ITunes 11.1 on OS X 10.8.5 won't play a movie while downloading

It seems this is a new 'feature' of iTune 11.1 In previous versions, I could begin playing a moving almost instantly after d/l began. Now if I try to play iTunes "stops responding" according to Force Quit and beach balls the app till I quit. Nice Apple.

Test after each of the following steps that you haven’t already tried:
Step 1
Take all the steps suggested in this support article. That's the starting point for any further effort to solve the problem. Skipping any of those steps may mean that the problem won't be solved. Note that, as stated in the article, the computerwill not sleep if Internet Sharing is enabled.
Step 2
From the menu bar, select
 ▹ System Preferences ▹ Accessibility ▹ Speakable Items: Off
Step 3
Select
 ▹ System Preferences ▹ Bluetooth ▹ Advanced...
and uncheck both boxes marked
Open Bluetooth Setup Assistant at startup if...
Step 4
Reset the SMC.
Step 5
Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 6
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 7
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again.

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Error 50 or freeze when watching a movie while downloading from itunes store since version 10.6 (windows 7 64bit).

When I am downloading a tv show and try to play it at the same time, not matter the remaining time of the download, itunes stop the download with an error after a couple of minutes. (error 50.) Somethimes, it just freeze instead. I am able to resume the download and watch again till the next stop.
I have no problem just playing or just dowloading, only when doing both. I have this problem since version 10.6 only. This affect all my new downloads since then.
My first guest would be a hard drive saturation that can't handle the load. Maybe itunes stop downloading when the hard drive is too busy. But again, never had this problem before. It it was the case, the playing should stop, not the download !
My config is iunes 10.6.040, windows 7 64 bits.
Thanks for your help.

This has been happening on my Windows 7 64-bit computer as well same exact problem with the latest version of iTunes. It does look like they have some kind of bug in this new version where the downloading process just dies when it has to deal any I/O wait from file playback, really a bad bug as this is a core function of iTunes that shouldn't have gotten through the testing process. I have to say that iTunes is one of the buggiest pieces of software I have ever used in my entire life, all kinds of regressions and bugs with every update and they are on version 10.6.x ! Apple must have some poor developers in the iTunes team, hey guys put down the bong and chips and actually establish a standard continuous integration and testing process with good test coverage for iTunes! You shouldn't have regressions on such core functionalities especially with a software as mature as this, what's going on? Or is it that you've been instructed to make the software a crappy as possible for Windows so everyone goes to buy a Mac and OS X?
More bugs just off the top of my head in the latest iTunes 10.6.x:
- In the download screen when you double click to playback a movie while it is downloading, if you pause the movie the play button goes grey, you cannot start playing the paused movie again without quitting the movie and clicking to start it again from iTunes
- The next/prev chapter buttons during movie playback don't work at all anymore, they simply crash the movie, close the window and go back to iTunes
- Many times after getting the unknown error -50 or -39 because you tried to play a movie while it was downloading, when you go back to the download window to restart the download iTunes loses all the downloaded movie content it had it starts over for no apparent reason! Wonderful!
For a company that sells/rents really expensive movies and music you would expect a really high standard go into the software development process, apparently shareholders are more important than customers.

HT204291 All of sudden apple tv will not play my tv shows/movies on itunes. It says "The connected display is not authorized to play protected movies."...

All of sudden apple tv will not play my tv shows/movies on itunes. It says "The connected display is not authorized to play protected movies.
Can anyone help I have just bought alot of movies and tv shows and want to watch them with my family not just on my ipad!!!
Not sure why this has just started happening. have been using apple tv with my ipad for months and now it comes up with this error...
THanks

Firstly restart the AppleTV, secondly check the HDMI lead and if possible swap for another or another HDMI input - sounds as though AppleTV thinks the TV is not HDCP capable.
AC

Itunes 10.6 on Lion and Quicktime 10.1 don´t play bought movies from I tunes store, any ideas why?

I have issues with Itunes 10.6 on Lion and Quicktime 10.1. They don´t play bought movies from I tunes store, any ideas why?

I found the same issue... I can play other movies but no purchased ones. I can get the sound but the picture is scrambled. Does anyone know how to uninstall and reinstall iTunes? maybe that will work.

HT3642 HOW DO I PLAY DIGITAL MOVIES I DOWNLOADED FROM ITUNES ON MY NON APPLE SMART PHONE? I HAVE TRIED TO CLICK COPY AND PASTE & I'VE TRIED TO DRAG AND DROP TO A SD CARD AND IT SHOWS ITS ON THERE BUT IT I WON'T PLAY. WHAT AM I DOING WRONG?

