ITunes 11.1 compatibility problem

I am trying to get itunes 11.1. I have 64 bit windows 7, but it says it is not compatible and it shows it should be by the system requirements

Hello j3aniels1994,
The following article would be a good starting point for information that can help get iTunes installed.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen

Similar Messages

HT5085 I would like to upload my music library from my PC to the Cloud through iTunes Match. I also will be purchasing a Mac in the near future and would like to download some of that music from iCloud to my Mac. Will I have compatability problems?

I would like to upload my music library from my PC to the Cloud through iTunes Match. I also will be purchasing a Mac in the near future and would like to download some of that music from iCloud to my Mac. Will I have compatability problems?

You should have no problems. To add a second computer or device to iTunes Match, see:
http://support.apple.com/kb/ht4913
Regards.

I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

A bit of repetition, mainly for the benefit of anyone else with the same issue. In your case the "for older video cards" version might be worth a try.
When cleaning folders you need to check both the Program Files and Program Files (x86) folders, which you may well have done but didn't mention in the detail above.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Mobile Device Support won't install normally.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Windows Home XP - "iTunes has encountered a problem and needs to close"

Hello :
I just updated to iTunes 7.7.0.43 for Windows Home XP. The earlier version was working just fine. But last week I downloaded the update and although the program works fine, every time that I exit from this application I get an error message "iTunes has encountered a problem and needs to close." I went to the support site and did several things including creating a new ueer account to test whether user or system-specific (I cannot tell); re-installing the application; re-creating my library and play-lists; etc. But I still get the same error message. Otherwise the application works fine, plays music, imports music OK, etc. This condition only occurs a few seconds after I exit from the application. Can anybody out there help me ? I am at my wit's end with this annoyance ! Thanks.

Whether or not this will be fixed by a software update depends on what the root cause of the issue is. I would recommend trying MSCONFIG, although I can understand your reluctance to do so. Is your computer currently in Normal startup mode? If so, and if Apple's MSCONFIG steps do not resolve your issue, you can easily revert to Normal startup using the utility. If your computer is currently in Selective startup mode, just make note of the changes you make so you can change them back after you determine whether MSCONFIG resolved the issue. If it does, I'd suggest using the utility to disable a few items at a time until you narrow down which is the cause of the issue. Then you can determine whether this is a startup item or service that you need to have running on your PC.
MSCONFIG for XP: http://support.apple.com/kb/HT1275
MSCONFIG for Vista: http://docs.info.apple.com/article.html?artnum=305415
You may also want to check and see if iTunes and/or QuickTime are running in compatibility mode. If the are, turn this option off and retry iTunes.
-Go to C:\Program Files\iTunes\
Right-click on iTunes.exe and click Properties
Click the Compatibility tab
Uncheck the option to run in compatibility mode
Click Ok
-Go to C:\Program Files\QuickTime\
Right-cick on QuickTime.exe and click Properties
Click the Compatibility tab
Uncheck the option to run in compatibility mode
Click Ok
Test iTunes again.
CG

ITunes has encountered a problem and needs to be closed - launch message

Well like others..now you see it ....now you don't.
Where did my iTunes go.
I get the above message when trying to launch iTunes.
I have tried unistalling and reinstalling, tried the stand alone quicktime player etc etc
Please help, tell me it is something simple
ps, my ArcSoft video editor has now got the same message

I am in the same boat as some of the other posters. My iTunes for the Windows XP computer has always been touchy and it sometimes freezes up if I transfer a large number of files to my iPod but i could always start it up again. Now I get the same "encountered a problem" message. My problems did not start until the Apple Updater downloaded and installed the newest iTunes software.
I have tried the following steps from other similar posts before bring my troubles to this board. Nothing has worked so far.
1. removed both iTunes and Quicktime
2. turned off antivirus and antispyware and firewall programs
3. reinstalled each separetely and Quicktime starts perfectly
4. removed preference files for iTunes
5. i actually restored my iPod defaults just incase that was the problem.
At this point I would be happly with an older version of iTunes that worked previously. I have an older PC so if the current iTunes is not compatable where could I find an older working version of iTunes. I have an older iPod and have no interest in video or pictures.
Compaq Presario Windows XP Pro 750 MHZ AMD duron, 512 MB RAM

