ITunes 11.2.2 Freezes/Hangs
I just upgraded from iTunes 11.2.1 to 11.2.2. Nearly very action I try to take within iTunes 11.2.2 results in long hang time (spinning Apple wheel) or freezing up completely. This occurs when trying to update apps, when trying to download mp3s, when trying to access the Apple Store, when trying to "Get Info" on a track, etc. I am running an iMac OSX 10.9.3, and I have a very large iTunes library. I have tried restarting my Mac several times. Always the same result within iTunes 11.2.2. Any ideas?
any idea what's going on here. 11.2.2 hangs and the cpu fan runs all the time.
6/22/14 13:15:37.242 com.apple.SecurityServer[14]: Session 100023 created
6/22/14 13:15:51.559 iTunes[1575]: AVF warning: failed to get a service for display id: 4128831
6/22/14 13:15:52.301 iTunes[1575]: ApplePushService: APSConnection being used without a delegate queue
6/22/14 13:17:00.000 kernel[0]: process iTunes[1575] thread 73137 caught burning CPU! It used more than 50% CPU (Actual recent usage: 97%) over 180 seconds. thread lifetime cpu usage 90.033497 seconds, (87.880377 user, 2.153120 system) ledger info: balance: 90000929941 credit: 90000929941 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 92628573505
6/22/14 13:17:00.305 ReportCrash[1589]: Invoking spindump for pid=1575 thread=73137 percent_cpu=97 duration=93 because of excessive cpu utilization
6/22/14 13:17:01.730 spindump[1590]: Saved cpu_resource.spin report for iTunes version 11.2.2 (11.2.2) to /Library/Logs/DiagnosticReports/iTunes_2014-06-22-131701_administrators-MacBook -Pro.cpu_resource.spin
this is the spin log:
Date/Time: 2014-06-22 13:15:27 -0400
OS Version: 10.9.3 (Build 13D65)
Architecture: x86_64
Report Version: 18
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Version: 11.2.2 (11.2.2)
Build Version: 1
Project Name: iTunes
Source Version: 1122011002002003
Parent: launchd [203]
PID: 1575
Event: cpu usage (microstackshots only)
Thread: 0x11db1 (97% cpu over 93 seconds)
Duration: 93.00s
Steps: 91
Hardware model: MacBookPro6,2
Active cpus: 4
Fan speed: 4615 rpm
Powerstats for: iTunes [1575] thread 0x11db1
Start time: 2014-06-22 13:15:29 -0400
End time: 2014-06-22 13:16:59 -0400
Parent: launchd
Microstackshots: 62 samples (68%)
Primary state: 39 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 62 samples Active
Power Source: 0 samples on Battery, 62 samples on AC
62 ??? (iTunes + 3655648) [0x1063df7e0]
62 ??? (iTunes + 9685712) [0x10699fad0]
56 -[NSApplication run] + 553 (AppKit) [0x7fff867cc9bc]
56 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff867d88bb]
44 _DPSNextEvent + 1434 (AppKit) [0x7fff867d926e]
44 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff812415bc]
44 ReceiveNextEventCommon + 479 (HIToolbox) [0x7fff812417b7]
44 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff81241a0d]
44 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff862a4f25]
44 __CFRunLoopRun + 831 (CoreFoundation) [0x7fff862a549f]
44 __CFRunLoopDoSources0 + 242 (CoreFoundation) [0x7fff862a5d12]
44 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation) [0x7fff862b4661]
44 ??? (iTunes + 93234) [0x106079c32]
44 ??? (iTunes + 93374) [0x106079cbe]
44 ??? (iTunes + 93700) [0x106079e04]
44 ??? (iTunes + 93826) [0x106079e82]
44 ??? (iTunes + 93920) [0x106079ee0]
44 ??? (iTunes + 94393) [0x10607a0b9]
44 ??? (iTunes + 94534) [0x10607a146]
44 ??? (iTunes + 52904) [0x10606fea8]
44 ??? (iTunes + 6579835) [0x1066a967b]
44 ??? (iTunes + 6535363) [0x10669e8c3]
44 ??? (iTunes + 2538094) [0x1062cea6e]
44 ??? (iTunes + 14536445) [0x106e3fefd]
44 ??? (iTunes + 52487) [0x10606fd07]
44 ??? (iTunes + 52922) [0x10606feba]
44 ??? (iTunes + 10348291) [0x106a41703]
44 ??? (iTunes + 12101543) [0x106bed7a7]
44 ??? (iTunes + 12107261) [0x106beedfd]
42 ??? (iTunes + 13227097) [0x106d00459]
41 ??? (iTunes + 12126389) [0x106bf38b5]
38 ??? (iTunes + 11755039) [0x106b98e1f]
37 ??? (iTunes + 448444) [0x1060d07bc]
17 ??? (iTunes + 449210) [0x1060d0aba]
8 ??? (iTunes + 2420077) [0x1062b1d6d]
7 ??? (iTunes + 11731253) [0x106b93135]
3 ??? (iTunes + 14368779) [0x106e1700b]
2 <Frontmost App>
1 ??? (iTunes + 14368805) [0x106e17025]
1 ??? (iTunes + 14368449) [0x106e16ec1]
1 ??? (iTunes + 14367836) [0x106e16c5c]
1 ??? (iTunes + 14368458) [0x106e16eca]
