ITunes 11.2.1 freezes when I connect my iPhone 5. 'Application not responding'

Hi,
Recently I upgraded Mavericks. Since then I cant sync my phone anymore. iTunes works fine untill I plugin my phone. Then the spinwheel comes up and stays there forever. In dock it says 'Application Not Responding'.
iPhone 5, iTunes 11.2.1, Macbook Pro 10.9.3 2.6 GHz 8Gb
Does somebody can help me out? That would be very very nice!

Hi BlackNikes
I had exact same problem, but have now resolved it. If your problem is the same as mine your SyncServices folders have been corrupted while itunes was updated.
See my post or spyder683 post at https://discussions.apple.com/thread/6223064?start=60&tstart=0
I am running Mavericks 10.9.3 and updated itunes to 11.2.0 and then experienced problems with itunes crashing, 11.2.2 didn't resolve the problem. I found iTunes worked fine if all my other devices (iphone, ipad, ipod) were turned off, as soon as I powered any one of them up and itunes detected them over wifi or USB itunes then froze with the dreaded colored ball spinning.
In Mavericks 10.9.3 the SyncServices folder is not visible going into the normal library/Application support folder, your instructions below took me to a different area in the system, or at least made these folders visible. Following your instructions I was able to locate and delete both SyncService & SyncServices folders and I launched iTunes again while my devices were powered up and the issue has gone. Bliss!!!
Many Thanks
spyder683 wrote:
Hi Culero,
The fix of deleting the SyncServices folder is for Mac systems. From your desktop / finder, click the "Go" menu at the top, then "Go to Folder ..." Paste this into the field: ~/Library/Application Support
The SyncServices folder should be in there. I had both a SyncService and a SyncServices folder. The second one should, when deleted, help with the problem you and I both had of iTunes freezing when an iOS device is plugged in.
Hope this helps

Similar Messages

  • ITunes 10.5 is freezing when I connect my iPhone 4, please help

    I updated iTunes to 10.5, and not iTunes freezes (beachball thing) and I want to upgrade to iOS 5 but I can't if it keeps freezing.  I have tried reinstalling iTunes.  Any suggestions?

    Me too!  I waited a bit before I updated.  Had no problem updating Itunes to 10.5.  Phone update seemed to go smoothly. 
    This morning I noticed that my calandar wasn't allowing me to invite folks so I plugged it in to see if maybe there was a sync issue.
    Now the whole thing is frozen.
    I was trying to decide on getting an Ipad but right now an Iphone is probably all I can handle with all of these issues since I have to manage my husband's too!

  • Upgraded to 7.7 but now itunes freezes when I connect my iphone

    why does my itunes freeze when I connect my iphone to my computer? My iphone still charges when i connect it so my computer does read it but not itunes.

    The following troubleshooting document may be worth a try:
    iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

  • Itunes freezes when I connect my iphone 4s

    My itunes freezes when I connect my iphone 4s. I've tried re-installing & previous versions. When I use another laptop it works so the problem lies with my laptop which is Windows XP 32 bit with latest updates. Can anyone suggest a solution?

    Windows 7, XP, Vista: Click the bottom left and click the start button and navigate to
    ControlPanel\User Accounts and Family Safety\User Accounts and click Turn User Account Control On or Off and Turn it OFF.

  • HT1267 Why does itunes lock up my computer when I connect my iphone to it?

    Why does itunes lock up my computer when I connect my iphone?

    Hi Jimbob1985,
    If you are having issues with your devices not being recognized in iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • Upgraded to itunes 11.4 and now when i connect my iphone 4s..itunes crash!!!!

    upgraded to itunes 11.4 and now when i connect my iphone 4s..itunes crash!!!!when the iPhone is disconnected iTunes is working properly....
    please help me!!!

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    For this step, the title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
    Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.
    If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • TS1717 I have iPhone 4s. I downloaded iTunes to my PC and when I connected my iPhone to the PC iTunes showed a message that my device's time limit has expired. So iTunes doesn't allow me to transfer files from my iPhone to my PC .

    I have iPhone 4s. I downloaded iTunes to my PC and when I connected my iPhone to the PC iTunes showed a message that my device's time limit has expired. So iTunes doesn't allow me to transfer files from my iPhone to my PC .

    Carmell-
    When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2.  It was a little confusing to me until I figured it out.
    All I had to do was use the ID of my existing account and play along with the iTunes store.  As I recall, it asked for my password twice, and the security code from the back of my credit card.  After that, downloads proceeded as before.
    Fred

  • When i connect my iphone it is not recognised on my computer

    when i connect my iphone it is not recognised on my computer

    Has this just started happening? Because my phone just started having same problem today and its worked fine for last year. Tried that link, tried some other stuff that I found on support section too and none of it is working.

  • On my MBP iTunes won't start automatically when I connect my iPhone or iPad?

    Today I encountered the following problem om my MBP:
    When I connect my iPhone 3GS or iPad on the MBP, iTunes (v10.2.2) doens't launch automatically.
    After self-starting iTunes I can synchronise and so on.
    Can somebody tell how I can change this behaviour?
    The iTunes-option "Voorkom automatische synch.... van iPods, ..." --> "do not automatically sync ... iPods, ..." isn't enabled.
    Many thx
    Gerd

    Hmmm..uninstalled, reinstalled, ran Software Update...something patched in iTunes, now works like a charm
    Message was edited by: Ben Bernards

  • ITunes freezes when I connect my iPhone... Anyone else with this problem?

