Itunes 11.3 software update
Hi
Applied the iTunes 11.3 software update and installed, but it does not recognise that this has been done and keeps downloading over and over. Can i stop this please?
Thanks
Custard
Thank you for replying to my question. Sadly I do not need to download iTunes, I already have it. I just need the software updater to stop trying to download the same update 11.3 again as it's already done. Perhaps I was not very clear in my query, but thank you for trying to help.
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I have an older MacBook, but the operating system and all the software is up-to-date. For some reason, out of the blue (didn't add any plugins, extensions, or download any new apps), safari started to crash every time that I tried to open it. In hunting around, I noticed that iTunes, iPhoto, Aim, software updates, and more crash in the same exact way. Firefox, Chrome, Quicktime, and microsoft office work fine. I went in and deleted all the plists and emptied the cache, but the problem persists. I also did a disk repair and reset the PRAM. I am able to use all of the above programs in a different user account though, so it has to be something with this specific user account and it's preferences. I just cannot figure it out. Any help would be fantastic. Here is the error message from safari:
Process: Safari 753
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.4 (6533.20.27)
Build Info: WebBrowser-75332027~3
Code Type: X86 (Native)
Parent Process: launchd 107
Date/Time: 2011-04-10 20:47:20.628 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 392103 sec
Crashes Since Last Report: 142
Per-App Interval Since Last Report: 419153 sec
Per-App Crashes Since Last Report: 39
Anonymous UUID: 983A7A2B-CAC8-4E66-9505-1C816B89D313
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x000000008148e218
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.LaunchServices 0x93be74b1 _UTTypeAddToSet + 21
1 com.apple.LaunchServices 0x93be73b9 _UTTypeSearchConformingTypesCore + 17
2 com.apple.LaunchServices 0x93be7465 _UTTypeSearchConformingTypesCore + 189
3 com.apple.LaunchServices 0x93be7465 _UTTypeSearchConformingTypesCore + 189
4 com.apple.LaunchServices 0x93be7465 _UTTypeSearchConformingTypesCore + 189
5 com.apple.LaunchServices 0x93be7465 _UTTypeSearchConformingTypesCore + 189
6 com.apple.LaunchServices 0x93be738e _UTTypeSearchConformingTypes + 82
7 com.apple.LaunchServices 0x93be7320 UTApplierBuildConformsToTypeToSet + 158
8 com.apple.LaunchServices 0x93be7274 _UTTypeCopyRelatedTypeSet + 129
9 com.apple.LaunchServices 0x93be71a0 addSubtypesForKey_CFDictionaryApplier(void const*, void const*, void*) + 42
10 com.apple.CoreFoundation 0x918f0c30 _CFDictionaryApplyFunction_block_invoke1 + 32
11 com.apple.CoreFoundation 0x918f0ada CFBasicHashApply + 202
12 com.apple.CoreFoundation 0x918f09f1 CFDictionaryApplyFunction + 177
13 com.apple.LaunchServices 0x93be68fe initializePolicy() + 304
14 libSystem.B.dylib 0x91edf8a0 pthread_once + 82
15 com.apple.LaunchServices 0x93be4962 _LSCopyDownloadAssessmentDictionaryInternal(LSContext*, unsigned long, FSNode*, __CFDictionary const*) + 674
16 com.apple.LaunchServices 0x93be45cf _LSCopyDownloadAssessmentDictionary + 90
17 com.apple.CFNetwork 0x95d1fc8b URLResponse::initDownloadAssessment(_CFData const*) + 349
18 com.apple.CFNetwork 0x95d1f2f9 URLResponse::guessMIMEType(__CFData const*) + 61
19 com.apple.CFNetwork 0x95d1f2a2 URLConnectionClient::sniffForContentTypeWithData(__CFData const*) + 48
20 com.apple.CFNetwork 0x95d1f1f6 URLConnectionClient::clientDidReceiveData(_CFData const*, URLConnectionClient::ClientConnectionEventQueue*) + 444
21 com.apple.CFNetwork 0x95d98b42 URLConnectionClient::ClientConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XClientEvent, XClientEventParams>*, long) + 260
22 com.apple.CFNetwork 0x95d13930 URLConnectionClient::processEvents() + 94
23 com.apple.CFNetwork 0x95d137d3 MultiplexerSource::perform() + 183
24 com.apple.CoreFoundation 0x9190a4cb __CFRunLoopDoSources0 + 1563
25 com.apple.CoreFoundation 0x91907f8f __CFRunLoopRun + 1071
26 com.apple.CoreFoundation 0x91907464 CFRunLoopRunSpecific + 452
27 com.apple.CoreFoundation 0x91907291 CFRunLoopRunInMode + 97
28 com.apple.HIToolbox 0x9288ee04 RunCurrentEventLoopInMode + 392
29 com.apple.HIToolbox 0x9288ebb9 ReceiveNextEventCommon + 354
30 com.apple.HIToolbox 0x9288ea3e BlockUntilNextEventMatchingListInMode + 81
31 com.apple.AppKit 0x97fde78d _DPSNextEvent + 847
32 com.apple.AppKit 0x97fddfce -NSApplication nextEventMatchingMask:untilDate:inMode:dequeue: + 156
33 com.apple.Safari 0x00016705 0x1000 + 87813
34 com.apple.AppKit 0x97fa0247 -NSApplication run + 821
35 com.apple.AppKit 0x97f982d9 NSApplicationMain + 574
36 com.apple.Safari 0x0000acd9 0x1000 + 40153
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91ee7922 kevent + 10
1 libSystem.B.dylib 0x91ee803c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x91ee74f9 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x91ee729e dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x91ee6d21 pthreadwqthread + 390
5 libSystem.B.dylib 0x91ee6b66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91ee69b2 _workqkernreturn + 10
1 libSystem.B.dylib 0x91ee6f48 pthreadwqthread + 941
2 libSystem.B.dylib 0x91ee6b66 start_wqthread + 30
Thread 3: WebCore: IconDatabase
0 libSystem.B.dylib 0x91eef046 _semwaitsignal + 10
1 libSystem.B.dylib 0x91eeed02 pthread_condwait + 1191
2 libSystem.B.dylib 0x91ef0998 pthreadcondwait$UNIX2003 + 73
3 com.apple.WebCore 0x94426b2a WebCore::IconDatabase::syncThreadMainLoop() + 266
4 com.apple.WebCore 0x94422e2c WebCore::IconDatabase::iconDatabaseSyncThread() + 188
5 libSystem.B.dylib 0x91eee7fd pthreadstart + 345
6 libSystem.B.dylib 0x91eee682 thread_start + 34
Thread 4: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x91ec109a machmsgtrap + 10
1 libSystem.B.dylib 0x91ec1807 mach_msg + 68
2 com.apple.CoreFoundation 0x9190837f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x91907464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91907291 CFRunLoopRunInMode + 97
5 com.apple.Safari 0x0002f32f 0x1000 + 189231
6 com.apple.Safari 0x0002f078 0x1000 + 188536
7 com.apple.Safari 0x0002f011 0x1000 + 188433
8 libSystem.B.dylib 0x91eee7fd pthreadstart + 345
9 libSystem.B.dylib 0x91eee682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91ec109a machmsgtrap + 10
1 libSystem.B.dylib 0x91ec1807 mach_msg + 68
2 com.apple.CoreFoundation 0x9190837f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x91907464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91907291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x9942e6f4 +NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop: + 329
6 com.apple.Foundation 0x993f5ad0 -NSThread main + 45
7 com.apple.Foundation 0x993f5a80 _NSThread__main_ + 1499
8 libSystem.B.dylib 0x91eee7fd pthreadstart + 345
9 libSystem.B.dylib 0x91eee682 thread_start + 34
