Itunes 11.1.5.5 startup problems

Startup and Settings not kept. Every time I launch iTunes 11.1.5.5, I get the AGREE TO popup. When the iTunes screen is up, I have to got to preferences and SHow Menu Bar and then click show Side Bar. The software is not remembering it's last settings or that I agreed to Terms and Conditions. It behaves as if it's being launched for the First time Every Time. I tried re-installing itunes with a repair and nothing changed. [Windows 7 64-Bit 16gb Ram]

Hello Racso22
Check out the article below to troubleshoot issues with it starting up and not remembering the settings. If you have to reinstall it, then follow the steps in the second article to remove it iTunes and its associating software in the order indicated and then install iTunes again.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Regards,
-Norm G.

Similar Messages

Startup Problems after Installing QuickTime and ITunes 7.5 Update

I went to Software Update today and Installed the new ITunes 7.5 and Quicktime update and after it finished, it asked me to restart the computer. After I restarted:
-All Desktop icons keep flashing at the same time every 3 seconds
-The top white bar with the apple logo in the left corner keeps disappearing and reappearing at the same time as the icons do.
-Every program I open closes within 5 seconds of me opening it, i am only able to open them in the first place because my dock is the only thing that does not disappear.
-Finder and System Preferences are not accessible.
I do not have the System Restore/Tiger backup CD's with me, If these are needed, is there any way possible to use the ones that come with an Intel MacBook, just to maybe repair the hard drive or whatever may be needed to be done?

Hello,
If you mean ... is it ok to use system restore disks that came with an Intel MacBook on an iBook G4, no, that's not possible. Your iBookG4 is a PowerPC... the MacBook has an Intel based chip.
If you installed software such as iTunes and QT updates and these problems just started as a result it may be that your iBook drive hasn't enough available space. If you can, open any Finder window. The amount of free drive space is displayed there. 15% or less is bad. If this is indeed the case, then try to move important files off that drive.
If you can run Disk Utility.. it's in your Applications/Utilities folder. Launch Disk Utility. In the panel on the left, select MacintoshHD 10.4.x, make sure the First Aid tab is highlighted, then click Repair Disk Permissions... that might help. I'd suggest you Verify the disk for errors but you can't do that without the iBook system restore disks.
One other suggestion is to purchase either DiskWarrior available here: www.alsoft.com
or TechToolPro available here: www.micromat.com (I've used DiskWarrior successfully 3 times on my iBookG4!
I hope something I've suggested helps...
Carolyn

Startup Problems After Upgrade to 10.4.8

Six weeks ago I upgraded my RAM by adding a 1Gb chip, and after checking to see that the added memory was recognized, I installed OS X 10.4.6 from my purchased DVD. I was then prompted to update to 10.4.8. For the first three weeks I used my iMac G5 with no problems. Then, with no apparent changes having been made, I began having Startup problems with my iMac. Every Statup go like this after pushing the Power button:
1) I get alternatively a black screen or the gray Apple screen frozen
2) I use the Power button to Shut Down, then Start with the Power button and get the gray Apple screen with cascading text error messages
3) I Shut Down and Start as in 2 while holding the Option-Command-P-R and get Desktop, but my applications repeatedly Quit Unexpectedly (Safari, Explorer, iTunes,etc.)
4) I Restart from the Apple Menu and get the Desktop and my applications usually work without Quitting.
I tried re-installing from my OS X 10.4.6 DVD (Archive and Install), but I get errors when the Installer gets to Prepare the Disk. Can anyone tell me what else I can do, or do I need to contact Apple Support?? Thanks,
ktanzoak

Only if you are able to boot into the desktop. If you are, follow the instructions on my FAQ:
http://www.macmaps.com/backup.html
for backing up your data.
If you aren't able to boot to the desktop, get Prosoft Data Rescue, and an external hard drive to attempt a recovery using the
http://www.macmaps.com/backup.html#RECOVER
directions on my FAQ.
Please let me know which procedure you are able to do and if you have any questions before you proceed.
In the future, always backup your data prior to installing any new software.

Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?

Hi! I can't upgrade my iTunes 10.3.1.55 on my Windows XP 2002 SP3 to the latest version of iTunes. Got the message: "A problem has occured with the Windows Installer-package. A program needed for this installation could not be run." What to do?

Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

My iTunes says that there is a problem with my ipod and i have to restore it, but i bought songs on my itunes on my ipod not on the itunes on the computer so i have not transfered purchases and now it wont let me how doi restore without losingmy newsongs

So my itunes says that there is a problem with my itunes and i have to restore it but i have purchased ne songs through itunes on my ipod not through the computer so of course i would have to transfer purchases on my ipod to the computer before i restore it so it does not delete everyting and then i cant back them up. So i went to transfer purchases and It wouldent let me. So how do i transfer my purchases before i restore my ipod so i can back it uup so i dont lose everything. Thanks

There is a backup plan after doing the Restore. Read this.

I am having an MacBok Pro 13inch,having an Startup Problem, the time i press the power button after few seconds the apple symbol appears w/a loading sign below it

i am having an MacBook Pro 13inch , having an Startup Problem , the time i press the power button after few seconds the apple symbol appears with a loading sign below it and wont go further ahead of it . My data is all in the hard drive .. . I even tried the Internet recovery but no use !!!! but still no respons and the recovery and macintosh hd is now lock! but earlier only the recovery is lock and after both of them is lock. i can reinstall,... and i didnt try to back up any data bec i dont know how? so please help me to resolve my prroblem.?

luoie wrote:
This thing happend,, it say Disk utility stopped repairing "Macintosh HD" disk utility can't repair this disk
Sorry, possibly you need a new hard drive or try reformating. First
you can try something like http://www.alsoft.com/diskwarrior/ it has been known to repair disk that DiskUtility could not. YMMV and they don't give it away.
If Disk Warrior can not repair then you need to Reformate the drive. Make sure you have a back-up in place no matter what.
http://www.apple.com/support/backup/
Disk Utility will tell you something about it's SMART status:

I am having a Startup problem. Someone comes on the screen with Open Firmware to Startup. How can I reset the PRAM myself to solve this problem?

I am having a Startup problem. Someone comes on the screen with Open Firmware to Startup. How can I reset the PRAM myself to solve this problem?

Read these.
http://support.apple.com/kb/HT1431
http://reviews.cnet.com/8301-13727_7-10330118-263.html

TS1717 Ever since I downloaded and installed iTunes64Setup.exe v. 6.0.1, it crashes on my Windows 7 system, with the useless message, "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program an

iTunes64Setup.exe, even after multiple times of uninstalling and reinstalling with even a fresh download crashes with the message:
"iTunes has stopped working. A problem [unspecified] caused the program to stop working correctly. Windows will close the program and notify you IF a solution is available." I cannot get out of this loop and it renders my iPad HD useless. I tried calling the Apple Store but was referred by an automated system to this web site. I tried looking up the problem in the FAQ but it didn't help.
merylew

Hi there Nok Saensanoh,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W.

I can't open Itunes on my laptop. "Itunes has stopped working. A problem causes the program to stop working correctly. windows will close the program and notify you if a solution is available" is the message. what is the problem here?

I can't open my Itunes program in my laptop computer with windows 8. the message is "Itunes has stopped working. A problem causess the program to stop working properly. windows will close the program and notify you if a solution is available". I reboot the machine, Uninstall and re install the Itune program, stilll the same message pops up.

The first thing to try is System Restore to take you back to a point in time when it did work. If that is not successful, create a new user on the computer. log in with that and see if ID will start. This will tell us if the problem is in the system/program or the user account.
If it works in a new user account, see Replace Your Preferences and in addition to replacing the prefs, empty the InDesign Recovery folder that will be in the same location and the InDesign SavedData file.

"iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Whenever I connect to the iTunes store i receive an error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This causes iTunes to close. I am using iTunes version 10.5.0.142 on a Windows Vista (64) PC. I have reinstalled iTunes selecting the "repair" option and also uninstalled and reinstalled iTunes. Any help will be deeply appreciated. Thank you. Below is the result of the diagnositc.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
HP-Pavilion BN474AV-ABA HPE-150t
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 002FAD94098CD0E0
Current user is not an administrator.
The current local date and time is 2011-11-13 22:08:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2cb3fff3fa771d265b0f8ffdcca13b55
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F4A2029C-16AA-4BDF-8DB7-9EC2A75B5991}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.1.6
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Nov 13 21:09:29 2011
Lease Expires: Mon Nov 14 21:09:29 2011
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-13 22:02:08.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: hp DVD A DH16ABLH, Rev 3HD9
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 15:40 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: hp CDDVDW TS-H653R on CDR media at speed 24X.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA 1394 OHCI Compliant Host Controller. Device is working properly.
Connected Device Information:
Bruce's iTouch, iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 1C9053CC201
**** Device Sync Tests ****
Sync tests completed successfully.

Same exact thing with me. And no help from apple. Just dropped nearly $600 and cannot get a decent working setup.
Apple's only suggestion was to uninstall iTunes and Quicktime, and re-install... of course (the I.T. Crowd tactic).
The crash happens only on iTunes store access.

Dual Monitor Startup Problem on MacPro - Solved

I have a model 53135LL/A = mid 2010 MacPro with 8 cores, DUAL monitor cards and monitors, 24GB memory, running Lion 10.7.3. It is important to note that I am also using the Apple bluetooth Magic Mouse and the smaller, bluetooth keyboard (no numeric keypad). This unit was supplied with Lion in December 2011 and has had a startup problem from the beginning as follows:
1 - when starting from a cold start the dual monitor positions are reversed from the correct position
2 - additionally the USB and firewire connected devices (e.g. Wacom tablet, 2 card readers) do not function properly.
The workaround for me has been to start the system, wait for the logon screen, then click restart. Upon restart everything comes up and functions correctly.
Specifics on my setup and starting problems:
1 - My main monitor (Monitor #2) is a large gamut monitor that is located to the right. This monitor is connected to card slot 1 as that is the faster card slot (pcx16). The second monitor (Monitor #1) is an ordinary unit and connected to card slot 2 (pcx4). The monitors are set up as an extended desktop.
2. The Wacom tablet (Intuous 3 wide) is connected to USB port on rear of machine. CF card reader by Delkin is connected to Firewire on rear of machine, and an SD card reader is connected to USB on the rear of the machine.
3. My dock is positioned on the left side of the left monitor. The menu bar is along the top of the left monitor, and all desktop icons are on the left monitor. The right monitor has no items on it.
On a typical cold start, as mentioned above, the apple logo appears on the right and then the logon screen appears on the right.
If I proceed to logon at that point, all the desktop items move to the right monitor and the computer thinks the positions are reversed. In other words, it behaves as though the right monitor (#2) is on the left of the desktop and left monitor (#1) is on the right.
Additionally, the Wacom tablet using either pen or mouse does not map over the full desktop range. If I use either card reader and then eject the card, no further card insertions will be recognized.
To fix this, I simply restart the machine thru the apple menu and everything comes up correctly.
I had discovered, that instead of completing the logon on a bad cold start, I could simply restart from the logon screen and all would work correctly.
On occasion, the logon screen would come up on the left monitor (as it should do) and in that case, if I log on all works correctly.
I have worked with Apple support on the phone, clearing setup ram etc. Have had the unit in to Apple store for hardware check, all OK. Next suggestion was reload OS and start over - no thanks.
SO - Here is the latest.
If I turn off my keyboard and mouse before starting the machine, then wait for the logon screen to appear - It starts correctly, with the logon screen on the left. I can then turn on my keyboard and mouse and all works as it should.
Bottom line - there appears to be a startup issue with Bluetooth devices from a cold start. Note that once the machine has been used for a bit, I can turn it off for short periods of time (e.g. 30 minutes) and it will start correctly even with the mouse and keyboard turned on.

mkaito wrote:
That's how dwm behaves. I believe dwm's multihead support is rather lackluster out of the box. You might want to check out some of the patches they have, and ask around in the dwm hackers thread.
I currently have dwm simply draw status on all monitors, but I'm investigating separate status bars per monitor. We'll see where that takes me. Dwm is a tinker's WM!
i found the patch , thanks!