1 ??? (iTunes + 11731364) [0x106b931a4]
4 ??? (iTunes + 2419655) [0x1062b1bc7]
1 ??? (iTunes + 2419611) [0x1062b1b9b]
1 ??? (iTunes + 2419697) [0x1062b1bf1]
1 ??? (iTunes + 11730996) [0x106b93034]
1 ??? (iTunes + 2420117) [0x1062b1d95]
1 ??? (iTunes + 2419633) [0x1062b1bb1]
16 ??? (iTunes + 449178) [0x1060d0a9a]
5 ??? (iTunes + 2419740) [0x1062b1c1c]
2 <Frontmost App>
5 ??? (iTunes + 2420077) [0x1062b1d6d]
3 ??? (iTunes + 11731253) [0x106b93135]
1 ??? (iTunes + 14367800) [0x106e16c38]
1 ??? (iTunes + 14368445) [0x106e16ebd]
1 ??? (iTunes + 14367836) [0x106e16c5c]
1 ??? (iTunes + 11731001) [0x106b93039]
1 ??? (iTunes + 11731348) [0x106b93194]
2 ??? (iTunes + 2419752) [0x1062b1c28]
1 ??? (iTunes + 2420168) [0x1062b1dc8]
1 ??? (iTunes + 2419767) [0x1062b1c37]
1 ??? (iTunes + 2419628) [0x1062b1bac]
1 ??? (iTunes + 2419655) [0x1062b1bc7]
3 ??? (iTunes + 449432) [0x1060d0b98]
2 ??? (iTunes + 2420077) [0x1062b1d6d]
1 ??? (iTunes + 11731253) [0x106b93135]
1 ??? (iTunes + 14368445) [0x106e16ebd]
1 ??? (iTunes + 11731228) [0x106b9311c]
1 ??? (iTunes + 2419767) [0x1062b1c37]
1 ??? (iTunes + 449411) [0x1060d0b83]
1 ??? (iTunes + 356571) [0x1060ba0db]
2 ??? (iTunes + 11755010) [0x106b98e02]
2 ??? (iTunes + 447923) [0x1060d05b3]
2 ??? (iTunes + 246637) [0x10609f36d]
1 _platform_memmove$VARIANT$Nehalem + 254 (libsystem_platform.dylib) [0x7fff8cc8d0de]
1 <Frontmost App>
1 _platform_memmove$VARIANT$Nehalem + 239 (libsystem_platform.dylib) [0x7fff8cc8d0cf]
1 ??? (iTunes + 11754994) [0x106b98df2]
1 ??? (iTunes + 11754947) [0x106b98dc3]
1 ??? (iTunes + 304737) [0x1060ad661]
1 ??? (iTunes + 12126448) [0x106bf38f0]
2 ??? (iTunes + 13227131) [0x106d0047b]
2 ??? (iTunes + 12126790) [0x106bf3a46]
1 ??? (iTunes + 827053) [0x10612cead]
1 CFAbsoluteTimeGetCurrent + 19 (CoreFoundation) [0x7fff86289b93]
1 mig_allocate + 69 (libsystem_kernel.dylib) [0x7fff8e09dbb0]
1 ??? (iTunes + 827076) [0x10612cec4]
1 ??? (iTunes + 827145) [0x10612cf09]
1 CFTimeZoneGetSecondsFromGMT + 73 (CoreFoundation) [0x7fff862bdfb9]
1 -[__NSTimeZone secondsFromGMTForDate:] + 430 (CoreFoundation) [0x7fff862be18e]
1 icu::Calendar::get(UCalendarDateFields, UErrorCode&) const + 39 (libicucore.A.dylib) [0x7fff82adf847]
1 icu::Calendar::complete(UErrorCode&) + 57 (libicucore.A.dylib) [0x7fff82adf899]
1 icu::Calendar::computeFields(UErrorCode&) + 225 (libicucore.A.dylib) [0x7fff82adf98b]
1 icu::GregorianCalendar::handleComputeFields(int, UErrorCode&) + 433 (libicucore.A.dylib) [0x7fff82adff91]
12 _DPSNextEvent + 1238 (AppKit) [0x7fff867d91aa]
12 -[NSApplication _sendFinishLaunchingNotification] + 195 (AppKit) [0x7fff867e08bc]
12 -[NSApplication _postDidFinishNotification] + 289 (AppKit) [0x7fff867e0b89]
12 -[NSNotificationCenter postNotificationName:object:userInfo:] + 68 (Foundation) [0x7fff852967ba]
12 _CFXNotificationPost + 2893 (CoreFoundation) [0x7fff862458dd]
12 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation) [0x7fff86351e0c]
12 ??? (iTunes + 2501355) [0x1062c5aeb]
12 ??? (iTunes + 2501555) [0x1062c5bb3]
9 ??? (iTunes + 2501751) [0x1062c5c77]
9 ??? (iTunes + 78820) [0x1060763e4]
9 ??? (iTunes + 6923834) [0x1066fd63a]
9 ??? (iTunes + 6916013) [0x1066fb7ad]
7 ??? (iTunes + 6917423) [0x1066fbd2f]
7 ??? (iTunes + 11738875) [0x106b94efb]
7 ??? (iTunes + 14292889) [0x106e04799]
7 ??? (iTunes + 14293365) [0x106e04975]
7 ??? (iTunes + 14273129) [0x106dffa69]
7 ??? (iTunes + 14295439) [0x106e0518f]
4 ??? (iTunes + 11618417) [0x106b77871]
2 ??? (iTunes + 3282296) [0x106384578]
2 ??? (iTunes + 3592993) [0x1063d0321]
2 ??? (iTunes + 3593113) [0x1063d0399]
2 ??? (iTunes + 3593372) [0x1063d049c]
2 ??? (iTunes + 2536398) [0x1062ce3ce]
2 ??? (iTunes + 3587105) [0x1063cec21]
2 ??? (iTunes + 11618417) [0x106b77871]
2 ??? (iTunes + 3282427) [0x1063845fb]
2 ??? (iTunes + 52487) [0x10606fd07]
2 ??? (iTunes + 52922) [0x10606feba]
2 ??? (iTunes + 10348291) [0x106a41703]
2 ??? (iTunes + 12101543) [0x106bed7a7]
2 ??? (iTunes + 12107261) [0x106beedfd]
2 ??? (iTunes + 13227097) [0x106d00459]
2 ??? (iTunes + 12126389) [0x106bf38b5]
2 ??? (iTunes + 11755039) [0x106b98e1f]
2 ??? (iTunes + 448444) [0x1060d07bc]
1 ??? (iTunes + 449178) [0x1060d0a9a]
1 ??? (iTunes + 2419767) [0x1062b1c37]
1 <Frontmost App>
1 ??? (iTunes + 449432) [0x1060d0b98]