ITunes and Audible compatibility after transfer to new computer

I've had a serious compatibility problem between iTunes and Audible eversince transferring to a new computer. This after iTunes and Audible worked seamlessly for two+ years on my old computer.
At first iTunes would not accept my Audible username/password, then after reinstalling and updating both iTunes and Audible Manager I received a "you cannot authorize any more computers for this account. You must deauthorize at least one other computer . ." error message. I've deauthorized, then authorized my computer twice in an attempt to correct whatever is causing this (two computers are automatically authorized when I've done this) but I still get the "you cannot authorize . . " error message whenever I try to import my Audible files.
I'm using an external HD (from the old computer)as my music folder location for iTunes, however Audible is downloading to my computer's HD. Can this have something to do what's going on? I've also tried disabling the firewall with no success. Have also made sure Audible and Apple are both "allowed" in Firefox's content. Any suggestions on how to resolve this?

I would try copying over the tracks from your XP computer again as the files from the first transfer may be corrupted.
B-rock

Itunes wont open, encountered problem and send error report

Everytime i try to open windows, it says that itunes has encoutered a problem and needs to close. it has the send error report message too. please someone help

Meaghan, I already responded to your topic. Plus, it is simply not good to bury your post in other people's topics, and just for the future, if you have a problem without a good answer, don't post what has already been said in a thread. I know, the discussions take a little getting used to, but it is easy to get the hang of it after a couple of visits. You'll get it sooner or later. I know you will.

Are There Compatability Problems Wtih Adobe Photoshop CS2 On The Windows Portion of iMac?

I understand that there are compatability problems with CS2 and lower vesions of the creative suite in relation to Leoapard OSX. Are there any compatability problems with CS2 for Windows if I install it on the Windows (using XP) partition of an iMac that uses the Leopard OSX?
Please advise. Thanks.

If its not running in Leopard you should be fine.
don't confuse running PowerPC software in Rosetta (PPC emulation) with running CS2 in XP which is native. It like apples and oranges. there is nothing in common.

Itunes wont open, says Itunes has encountered a problem and needs to close.

When I click on my Itunes icon a big box pops up and says Itunes has encountered a problem and needs to close. Sorry for the inconvenience. And says tell microsoft about the problem, you know. And I've been trying to access the program for three days and it's doing the same thing, I got a trojan horse right before it started doing it, but I've gotten rid of it and scanned many times, it's gone. I also uninstalled and reinstalled both Itunes and quicktime but it still doesen't work, I really need ideas here..lol.

Please help me someone. I bought this Ipod 2 weeks ago for my daughters 18th and all we get is this stupid error message all the time. "Itunes have to close - error report etc etc." Have re-installed some many times I have lost count. Know very little about computers so need really simple instructions. I am really not impressed with this if any Apple technicans are reading this and want my money back!!!!

Itunes has encountered a problem and has to close.

When I opened iTunes the first time today, I had no problem, but then I went to the store, then my computer froze, so I closed it.. And now I downloaded the update and whenever I try to open it a box pops up saying "iTunes has encountered a problem and must close.. " Or at least something like that.
You also might find this information helpful:
AppName: itunes.exe AppVer: 9.1.0.79 ModName: unknown
ModVer: 0.0.0.0 Offset: 000000dd
and yes, my quicktime works fine..

Yup, I've got the same problem although it's installed but now it just won't open and says it has a problem and has to close instantly the second you click a shortcut.
hi Frenchy!
you don't say explicitly so i'll ask you too. have you tried this procedure yet?
b noir, "itunes has encountered a problem. help please?" #8, 04:10pm Sep 18, 2005 CDT
make sure you follow the instructions precisely. if for any reason you can't complete the cleanup instructions, post back to describe the problem.
if your itunes still isn't launching after you try that, we'd better check to see if you've got a rare registry problem that can also produce the same error message.
we diagnose that by creating a new user account (with full administrative privileges). you can do that in your "user accounts" control panel. there's help documentation on it to the left of the screen. while you're in there, also switch off "fast user switching" in your logging-on preferences.
now log on to the new user account. can you successfully launch itunes from inside there?
keep us posted on your progress.
love, b

Itunes has encountered a problem and has to close ---- Please help me

I had to restore my computer this week. itunes was working fine before I restored. I have a video ipod. I installed from the disc but it encountered a problem half way through. I removed this using the control panel. I then downloaded itunes from apple.com. It installed it but it won't open, it comes up with itunes has encountered a problem and has to close.
I have used all the info on apple.com on how to deal with this, but to no avail.
Please can somebody help me