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x91ee0066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x91947c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x91eee7fd pthreadstart + 345
3 libSystem.B.dylib 0x91eee682 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffe0d8 ebx: 0xbfffe0d8 ecx: 0x00000000 edx: 0x8148e214
edi: 0x0081f800 esi: 0x0068b1b0 ebp: 0xbfffded8 esp: 0xbfffdec0
ss: 0x0000001f efl: 0x00010286 eip: 0x93be74b1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x8148e218
Binary Images:
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Model: MacBook1,1, BootROM MB11.0061.B03, 2 processors, Intel Core Duo, 2 GHz, 1 GB, SMC 1.4f12
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), Atheros 5424: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST98823AS, 74.53 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0217, 0x1d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000First, is it strange that there is a "Matshita DVD-R UJ-857" option under my Mac HD in the disk utility? Here is the newest report:
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/dt.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/dt.jar".
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/jce.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/jce.jar".
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/jconsole.ja r", should be lrwxr-xr-x , they are lrw-r--r-- .
Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/jconsole.ja r".
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/management- agent.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/management- agent.jar".
User differs on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib", should be 0, user is 95.
Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib".
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/dt.jar", should be -rw-r--r-- , they are -rwxr-xr-x .
Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/dt.jar".
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/jce.jar", should be -rw-r--r-- , they are -rwxr-xr-x .
Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/jce.jar".
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/management -agent.jar", should be -rw-r--r-- , they are -rwxr-xr-x .
Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/management -agent.jar".
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/security/b lacklist", should be lrwxr-xr-x , they are lrw-r--r-- .
Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/security/b lacklist".
User differs on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Libraries", should be 0, user is 95.
Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Libraries".
Permissions differ on "System/Library/Java/Support/Deploy.bundle/Contents/Home/lib/security/cacerts", should be lrwxr-xr-x , they are lrw-r--r-- .
Repaired "System/Library/Java/Support/Deploy.bundle/Contents/Home/lib/security/cacerts".
Permissions differ on "System/Library/Java/Support/Deploy.bundle/Contents/Resources/Java/deploy.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Repaired "System/Library/Java/Support/Deploy.bundle/Contents/Resources/Java/deploy.jar".
Permissions differ on "System/Library/Java/Support/Deploy.bundle/Contents/Resources/JavaPluginCocoa.b undle/Contents/Resources/Java/deploy.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Repaired "System/Library/Java/Support/Deploy.bundle/Contents/Resources/JavaPluginCocoa.b undle/Contents/Resources/Java/deploy.jar".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/dt.jar", should be -rw-r--r-- , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/dt.jar".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/jce.jar", should be -rw-r--r-- , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/jce.jar".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/jconsole.jar ", should be -rw-r--r-- , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/jconsole.jar ".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/management-a gent.jar", should be -rw-r--r-- , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/management-a gent.jar".
User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib", should be 95, user is 0.
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/dt.jar", should be lrwxr-xr-x , they are -rw-r--r-- .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/dt.jar".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/jce.jar", should be lrwxr-xr-x , they are -rw-r--r-- .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/jce.jar".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/management- agent.jar", should be lrwxr-xr-x , they are -rw-r--r-- .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/management- agent.jar".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/security/bl acklist", should be -rw-r--r-- , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib/security/bl acklist".
User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Libraries", should be 95, user is 0.
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Libraries".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle", should be drwxr-xr-x , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/deploy.jar", should be -rw-r--r-- , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/deploy.jar".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/libdeploy.jnilib".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Home/lib/security/cacerts", should be -rw-r--r-- , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Home/lib/security/cacerts".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/Java/deploy.jar", should be -rw-r--r-- , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/Java/deploy.jar".
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x .
Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/Java/libdeploy.jnilib".
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
Let me know if you see anything that stands out. Thanks again. -
im trying to update itunes but my Software Update admin , im trying to update itunes but my Software Update admin
Please find a moment to tell us more about your machine, the model identifier, the OS version, and the total amount of RAM you have. It also helps to know where you are, nothing specific, just the country.
All of this needs to be shown for us to answer questions. Remember, different OS's and devices often require different answers for the same question.
This current question is unanswerable except by blind guesswork. -
Safari, iTunes Store connection, Software Update won't work
I'm having a strange problem with my iBook...Safari will not load/open, Software Update from the blue apple menu at the top won't work and now I can't access the iTunes Store. I have no problem with my internet connection and Firefox works fine along with Mail. Safari has never worked actually, but the iTunes Store and Software Update are the new issues. I've repaired the permissions over and over, and I have not loaded any third part apps. Anybody have a clue about what the heck is going on here?!??!!!