1 ??? (iTunes + 2420077) [0x1062b1d6d]
1 ??? (iTunes + 11731004) [0x106b9303c]
1 <Frontmost App>
2 ??? (iTunes + 3282427) [0x1063845fb]
2 ??? (iTunes + 52487) [0x10606fd07]
2 ??? (iTunes + 52922) [0x10606feba]
2 ??? (iTunes + 10348291) [0x106a41703]
2 ??? (iTunes + 12101543) [0x106bed7a7]
2 ??? (iTunes + 12107261) [0x106beedfd]
2 ??? (iTunes + 13227097) [0x106d00459]
2 ??? (iTunes + 12126389) [0x106bf38b5]
2 ??? (iTunes + 11755039) [0x106b98e1f]
2 ??? (iTunes + 448444) [0x1060d07bc]
1 ??? (iTunes + 449178) [0x1060d0a9a]
1 ??? (iTunes + 2419740) [0x1062b1c1c]
1 <Frontmost App>
1 ??? (iTunes + 449210) [0x1060d0aba]
1 ??? (iTunes + 2419697) [0x1062b1bf1]
1 <Frontmost App>
3 ??? (iTunes + 11618139) [0x106b7775b]
3 ??? (iTunes + 573986) [0x1060ef222]
3 ??? (iTunes + 574247) [0x1060ef327]
3 ??? (iTunes + 574535) [0x1060ef447]
3 ??? (iTunes + 32791) [0x10606b017]
3 ??? (iTunes + 575929) [0x1060ef9b9]
3 ??? (iTunes + 3586679) [0x1063cea77]
2 ??? (iTunes + 3408237) [0x1063a316d]
2 ??? (iTunes + 3408941) [0x1063a342d]
2 ??? (iTunes + 1688826) [0x1061ff4fa]
2 ??? (iTunes + 83369) [0x1060775a9]
2 ??? (iTunes + 14503248) [0x106e37d50]
2 ??? (iTunes + 52487) [0x10606fd07]
2 ??? (iTunes + 52922) [0x10606feba]
2 ??? (iTunes + 10348291) [0x106a41703]
2 ??? (iTunes + 12101543) [0x106bed7a7]
2 ??? (iTunes + 12107261) [0x106beedfd]
2 ??? (iTunes + 13227097) [0x106d00459]
2 ??? (iTunes + 12126389) [0x106bf38b5]
2 ??? (iTunes + 11755039) [0x106b98e1f]
2 ??? (iTunes + 448444) [0x1060d07bc]
1 ??? (iTunes + 449178) [0x1060d0a9a]
1 ??? (iTunes + 2420052) [0x1062b1d54]
1 <Frontmost App>
1 ??? (iTunes + 449210) [0x1060d0aba]
1 ??? (iTunes + 2420077) [0x1062b1d6d]
1 ??? (iTunes + 11731253) [0x106b93135]
1 ??? (iTunes + 14368449) [0x106e16ec1]
1 <Frontmost App>
1 ??? (iTunes + 52487) [0x10606fd07]
1 ??? (iTunes + 52922) [0x10606feba]
1 ??? (iTunes + 10348291) [0x106a41703]
1 ??? (iTunes + 12101543) [0x106bed7a7]
1 ??? (iTunes + 12107261) [0x106beedfd]
1 ??? (iTunes + 13227097) [0x106d00459]
1 ??? (iTunes + 12126389) [0x106bf38b5]
1 ??? (iTunes + 11755039) [0x106b98e1f]
1 ??? (iTunes + 448444) [0x1060d07bc]
1 ??? (iTunes + 449210) [0x1060d0aba]
1 ??? (iTunes + 2420117) [0x1062b1d95]
1 <Frontmost App>
2 ??? (iTunes + 6917484) [0x1066fbd6c]
2 ??? (iTunes + 11203128) [0x106b12238]
2 ??? (iTunes + 3282427) [0x1063845fb]
2 ??? (iTunes + 52487) [0x10606fd07]
2 ??? (iTunes + 52922) [0x10606feba]
2 ??? (iTunes + 10348291) [0x106a41703]
2 ??? (iTunes + 12101543) [0x106bed7a7]
2 ??? (iTunes + 12107261) [0x106beedfd]
2 ??? (iTunes + 13227097) [0x106d00459]
2 ??? (iTunes + 12126389) [0x106bf38b5]
2 ??? (iTunes + 11755039) [0x106b98e1f]
2 ??? (iTunes + 448444) [0x1060d07bc]
2 ??? (iTunes + 449210) [0x1060d0aba]
1 <Frontmost App>
1 ??? (iTunes + 2420052) [0x1062b1d54]
1 <Frontmost App>
3 ??? (iTunes + 2501727) [0x1062c5c5f]
3 ??? (iTunes + 2509021) [0x1062c78dd]
3 ??? (iTunes + 1429797) [0x1061c0125]
3 ??? (iTunes + 9239179) [0x106932a8b]
3 ??? (iTunes + 13272507) [0x106d0b5bb]
3 ??? (iTunes + 13273116) [0x106d0b81c]
3 ??? (iTunes + 9804810) [0x1069bcc0a]
3 ??? (iTunes + 14357854) [0x106e1455e]
3 ??? (iTunes + 14358526) [0x106e147fe]
3 ??? (iTunes + 14364367) [0x106e15ecf]
3 ??? (iTunes + 14358044) [0x106e1461c]
3 ??? (iTunes + 574535) [0x1060ef447]
3 ??? (iTunes + 32791) [0x10606b017]
3 ??? (iTunes + 576377) [0x1060efb79]
3 ??? (iTunes + 14532192) [0x106e3ee60]
3 ??? (iTunes + 52487) [0x10606fd07]
3 ??? (iTunes + 52922) [0x10606feba]
3 ??? (iTunes + 10348291) [0x106a41703]
3 ??? (iTunes + 12101543) [0x106bed7a7]
3 ??? (iTunes + 12107261) [0x106beedfd]
3 ??? (iTunes + 13227097) [0x106d00459]
3 ??? (iTunes + 12126389) [0x106bf38b5]
3 ??? (iTunes + 11755039) [0x106b98e1f]
3 ??? (iTunes + 448444) [0x1060d07bc]
1 ??? (iTunes + 449178) [0x1060d0a9a]
1 ??? (iTunes + 2420077) [0x1062b1d6d]
1 ??? (iTunes + 11731253) [0x106b93135]
1 ??? (iTunes + 14368445) [0x106e16ebd]
1 <Frontmost App>
1 ??? (iTunes + 449190) [0x1060d0aa6]
1 <Frontmost App>
1 ??? (iTunes + 449432) [0x1060d0b98]
1 ??? (iTunes + 2420117) [0x1062b1d95]
1 <Frontmost App>
6 -[NSApplication run] + 128 (AppKit) [0x7fff867cc813]
6 -[NSApplication finishLaunching] + 440 (AppKit) [0x7fff867cccfe]
6 -[NSNotificationCenter postNotificationName:object:userInfo:] + 68 (Foundation) [0x7fff852967ba]