HOW DO I COPY AND GET IT TO PLAY ON A SMART PHONE FROM A SD CARD? IT SHOWS IT ON THE CARD BUT IT WON'T PLAY. WHAT AM I DOING WRONG?

You cannot. Those will be DRM locked to Apple authorized products. Since you cannot authorize you non-Apple smart phone in iTunes, you cannot play iTunes DRM locked content on it.

My songs are duplicated i itunes but if i remove one entry, the other won't play anymore...what do i do?

After my friend transferred my songs to my new laptop, i have installed itunes. First i had 2 or 3 entries of the same song, because i had a music files (mostly
mp3), and the 2 entries were from Itunes music files. One entry played, the other wouldn't (exclamation point). As i have a couple thousand songs, i decided to consolidate into Itunes Media, thinking i could then uninstall Itunes, Reinstall it and delete my Itunes music folder.
But it probably was the wrong way to go. Now I have an Itunes media folder and an Itunes music folder. If i delete one of them from my computer, itunes says it cannot find the track. But the problem is now it takes twice as much space on my computer and last but not least, almost every song is duplicated in Itunes.
If I delete one of the two entries, the song won't play (exclamation point again). it's like each file of the song exist in his own file, but cannot play if the other version of the song isn't there.
So i'm stuck with a duplicated list of songs in Itunes and 30 Go of songs on my laptop...<
any help would be greatly appreciated!
thanks!

I would guess that if they both point to the same file and you delete one of them, you have deleted the file. Therefore it is no longer there to be played.
I'm not really sure how you got into this situation. I'm also not sure if you have multiple copies of the same songs on your drive or just multiple entries in the library. It sounds like you haven't gotten very far, that you have not yet set up playlists that you would be heartbroken to lose. If you have room on your drive, I might suggest closing iTunes, renaming both of those media folders, then restarting iTunes and creating a brand new library. I would set iTunes to copy media files to the library when it imports them so that it all gets consolidated. I would add the music folder (which is probably a sub-folder of those other folders) from one of your two existing folders and see what happens. Then I'd add the other.
As a normal precaution, I highly recommend backing up your two music folders before starting this.
When all is done and you are happy, you should be able to delete the older folders. This is the step that begs for a backup. First, though, I'd change the names of the two older folders again and see if iTunes plays your music. If not, it didn't make a copy and it's still looking in the old folders. You might want keep them around for a while and only delete them when you need drive space. I am loathe to delete anything unnecessarily, just in case there is a problem.
I'm not a Windows user so I can't help with the details on how to do this on a PC.

ITunes still won't play videos or TV downloads

I'm using a Mac and the help articles I've seen are for Windows. I have tried everything suggested in previous posts and done the help given by the Apple tech (download latest Quicktime, etc.) and the movies, TV shows and music videos still don't work. Gray screen with no sound or video, but the progress bar at the top moves. iTunes won't shuffle songs anymore either, and with the last update all my custom saved equalizer settings disappeared. Does anyone have any additional help? [I'm using iTunes 7.6.2, Quicktime 7.5]
Thanks,
Mike

If this ever happens to you check to see if you or a friend has added a few video viewing programs to your hard drive. My son-in-law copied some programs from his laptop to my iMac in order to be able to view most any type video format that I might encounter. Turns out that some of them were causing the interference that kept iTunes from playing videos, movies or TV shows.

ITunes won't play rented movie - authorization error

Just rented a movie. Playing the movie gets the following error:
"This computer is not authorized to play 'download.m4v'.
If you purchased this song you can open your iTunes and authorize this computer to play this song by entering your Apple ID and password"
It gives the button "OPEN ITUNES".
The problem: itunes is already open and giving me this message!
So i click "open iTunes" and get the following:
"Waiting for iTunes to authorize this computer to play 'Download.m4v'
iTunes will prompt you for a password. You will not be able to play the song on this computer until you successfully authorize it using iTunes"
And nothing happens...
Latest versions of 10.5 and iTunes being used.
Note: iTunes is authorized since it plays my other purchased content (movies and songs)
Any ideas?
Message was edited by: ollywright

Hey olly,
I frantically searched everywhere for an answer to this problem and finally found it. I don't know if you already got this fixed, but in order to have the movies play back correctly you need the most recent Quicktime update (version 7.4.1).
Cheers, Derek
Message was edited by: D-Rock '82

My ipod touch now skips songs I bought from itunes (only the ones from 2013 to now) and won't play them. How do I fix this?

