ITunes 11.1.5.5 with Windows 8: no longer recognizes iphone 5, itouch 5, ipod nano gen 6 and ipod nano gen 7

Tried the troubleshooting guide, though it was for windows 7 and earlier operating systems; is there a trouble shooting guide for windows 8 I am missing?
finally uninstalled and reinstalled itunes on my computer but still, no devices are recognized.
Given all the posts I see, is this a known bug at this point in this version of iTunes and will there be another version coming out to address this?

someone wrote:
Issues with the drivers installed by Apple Mobile Device Support can also ramify through to the nanos. (Even though they're not iOS de
vices, they do use some of the features of the drivers.)
So, just in case (if you haven't done so already), try the procedure in Cerbu's post:
Re: sync problem
... or try section 5 from the following document:
TS1538: iOS: Device not recognized in iTunes for Windows
I already tried the first suggestion; just tried the second.  nothing.
  This helped me

Similar Messages

  • Upgraded to iOS 7.1 & now Windows 7 no longer recognizes iPhone 4

    I upgraded to iOS 7.1 yesterday and now Windows 7 no longer recognizes my iPhone 4.  I've tried resetting both devices, alternate USB ports & updating drivers to no avail

    Hello AsaZimbabwe,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Have a nice day,
    Mario

  • Is iTunes 10.3.1 compatible with Windows Vista? Every time I plug in my iPod iTunes pops up a window saying "iTunes cannot connect to this device because an unknown error occurred. Ex8000001."  Any Solutions? Please Help.

    It happened once before, but it fixed itself. I read about it online and people say they brought their iPods to Apple and they said its Windows causing the error. Its not one of their error messages.

    1st : Install SP1,SP2 and ALL Microsoft Online Updates. There were known issues in Vista with Apple ipods usb syncing feature in Vista, but in the lifetime of Vista it was fixed several times, so update the OS.
    2nd : If you have a x64 version of Vista you MUST use itunes also in 64bit, because it installs drivers into the OS. 32bit drivers wont work properly in 64bit OS, even if the application itself will start.
    See the "Welcome Center" in Vista for computer details.
    Message was edited by: Sjazbec

  • Windows 7 no longer recognizes iPhone

    My PC will no longer recognize my iPhone 3GS when I plug it it.  It will beep that I have plugged it into the USB port, but it will not show up under My Computer.  Help, please!

    Did you already try the solutions here: http://support.apple.com/kb/TS1495
    Also check the Apple Mobile Device Service installation: http://support.apple.com/kb/TS1567

  • I am trying to install itunes on my hp laptop with windows vista 64 bit. But when i install i get this error "An error occured during the installation of assembly "Microsoft.VC80.CRT.type="win32"version="8.0.50727.6195".publickeyTOken="1fc8b3 b9a1e18e3b".

    I am trying to install itunes on my hp laptop with windows vista 64 bit. But when i install i get this error   "An error occured during the installation of assembly "Microsoft.VC80.CRT.type="win32"version="8.0.50727.6195".publickeyTOken="1fc8b3 b9a1e18e3b".processorArchitecture="x86""

    Repair your Apple Application Support.
    Control Panel > Programs n Features > highlight AAS, click CHANGE the REPAIR

  • I have downloaded the most recent itunes on my new computer with windows 8        but a message pops up saying "the itunes library.itl file is locked, on a locked disk or you do not have write permission for this file. How do I fix?

    I have downloaded the most recent itunes on my new computer with windows 8 but when I attempt to get in I get this message "The itunes library.itl file is locked, ona locked disk, or you do not have write permission for this file."  How do i fix this?

    Repair iTunes Security Permissions
    Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
    If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
    Repeat with the media folder if it isn't stored inside the main iTunes folder.
    If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
    The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
    tt2

  • I cannot load the latest version of Itunes on my Toshiba PC with Windows 7 Home Premium. Tried to re-install. Dead in the water. Windows error 126. Cant start becasue MSVCR80.dll is missing from my computer

    I cannot load the latest version of Itunes on my Toshiba PC with Windows 7 Home Premium. Tried to re-install. Dead in the water. Windows error 126. Cant start becasue MSVCR80.dll is missing from my computer

    You may have to follow the slightly more detailed steps in whichever of these two applies to you.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Rebooting into safe mode may be needed to delete any folder the instructions say you should remove. You may also find this Microsoft Fixit helps to remove stubborn components. It has taken some people several attempts to completely clean iTunes and supporting software before they have been able to successfully reinstall it.
    tt2
    Message was edited by: turingtest2

  • I just bought a newer Nano and I need to upgrade my itunes for a laptop (with Windows) that no longer has the capability to go online.   Is there a way to do this?

    I just bought a newer Nano and I need to upgrade my itunes for a laptop (with Windows) that no longer has the capability to go online.   Is there a way to do this?

    Hi John,
    Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
    Linda

  • After downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.

    after downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.

    additional info.
    I have found the correct error definition in english.
    "can not start the device (Code 10)"
    I have updated my bios to the latest version.
    I have just tried to uninstall all USB-drivers, and reinstall them.. Still no luck
    I have tried to uninstall and reinstall all webcam drivers - no luck

  • My HP laptop with windows 8 won't recognize any library with home sharing; although the other computers do.