HI Martin,
I see you did the 10.4.10 update. Did the problems exist before the update?
Whether they did or not, you have network issues. iTunes/Safari/Mail all require networking preferences and they can become corrupted. You said Safari has never worked... that could be the culprit of all your probs right there. And much as I like Firefox, it has caused too many connections issues to list.
First... before you do anything, back up important files, data/audio/images etc.
Second.. the following are System Preferences that need to be trashed. I know you've tried a few before, but try this anyway. If it works, you will have to reset your Sys Prefs, but that beats a clean install.
Go here: MacintoshHD/Library/Preferences. Locate and trash the following files: com.apple.networkConfig.plist
com.apple.softwareudpate.plist
Now.. go here: MacintoshHD/Users/Home/Library/Preferences. In the Preferences folder locate these files;
com.apple.safari.plist users
com.apple.itunes.plist users
com.apple.internetconfig.plist
com.apple.internetconfigpriv.plist
com.apple.internetconnect.plist
com.apple.recentitems.plist
com.apple.safari.plist
com.apple.systempreferences.plist
Also, if you don't have a good disk cache cleaner... get Onyx. It's FREE and it works like a charm. Run the Maintenance and Cleaning Scripts once a week to avoid problems such as you are experiencing. Download and intall Onyx per the instructions. Only takes a few minutes...
http://www.apple.com/downloads/macosx/systemdiskutilities/onyx.html
Have you ran Disk Utility from your system restore disk to check for errors on the disk? You need to verify the disk is OK. If you need help with that, just post back..... I really hope something helps for you.
If all the above fails, at this point you might consider doing a complete Erase and Reinstall from your system restore disk(s).
Carolyn -
ITunes cannot restore, software update server can't be contacted
Hello,
I received a 2008 iPod Classic hand-me-down from a friend, and wanted to format it and start using it. I formatted the drive in windows, and now when I start iTunes (using version 10.6.3.25), I get the following message "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." When I try to restore, it holds on "contacting the iPod software update server," and then tells me that the iPod software update server could not be contacted.
I have looked around for solutions, and tried quite a few of them. I unchecked the boxes in internet options (automatically detect settings), deleted the itunespref xml file, used hostsxpert to reset the hosts file, and so on. I still have the same problem.
So here I am, posting on the forum asking for someone's expert help. Here is the little log that iTunes spits out for me:
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6410
iTunes 10.6.3.25
QuickTime 7.6.9
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013B15C02821268
Current user is not an administrator.
The current local date and time is 2012-06-29 19:17:43.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel® HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {5C83B9AE-1000-400E-9F1A-461FC30E5093}
Description: Sierra Wireless HSPA Network Adapter
IP Address: 10.206.45.36
Subnet Mask: 255.255.255.255
Default Gateway: 172.26.38.1
DHCP Enabled: No
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers: 172.26.38.1
172.26.38.2
Adapter Name: {A5049D9A-3592-497F-9338-F17E467DB142}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {187896DE-CD26-4C34-8C69-1AC26BA1B5C4}
Description: Intel® Centrino® Advanced-N 6200 AGN
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {41C1267B-18A5-4CDA-8F3B-6D830F8BA001}
Description: Intel® 82577LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-10-13 11:43:25.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod (5th generation) running firmware version 1.3
Serial Number: JQ546KG5TXL
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Thank you in advance for your help!
PatOk, I've got it all figured out, and wanted to leave a note here for posterity. Here's what I did.
After reading all of planb77's excellent suggestions and going through the links he sent, I decided to look at other aspects of iTunes and see if the problem was not limited to restoring my iPod. When I found that my iTunes store didn't work, I checked the forum for those issues, and found that AT&T Communication Manager was a common culprit in working with iTunes.
After 70 minutes on hold and a fruitless hour on the phone with AT&T trying to uninstall bytemobile optimization client, I left the AT&T guy insisting that it was not AT&T's problem, but rather Apple's.
I then looked further into bytemobile and iTunes, and found an elegantly simple solution, written in all caps: https://discussions.apple.com/thread/3888541?start=0&tstart=0. You'll see it there. To spare you the link change, the advice was to uninstall iTunes 10 and everything else apple-related, download and install iTunes 9.2, find and delete the latest "itunes library.itl", and run your new iTunes. It solved my problem of restoring my iPod, and, incidentally, allowed me to access iTunes store. So there you have it. Problem solved.
planb77, thanks again for your persistence. While you didn't solve my problem, you eliminated many of the other possiblities, and led me to some other links. -
ITunes 7.1 Software Update installation error message
I've tried to install it, but Software Update keeps giving me the message:
The update "iTunes" could not be verified and expanded correctly.
Make sure you have permission to write to /tmp/502/TemporaryItems/com.apple.SoftwareUpdate, then try again.
I repaired permissions with Disk Utility but it didn't help. The funny thing is that this update arrived together with QuickTime 7.1.5 which installed with no problem. 3+ GB free on HD.
Any ideas? Thanks!
Original flat-panel iMac still runs great, if a bit slowly Mac OS X (10.3.9)I am happy to report that I ran "System Restore" and restored to a date prior to my attempted iTunes update.
SUCCESSFUL!!! -
ITunes: "The iPhone software update server could not be contacted"
Could someone please help me with a problem that I´m having with iTunes that´s really annoying. I want to update my iPhone 3G with the latest 3.0 software. For the first time ever iTunes is giving me the following message every time I try to update (been for more than 24 hours now):
+The iPhone software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later.+
I also get a message if I try to click on the update itunes( not that I need to, as it updated to iTunes 8.2 earlier this month) but still I figure it´s all part of the same problem:
+The iTunes update server could not be contacted. Please check your Internet connection, or try again later.+
Solutions tried so far:
* Going through my internet connection settings - I´m connected to the internet with no problems!
* Changing from wifi to wired connection - same thing, can´t update
* Reinstalling itunes (twice) - no difference
* Switching off Netbarrier
I don´t know what else I can do. I´m beginning to think it may be related to either iTunes being updated to 8.2 or one of the many recent software updates apple has been sending us of Mac OS. My computer is got all recent updates.