Hey folks! My iPod Touch now skips songs I bought from iTunes (but only the songs I have purchased since 2013) and won't play them. What do I do?

First try deleting the songs and redownloading them
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Next
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

HT1386 I bought music off itunes and synced it to my iphone but they won't play without internet connection?!

I have bought an album off itunes and having trouble syncing to my iphone 3gs. First of all, all songs from the album were synced twice and would some would not play. I finally managed to remove the duplicates and now most of the songs on the album will not play without 3g internet connection! Any help on how to fix this would be greatly appreciated!

Do you have enough free space on the phone to download them?

I downloaded an album on my iTunes on my Mac but some of the songs won't play all the way through. It is almost as if it didn't download the entire songs. How can I fix this?

I downloaded the Mumfor & Sons album in my iTunes store. All the songs are there but in a handful of the songs, they cut off at the end of them. It is almost as if the last 30 seconds or so were never downloaded. I tried to check for things that were not downloaded yet and it says that everything is downloaded. I have no idea howt o get the rest of the songs to play.

If just some of the tracks on the album are doing that, that suggests those tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I purchased two more tones but not on my phone. when I opened my phone in itunes on computer they show under tones but they won't play. they are faded gray with a dotted circle next to them. How do I get them to be black like my other tones and play

I also have 3
songs that are faded gray to that won't play

I downloaded one of the file explorer programs (iFunbox in my case) for my PC and deleted everything out of the "Purchases" folder on the phone's "Raw File System". After a couple of syncs with iTunes everything was back to normal. It appears that something was screwed up on the iPhone side that iTunes couldn't sort out. I don't think anything could sync from iTunes to the phone, not just the greyed out items.
This is why resetting and restoring the iPhone also works for a lot of people. It's overkill though, deletes your app data, and just wastes your time setting everything back up after the restore. Better to use the surgical approach of a file system explorer program on your PC to fix what appears to be a mundane data corruption issue.

Downloaded a song on my Iphone. Song also downloaded to itunes when I opened it. However, the song won't play on either Mac or my Ipod though it shows up in Library. Plays on phone just fine!

I downloaded the single Skyfall on my iphone. When I opened Itunes on my Mac the song downloaded with no problem (so I thought). I loaded the song onto my Shuffle and it froze when I went to play that song. I knew the order of my library and every single time I tried to play Skyfall my Shuffle would stop playing anything until I turned it off and then back on. I plugged it into my laptop, opened Itunes and deleted it off. My Library shows Skyfall under Adele as artist but it will not play the song! I just downloaded 2 other songs this week and have had no problems playing on my laptop and being loaded onto my Ipod. This laptop is authorized to play my downloads. The song plays just fine on my phone, but I really want it on my Shuffle because that is my running buddy.

Hi Krys1030,
You can try deleting the song and downloading it again by following this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Take care!
- Ari

My iTunes is plugged up to my stereo, and it won't play back, what should I do?

Okay.. My computer is plugged up to my stereo via a usb PC link, and it's working fine, and everything. I can watch movies, and play anything on Pandora, or Netflix, or YouTube. All of my audio is working fine except for anything on iTunes. It will play on my computer's speakers, instead of my stereo speakers, and I can't figure out why? Anyone else have this problem, or have any ideas on how to fix it?

Assuming that the battery isn't empty (it it is then it can take up to 15 minutes charging before it'll respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Apple tv won't play purchased movies. Message itunes unavailable

Getting very frustrated. We have a large library of movies and music which we are unable to watch. We have a good wifi connection, latest software versions, have turned every on and off etc etc but keep getting the same message. "I tunes is currently unavailable. Try again later". We have been trying for days!!
Not impressed. Is any one else suffering from the same un explained problems.?

Hello Helen.
There is another thread on this topic here: itunes is currently unavailable
This is happening to loads of people including myself. Haven't been able to access content since last week. My ID won't work, but my husband's will. Tried logging out/in, rebooting ATV, rebooting router - everything - to no avail. From what I'm reading, this problem lies with Apple and everyone is waiting anxiously for them to fix it. As it's Thanksgiving week in the US, I don't know how soon they will fix it. All I know is I'm not spending any more money on Itunes until fixed.

ITunes 11.1 on OS X 10.8.5 won't play a movie while downloading

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