6 _CFXNotificationPost + 2893 (CoreFoundation) [0x7fff862458dd]
6 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12 (CoreFoundation) [0x7fff86351e0c]
6 ??? (iTunes + 7820183) [0x1067d8397]
4 ??? (iTunes + 7820317) [0x1067d841d]
4 ??? (iTunes + 2212664) [0x10627f338]
4 ??? (iTunes + 2235206) [0x106284b46]
3 ??? (iTunes + 1260666) [0x106196c7a]
2 ??? (iTunes + 2270881) [0x10628d6a1]
2 ??? (iTunes + 4895381) [0x10650e295]
2 ??? (iTunes + 4896196) [0x10650e5c4]
2 ??? (iTunes + 1309011) [0x1061a2953]
2 ??? (iTunes + 1327089) [0x1061a6ff1]
2 ??? (iTunes + 291605) [0x1060aa315]
2 ??? (iTunes + 4978252) [0x10652264c]
2 ??? (iTunes + 1392705) [0x1061b7041]
2 ??? (iTunes + 4954886) [0x10651cb06]
2 ??? (iTunes + 4957394) [0x10651d4d2]
2 ??? (iTunes + 291464) [0x1060aa288]
2 ??? (iTunes + 12101170) [0x106bed632]
2 ??? (iTunes + 12101543) [0x106bed7a7]
2 ??? (iTunes + 12107261) [0x106beedfd]
2 ??? (iTunes + 13227097) [0x106d00459]
2 ??? (iTunes + 12126389) [0x106bf38b5]
2 ??? (iTunes + 11755039) [0x106b98e1f]
2 ??? (iTunes + 448444) [0x1060d07bc]
1 ??? (iTunes + 449178) [0x1060d0a9a]
1 ??? (iTunes + 2419672) [0x1062b1bd8]
1 <Frontmost App>
1 ??? (iTunes + 449432) [0x1060d0b98]
1 ??? (iTunes + 2420052) [0x1062b1d54]
1 <Frontmost App>
1 ??? (iTunes + 2270862) [0x10628d68e]
1 ??? (iTunes + 1309011) [0x1061a2953]
1 ??? (iTunes + 1327089) [0x1061a6ff1]
1 ??? (iTunes + 291605) [0x1060aa315]
1 ??? (iTunes + 4978252) [0x10652264c]
1 ??? (iTunes + 1392705) [0x1061b7041]
1 ??? (iTunes + 4954886) [0x10651cb06]
1 ??? (iTunes + 4957394) [0x10651d4d2]
1 ??? (iTunes + 291464) [0x1060aa288]
1 ??? (iTunes + 12101170) [0x106bed632]
1 ??? (iTunes + 12101543) [0x106bed7a7]
1 ??? (iTunes + 12107261) [0x106beedfd]
1 ??? (iTunes + 13227097) [0x106d00459]
1 ??? (iTunes + 12126389) [0x106bf38b5]
1 ??? (iTunes + 11755039) [0x106b98e1f]
1 ??? (iTunes + 448444) [0x1060d07bc]
1 ??? (iTunes + 449210) [0x1060d0aba]
1 ??? (iTunes + 2420077) [0x1062b1d6d]
1 ??? (iTunes + 11731065) [0x106b93079]
1 <Frontmost App>
1 ??? (iTunes + 1260449) [0x106196ba1]
1 ??? (iTunes + 2240344) [0x106285f58]
1 ??? (iTunes + 2254899) [0x106289833]
1 ??? (iTunes + 2255245) [0x10628998d]
1 ??? (iTunes + 2257154) [0x10628a102]
1 ??? (iTunes + 2259631) [0x10628aaaf]
1 -[NSNextStepFrame _resetDragMargins] + 279 (AppKit) [0x7fff86a51772]
1 -[NSNextStepFrame _regionForOpaqueDescendants:forMove:] + 366 (AppKit) [0x7fff86a63ea3]
1 CGSNewRegionWithRectList + 14 (CoreGraphics) [0x7fff876cea19]
1 CGRegionCreateWithRects + 100 (CoreGraphics) [0x7fff876cea89]
1 shape_alloc_rectangle_list + 9 (CoreGraphics) [0x7fff876cea97]
1 shape_union_rectangle_list + 127 (CoreGraphics) [0x7fff876ceb29]
1 shape_union_with_bounds + 119 (CoreGraphics) [0x7fff876ce9ef]
1 shape_union + 303 (CoreGraphics) [0x7fff876a6030]
1 size_check + 45 (CoreGraphics) [0x7fff876a591f]
1 <Frontmost App>
2 ??? (iTunes + 7820303) [0x1067d840f]
2 ??? (iTunes + 7813095) [0x1067d67e7]
2 ??? (iTunes + 7815825) [0x1067d7291]
2 ??? (iTunes + 5463341) [0x106598d2d]
1 ??? (iTunes + 14330113) [0x106e0d901]
1 ??? (iTunes + 14341261) [0x106e1048d]
1 inflate + 5273 (libz.1.dylib) [0x7fff8ba2983a]
1 ??? (libz.1.dylib + 39140) [0x7fff8ba2c8e4]
1 <Frontmost App>
1 ??? (iTunes + 14331047) [0x106e0dca7]
1 ??? (iTunes + 1681577) [0x1061fd8a9]
1 ??? (iTunes + 1673536) [0x1061fb940]
1 ??? (iTunes + 1669698) [0x1061faa42]
1 ??? (iTunes + 246637) [0x10609f36d]
1 _platform_memmove$VARIANT$Nehalem + 254 (libsystem_platform.dylib) [0x7fff8cc8d0de]
1 <Frontmost App>
Binary Images:
0x106063000 - 0x1077bdfef com.apple.iTunes 11.2.2 (11.2.2) <E7A40F98-7562-3CA6-9575-16553270FB97> /Applications/iTunes.app/Contents/MacOS/iTunes
0x7fff81213000 - 0x7fff814bdff5 com.apple.HIToolbox 2.1.1 <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff82acc000 - 0x7fff82c84ffb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
0x7fff85294000 - 0x7fff85592fff com.apple.Foundation 6.9 (1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff86235000 - 0x7fff8641afff com.apple.CoreFoundation 6.9 (855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff867b5000 - 0x7fff8732bff7 com.apple.AppKit 6.9 (1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff87693000 - 0x7fff87fb2f43 com.apple.CoreGraphics 1.600.0 <3A1952C7-1D67-3DEC-A5AB-5399FF4F2A92> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8ba23000 - 0x7fff8ba34ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8cc89000 - 0x7fff8cc8fff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff8e08c000 - 0x7fff8e0a8ff7 libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
