowing message
"unhandled exception
error number:0x80040707
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setup will now terminate"
???? what do i do ???? -
Trying to connect to iTunes but says i need to restore iphone! HELP!
A few month ago my pc's hard drive crashed. I have since got it fixed with a new hard drive and with Windows 7 (previously I had XP).
I have just downloaded the new version of iTunes and when I connect my iphone a pop up appears stating that iTunes cannot read the content of my iphone and that it needs to be restored to the factory settings.
Is there anyway of fixing this problem without having to restore my iphone? If there is no alternative is there a way of saving everything? I haven't done a back up or upgrade in oer 4 months.
Your help is much appreciated. ThanksUnfortunately, no. If iTunes is giving you that message, there is data or code seriously corrupted in your phone, or there is hardware damage. The only solution is to restore as instructed. This is the downside of not backing up.
Out of curiosity, why did you not install iTunes and backup right after you replaced your HD and OS on your computer?
The only alternative for saving some data (the backup) is to obtain a 3rd party app for windows that can backup and restore some of it independently of iTunes. There are several of these - Google is your friend to find them. The caveat is that if your iPhone flash drive is corrupted, those apps may not work properly either. -
I just updated my itunes and now I am unable to open any of my songs... please help me.
i just updated my itunes and now I am unable to open any of my songs... please help me. Every time i click it, it says it cannot be read because it was made by a newer version of itunes.
Try resetting the Nano with it still connected to a high powered USB 2.0 port on your PC. To reset the iPod, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock -
Currently unable to sync songs to iTunes. All my options are correct and nothing is working. Please help me lol
Hi,
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Why people are being referred to iTunes Terms of Sales when unable to make purchases and how it can be resolved????
Tianechet Longchar wrote:
"Your purcahse could not be completed. Please contact support".
Thats the error message when trying to purchase
I see nothing there that is referring you to the Terms of Sale. You're being told to contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
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Regards. -
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If you followed these instructions and you were unable to enter recovery mode, I'm still leaning toward a hardware problem. Also, since you have IOS-7, read this. It might help.
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I have an original Ipad, I tired to update it, but during the update it gave me an error message (1602) an now it just has a picture of itunes and a ubs cord? Please help!!
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
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Hello Team,
I have upgraded My leopard to Mountain lion 10.7 via snow leapeard. Now My itunes is not working properly nor I able to install google chrome successfully. Please help me in this occasion.
Also, I am not being able to upgrade Mac OS X 10.7 to 10.7.4 or letest for lion.
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Process: iTunes [463]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.7 (10.7)
Build Info: iTunes-10702101~1
Code Type: X86-64 (Native)
Parent Process: launchd [273]
Date/Time: 2012-10-22 23:33:07.226 +0200
OS Version: Mac OS X 10.7 (11A390)
Report Version: 8
Interval Since Last Report: 4918 sec
Crashes Since Last Report: 2
Per-App Crashes Since Last Report: 2
Anonymous UUID: 3DE933E2-7A48-4840-91F4-7DC466ED9C26
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
Binary Images:
0x102a96000 - 0x103c36fff com.apple.iTunes (10.7 - 10.7) <0CC47E12-134F-A9E1-7E4F-3EAC797C3050> /Applications/iTunes.app/Contents/MacOS/iTunes
0x7fff62696000 - 0x7fff626cb1ff dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.5)
Bluetooth: Version 2.5.0b13, 2 service, 12 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2160BH, 160.04 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x1d100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x022a, 0x5d200000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
And Google chrome just keep loading the page for hours and nothing is appear on its browser. But safari and firefox working absolutly fine.
In addition, I have reboot computer as well but it never worked. Please help me in this occasion.
Eagerly waiting for your response on this issue.
Best Regards,You need to upgrade your copy of MS Office. You're using a version that is 8 years old (at least). You can buy Office 2011, which will work. You could also get a copy of Pages from the App Store, which is cheaper and will open Word files (though not perfectly). Or you could get a free Office clone, like OpenOffice or LibreOffice.
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please helpme i block my ipod touch second generation and forget the code, try putting the code so many times that now says connect to itunes, I connect but will not let me do anything that tells me this should unlock with key and I should do for Please help!. thanks
Place the iPOd in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
and it doesnt work and it keeps crashing and i sent a report to itunes so they can refunde my money back but they wont answer me back please help me
We are all itunes users just like you. We cannot refund anything.
There are no refunds, but you can try contacting itunes support. Click "Support" at the top of this page, then click the link under "Contact Us" -
how can i connect iphone to itunes.. i want to restore because my finger mistakes that click Reset all content and setting.. so iphone are empty.. all foto and data lost, right.. how can i use my iphone again.
Yes, try to restore your iPhone from iTunes or iCloud backup.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Tell us the result if you will try.
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