Itunes 11.1 on Mac 10.8.4 doesn't recognize my iphone 5 with iOS7
Since upgrade of iPhone 5 to iOS7, my iTunes doesn't recognize the iPhone 5 OR the iPad Mini on iOS7. I upgraded iTunes and it still doesn't recognize either device. Mac version is 10.8.4
Well, I figured it out myself. I read the comments/notices that the USB 2.0 has to be in working condition to use it, and I switched cables around, but ended up with them in the same place. I know they work; I've used them before. I have a charging case that uses a micro USB cable to charge, which USED TO be able to connect my iPhone 5 to the Mac. Since the iOS 7 upgrade, the Mac doesn't see it. I de-cased the phone, used the lightning cable and the Mac saw the device.
Similar Messages
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My Mac 10.7.4 doesn't recognize my iphone
When I connect my iphone to my Mac Itunes doesn't recognize the phone. Can't sync any music. Also, books app doesn't appear on my Itunes list.
I had the same issue, none of my devices (3 iPhones and 4 iPads) would show in iTunes.
If you install iTunes and the new XCode together, you'll need to start XCode at which time you'll be prompted to install the "Device Support" software. After I did that all my devices showed up fine in iTunes. -
I accidentally synced my mum's brand new iPad to my mac book air. A few days later I realised that my iTune library on my mac is completely gone. So is my iPhone 4s after I synced it with my mac. How do I get my old iTunes library back? I tried using icloud on my iphone but it stated that I have never back up my phone before. So I guess my iCloud data is gone too? But I have back up my mac in my harddrive using time machine. So how do I get my old itune library back? Please help! Thanks!
1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
I cannot connect my iPhone 5 32GB IOS 6.02 to iTunes 11.01 on a Mac Book Pro. The screen freezes and doesn't recognize the iPhone at all. Thank you for your help.
Read here.
http://support.apple.com/kb/TS1591 -
My ipad has latest iTunes (11.1) but iTunes on my computer (mac 10.5.8) is now no longer compatible with ipad software and cannot sync. The same error message appears saying my computer needs to update software, but my mac has the latest software available (albeit rather old). Can I undo the software update on ipad??? Thanks
Thanks for your response, Niel. Is there no way of removing the last update from my ipad????
Appreciate your help
James -
Itunes on my Mac 10.4.11 does not recognize my iphone
itunes on my Mac 10.4.11 does not recognize my iphone 4S
also, once I plug in my iphone, it is recognized as a camera, but nothing to do with music.
if i have to upgrade software, how do i do that?You get Mac OS X 10.5 on DVD if you have a PowerPC G4 or G5 Mac, or Mac OS X 10.6 on DVD if you have an Intel Mac. If you're using a G3 Mac, you need a newer computer.
(66587) -
I have updated to itunes 10.5 on my Mac computer and now it doesn't recognize my iphones and says i need to install a device driver but when i try to install it it throws up a notification saying an error occured and to contact the makers of my device 's suppot website. Anyone know?
Have you tried repairing your application from within the Control Panel?
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I upgraded my daughter's iMac to iTunes 11.1 and now it doesn't recognize her iPhone 4s. The phone will charge and DropBox see's it but iTunes doesn't. Any suggestions? I've already uninstalled and reinstalled the software so that doesn't work. Thanks for any help!
Hello jlgougeon,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Follow these steps to resolve your issue:
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.http://apple.com/itunes/download
Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Restart your Mac.
Best of luck,
Mario -
ITunes doesn't recognize my iPhone 3G
Like the title says, iTunes doesn't recognize my iPhone 3G. What can I do? I have already done the troubleshooting, like dowloaded the newest version of iTunes and Mac OS, started again the computer and so on, but it doesn't help me at all. Is iPhone 3G too old for recognizening, beacuse it can't be updated to iOS 6? Please help me! Thank you.
iOS: Device not recognized in iTunes for Mac OS X
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My macbook doesn't recognize my iphone 5 and wont let me sync my music or apps in itunes
My itunes 10.6.3 (25) in my macbook OS X doesn't recognize my iphone 5. So I can't sync my apps or music to my phone (although I was able to sync my photos and videos through iphoto) I rebooted both my phone and mac and switched connecting ports. Nothing.
Welcome to the Apple Community.
Have you tried in different locations, does this happen everywhere. Have you tried a hard restart. -
Itunes (10.6.3) doesn't recognize my Iphone 5 (iOS6). Can somebody help me? thanks!
itunes (10.6.3) doesn't recognize my Iphone 5 (iOS6). Can somebody please help me?