I am having the same problem and error messages. I had a previous version of Itunes, but updated to the new version today after purchasing an ipod shuffle 2nd gen. I am told that itunes and quicktime installed successfully, but when i go to open itunes, i get the "Itunes has encountered a problem an needs to close. We are sorry for the inconvenience." When i try to open Quicktime, it tells me "quicktime failed to initialize. error # 2905" when i go to the apple.com website and click on the Quicktime tab i get a "plugin error. The plugin did not initialize properly" Help.

Itunes has encountered a problem and must close..send error report etc.

I upgraded itunes (not even sure why since my old version was working fine) and now I keep getting the error that "itunes has encountered a problem and must close...". I did try the "msconfig" advice but that did not work. I even tried to use the CD that came with my ipod (March 2005) and the only option I get is to "uninstall" which I hesitate to do because I do not want to loose my itunes library. Does anybody have any other suggestions?? I greatly appreciate any help. I have read through some threads, but some of the "help" links that were inserted are no longer working.
Thanks!

I'm having the same problem.
I updated to 8.1 and it closes as soon as the shuffle is plugged in.
So I tried disabling auto-sync. No luck
So I tried loading an older version of iTunes - says I have to have 8.1
So I tried uninstalling and removing all itunes related files - and reinstalling. Still closing every time I plug in.

When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close. Sorry for the convenience." When I click to see the error, it reads "AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll" Why ?

When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close. Sorry for the convenience." When I click to see the error, it reads "AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll" Why ? I am overly frustrated. Please help. Not exactly sure which operating system I have. It is a dell laptop with xp.
AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
ModVer: 8.0.50727.6195 Offset: 00026b72
AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
ModVer: 8.0.50727.6195 Offset: 00026b72

Well I was able to successfully revert back to iTunes8. Here's my steps:
1. In Add/Remove Programs I deleted all Apple products (iTunes, QuickTime, Safari, Bonjour, etc.)
2. I then check C:\Program Files\ and made sure all folders were deleted (QuickTime, etc.)
3. I then ran a Registry Cleaner program to make sure all entries from Apple products were removed.
4. I then rebooted my PC
5. I then downloaded iTunes8.0.2 from here: http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes802forwindows.html
6. After it installed it said it could use my iTunes library file because it was created with a newer version. So I re-created my library by following these steps: http://support.apple.com/kb/HT1451
It took some time but iTunes is now back up and running. And I have all my playlists, etc. I haven't tried to sync anything yet. I'm just thrilled to have my iTunes back!

Itunes will not open- "iTunes has encountered a problem and needs to close"

My iTunes will not open anymore, giving me the error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have uninstalled and reinstalled iTunes several times, and with different versions. Nothing I do seems to work. I have even copied the program files from a friend whose iTunes does work, hoping that would fix it, but to no avail. Has anyone discovered a way to fix this problem. I have a friend who has the same problem, but hasn't been able to fix it either.

What happens when you go into control panel, click on the Quick Tunes config icon, and then select the audio tab? If you get an error, Quick Time is corrupted. Also double check your sound card drivers. Can you play any sound at all? Does Windows Media Player function? What is you anti virus software?

Cannot open itunes, "itunes has encountered a problem and needs to close"

I have tried numerous to times to download itunes update after having ipod display indicating not all songs have been transfered because of old version. I've tried disabling McAfee and getting windows updates, (I'm running XP)When I look in programs, ipod for updater it lists both 2004-08-06 and 2005-10-12. The error message reads" itunes has encountered a problem and needs to close" Quicktime does not open either and gives the same error mess. Will uninstalling and reinstalling itunes help? and if so, I loose my entire collection right?

hi daytimer!
The error message reads" itunes has encountered a problem and needs to close" Quicktime does not open either
hmmm. that strongly suggests that the itunes problem is due to a broken quicktime. let's try a careful standalone QT 7.0.3 reinstall first.
download and save the QT installer to your hard drive. (we'll run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
http://www.apple.com/quicktime/download/standalone.html
does the install go through okay? if so, does itunes launch properly after that?
love, b

ITunes 11.1 compatibility problem

Similar Messages

Maybe you are looking for