ITunes 11.3 won't open on Mac 10.9.4
When I click the icon to open iTunes, it bounces and gives me the "running" dot next to the icon. However, a window never opens and the the top menu bar displays nothing but the black apple icon with "iTunes" next to it. No other menu bar options appear. If I load a CD or try to run a media file, iTunes has the same response. I have reinstalled Mavericks and iTunes repeatedly with no success.
Anyone have any other thoughts?
I have the same issue now on my mac mini
Until i upgraded the OS it was fine. Now, iTunes crashes within a minute of opening
Software OS X 10.9.4 (13E28)
iTunes 11.3 (54) 64-bit
Its as frustrating as heck. It works fine on my PC tough, which is annoying
Crash message:
Process: iTunes [548]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.3 (11.3)
Build Info: iTunes-1130011003000054~1
Code Type: X86-64 (Native)
Parent Process: launchd [149]
Responsible: iTunes [548]
User ID: 501
Date/Time: 2014-07-24 18:05:17.633 +0100
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 06A29A3E-775D-E63F-0B74-0F4E4D58BA8D
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000c5
VM Regions Near 0xc5:
-->
__TEXT 000000010ef9d000-0000000110711000 [ 23.5M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x000000010fb36fc9 0x10ef9d000 + 12165065
1 com.apple.iTunes 0x000000010fb44682 0x10ef9d000 + 12220034
2 com.apple.iTunes 0x000000010f3065e9 0x10ef9d000 + 3577321
3 com.apple.iTunes 0x000000010f0cdd9b 0x10ef9d000 + 1248667
4 com.apple.iTunes 0x000000010f0cd1ba 0x10ef9d000 + 1245626
5 com.apple.iTunes 0x000000010ef9fd86 0x10ef9d000 + 11654
6 com.apple.CoreFoundation 0x00007fff886c83e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
7 com.apple.CoreFoundation 0x00007fff886c7f1f __CFRunLoopDoTimer + 1151
8 com.apple.CoreFoundation 0x00007fff887395aa __CFRunLoopDoTimers + 298
9 com.apple.CoreFoundation 0x00007fff886836a5 __CFRunLoopRun + 1525
10 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
11 com.apple.HIToolbox 0x00007fff864d5a0d RunCurrentEventLoopInMode + 226
12 com.apple.HIToolbox 0x00007fff864d57b7 ReceiveNextEventCommon + 479
13 com.apple.HIToolbox 0x00007fff864d55bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
14 com.apple.AppKit 0x00007fff831e624e _DPSNextEvent + 1434
15 com.apple.AppKit 0x00007fff831e589b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
16 com.apple.AppKit 0x00007fff831d999c -[NSApplication run] + 553
17 com.apple.iTunes 0x000000010f8deb90 0x10ef9d000 + 9706384
18 com.apple.iTunes 0x000000010f31886c 0x10ef9d000 + 3651692
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c86f662 kevent64 + 10
1 libdispatch.dylib 0x00007fff88892421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff88892136 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff88738811 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x000000011633b361 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff8889028d _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff88892082 _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff88893177 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff82d65ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff82d68fb9 start_wqthread + 13
Thread 3:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff88738811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010efb9057 0x10ef9d000 + 114775
7 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
8 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c86e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82d66c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010efa21d3 0x10ef9d000 + 20947
3 com.apple.iTunes 0x000000010f40ed27 0x10ef9d000 + 4660519
4 com.apple.iTunes 0x000000010f40f456 0x10ef9d000 + 4662358
5 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
6 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8c86e9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff886cfa03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 6:: CoreAudioNotificationThread
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff88738811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010f4ce00f 0x10ef9d000 + 5443599
7 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
8 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 7:: TrackProcessor::ManagerThread
0 libsystem_kernel.dylib 0x00007fff8c86e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82d66c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010efa21d3 0x10ef9d000 + 20947
3 com.apple.iTunes 0x000000010efa212d 0x10ef9d000 + 20781
4 com.apple.iTunes 0x000000010f201014 0x10ef9d000 + 2506772
5 com.apple.iTunes 0x000000010f200feb 0x10ef9d000 + 2506731
6 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
7 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 8:: TrackProcessor::CooperativeProcessingFiber
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.iTunes 0x000000010efa22a0 0x10ef9d000 + 21152