Powerstats for: Google Chrome He
Start time: 2014-06-22 13:15:36 -0400
End time: 2014-06-22 13:16:28 -0400
Microstackshots: 6 samples (6%)
Primary state: 3 samples Non-Frontmost App, Non-Background Priority, Kernel mode
User Activity: 0 samples Idle, 6 samples Active
Power Source: 0 samples on Battery, 6 samples on AC
6 ??? (Google Chrome Helper + 3925) [0x3ff55]
6 main + 24 (Google Chrome Helper) [0x3ff78]
6 ChromeMain + 53 (Google Chrome Framework) [0x47045]
6 ??? (Google Chrome Framework + 7986962) [0x7e1f12]
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2 __CFRunLoopRun + 1022 (CoreFoundation) [0x9411c06e]
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2 ??? (Google Chrome Framework + 8200447) [0x8160ff]
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2 ??? (Google Chrome Framework + 27039833) [0x1a0d859]
2 ??? (Google Chrome Framework + 27041007) [0x1a0dcef]
2 ??? [0x4e82426a]
2 ??? [0x4e840075]
1 ??? [0x50be2bf5]
1 ??? [0x4e80ade4]
1 ??? [0x32226003]
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ITunes 10.4.1 freeze (hang) when webradio stream drop out for any reason.
Hello,
My iTunes freeze (hang) when any webradio stream drop out for any reason; e.g. when ISP renews the IP, the radio station has limited the stream duration (as some do) per connection or wireless is cut off e.g. by closing the lid of the MacBook.
I've to force Quit then iTunes. If I wait (up to an hour for testing) no hung or crash report get generated, iTunes still stay unresponsive.
System: MacBook Pro 2011
OS: OS X 10.6.8 (Snow Leopard)
iTunes version: 10.4.1 (10)
iTunes 3rd Party add-on's: None
Any ideas out there?
Cheers - LupunusI will commiserate. I have this same issue. In some cases, the stream will stop and restart after 15-30 seconds; repeat. In other cases, the stream will stop, and iTunes will switch to the last radio station in that playlist. Then that station will play for a few minutes, and stop, and sometimes restart. But usually iTunes will hang (spinning beach ball) and must be force-quit.
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Photoshop CC and Photoshop 6 Freezing/Hanging
Ok so I have read many threads on this topic and none have been an answer to my problem.
This happens on MacPro with 2 x 2.4Ghz Quad-Core Intel Xeon with 24GB of 1066 MHZ DDR3 Ram and an 512Gig SSD, freshly formatted and Photoshop CC loaded and running without any other apps. I also use a Wacom Intuos 5 touch M with driver 6.3.6w3. I also have 3 x iMac 27" top current spec SSD and 32Gig Ram and wacom tablets, Intuos 3 and 4.
This problem occurs normally when selecting a brush to work on a layer mask (size of brush not relevant), once the freeze occurs, the cursor can still be moved around however a brush mark isn't registered. To exit this freezed state it is necessary to click on another application (preferably the finder) and return to photoshop in order to snap it back in to action. Sometimes this problem has to be repeated 2 or 3 times. It doesn't appear to make any difference what size the image is. Often if I open up a flat jpg, grab the clone stamp tool and start to work, there are no marks registered. Once the freeze/hang is exited often the previous brush marks appear altogether. This seems to happen all too regularly, maybe every 15 mins or so, but never consistently spaced out
I have tried all of the things below to solve it:-
1. No 3rd party plug ins running.
2. Ample scratch disk space on second internal Sata drive (500Gb)
3. GPU settings changed to Basic
4. I don't have a third button on my pen to turn off
5. Wiped and re-installed OS X 10.8.4, reinstalled photoshop
6. Made history states greater and less
7. Turned Autosave off and save in background
8. Regenerated new Preferences
I have looked into Activity viewer when this happens and nothing seems obviously wrong. Please help as I thought is was a bug in CS6 so upgrading to CC was looking very attractive until the same problem happens here too.