Please help!Thanks for the response. Yeah I'd seen that a lot of these issues in the past had mainly affected Windows users. Anyway I tried naming a new location and no success and I don´t really understand the last post in that thread. There is no "check for updates" under the help menu. It's only in the itunes menu and that´s what I keep trying to do with the same message.
Anyway it's clear to me now that it's not a local connection issue nor an iPhone server issue. I've since upgraded to the 3.0 software via a Windows PC without any problems and without having to sync all the music and stuff which is a relief. Afterwards, when I put it back into my Mac all it asked me to do was a backup and nothing else had been synced (or wiped) so the immediate problem is out of the way. It's just this remaining issue now that iTunes still won´t connect to update servers although it does connects to the itunes store all ok. Any other ideas before I call Apple on Monday? -
Stop Itunes checking for software updates
software update continually searches and prompts me to download.
how can i stop the "nagware". Every time i boot up and open iTunes - the nagware asks if i want itunes10 - i don't.
I've trashed the plist file and still the nagware persists.try this:
iTunes > preferences > general
disable +check for new software updates automatically+.
you can also disable software update schedules completely via system preferences > software update > scheduled check.
JGG -
I cannot sseem to contact the iphone software update server. Only get progress bar, but never seems to contact. Am running Lion 1-.7.3 and most recent version of itunes(10.6). What is up?
The servers have been jammed with everyone trying to get the new version of iTunes and iOS, so you may just need to wait a day or so until things calm down.
Regards. -
Uninstalled iTunes, but Apple Software Update keeps showing it
I uninstalled iTunes long ago, but every time Apple Software Update pops up, it always says there is an iTunes update. Does that mean my iTunes did not properly uninstall?
No, it means Apple has released a new version of iTunes. Run Apple Software Update, go to Edit > Preferences and change the schedule to Never, or uninstall Apple Software Update if you have no need for it.
tt2 -
I can use the internet but can't connect to itunes store or software update
I recently moved, and now have cable internet (I used to use Airport). Ever since the new connection, I can use the internet through browsers, but when I go to the iTunes store, it can't connect. same with Software update.
Hi linnedw;
May I welcome you to the Apple Discussion Forums.
It sounds like your new connection to the web has some ports blocked. Could you please provide us with more details as to exactly how you are now connecting to the web?
Allan -
V10.6.8 apps crashing (itunes, spotify, install, software updater)
Yesterday, spotify crashed when I tried to open it. It was the middle of the day, I had just gone woken the computer up. NOthing I could tell changed previous except for having paid for Spotify Premium. Then my itunes crashed upon starting, as did iphoto library, software update and even the install program crashed. I backed up everyhting on an external hd, freed up a good amount of space, and tried to reinstal with the disks the macbook pro came with. Oh, I have the 13" macbook pro running mac osx v10.6.8 , I bought it around October last year if that makes a difference. So, while trying to initiate the install program to reinstal the operating system, the instal program itself crashes. Ive run out of ideas, Ive been looking online but haven't found anything, but I also may be looking in the wrong places. This is the text from the crash report that came up when I tried to run software update:
START===================================================
Process: Software Update [897]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: 4.0.6 (270)
Build Info: SoftwareUpdate-2700000~2
Code Type: X86-64 (Native)
Parent Process: launchd [102]
Date/Time: 2011-12-12 19:39:04.080 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 13029 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 63 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: F67124E3-8319-459D-80D7-281D6E333427
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 4
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSCFData _fastCharacterContents]: unrecognized selector sent to instance 0x115377480'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff87d6f7b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff84672f03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff87dc9110 +[NSObject(NSObject) doesNotRecognizeSelector:] + 0
3 CoreFoundation 0x00007fff87d4191f ___forwarding___ + 751
4 CoreFoundation 0x00007fff87d3da68 _CF_forwarding_prep_0 + 232
5 CoreFoundation 0x00007fff87d40b52 CFStringFindCharacterFromSet + 178
6 CFNetwork 0x00007fff847c5989 _ZL23stringIsHTTPHeaderCleanPK10__CFString + 90
7 CFNetwork 0x00007fff847c558e CFHTTPCookieCreateWithProperties + 292
8 CFNetwork 0x00007fff847c532a _ZN13MemoryCookies28mutableCookiesForCookieDictsEPK9__CFArray + 136
9 CFNetwork 0x00007fff847c5272 _ZN13MemoryCookies23parseOldStyleCookieDataEPK9__CFArray + 24
10 CFNetwork 0x00007fff847c4e9e _ZN13MemoryCookies15inflateFromDataEPK8__CFData + 122
11 CFNetwork 0x00007fff847c4940 _ZN17DiskCookieStorage17syncStorageLockedEh + 440
12 CFNetwork 0x00007fff847c4753 _ZN17DiskCookieStorage23copyDomainCookiesLockedEPK10__CFStringh + 37
13 CFNetwork 0x00007fff847c470b _ZN24PrivateHTTPCookieStorage17copyDomainCookiesEPK10__CFStringh + 61
14 CFNetwork 0x00007fff847c45ae _ZN17HTTPCookieStorage20lookupAndCopyCookiesEPK10__CFStringS2_hP9__CFArray + 74
15 CFNetwork 0x00007fff847c4224 _ZN17HTTPCookieStorage17copyCookiesForURLEPK7__CFURLh + 204
16 CFNetwork 0x00007fff847c40dc _CFHTTPCookieStorageCopyRequestHeaderFieldsForURL + 109
17 CFNetwork 0x00007fff847c3a49 _ZN12HTTPProtocol10addCookiesEP15__CFHTTPMessagePK13_CFURLRequest + 319
18 CFNetwork 0x00007fff847c35ce _ZN12HTTPProtocol12createStreamEv + 650
19 CFNetwork 0x00007fff847c3337 _ZN12HTTPProtocol19createAndOpenStreamEv + 59
20 CFNetwork 0x00007fff847c175c _ZN19URLConnectionLoader24loaderScheduleOriginLoadEPK13_CFURLRequest + 304