3 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c86de02 __accept + 10
1 com.apple.iTunes 0x000000010fc615dd 0x10ef9d000 + 13387229
2 com.apple.iTunes 0x000000010fc46eed 0x10ef9d000 + 13278957
3 com.apple.iTunes 0x000000010fc46e30 0x10ef9d000 + 13278768
4 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
5 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8c86de02 __accept + 10
1 com.apple.iTunes 0x000000010fc615dd 0x10ef9d000 + 13387229
2 com.apple.iTunes 0x000000010fc46eed 0x10ef9d000 + 13278957
3 com.apple.iTunes 0x000000010fc46e30 0x10ef9d000 + 13278768
4 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
5 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff88738811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010efb9057 0x10ef9d000 + 114775
7 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
8 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff895b0967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff895b076b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 13:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff88738811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010efb9057 0x10ef9d000 + 114775
7 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
8 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8338605e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 15:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff88738811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010efb9057 0x10ef9d000 + 114775
7 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
8 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 16:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff88738811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010efb9057 0x10ef9d000 + 114775
7 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
8 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 17:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff88738811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010efb9057 0x10ef9d000 + 114775
7 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
8 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 18:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff88738811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010efb9057 0x10ef9d000 + 114775
7 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
8 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8c86e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff82d66c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010efa21d3 0x10ef9d000 + 20947
3 com.apple.iTunes 0x000000010efa212d 0x10ef9d000 + 20781
4 com.apple.iTunes 0x000000010f60ae82 0x10ef9d000 + 6741634
5 com.apple.iTunes 0x000000010f2e3f24 0x10ef9d000 + 3436324
6 com.apple.iTunes 0x000000010f2e2b70 0x10ef9d000 + 3431280
7 com.apple.iTunes 0x000000010f2babf2 0x10ef9d000 + 3267570
8 com.apple.iTunes 0x000000010f2b6c80 0x10ef9d000 + 3251328
9 com.apple.iTunes 0x000000010f01ab42 0x10ef9d000 + 514882
10 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
11 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
12 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
13 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 20:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff88683f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff88683539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff88682e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff88738811 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010efb9057 0x10ef9d000 + 114775
7 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
8 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8c86ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82d65f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff82d68fb9 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8c86ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82d65f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff82d68fb9 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8c86ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82d65f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff82d68fb9 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8c86ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff82d65f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff82d68fb9 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff8c86aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c869d18 mach_msg + 64
2 com.apple.Metadata 0x00007fff843a53a7 mdsFetchAttributesForItems + 154
3 com.apple.Metadata 0x00007fff843a48db __newAttr + 674
4 com.apple.Metadata 0x00007fff843a4618 MDItemCopyAttribute + 158
5 com.apple.Metadata 0x00007fff843a447f _MDCopyUTITypeFromLS + 29
6 com.apple.Metadata 0x00007fff843bcdb9 __MDItemUpdateData + 867
7 com.apple.Metadata 0x00007fff843bd102 __MDItemSetAttributes + 185
8 com.apple.Metadata 0x00007fff843a4158 MDItemSetAttribute + 302
9 com.apple.CoreServices.CarbonCore 0x00007fff82e9a238 CSBackupSetItemExcluded + 424