HELP! HELP! HELP!Curt, I have a ATI Radeon HD 5770 1024 MB in the Mac Pro, the iMac have NVIDIA GeForce GTS 680MX 2048Mb.
Why would it happen on all of these machines though if they have different video cards?
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Windows 7 freezes / hangs when playing video or audio on any media player
I've had this issue since installing Windows 7 (32 bit) over 2 months ago and have been actively seeking a fix for the majority of those two months. In windows XP pro (32 bit), I had no issues whatsoever. The problem manifests itself as a complete hang of all system functions and inability to interact with my computer aside from moving the pointer around.
This only occurs when I am playing some sort of media (mp3, avi, mp4, mkv, etc) on any media player that I had installed at the current time of testing (WMP12, VLC, Realplayer). The initial response is a hang of the system which then can become a freeze if I click around too much during the hang. After approximately 3-5 minutes the problem is alleviated and the system plays catchup with the video/audio sync.
Below is a complete rundown on my system and fixes floating from other threads that I have attempted.
My System Spec:
Windows: Windows 7 Ultimate (32 Bit) Version 6.1 Build 7600
Motherboard: Gigabyte Ds4-X48 Crossfire Ready
GPU: ATI Radeon HD 4870 512MB 256Bit DDR5
CPU: E8500 Wolfdale (3.16) Core2Duo
Ram: 4GB ( 2x 2GB OCZ Reapers @ PC8500 1066MHZ )
PSU: 600W OCZ GameXStream
HDD - Primary - 1.5TB Seagate
HDD - STORAGE - 1.5TB Seagate + 500GB Western Digital
Audio - Integrated Realtek
Drive Bays: SATA Combo Drive (Samsung) + IDE Lightscribe DVD-MultiRecorder RW
As you can see, my system is more than capable of running Windows 7 and probably just as qualified to captain a space shuttle.
Things I have tried to no avail
- Changing the Power Plan
- Adjusting the overclock of my GPU to factory defaults
- disabling Media Player Network Sharing in services.msc
- Only having WMP12 installed
- Shark007 Codec Pack
-Not having Shark007 Codec Pack
- Undergrading WMP12 to WMP11
- CLEAN BOOT - Freezes/hangs still occured regardless.
- Registry optimization and cleaning
- Playing video after fresh install still causes freezes
- SQMClient/MachineThrottling IS NOT THERE TO BE DISABLED OR DELETED
- Adjusting RAM timing,frequency and voltage in BIOS
- Use Display driver provided by Windows Update for ATI Radeon HD 4870
- Tested several other Catalyst and Display drivers
- Updated Chipset , Audio Driver, Network Driver
- Clean installed 4+ times ( I clean installed inbetween all of the previous attempts listed above)
- Uninstalling programs such as AIM, MSN Messenger, Adobe products, Daemon Tools Lite, Adobe Flash Player 10 ActiveX
-My computer is not eligible for the Intel Matrix Storage update
-Disabling aero
I am now starting to suspect maybe Company of Heroes may be an issue as it is Divx endorsed.
I froze once while typing this up due to wmp12 playing a mp4 music video in the background.
Can anyone recommend a good skin and theme that will make Windows XP look like 7? I'm starting to think that it's my only solution.Hi,
Thank you for your posting.
As for this system freezing issue, we generally need to analyze the performance monitor logs and memory dump files to locate the root cause. Unfortunately, debugging is beyond what we can do in the forum because of the nature of forum support. A support call to our product service team is needed for the debugging service. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com for regional support phone numbers.
Having said that, I'd still like to provide the following general troubleshooting steps to see if we can eliminate this problem:
Note: Please perform a complete system backup first. If any unexpected issue occurs, we can quickly restore the system to the current status.
1. Scan your system to make sure that the system is virus free. Temporarily disable your anti-virus software to see if this problem is gone.
2. If you have recently installed any software, hardware or drivers, please remove them.
3. Run Process Explorer to check which processes are using a lot of memories or cause high CPU utilization:
Process Explorer
4. If the process is a service, you can use these steps to find out what applications are using most of the CPU: Open Task Manager, click on the Processes tab, look for the process that is using the CPU and note its PID (Process ID). Note that you may need to go to the View/Select Columns menu and make sure that PID (Process Identifier) is checked.
Once you have the PID run the following from a command prompt:
tasklist /svc
This should give you the application associated with the PID you identified in the previous step.
However, if the issue still persists, please contact Microsoft Customer Support Service (CSS) for further troubleshooting. I hope the problem will be resolved soon. Thanks!
Nicholas Li - MSFT -
Itunes 10.5.2 freeze when starts on windows 7 home premium 64 bit
I've uninstalled, restarted then installed again the 64 bit version of Itunes and it keeps freezing even in safe mode, there is no way that I can sync my iPod touch 4g to my computer. Is there any other .exe file that I could install to make itunes work on my computer or will i have to wait for the next update that will come out in a while I guess.
I've uninstalled, restarted then installed again the 64 bit version of Itunes and it keeps freezing even in safe mode, there is no way that I can sync my iPod touch 4g to my computer. Is there any other .exe file that I could install to make itunes work on my computer or will i have to wait for the next update that will come out in a while I guess.
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ITunes 10.3.1 freezes when I try to delete files I have ripped from my own CDs.