Computer AND iTunes don't recognize my iPod touch. Comp thinks it is a camera. iTunes won't bring up devices at all. I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes... getting beyond P/Oed!!!

Computer AND iTunes don't recognize my iPod touch. Comp thinks it is a camera or something. iTunes won't bring up devices at all. I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes - updated iTunes completely demolished my computer's ability to recognize the sound card and computer had NO sound at all. I had to uninstall iTunes, QT, AND my sound card and reinstall them all. Sound worked fine, but now I can't sync my iPod. Computer recognizes that "something" is hooked up (thinks it might possibly be a camera) and I get that "open with" window. In "my computer" it shows that there is an "iPod" connected, but it is pictured as a camera. In iTunes my username is no longer appearing (although account info is there) and NO devices whatsoever get listed. There is nothing wrong with my USB ports or cable. And of course Apple won't help anyone unless you pay them to. ... I am getting beyond P/Oed!!! You pay hundreds for a product and all you get are headaches with their stupid bug infested software and no support at all.
Can anyone out there help me clean up this unbelievable mess Apple and iTunes has created in my computer?
Thank you.
Evie

After three completely wasted days trying to figure all of this out I finally got it fixed - on my own - by reading dozens and dozens of rogue posts in indie forums from people that refuse to dish out money to have a company TRY and advise possible fixes on their own glitches.
(here's a novel idea - fix the glitches Apple. Or - don't send out updates filled with bugs in the first place)
Everything (several applications) had to be uninstalled in a very specific order and then restarted , then it all had to be verified with manual deletions of leftovers, and emptying the recycle bin, then another restart, then iT had to be reinstalled again and the system restarted again, and two more update downloads. Holy!!!
I love my little iPod touch, but I honestly must say, when this kind of thing happens (and it has several times now when I try to deal with iTunes or Apple), it makes me want to flush it down the toilet.

My iTunes library seems to have a problem. Help!

My iTunes library seems to have a problem. I saw no way to "automatically" convert to the file structure that many others have (including my kids' macs) that separates under iTunes media, music, movies, tv shows, audiobooks, etc. So I did this manually. I have always maintained the latest OSX and itunes but the library seems to be an issue. I want to back up my thousands of songs & "spoken" mp3s + the audiobooks. I already have backups of my tv shows and movies (USB ext. drive). I do have a b/u using TM on an ext USB drive. However, I'd really like to b/u the other stuff not just with TM. The library now shows that I need to "locate" most files (like the audiobooks) and when I do they are put into "music.?" What am I doing wrong?

If in iTunes advanced preferences you leave "copy files to iTunes folder" and "organize music" checked, iTunes will put the files where it wants to put them. It may not always make sense to you or be how you would do it. It's one or the other. Either you let iTunes manage your music as it wants to, or you take over responsibility 100% and then you have to know all the details of how iTunes works so you don't break something.

ITunes 10.6.1 Update install problem

I updated iTunes to 10.6.1 and now iTunes does not open. The agreement screen comes up when you try to open it and once you click "I Agree" you then get a pop up from windows saying the iTunes is not responding and that it needs to be shut down. I have reset the computer twice and tried downloading the update again. The 2nd download took like 1 second so I'm assuming iTunes recognized that the update had already been done.
I know I could uninstall iTunes and start over but I will then loose playlists that are not backed up on other devices. Any tips or ideas. This is the 2nd iTunes update that has caused me problems. This suprises me because Apple always seems to have their poop in a group.
Thanks for any help!!!

Solved my own problem. Option-click the green button is now working, even though I tried numerous time before posting with no success!
Also I've just seen the spell check "abc" above, but am wondering why this is no longer automatic?
Andrew

Itunes 11.1.5.5 startup problems

Similar Messages

Maybe you are looking for