10 com.apple.iTunes 0x000000010f026a7f 0x10ef9d000 + 563839
11 com.apple.iTunes 0x000000010efa2eb8 0x10ef9d000 + 24248
12 libsystem_pthread.dylib 0x00007fff82d64899 _pthread_body + 138
13 libsystem_pthread.dylib 0x00007fff82d6472a _pthread_start + 137
14 libsystem_pthread.dylib 0x00007fff82d68fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000013 rcx: 0x00000000000fc080 rdx: 0x0000000000060e50
rdi: 0x0000000000000013 rsi: 0x0000000000000000 rbp: 0x00007fff50c5e870 rsp: 0x00007fff50c5e7f0
r8: 0x00007f8ce9432730 r9: 0x0000000000000000 r10: 0x0000000030346c79 r11: 0x000000004d5066e4
r12: 0x00000000ffffff01 r13: 0x00007f8ce9432730 r14: 0x00006000004518b0 r15: 0x00007f8ce9459c60
rip: 0x000000010fb36fc9 rfl: 0x0000000000010206 cr2: 0x00000000000000c5
Logical CPU: 0
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0x10ef9d000 - 0x110710fe7 com.apple.iTunes (11.3 - 11.3) <E7AF2D75-E873-303B-8018-61036A257DAC> /Applications/iTunes.app/Contents/MacOS/iTunes
0x110b03000 - 0x110b83ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <FED9C4E8-4C45-3E73-A7E6-77B6F1F6D255> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x110c08000 - 0x110c33ff7 com.apple.avfoundationcf (2.0 - 138.2) <51DDFF2A-EEE3-327F-996B-A53954E7E23E> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
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0x7fff8a6
Similar Messages
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I downloaded the 10.5 update to MacBook but now iTunes won't open at all. It generates a crash report each time I try to reopen the software. I've rebooted, downloaded anew and reinstalled. I haven't tried a full uninstall and reinstall yet, I'm hoping there is a solution short of that. Thanks.
I am experiencing the same thing this morning on Snow Leopard after Security Update + iTunes 10.5 update + Aperature update. It has completely disabled not only iTunes, but also Skype, Adium, and Google Chrome. My Mac is pretty much unable to communicate with the outside world as a result of this. Can anyone help?
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iTunes 11.3 won't open on 13" Mac Macbook Pro mid 2012 OS X 0.8.2
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
I upgraded to itunes 11 still won't open for windows 8
I upgraded to itunes 11 still won't open for windows 8
Are you trying to transfer the GarageBand projects or the rendered audio files? What version of GarageBand do you have on your iPhone?
I do not think you can share your GarageBand projects from your iPhone to GarageBand on your Mac, unless you have iCloud, afaik, only the audio files.
How did you transfer the song?
To share from an IOS device the Projects or audio files, see: Share GarageBand songs
Regards
Léonie -
imovie won't open on mac
what do I do .... I have clicked force quit as it is unresponsive?
I have shut down computer. Unplugged power for 30 seconds and opened back up still the same problem. Help please!!!So you don't have the iLife 09 disk either? (Can't remember if that was a separate disk or not).
Hmmm, it'd be better if you had the iLife disk.....
So, first you need to buy Snow Leopard (call Apple, it's the best price there); once you install it, update it to 10.6.8. That will give you the Mac App Store - you need that to buy Mountain Lion (download only, no disks). You will also want to up your RAM memory toa s much as you can - Mountain Lion is somewhat of a memory hog.
If you don't have your iLife disks, then a bootable clone on an external drive is an absolute must have just in case. You should do the first one before you install Snow Leopard just in case. Then, once you're up to 10.6.8 and all your applications are updated 9ncluding iLife, make a new bootable clone before you download/install Mountain Lion. Keep that clone safe just in case you need to revert or something goes wrong (especially if you don't have disks).
Once Mountain Lion is downloaded, first dismiss the installer and find it in your Applications folder. Make a copy of it and put it in a safe place (so you don't need to download it again). Then begin installing; when finished, run Software Update. Hopefully, your iMovie will be updated to the latest version. At that point, I'd make another clone and keep that one updated.
Having said all that, I'm not sure about iMovie not responding now - since you don't have disks, you can't reinstall it, so I don't know if upgrading will work. Normally one should take care of any problems before upgrading, but unless you want to buy a retail iLife 09 or 11 (which is still available online here and there), there isn't much you can do about installing. -
Safari, iMail, iTunes, and Dashboard won't open
A week ago, Safari, iMail, iTunes, and Dashboard won't open but other applications will, like Mozilla, iPhoto, Word, Excel, etc. Does anyone have any ideas of how I can get Safari and the other programs to open? Thanks for any help you can offer.