I am in the process of updating a number of CDs that I ripped at 128kbps with rips at 256kbps. When I delete the 128kbps files most of the time iTunes 10.3.1 freezes with the spinning beach ball. The files are in the trash but I have to force quit iTunes. When I restart iTunes, the deleted files are still visible and playable and I can know delete these without any issues.
I have tried turning off my external OWC Mercury Pro Blu-ray/DVD/CD burner but this has no effect.I have the same issue. I took it the genius bar and called talked to tier 2 phone support. They have standard thing where you uninstall all apple software in a certain order and then reinstall 64bit itunes. That did nothing (tried it 4 times).
I've gotten two clues so far.
One is that at the store if I plug someone else's iphone 4 in then itunes acts the same way. So it is not the phone. Two is tier 2 phone support told me to try syncing it with a fresh user account (an admin one). I did that and itunes was just fine, it did not freeze.
So there appears to be some conflict with the software, music files, whatever that is on my current user account (also an admin account). I ran virus and malware detectors and found nothing. Now I'm going to try putting my music, movies, apps, etc in the new user account and see if the phone will sync then.
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iPod touch second generation. Trying to sync to mac. Have updated itunes and snow leopard. When I plug it in, it is recognized in iphoto, not itunes. ipod is freezing. Have tried several times to set back to factory settings, but computer wont see it
Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
iTunes 9.0.1 freezes when starting. I had 9.0 and everything worked fine. Did the upgrade to 9.0.1 and now iTunes freezes. Help anybody.
Hi,
Try removing any 3rd-party iTunes add-ons or rere-creating the iTunes library, as described here: http://support.apple.com/kb/TS1852
Does iTunes launch correctly after trying the tips in that article?
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latest Itunes,on XP,keeps freezing when try burn playlist, was working fine week ago,any ideas?
I couldnt find a topic for my question, so maybe you could help...when creating an account on itunes, why does it ask for credit card info? And what if you purchase or redeem itune cards for purchasing songs, do you still need to register a credit card, this seems lame. Is there any way around this?, (Also how do you post a new topic in here?) thanks...
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Itunes 10.0 Crash/Freeze when beginning to importing CD
All,
I recently bought my father an iPod Nano 5th gen. We got about 5 CD's properly imported on iTunes 9 when I was showing him how to import and sync his device. However, soon after I 'cut him loose' he reported a problem with the iTunes freezing and causing trouble for the rest of the computer. I've replicated the symptom and have done an evening of searching with no avail. I upgraded to v10 with the problem persisting. Here is the progression of how to replicate the symptoms...
1. start computer/itunes
2. insert cd
3. click yes when asked "would you like to import this CD"
4. iTunes begins importing, but freezes on the first song with less than 1/16 completed. iTunes no longer responsive
(5.) Can CtrlAltDel and shut down iTunes, but other functions remain inactive (starting new programs, shutting down, etc... computer needs hard restart)
(6.) Can replicate with 3 other CD's. Stopped trying after this.
(7.) Can successfully rip via Windows Media Player and drop and drag into iTunes. To me, this proves correct working order of CD rom drive and general windows software.
Alternately, iTunes will freeze when simply trying to play off of a CD within 5 seconds of playing the song.
I have tried operating with the "Use error correction when importing CDs" unchecked, yielding no different results.
Please advise, thank you in advance!!!
-GregAll,
I recently bought my father an iPod Nano 5th gen. We got about 5 CD's properly imported on iTunes 9 when I was showing him how to import and sync his device. However, soon after I 'cut him loose' he reported a problem with the iTunes freezing and causing trouble for the rest of the computer. I've replicated the symptom and have done an evening of searching with no avail. I upgraded to v10 with the problem persisting. Here is the progression of how to replicate the symptoms...
1. start computer/itunes
2. insert cd
3. click yes when asked "would you like to import this CD"
4. iTunes begins importing, but freezes on the first song with less than 1/16 completed. iTunes no longer responsive
(5.) Can CtrlAltDel and shut down iTunes, but other functions remain inactive (starting new programs, shutting down, etc... computer needs hard restart)
(6.) Can replicate with 3 other CD's. Stopped trying after this.
(7.) Can successfully rip via Windows Media Player and drop and drag into iTunes. To me, this proves correct working order of CD rom drive and general windows software.
Alternately, iTunes will freeze when simply trying to play off of a CD within 5 seconds of playing the song.
I have tried operating with the "Use error correction when importing CDs" unchecked, yielding no different results.
Please advise, thank you in advance!!!
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LabVIEW 6.1 Freeze / Hang – Related to User Interaction / Potentially File I/O
Hi Everyone
As you can see by the title, we are using an archaic version of LabVIEW. This will not change, as the system has been running since 6.1 was new, and it is our philosophy not to touch a running system.
The thing is that it isn’t a running system anymore. Or should I say it’s never been perfect, only that we didn’t notice. Anyhow… Here comes what this is about:
We use LV in a jet engine test environment. Now, a normal engine test would take something like an hour or maybe a maximum of two, depending on the applicable test procedures. This time frame used to cover the majority of tests and we had no problems whatsoever. Recently though, we had an accumulation of engines that caused problems and therefore the tests started taking longer and longer, up to four or even five hours. And that is when the problems started…
LabVIEW would run just like it should, until after a long time it would suddenly freeze / hang upon user interaction. It looks like this could be related to some file i/o, like writing test results to an excel file or alike (“Save”), but I cannot rule out 100% that this impression is wrong. The data, however, will never be saved to the file in cases of a freeze / hang.
To test it and see what happens, we had let the application run over night and write some data and a time stamp to a text file, so we could see if and when it would hang. Nothing happened, obviously because there was no user interaction.
It may be handy to know that we are running LV on a Windows XP SP3, 32Bit system. The O/S doesn’t hang / freeze and everything else carries on working just like it should, it’s only the LabVIEW application as such that hangs (all of it, not individual *.vi’s or loops). Normally, after several minutes the application is back, but TCP and *.xls ActiveX references (refnum, in a global variable) are closed, and need to be re-established manually.