21 CFNetwork 0x00007fff847d592c _ZN19URLConnectionLoader18loaderScheduleLoadEPK13_CFURLRequest + 516
22 CFNetwork 0x00007fff848390a4 _ZN19URLConnectionLoader26LoaderConnectionEventQueue33processAllEventsAndConsum ePayloadEP20XConnectionEventInfoI12XLoaderEvent18XLoaderEventParamsEl + 270
23 CFNetwork 0x00007fff847c15fb _ZN19URLConnectionLoader13processEventsEv + 99
24 CFNetwork 0x00007fff847be4b2 _ZN17MultiplexerSource7performEv + 160
25 CoreFoundation 0x00007fff87d0c401 __CFRunLoopDoSources0 + 1361
26 CoreFoundation 0x00007fff87d0a5f9 __CFRunLoopRun + 873
27 CoreFoundation 0x00007fff87d09dbf CFRunLoopRunSpecific + 575
28 Foundation 0x00007fff81b5623f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
29 Foundation 0x00007fff81ad7204 __NSThread__main__ + 1429
30 libSystem.B.dylib 0x00007fff84383fd6 _pthread_start + 331
31 libSystem.B.dylib 0x00007fff84383e89 thread_start + 13
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8434ad7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8434b3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff87d0a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff87d09dbf CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff840797ee RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff840795f3 ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff840794ac BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff8329deb2 _DPSNextEvent + 708
8 com.apple.AppKit 0x00007fff8329d801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.AppKit 0x00007fff8326368f -[NSApplication run] + 395
10 com.apple.AppKit 0x00007fff8325c3b0 NSApplicationMain + 364
11 com.apple.SoftwareUpdate 0x0000000100001cc8 0x100000000 + 7368
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff84363c0a kevent + 10
1 libSystem.B.dylib 0x00007fff84365add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff843657b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff843652de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff84364c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff84364aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff8434ad7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8434b3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff87d0a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff87d09dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff81b11c64 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff81b5d21e -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
6 com.apple.SoftwareUpdate 0x000000010000c85f 0x100000000 + 51295
7 com.apple.Foundation 0x00007fff81ad7204 __NSThread__main__ + 1429
8 libSystem.B.dylib 0x00007fff84383fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff84383e89 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff84385a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff84389881 _pthread_cond_wait + 1286
2 com.apple.Foundation 0x00007fff81b0f934 -[__NSOperationInternal waitUntilFinished] + 56
3 com.apple.Foundation 0x00007fff81b0f8e2 -[NSOperation waitUntilFinished] + 83
4 com.apple.Foundation 0x00007fff81b0f71a -[NSOperationQueue waitUntilAllOperationsAreFinished] + 233
5 ...le.SoftwareUpdate.framework 0x00007fff84023e82 -[SUScan(Impl) _productsByScanningCatalog:] + 1178
6 ...le.SoftwareUpdate.framework 0x00007fff84022f28 -[SUScan _scanMain:] + 1346
7 com.apple.Foundation 0x00007fff81ad7204 __NSThread__main__ + 1429
8 libSystem.B.dylib 0x00007fff84383fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff84383e89 thread_start + 13
Thread 4 Crashed:
0 libSystem.B.dylib 0x00007fff843bd9ce __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x00007fff843bd8d0 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff8441a3ce usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff84439a00 abort + 93
4 libstdc++.6.dylib 0x00007fff832285d2 __tcf_0 + 0
5 libobjc.A.dylib 0x00007fff84676b39 _objc_terminate + 100
6 libstdc++.6.dylib 0x00007fff83226ae1 __cxxabiv1::__terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff83226b16 __cxxabiv1::__unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff83226bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
9 libobjc.A.dylib 0x00007fff84672fa2 object_getIvar + 0
10 com.apple.CoreFoundation 0x00007fff87dc9110 +[NSObject(NSObject) doesNotRecognizeSelector:] + 0
11 com.apple.CoreFoundation 0x00007fff87d4191f ___forwarding___ + 751
12 com.apple.CoreFoundation 0x00007fff87d3da68 _CF_forwarding_prep_0 + 232
13 com.apple.CoreFoundation 0x00007fff87d40b52 CFStringFindCharacterFromSet + 178
14 com.apple.CFNetwork 0x00007fff847c5989 stringIsHTTPHeaderClean(__CFString const*) + 90
15 com.apple.CFNetwork 0x00007fff847c558e CFHTTPCookieCreateWithProperties + 292
16 com.apple.CFNetwork 0x00007fff847c532a MemoryCookies::mutableCookiesForCookieDicts(__CFArray const*) + 136
17 com.apple.CFNetwork 0x00007fff847c5272 MemoryCookies::parseOldStyleCookieData(__CFArray const*) + 24
18 com.apple.CFNetwork 0x00007fff847c4e9e MemoryCookies::inflateFromData(__CFData const*) + 122
19 com.apple.CFNetwork 0x00007fff847c4940 DiskCookieStorage::syncStorageLocked(unsigned char) + 440
20 com.apple.CFNetwork 0x00007fff847c4753 DiskCookieStorage::copyDomainCookiesLocked(__CFString const*, unsigned char) + 37
21 com.apple.CFNetwork 0x00007fff847c470b PrivateHTTPCookieStorage::copyDomainCookies(__CFString const*, unsigned char) + 61
22 com.apple.CFNetwork 0x00007fff847c45ae HTTPCookieStorage::lookupAndCopyCookies(__CFString const*, __CFString const*, unsigned char, __CFArray*) + 74
23 com.apple.CFNetwork 0x00007fff847c4224 HTTPCookieStorage::copyCookiesForURL(__CFURL const*, unsigned char) + 204
24 com.apple.CFNetwork 0x00007fff847c40dc _CFHTTPCookieStorageCopyRequestHeaderFieldsForURL + 109
25 com.apple.CFNetwork 0x00007fff847c3a49 HTTPProtocol::addCookies(__CFHTTPMessage*, _CFURLRequest const*) + 319
26 com.apple.CFNetwork 0x00007fff847c35ce HTTPProtocol::createStream() + 650
27 com.apple.CFNetwork 0x00007fff847c3337 HTTPProtocol::createAndOpenStream() + 59
28 com.apple.CFNetwork 0x00007fff847c175c URLConnectionLoader::loaderScheduleOriginLoad(_CFURLRequest const*) + 304
29 com.apple.CFNetwork 0x00007fff847d592c URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 516
30 com.apple.CFNetwork 0x00007fff848390a4 URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 270