Hi, I'm replying to myself to add more information on my case. I wasted half my day yesterday trying to fix this, looking into forums and trying to talk to people about it and there it absolutely no answer. Yesterday I installed the programs necessary to sync my phone in my wife's macbook and nothing bad happened. So I'm guessing it isn't about the phone plugins I installed. I've tried to download combo updates but they crash as soon as I try to install them - I even tried to install a 10.4.10 update.
This is the error message I get:
Command: Installer
Path: /Applications/Utilities/Installer.app/Contents/MacOS/Installer
Parent: WindowServer [114]
Version: 2.1.9 (104)
Build Version: 36
Project Name: Installer
Source Version: 1040000
PID: 603
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebCoreUnicodeDirectionFunction
Referenced from: /System/Library/Frameworks/WebKit.framework/WebKit
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
/System/Library/Frameworks/WebKit.framework/WebKit
I put part of in on google to check if there was anybody discussing anything related and someone suggested - bizarrely enough - updating adobe reader. I did it just in case and, of course, it didn't work. I repaired permissions a million times already, I rebooted in safe mode, I scaned the computer with apple jack, I verified the disk with diskutility - which showed nothing. I tried downloading an anti-virus (ClamXav), but I couldn't open it also, I trashed my prefs, I deleted all internet plugins, but still.... nothing. I'm about to quit and take it to the very expensive - yet reliable - authorized tech support apple has in Rio. Any ideas, anyone? -
Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.
Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.
I went to Jave and downloaded the latest version of Java 8 Update 31 for Mac, but it still won't open.dchasin,
You may be able to get round the legacy JAVA requirement as follows:
Create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
The solution was presented by Kals in post #7 here:
https://forums.adobe.com/thread/1637908
Here are download sites:
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case. -
emails won't open on Mac but will on laptop and iPhone. On Mac can see the subject heading but the rest is blank in both preview pane and if I try to open the emai. Can anyone help me?
Back up all data. Rebuild the mailbox.
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ITunes 10.7 won't open some Libraries
I just noticed that iTunes (10.7) won't open some of my libraries. I have 5 that I use for various purposes. The main one with all my music is now grayed out. Only 2 out of the 5 will load, and they are not the most important ones, so I am kind of stuck.
A few weeks ago I upgraded from Leopard 10.5 to Mountain Lion 10.8, then got an iPhone 5, but iTunes worked for a while after the upgrade and I put some songs on the iPhone.
I just got the fix for iPhoto 4.9 which was causing it's own problems, and now iTunes isn't working. (Actually it wasn't working when iPhoto had problems too.)
So what can I do to fix this? Delete my library files and start over just when I had it all set up for the iPhone? And will it happen again?A valid iTunes library has a file called library.itl The .xml file is a copy in a different format put there by iTunes so other programs can read the library, but itunes itself uses the .itl file. So in essence the folders with no .itl have no library. You can create a blank library by holding down the option key while starting iTunes. Now import the .xml file from one of those orphan libraries.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html -
Dreamweaver cc won't open on mac
I just downloaded DW cc on Mac and it won't open on Mac. Any suggestions?
See Dreamweaver Crashing on Open
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Why won't iTunes won't open on mac mini?
Recently installed 2 gigs memory in my 2007 mac mini, wiped the hard drive, and installed OS x 10.6.4.( done at the apple store ) iTunes icon appears in applications but won't open when clicked. Help. I'm an old guy and not very computer savvy
You do not have to load the airport utility.. a newer version is already included on the computer.
Just go to the applications / utility directory and start airport utility. -
Itunes 12.0 won't open on Yosemite 10.10
Hi, only recently switched to mac.
Booted up today and itunes won't open, the icon just bounces. Tried rebooting etc.
If I look into more info in finder it says the itunes was opened the last time I tried, it wasn't.