I know this information is very vague and you may need more input to be able to help. Yet it is a starting point.
Thanks for feedback!
LinuxxReally hard to even begin to diagnose the problem with this data. You mentioned that your wrote to a text file with a time stamp, so I'm assuming from this that the program can be modified (just not upgraded to a newer version)? If so there is a diagnostice utility in the Windows kernel32.dll that might help, if used properly it shows "stuff" going on in your code and in the Windows environment. What we do here is create a little sub-vi that will write a string to the Windows debug "file", and salt these throughout our code, showing when commands are issued, threads are shut-down, etc. Using a free download utility from MicroSoft called dbgVIEW we open a monitoring window behind our code and watch what is happening. It is particularly useful if you are running your application as a exe as it can give you a view into the inner workings without the overhead of writing to a file, etc.
Putnam
Certified LabVIEW Developer
Senior Test Engineer
Currently using LV 6.1-LabVIEW 2012, RT8.5
LabVIEW Champion -
System freezes(Hangs) if I use Print Button
Hello,
I created few dashboards using SAP xMII.Once I logon to the application, if I press Print button to take the print of the Dashboard screen, System Freezes(Hangs).
Than I have to use Task Manager and kill SAP xMII session thread to close the application.
Did any body came across similar kind of experience or knows about the problem?
Help will be highly appreciated.
Regards
RamanRaman
R using window.print() function for this or wat?
One important thing to remember
<b>A printer friendly page is really just a page with text, no images, graphics, navigation or advertising.
</b>
Regards
Som -
Fixed my SL freezes, hanging, beachball
After migrating from Leopard to Snow Leopard (10.6.2) about a month ago, I experienced a constant issue with hanging applications, sporadic freezes with a variety of applications.
I have gone through all the suggestions posted wrt to this issue and for me the following fix worked (so far...) rather perfect. My systems now runs as stable as it did using Leopard. Reinstalling, PRAMMING, VRAMMING, CleanUps, DiskUtility check, S.M.A.R.T. status checks & eventually just using TimeMachine restore did not solve my freeze/hanging/beachball issue
_My solution_: go to ~/Library/Internet Plug-Ins/
and put all the plugins you see there into a custom folder (I named mine SwitchedOff). Now move all the plugins to that folder and reboot. Well: now your browsers are decapitated, so I moved
Flash Player.plugin
flashplayer.xpt &
Silverlight.plugin
back into ~/Library/Internet Plug-Ins/
and restarted the browsers. (now enabling flash & silverlight video options)
Result: no more sporadic freezes, hangs, 30-60 secs. beachball phenomena and basically a stable steady OS I was used too.
FYI: I have not tested moving back the other Plugins into my ~/Library/Internet Plug-Ins/SwitchedOff folder. They now contain:
DivXBrowserPlugin.plugin
Flip4Mac WMV Plugin.plugin
Flip4Mac WMV Plugin.webplugin
Googletalkbrowser.plugin
iPhotoPhotocast.plugin
JavaPluginCocoa.bundle (an alias)
NP-PPC-Dir-Shockwave
npdivx.xpt
nsIQTScriptablePlugin.xpt
Quartz Composer.webplugin
QuickTime Plugin.plugin
XStandard.plugin
I will do some testing if re-adding these plugins recreate the freezes etc. but for now this solution works for me and will enjoy a freeze-less OS for now.You're correct. BTW, these are installed on my SL machines and have never caused any issues for a year and a half (beta-tested SL):
DirectorShockwave.plugin
DivXBrowserPlugin.plugin
DRM Plugin.bundle
Flash Player.plugin
flashplayer.xpt
Flip4Mac WMV Plugin.plugin
Flip4Mac WMV Plugin.webplugin
Google Earth Web Plug-in.plugin
Installer Log File
iPhotoPhotocast.plugin
ipxBrowserPlugin
JavaPlugin2_NPAPI.plugin
JavaPluginCocoa.bundle
npdivx.xpt
nsIQTScriptablePlugin.xpt
Quartz Composer.webplugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
SpeedDownload Browser Plugin.plugin -
Hi,
One of our Accounts team member's Excel freezes,hangs ( freezes suddenly when he is in middle of something) and has to close excel and reopen it. Cursor moves but few areas of the excel freezes and cannot click anything on the excel sheet.
Did anyone face this type of issue. Please suggest.
Is there a way to put performance counters on excel and see what is going on ?
ThanksI am having the same problem:
let me share my answers to your questions:
Where did the member use the Excel file? Local disk, SharePoint, File server, or network shared disk?
LOCAL DISK
Does the issue occur in the special file or every file?
NO HAPPENS IN ANY FILE, EVEN A BLANK NEW FILE
Which Office version is the file created? Excel 2013 or early? If it is XLS format, please try to convert to XLSX to test.
NOT APPLICABLE. BOTH.
Does the file have some macros?
NO
Does the issue occur recently? If it is, have you installed some programs or update before you encountered it?
THE NEW 2013 EXCEL IS NEW AND NEVER WORKED WELL
Do you get some error message when Excel crashed?
NO. IT FREEZES FOR A MINUTE. THE NAME OF THE FILE BLINKS AT THE TOP AND THAN I GET ACESS TO THE FILE AGAIN. IF I NAVIGATE WITHOUT THE MOUSE NO ERROR OCOUR -
Freezing/hanging when taking pictures and videos in i phone 4
freezing/hanging when taking pictures and videos in i phone 4 with flash on.
Hi Mister.
Let's try to answer your questions.
- The E5 does not have a red light when you take pictures.
- I don't know about battery life comparing with E6 and E72, just can say on the E5 is quite good. It has a 1200 mAh battery, you should check the others, but also the features of each one, i.e. the E6 is a touchscreen one, so it consumes more power.
- It has a notification white light, around the navigation button.
Regards.
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