31 com.apple.CFNetwork 0x00007fff847c15fb URLConnectionLoader::processEvents() + 99
32 com.apple.CFNetwork 0x00007fff847be4b2 MultiplexerSource::perform() + 160
33 com.apple.CoreFoundation 0x00007fff87d0c401 __CFRunLoopDoSources0 + 1361
34 com.apple.CoreFoundation 0x00007fff87d0a5f9 __CFRunLoopRun + 873
35 com.apple.CoreFoundation 0x00007fff87d09dbf CFRunLoopRunSpecific + 575
36 com.apple.Foundation 0x00007fff81b5623f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
37 com.apple.Foundation 0x00007fff81ad7204 __NSThread__main__ + 1429
38 libSystem.B.dylib 0x00007fff84383fd6 _pthread_start + 331
39 libSystem.B.dylib 0x00007fff84383e89 thread_start + 13
Thread 5: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff8438e932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff87d2c498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff84383fd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff84383e89 thread_start + 13
Thread 6: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libSystem.B.dylib 0x00007fff8438caea pread + 10
1 libsqlite3.dylib 0x00007fff80ff609c unixRead + 44
2 libsqlite3.dylib 0x00007fff80ff9ec0 sqlite3PagerAcquire + 1312
3 libsqlite3.dylib 0x00007fff810032df getOverflowPage + 367
4 libsqlite3.dylib 0x00007fff810035d1 clearCell + 241
5 libsqlite3.dylib 0x00007fff810197d6 sqlite3BtreeInsert + 870
6 libsqlite3.dylib 0x00007fff8106b571 sqlite3VdbeExec + 25201
7 libsqlite3.dylib 0x00007fff81070798 sqlite3_step + 1384
8 com.apple.CFNetwork 0x00007fff847df21c __CFURLCache::StepSQLStatementToCompletion(sqlite3_stmt*, long) + 52
9 com.apple.CFNetwork 0x00007fff847de747 __CFURLCache::ExecuteSQLInsert(_CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*) + 2271
10 com.apple.CFNetwork 0x00007fff847bd5a1 ProcessCacheTasks(__CFURLCache*) + 445
11 com.apple.CFNetwork 0x00007fff847bcf08 _CFURLCacheTimerCallback(void*) + 249
12 com.apple.CFNetwork 0x00007fff847d261e __CFURLCacheCreate_block_invoke_3 + 66
13 libSystem.B.dylib 0x00007fff843663f3 _dispatch_source_invoke + 273
14 libSystem.B.dylib 0x00007fff843657b4 _dispatch_queue_invoke + 185
15 libSystem.B.dylib 0x00007fff843658dc _dispatch_queue_drain + 261
16 libSystem.B.dylib 0x00007fff84365734 _dispatch_queue_invoke + 57
17 libSystem.B.dylib 0x00007fff843652de _dispatch_worker_thread2 + 252
18 libSystem.B.dylib 0x00007fff84364c08 _pthread_wqthread + 353
19 libSystem.B.dylib 0x00007fff84364aa5 start_wqthread + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff84364a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff84364e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff84364aa5 start_wqthread + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff84364a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff84364e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff84364aa5 start_wqthread + 13
Thread 9: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff8434ad7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8434b3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff87d0a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff87d09dbf CFRunLoopRunSpecific + 575
4 com.apple.CFNetwork 0x00007fff84800923 CFURLConnectionSendSynchronousRequest + 439
5 com.apple.Foundation 0x00007fff81c2dd1b +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 370
6 ...le.SoftwareUpdate.framework 0x00007fff84021892 -[SUProductLoadOperation main] + 287
7 com.apple.Foundation 0x00007fff81affec0 -[__NSOperationInternal start] + 681
8 com.apple.Foundation 0x00007fff81bddc59 ____NSOQSchedule_block_invoke_2 + 129
9 libSystem.B.dylib 0x00007fff84386d64 _dispatch_call_block_and_release + 15
10 libSystem.B.dylib 0x00007fff843652d1 _dispatch_worker_thread2 + 239
11 libSystem.B.dylib 0x00007fff84364c08 _pthread_wqthread + 353
12 libSystem.B.dylib 0x00007fff84364aa5 start_wqthread + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x00000001147a0200 rcx: 0x00000001147a01b8 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x00000001147a01f0 rsp: 0x00000001147a01b8
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000115377480
rip: 0x00007fff843bd9ce rfl: 0x0000000000000247 cr2: 0x0000000053198000
Binary Images:
0x100000000 - 0x10001afff com.apple.SoftwareUpdate 4.0.6 (270) <8F34A686-67B6-2BEE-0ED5-09A8DAB40490> /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
0x7fff80202000 - 0x7fff8024aff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff802bd000 - 0x7fff80316fe7 com.apple.PackageKit 1.1.3 (92) <08D0E1A4-8E59-25E9-7203-49BF7B6112AC> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff80317000 - 0x7fff80317ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff803a8000 - 0x7fff803b9ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <97019C74-161A-3488-41EC-A6CA8738418C> /usr/lib/libz.1.dylib
0x7fff803ba000 - 0x7fff8046ffe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff80599000 - 0x7fff80649fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8064a000 - 0x7fff80657fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff80661000 - 0x7fff808eaff7 com.apple.security 6.1.2 (55002) <4419AFFC-DAE7-873E-6A7D-5C9A5A4497A6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff808eb000 - 0x7fff808fafff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff808fb000 - 0x7fff808fcff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff80913000 - 0x7fff80973fe7 com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff809f9000 - 0x7fff80adefef com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff80adf000 - 0x7fff80aedff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff80aee000 - 0x7fff80aeffff liblangid.dylib ??? (???) <D0666597-B331-C43C-67BB-F2E754079A7A> /usr/lib/liblangid.dylib
0x7fff80af0000 - 0x7fff80bb1fff libFontParser.dylib ??? (???) <A00BB0A7-E46C-1D07-1391-194745566C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff80bc4000 - 0x7fff80bc9fff libGIF.dylib ??? (???) <201B8077-B5CC-11AA-E1B0-1D057ABE416A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff80f0e000 - 0x7fff80f0eff7 com.apple.Carbon 150 (152) <23704665-E9F4-6B43-1115-2E69F161FC45> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff80f75000 - 0x7fff80f98fff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff80fe4000 - 0x7fff8109dfff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff8109e000 - 0x7fff810cdfff com.apple.framework.Admin 4.6 (4.6) <376BC531-CE46-A147-9AF5-4D8F8E1522C5> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff810ce000 - 0x7fff810e0fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <30FE378B-99FE-8C7C-06D0-A3AA0A0A70D4> /usr/lib/libsasl2.2.dylib