Do I have to go through the hassle of uninstalling and reinstalling when I have only had my mac mini a week?
Also, I am getting a 'terminal' file at the bottom which I havent sen before.
Thanks,The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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After doing a clean install on my mac mini, the only problem is with ITunes. The music store won't open, states to make sure my internet connection is open and active, which it is.
The iTunes store seems to be stuggling a bit today under the weight of demand. Uninstalling itunes and installing won't help. Use patience, try later...
Why would you delete your songs?
tt2 -
Safari, Mail, iTunes and Skype won't open
Hi there Apple-Support-Team,
a few days ago I did an update of Safari, suggested automatically by Apple, but wasn't sure if the update was successfull (I had to leave the house).
Now all applications with internet connection (Safari, Mail, iTunes, Skype) won't open anymore. Not from the dock or the application folder. I checked my internet connection which seems to be working.
I've seen quite some reports in this forum but I am not sure if I'm having the same trouble as the other users. I get no error reports or anything else, the apps just don't open.
Mac OS X version 10.4.11
Safari 3.0.4
Many thanks
MexximexxWelcome to the forums!
Did you restart your Mac after the install?
If your Safari keeps crashing, or if you are updating Safari (or just have) and it is misbehaving:
N.B. Never delete Safari, never run it under Rosetta, don't use proxy settings, and don't change the application's name or move it from the top level of the Applications Folder to a sub-folder.
(If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall. Alternatively you can download Safari directly:
Safari 4.1.1 for Tiger can be downloaded here:
http://support.apple.com/kb/DL1069
Safari 5.0.1 for Leopard (and Snow Leopard) can be downloaded from here:
http://support.apple.com/kb/DL1070
Make sure you download the correct version for your system.
Also, observe the recommended procedure for installing software: repair permissions and close all applications, install, then repair permissions again.)
Input Managers and other plug-ins from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta and which was updated to v.3.1.2, and now Tiger uses Safari 4.1.1 and Leopard uses Safari 5.0.1, as does Snow Leopard albeit a different version. If these latest versions of Safari are not the fastest browser you have ever used, then something is wrong!
(Trying to revert to a previous version of Safari can have repercussions, as previous versions of Safari used a completely different webkit on which other applications like iChat, Mail, Dashboard Widgets etc also rely, but if you really want to do this post back for instructions on the safe way to do so.)
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Add-ons that have been frequently mentioned here, among others, for causing such problems are Piclens, Saft, AcidSearch and Pithhelmet, and the dreaded CT Toolbar. If you have them, trash them and go the developer's sites to see if new versions are available for the latest version of Safari on your current operating system.
You must also ensure that you have downloaded and installed all the correct version for your Mac of Security Updates. These require a restart and a permission repair.
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• Hard Disk/Library/InputManagers
• Home/Library/InputManagers
especially prior to system updates and updates to Safari (they can always be added back one-by-one later).
Lastly, the Safari updates require a restart of your Mac, and sometimes even a double restart is required. -
I have been having problems with itunes for a few months now with Itunes 8.0/8.1 on Windows XP. Back in December when itunes 8.0 came out, i downloaded it and I think my quicktime program became corrupt shortly there after. Now whenever I try to open itunes I get this message:
"iTunes has encountered a problem and needs to close.
We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem.
We have created an error report that you can send to us. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here."
I've tried alot of the things on the support pages for when itunes won't open. It isn't just this user - I made a new user and itunes didn't work for it either. The other thing is that when I try to uninstall quicktime I get errors and it doesn't work. I've uninstalled and re-installed itunes a thousand times too. Updating to 8.1 wasn't effective either.
Does anyone have any idea how I can get my itunes working again?I couldn't solve it. So, I just use the previous version of itunes.
As a matter of fact, everything goes crazy after update and also upgrade of OS. I have more or less the same problem now, since I upgrade my Mac OS X to the latest version "Mavericks". Eveything is slow and undesirable. It seems there is no solution for these problems.
I decide to format all the labtop and again instal the mac OS from the begining. Hope it works and get my labtop back in the previous condition.
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