Itunes 11.1.5.5 on Windows 8.1 not playing Video

First time post, hope i entered it right.
I installed Itunes 11.1.5.5 (64 bit) on a new HP with Win 8.1 (with updates). Itunes will not play any videos (home or, those off on the store). Sound will start, then stop, and the video itself never starts. However, the videos will play on Media Player and another video player on my desktop.
If I set compatibilty mode to Vista (sp2), they play in Itunes. But Itunes sends up a warning message when it loads with compatabilty mode set, the warning says to "turn off compatiblity mode for best results". And from what I've read compatabilty mode on for Itunes can cause other challanges.
Is there some fix or configuration setting I need to change so videos will play in normal mode? Or do we just see how the compatibility mode setting plays out.

Hello there, TMacID14.
The following Knowledge Base article offers up some great pointers tor troubleshooting playback issues in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/ts1362
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Itunes 11.1.5.5 on Windows 8.1 not playing Video

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