0x7fff810e1000 - 0x7fff8112bff7 com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8112c000 - 0x7fff81139ff7 com.apple.AppleFSCompression 24.4 (1.0) <56B27685-B6A7-7FD7-85F3-402C4E0C988E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8113a000 - 0x7fff81161ff7 libJPEG.dylib ??? (???) <46A413EA-4FD1-A050-2EF0-6279F3EAD581> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff813be000 - 0x7fff81428fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff81429000 - 0x7fff81501ff7 com.apple.DiscRecording 5.0.9 (5090.4.2) <1559C58F-ABD2-0C13-7E1D-75450FEC41D4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff81671000 - 0x7fff81696ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8169f000 - 0x7fff816d2ff7 libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff816df000 - 0x7fff8172efef libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8172f000 - 0x7fff81778fef libGLU.dylib ??? (???) <1C050088-4AB2-2BC2-62E6-C969F925A945> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff81779000 - 0x7fff81937ff7 com.apple.ImageIO.framework 3.0.4 (3.0.4) <0A4F51A1-4502-767B-8A4E-F14C6214EF88> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff81938000 - 0x7fff819d8fff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff819d9000 - 0x7fff81a01fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff81a02000 - 0x7fff81a08ff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff81aaa000 - 0x7fff81ac5ff7 com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff81ac6000 - 0x7fff81d48fe7 com.apple.Foundation 6.6.7 (751.62) <6F2A5BBF-6990-D561-2928-AD61E94036D9> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff81d49000 - 0x7fff81d4bfff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff81d4c000 - 0x7fff81d89fff com.apple.LDAPFramework 2.0 (120.1) <54A6769E-D7E2-DBE2-EA61-87B9EA355DA4> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff81dbb000 - 0x7fff821fefef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <57D38705-6F21-2A82-F3F6-03CFFF214775> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff82251000 - 0x7fff82a5bfe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <2F26CDC7-DAE9-9ABE-6806-93BBBDA20DA0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff82a5c000 - 0x7fff82a71ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff82a9c000 - 0x7fff82ad6fff com.apple.bom 10.0 (164) <316D9EB3-6D33-6E57-F63A-BA4DCFCE9941> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff82ad7000 - 0x7fff82b02ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <8AB4CA9E-435A-33DA-7041-904BA7FA11D5> /usr/lib/libxslt.1.dylib
0x7fff82b03000 - 0x7fff82b12fef com.apple.opengl 1.6.13 (1.6.13) <516098B3-4517-8A55-64BB-195CDAA5334D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff82c0d000 - 0x7fff82c48fff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff82c49000 - 0x7fff82fe6fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff83027000 - 0x7fff8315cfff com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <E5D7DBDB-6DDF-E6F9-C71C-86F4520EE5A3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8315d000 - 0x7fff831dbff7 com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff831dc000 - 0x7fff83259fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff8325a000 - 0x7fff83c54ff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff83d5c000 - 0x7fff83d5fff7 com.apple.securityhi 4.0 (36638) <AEF55AF1-54D3-DB8D-27A7-E16192E0045A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff83d9f000 - 0x7fff83dbcff7 libPng.dylib ??? (???) <6D8E515B-E0A2-2BA1-9CAC-8CB8A8B35879> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff83dbd000 - 0x7fff83dd4fff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff83e92000 - 0x7fff83ea1fff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff83ea2000 - 0x7fff83ee3fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff83ee4000 - 0x7fff83f39ff7 com.apple.framework.familycontrols 2.0.2 (2020) <8807EB96-D12D-8601-2E74-25784A0DE4FF> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff83f85000 - 0x7fff83f90ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <3D65E89B-FFC6-4AAF-D5CC-104F967C8131> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8401b000 - 0x7fff8404afef com.apple.SoftwareUpdate.framework 4.0.6 (270) <48A7D252-C729-41A7-5001-B454B50CF335> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff8404b000 - 0x7fff84349fff com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8434a000 - 0x7fff8450bfef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff8450c000 - 0x7fff84511fff libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff84512000 - 0x7fff84518ff7 com.apple.DiskArbitration 2.3 (2.3) <AAB5CC56-334A-3C60-3C27-54E8F34D754E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff84519000 - 0x7fff84657fff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff84658000 - 0x7fff8465cff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8465d000 - 0x7fff84668ff7 com.apple.bsd.ServiceManagement 1.3 (1.3) <CEB99ECF-4C55-C3DF-EE64-35903BF7B690> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff84669000 - 0x7fff8471fff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff84720000 - 0x7fff847acfef SecurityFoundation ??? (???) <3F1F2727-C508-3630-E2C1-38361841FCE4> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff847ad000 - 0x7fff84881fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff84b6f000 - 0x7fff84b6fff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff84b70000 - 0x7fff84badff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
0x7fff84bae000 - 0x7fff84cc5fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
0x7fff84cc6000 - 0x7fff84cdaff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <574C1BE0-5E5E-CCAF-06F8-92A69CB2892D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff84cdb000 - 0x7fff84cf1fef libbsm.0.dylib ??? (???) <0321D32C-9FE1-3919-E03E-2530A0C1191B> /usr/lib/libbsm.0.dylib