    My HP laptop with windows 8 won't recognize any library with home sharing; although the other computers do.
    I've tried activating and deactivating home sharing multiple times, any other reason why this is happening?
    Thanks

    A couple of other things you might like to try :-
    - Determine whether you are able to access the internet from anywhere else on your new PC (e.g. do Windows updates download ?  Can you access the Windows 8 store ? )   If the answer is no, then your problem doesn't lie with IE but with the actual wireless connection.  If the answer is yes, then continue as below.
    - Run IE from the desktop instead of the Start screen - probably won't make any difference, but worth a try.
    - Download a decent browser like Firefox or Chrome and try that - this will show whether the problem lies just with IE or not
    - As a general rule, don't do anything that PC World tell you to do, lol !
    As gg30340 says, this does sound very much like it MAY be a problem with firewall settings - if you're running Norton Antivirus then I believe that will be providing the firewall service, rather than the inbuilt Windows firewall. 
    One thing you don't need to worry about - Windows 8 is a perfectly good OS and works just as well as Windows 7 did.  I'm using it now !

  • Windows 7 No Longer Recognizes The .zfsendtotarget File Extension

    My Windows 7 no longer recognizes the .zfsendtotarget file extension as of a few days ago. I don't know what happened or how to fix it other than possibly going back to an earlier point, which I cannot do due to all the progress, which will be lost.
    Besides, there must be a more intelligent course of action.

    Hi DJjarak,
    I just write to check your issue's status. Did it resolve?
    Karen Hu
    TechNet Community Support

  • Why does my iMac (with Mountain Lion) no longer recognize my external hard drive I have used as a back up via Time Machine after the hard drive was accidentally unplugged?

    Why does my iMac (with Mountain Lion) no longer recognize my external hard drive I have used as a back up via Time Machine after the hard drive was accidentally unplugged?

    Do you mean the external hard drive is not mounted on the iMac desktop?
    Check if Disk Utility sees the drive. Applications / Utilities / Disk Utility. If the external shows up in the left column, select it and click on Mount.
    If it does show up this way, I recommend using DU to Repair Disk.

  • TS1410 my itunes 9.2 (mac osx 10.4.11) does not recognize iphone 4s

    my itunes 9.2 (mac osx 10.4.11) does not recognize iphone 4s

    Since you're running iTunes 9.2, your Mac has a G4 or better CPU. You need to purchase and install Mac OS X 10.5(G4 or G5) or Mac OS X 10.6(Intel) from a DVD. Mac OS X 10.6 DVDs are free for paid MobileMe members.
    (66714)

  • Can't install itunes due to a problem with windows installer package

    hello there i can't install itunes due to a problem with the windows installer package i found a page on this site (here is the link) http://docs.info.apple.com/article.html?artnum=304405 i done every thing on it and i still haven't been able to fix the problem i have tryed the following unstalling itunes deleteing the registry keys deleteing all the temp files disableing all anit-virus software and anit-spyware. runing cc clearner downloading a new installer for itunes and windows installer and the script thing. and trying to reinstall. nothing seems to work i don't know what else to do this is the error message i get when i try to install i tunes. "there is a problem with this windows installer package.
    A program required for thsi install to complete could not be run.
    Contact your suupport personnel or package vendor."
    Please Help i would be most greatfull for any advise given
    Message was edited by: Joe_TLC

    I pulled my brains out trying to figure this bug out and I may have a solution for you.
    All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
    If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
    If this is the case, this fix should work for you.
    Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
    I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
    Once I did that, every install that had previously errored out performed flawlessly.
    The MS articles in question:
    http://support.microsoft.com/?kbid=316309 (1619 error)
    and
    http://support.microsoft.com/?kbid=308419 (how to set special permissions)
    Hope this helps!
    Doc

  • How do I put 2 itune accounts on one laptop with windows 7

    Would like to put 2 seperate itune accounts on one laptop.  Please guide me through it!

    petefromminneapolis wrote:
    Would like to put 2 seperate itune accounts on one laptop.  Please guide me through it!
    Create another user in Windows > Start Menu > Control Panel > User Accounts.
    This way you log out and into another to use it, complete with it's own iTunes Library, content and playlists.
    You can transfer content to the other user using a USB key.

Maybe you are looking for

  • Need to restore but iPod not recognized in iTunes

    I have the black iPod Classic 80GB for over two years and now it's getting some problems: First, after it synced it would automatically eject, then go into "ejected charging mode" if I left it plugged in. I thought nothing of this, really. Second, wh

  • Making a digital retriggerable gate pulse on demand

    Hello, I am relatively new to using DAQmx, and I was hoping someone here could provide me with a better solution than I have come up with. The experiment we are running involves a camera, some image processing and then a laser that requires a gate to

  • Order of songs in album retained in iTunes 6? Oldest OS for iTunes 7?

    I still have iTunes 6 until I can make sure I can move up to an OS supporting all my current software and hardware (including digidesign 001 which interfaces my monitor speakers through a card in the back of my computer). I notice that in iTunes 6, a

  • Looking to make a pdf cover

    I recently created a site about [spammy link removed]. Anyway, I wanted to create an ebook cover for adobe and i was wondering if anyone could help me with this. also is there any place on the website where i could place the cover that you think woul

  • Updating Flash Produces Message that the Update is Not as New as the Installed Version

    On certain computers, every time I update Flash Player, I get a message (twice) that says that the already installed version is newer (higher number) than that which I am trying to install. Clearly, that is not true. It appears that the installation,