ITunes 11.2 help: iphone will not sync to itunes and shows up as "Apple iPhone" not "________'s iPhone"
I just updated to itunes 11.2 yesterday and all of a sudden, I can't sync my phone to my computer anymore (I have a windows 8 laptop). I don't know what happened and I tried to connect with my normal charger first & it didn't work. I used another USB cable that I had, but it didn't work either. I've restarted my computer and iPhone which didn't work either. I also tried repairing iTunes and disabling/enabling it, but that didn't work either. Please help!
I've discovered the following problems:
1) New Calendar entries on my iPhone do not appear to sync to the PC
2) A new calendar under My Calendars is created and named "Home"
3) The new entries as described in number 1 above show up in this new "Home" calendar
4) New Calendar entries created in Outlook 2007 under the "Calendar" calendar sync to the iPhone
5) New Calendar entries created in Outlook 2007 under the "Home" calendar sync to the iPhone
6) New Calendar entries created on the iPhone sync to the Outlook 2007 "Home" calendar
7) If I delete the "Home" calendar in Outlook 2007 and clear the Deleted Items folder to completely remove it, it will be recreated next time I sync to the iPhone (I have to make a new iPhone Calendar entry for this to happen).
My current config:
- iPhone 1.1.3
- Windows Vista
- Outlook 2007
- iTunes 7.7
This appears to have started Thursday night July 10th. That is when I installed iTunes 7.7. I may not have noticed except that I was trying to upgrade to iPhone 2.0 and was getting an error -43 during the backup process. I was informed that the upgrade couldn't backup my iPhone and that all iPhone data would be erased.
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Hey there Kellee,
It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Start with these three steps, and there are more in the article if you need them.
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2. Check the USB cable
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might support only charging those products (and not transmitting data) or they might work only with the product with which they were sold. Using one of these cables to sync could cause issues. If you are using a third-party case, such as an extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
3. Verify that Apple Mobile Device Support is installed
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
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Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
Reinstall iTunes for Windows XP
Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
Thank you for using Apple Support Communities.
Regards,
Sterling -
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thanks,
BrianI have had exactly the same problem before, I have followed the guide as suggested to the letter and still no joy, each time (3 times now) that I have reinstalled the latest version of iTunes it is recognised and syncs with my iphone but with the next reboot of my computer it is gone again.
Try to refer this article about [how to transfer iPhone contents to computer|http://www.softwarebbs.com/wiki/Howto_transer_or_backup_iPhone_contents_toPC].
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LiSafighter19lisa wrote:
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fighter19lisa wrote:
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fighter19lisa wrote:
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try this article
iOS: Device not recognized in iTunes for Mac OS X
Products Affected
iPad, iPhone, iPod touch, iTunes 10 for Mac, iTunes 8 for Mac, iTunes 9 for Mac
Symptoms
If your iPhone, iPad, or iPod touch does not appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions below.
Resolution
Note: This article is for Mac OS X users. If you are using a Windows PC, please refer to iOS: Device not recognized in iTunes for Windows.
To begin troubleshooting this issue on your iOS device, first follow the steps in the appropriate troubleshooting assistant below:
iPhone Troubleshooting Assistant
iPod touch Troubleshooting Assistant
iPad Troubleshooting Assistant
If the issue persists after following the troubleshooting assistant, continue with the steps below, testing to see if the issue is resolved after each section.
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
Update to the latest version of iTunes and Install software updates on your Mac.
Check USB connections. iOS devices require USB 2.0 to function properly. If you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
Restart your Mac.
Mac OS X v10.6.8 or earlier only: Reinstall the Apple Mobile Device Service.
Additional Information
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You can e-mail photo library pics to yourself, but they will not be of the original quality.
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How is your iTunes "spacebar" looks like?
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