I have a Macbook with the latest version of Itunes (10.6.3) and I just bought the new Iphone 5 with the latest operating system on my iphone (iOS 6)
I'm from Amsterdam, The Netherlands.
I already tried another USB-portal. I tried restarting my macbook.....what could be the problem?
I hope to hear from you...
Thanks!ok believe it or not....but I found the answer and everything works now!!!:
Once again hanks for the help guys!
Symptoms
In rare circumstances, an iPhone, iPad, or iPod touch may not be recognized in iTunes on Mac OS X v10.6 Snow Leopard after the Mac is restarted. If you reinstall iTunes, your device may be recognized. However, restarting your Mac may result in the device not being recognized again.
Note: These steps do not apply to OS X Lion or Mountain Lion.
Resolution
Follow the below steps to troubleshoot the issue.
Note: Some of these steps will require that you enter your Mac OS X user password. If you do not know your user's password, follow this article first.
Install all software updates. If you have an update available for an SDK (Software Development Kit), be sure these updates are also installed. Do this by clicking the Apple () menu, choosing Software Update, and following the on-screen instructions. If you need to download iTunes manually, you can download it here.
Disconnect the device and quit iTunes.
In Finder, click the Go menu and then choose Go to Folder. Enter the following location into the text field that appears:
/System/Library/LaunchDaemons
Click Go.
Locate the file "com.apple.usbmuxd.plist~orig" and drag it to the Trash. (Do not move the similarly named "com.apple.usbmuxd.plist" file to the Trash.)
Restart your Mac, open iTunes, and connect your device. If your device shows up in iTunes, restart your Mac one more time and confirm the issue is still resolved. -
ITunes doesn't recognize my iPhone 4s
iTunes doesn't recognize my iPhone 4s.
Whenever I plug my iPhone into my computer it starts to charge like normal but iTunes does not recognize it. I've tried all of the troubleshooting steps provided by Apple (Downloading the latest iTunes version, reinstalling iTunes, updating the software on my phone, restarting my computer, etc). I've also looked at various tutorials on different websites that showed other methods. Among these methods were going into the control panel Device Manager or the Services program and taking certain steps within said programs. It seems I have tried everything under the sun to get iTunes to recognize my iPhone and so far nothing has worked. I have no idea what to do which is why I've resorted to this. Anybody know what might be going on? I'm running Windows 7 64 bit on my computer with the latest iTunes installed as previously stated. I've also just installed iOS 5.1.1 on my iPhone and this has not changed anything. If anyone has any idea what is going on and would like to tell me how to fix it, it would be much appreciated. Thanks.If you've gone through this article and made sure the Apple Mobile device service is installed and running, you should look at the security software on your computer.
To make sure it isn't the security software, you can either follow the steps in the article below, or you could just uninstall it and test again. Then reinstall it again when you're done.
iTunes: Troubleshooting security software issues -
I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022).
Are you guys facing the same problem?
Let me know your opinions, solutions and even problems.
Thank You !http://support.apple.com/kb/HT4137
How to restore as new.
and this for itunes message
http://support.apple.com/kb/HT1808 -
I was running the previous version of itunes and it worked perfectly. I just installed the latest version of itunes (version 11.1.4.62) and restarted the PC and now itunes doesn't recognize my iphone or my ipad. I'm running Windows 8.1 on my pc. I tried diagnostics to no avail. The diagnostic didn't recognize either device. As the directions advised, I closed itunes, disconnected the devices and stopped and restarted the apple mobile device service, That didn't work either. My wife, who also has Windows 8.1, has the same problem. She installed the new version and it doesn't recognize her devices.
Until now, itunes has been totally reliable. I am convinced the problem is with itunes. Where do I go from here?I resolved the issue by doing the following:
1. Uninstall iTunes and every Apple application (device support and such).
2. Uninstall bonjour.
3. Reboot.
4. Go to Apple and install iTunes.
It worked. When I opened iTunes (after reinstalling) it recognized all my devices, music and video. -
I have an iPhone 5s on a windows 8 platform. iTunes is 11.1.4.62, iTunes doesn't recognize my iPhone and I am unable to sync. After the last iTunes update my phone wasn't recongnized and the phone asks if I want to trust the computer everytime I connect it. Other programs can access the photos and recognize the iPhone 5 but not iTunes.
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
tt2
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