0x7fff84cf2000 - 0x7fff84cf8ff7 IOSurface ??? (???) <8E302BB2-0704-C6AB-BD2F-C2A6C6A2E2C3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8548e000 - 0x7fff8567efef com.apple.JavaScriptCore 6533.20 (6533.20.20) <5626170D-00AE-33B1-03FF-256E9794150D> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8567f000 - 0x7fff85799fef libGLProgrammability.dylib ??? (???) <8A4B86E3-0FA7-8684-2EF2-C5F8079428DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff857c1000 - 0x7fff85ebdff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff85ebe000 - 0x7fff85ebeff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff85ebf000 - 0x7fff85f3efe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff85f3f000 - 0x7fff85f5fff7 com.apple.DirectoryService.Framework 3.6 (621.12) <A4685F06-5881-35F5-764D-C380304C1CE8> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff85f60000 - 0x7fff86021fef com.apple.ColorSync 4.6.6 (4.6.6) <BB2C5813-C61D-3CBA-A8F7-0E59E46EBEE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff86072000 - 0x7fff860b9ff7 com.apple.coreui 2 (114) <923E33CC-83FC-7D35-5603-FB8F348EE34B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff860cc000 - 0x7fff861ebfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff861ec000 - 0x7fff861edff7 com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8633d000 - 0x7fff8637aff7 libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff863e4000 - 0x7fff863e4ff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8693e000 - 0x7fff86952fff libGL.dylib ??? (???) <2ECE3B0F-39E1-3938-BF27-7205C6D0358B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8695d000 - 0x7fff869b0ff7 com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff869b1000 - 0x7fff86a8efff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff86cca000 - 0x7fff86d01ff7 com.apple.DiskManagement 3.6 (358) <D0D9E19C-7F01-CEB6-681D-0B20D3B7E9B4> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff86e68000 - 0x7fff86e73fff com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff87042000 - 0x7fff87cbdfef com.apple.WebCore 6533.21 (6533.21.1) <15CE3700-C6DC-7F94-5394-4CF78040A40D> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff87cbe000 - 0x7fff87e35fe7 com.apple.CoreFoundation 6.6.5 (550.43) <31A1C118-AD96-0A11-8BDF-BD55B9940EDC> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff87e36000 - 0x7fff87e3dfff com.apple.OpenDirectory 10.6 (10.6) <4FF6AD25-0916-B21C-9E88-2CC42D90EAC7> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff87e3e000 - 0x7fff87e6ffff libGLImage.dylib ??? (???) <7F102A07-E4FB-9F52-B2F6-4E2D2383CA13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff87e70000 - 0x7fff87e72fff libRadiance.dylib ??? (???) <A9DB4D5D-4072-971B-DEF6-DDE645F415EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff87e73000 - 0x7fff87e78ff7 com.apple.CommonPanels 1.2.4 (91) <8B088D78-E508-6622-E477-E34C22CF2F67> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff87e79000 - 0x7fff87e8ffe7 com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff87f18000 - 0x7fff87f5bff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff87f5c000 - 0x7fff87f5fff7 libCoreVMClient.dylib ??? (???) <E03D7C81-A3DA-D44A-A88A-DDBB98AF910B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff87f60000 - 0x7fff87f79fff com.apple.CFOpenDirectory 10.6 (10.6) <401557B1-C6D1-7E1A-0D7E-941715C37BFA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff87f7a000 - 0x7fff882aefef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff882af000 - 0x7fff882afff7 com.apple.Cocoa 6.6 (???) <C69E895A-1C66-3DA9-5F63-8BE85DB9C4E1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff882b0000 - 0x7fff882b3fff com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff882b4000 - 0x7fff882b4ff7 com.apple.ApplicationServices 38 (38) <0E2FC75E-2BE2-D04D-CA78-76E38A89DD30> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff882b5000 - 0x7fff882f1fe7 libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <1E041185-131C-C237-C250-38BE933A269A> /usr/lib/libcurl.4.dylib
0x7fff882f2000 - 0x7fff88333fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff88334000 - 0x7fff883c4fff com.apple.SearchKit 1.3.0 (1.3.0) <45BA1053-9196-3C2F-2421-AFF5E09627CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff883c5000 - 0x7fff88543ff7 com.apple.WebKit 6533.21 (6533.21.1) <C89E93DE-3BFD-2E7A-2A49-356885FA1CDE> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff88544000 - 0x7fff88590fff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff8865c000 - 0x7fff8869efe7 com.apple.MediaKit 10.5.1 (488) <4180F370-0253-EB6D-BD16-B68C01A57E01> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8869f000 - 0x7fff8879ffef com.apple.DiskImagesFramework 10.6.8 (289.1) <4F2F2B6C-59D1-0631-71D1-F471BE2CE29A> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff88bf0000 - 0x7fff88c2afff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <539EBFDD-96D6-FB07-B128-40232C408757> /usr/lib/libcups.2.dylib
0x7fff88c2b000 - 0x7fff88cb0ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff88cb1000 - 0x7fff88d6efff com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff88ff8000 - 0x7fff89092fe7 com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff89093000 - 0x7fff8915ffff com.apple.installframework 596 (596.1) <ED491B89-5D44-533B-5589-622F21EB4D16> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
0x7fff89160000 - 0x7fff89164ff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff89165000 - 0x7fff891b4ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <0731C40D-71EF-B417-C83B-54C3527A36EA> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff8932a000 - 0x7fff8934bfff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9F322F47-0584-CB7D-5B73-9EBD670851CD> /usr/lib/libresolv.9.dylib
0x7fff89386000 - 0x7fff89392fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <9AB864FA-9197-5D48-A0EC-EC8330D475FC> /usr/lib/libbz2.1.0.dylib
0x7fff89393000 - 0x7fff89551fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2
============================================== END
Any help would be greatly appreciated. I have a pretty basic knowledge of computers, nothing technical at all, so feel free to offer advice
-Andyugh i meant to hit reply instead of correct answer. my one year is up for free tech support, i don't have the money to pay for tech support pr incident now, thats why i posted on here
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