    I just updated to the latest version of iTunes and I tried to connect my iPhone 4 this evening and it just kept freezing. It wouldn't do anything.. As soon as I disconnected the phone from the computer the iPhone screen popped up like it normally does, but of course I couldn't do anything because the phone was unplugged. Someone please help if you have any insight into this. Thanks!!

    duplicate thread of https://discussions.apple.com/thread/3371308
    its sure a bug and we hope they read feedback reports and forum reports from us users (better known as beta testers)
    iphone 4 cant connect to itunes 10.5 on lion, reported many times

  • Itunes freezes when i connect my iphone

    also it wont sync
    and i cant repair itunes by using the repair option in the download page

    it also says that apple push has stopped working when i open outlook

  • ITunes 11.1.1 freezes when I connect iPod Video

    Ever since installing iTunes 11 on Windows 7 laptop, I can't plug in my iPod Video (5G) without crashing iTunes.  Every update to iTunes does the same, including 11.1.1.  My iPod works fine.  iTunes 10 works fine (on a different computer).  No way am I putting 11 on the other computer until this is resolved.

    Well, I'm pleased to say that I solved the problem (but not the mystery).  I tried all our Apple iDevices on my laptop (with iTunes 11.1.1), and they all worked OK, except the abovementioned 5G Video (including another 5G Video that I had).  When the 2nd 5G Video worked, I realized the problem lied with the 1st iPod, so I did a "Restore" (to original settings), and that seemed to do the trick.  I didn't think to do this before because the iPod worked fine otherwise, and worked with the old iTunes 10.7. 
    But here's the rub:  I HAD to use the old iTunes 10 to do the restore...because iTunes 11 crashed before I could do a Restore.  So, the mystery may never be solved, but at least all is now working.

  • Itunes 10.2.2 freezing when I connect Iphone

    I wonder if anyone can help me on this one.
    I updated my Itunes to 10.2.2. on my G5 quad  running OS 10.5.8. When I plug in my iphone(3gs) it can take 5 minutes for it to appear in itunes during which itunes hangs (spinning beachball). It eventually appears and takes forever to back up and sync anything. It is driving me mad. Any suggestions

    From the iTunes menu bar click iTunes / Preferences then select the Devices tab.
    Deselect: Prevent iPods, iPhones, and iPads from syncing automatically
    Click OK.

  • ITunes 10.3.1 Freezes when I plug in iPhone, various other problems

    I've had loads of problems with iTunes, Windows 7, and my iPhone 4 which I got in february (along with the iPod Touchs I've owned in the past.)
    Today, my problem is this. Every time I open itunes, it opens fine, and everything is okay. But when I plug in my iPhone 4, things stop working. One of the following things will happen:
    A) iTunes will completely stop responding for 3+ minutes, until it finally gives up trying to find the iPhone. Even if my iPhone is still plugged in, iTunes wont recognize that it's plugged in and acts like nothing is plugged in. My iPhone does not sync, and it acts as if it's plugged into a wall charging port.
    B) iTunes freezes for a second, then asks me to either restore a backup of my iPhone (deleting everything on my iPhone since all the backups seem to be from ages ago), or start as a new iPhone. I click start as a new iPhone, and it tries to make a backup, and for some reason it says that my iPhone 4 (32 gig capacity) only has 4 gigs TOTAL space on it, and then when the backup finally finishes, iTunes will freeze up and I have to close it down.
    I've tried everything to fix these garbage issues that no one should be having (I've been having these issues since before 10.3), but nothing has worked. I've reinstalled iTunes, restarted my computer, restored the device to factory settings, updated the device via Device Manager, nothing works.
    If anyone has a fix so that I can sync my iPhone at all (let alone in a fast manner, which I've NEVER been able to do), I'll be a little less inclined to ditch my iPhone ASAP.
    Specs:
    iPhone 4 32 gig
    iTunes 10.3.1
    Windows 7 Professional 64 Bit
    Intel Core i7 CPU Processor 860 @ 2.8 GHz
    NVIDIA GeForce 9800 GTX+ Graphics Card
    4 gigs RAM
    300 gig hard drive (108 gigs space left on it).

    I have the same issue.  I took it the genius bar and called talked to tier 2 phone support. They have standard thing where you uninstall all apple software in a certain order and then reinstall 64bit itunes.  That did nothing (tried it 4 times).
    I've gotten two clues so far.
    One is that at the store if I plug someone else's iphone 4 in then itunes acts the same way. So it is not the phone. Two is tier 2 phone support told me to try syncing it with a fresh user account (an admin one). I did that and itunes was just fine, it did not freeze.
    So there appears to be some conflict with the software, music files, whatever that is on my current user account (also an admin account).  I ran virus and malware detectors and found nothing.  Now I'm going to try putting my music, movies, apps, etc in the new user account and see if the phone will sync then.
    I know its not much but thats where I'm at. I hope it helps.

  • TS1424 when i connect my Iphone, Istore is not regonising and error 310 is popping up

    The Iphone of mine is not regonisied by itunes , where as laptop is recogonising the iphone
    the error message 310 is frequently appearing

    You have answered your own question:
    "requires 10.6.3 or higher"
    " i upgraded my itunes to 10.5 "
    You need itunes 10.6.3 or later.

Maybe you are looking for